Post on 05-Apr-2018
8/2/2019 employees opinion on 360-degree feedback system
1/105
MDRKE_MMP EROLOEL EL 072$HMC^MM
GMMHNJ@A P_PXMD
:
8/2/2019 employees opinion on 360-degree feedback system
2/105
@FJRXM^ O
OLX^EH]@XOEL
>
8/2/2019 employees opinion on 360-degree feedback system
3/105
:,:OLX^EH]@XOEL
072 Hmc~mm Jrr~jopjk op D}kxo ^jxm~ Jrr~jopjk jlh gmmhnj a pypxmd, Jkdepx mwm~y
Ge~x}lm =22 @edrjly op }polc xfop ol pedm ge~d e~ xfm exfm~, Ol xfop pypxmd xfm `jlhohjxmop jppmppmh rm~oeho`jkky &el`m ol j ymj~ jlh pedm xodmp mwml fjkg ymj~ky/ ny j l}dnm~ eg
jppmppe~p ol`k}holc fop nepp+ oddmhojxm p}ne~holjxmp+ `ekkmjc}mp+ olxm~ljk `}pxedm~p jlh
mvxm~ljk `}pxedm~p, Xfm jppmppdmlx op djhm el j z}mpxoelljo~m prm`ojkky hmpoclmh xe
dmjp}~m nmfjwoe~p `elpohm~mh jp `~oxo`jk ge~ rm~ge~djl`m,
Xfm jrr~jopjk op helm jlelyde}pky ny exfm~p jlh xfm jppmppdmlx op `ekkm`xmh ny jl mvxm~ljk
jcmlx &`elp}kxjlx/ e~ prm ojkky hmpocljxmh olxm~ljk jcmlx &ge~ mvjdrkm xfm F^H
hmrj~xdmlx/, Xfm jppmppdmlx op `elpekohjxmh1 gmmhnj`a r~egokmp j~m r~mrj~mh jlh cowml xe
xfm rj~xo`orjlx jgxm~ j se~apfer e~ ho~m`xky ny fop nepp e~ xfm F^H hmrj~xdmlx ol j
rm~ge~djl`m ~mwoms hop }ppoel pmppoel,
Cowolc jlh ~m`mowolc gmmhnj`a fjwm nmml ge}lhjxoeljk xe jkk Rm~ge~djl`m Djljcmdmlx
Pypxmdp, @elwmlxoeljkky xfm nepp cjwm gmmhnj`a xe xfm p}ne~holjxm, Les ge~ pedmxodm
xfm kodoxjxoelp eg p}`f j podrkopxo` }pm eg gmmhnj`a fjp nmml ~mjkomh+ rjwolc sjy xe xfm
mdm~cml`m eg 072$hmc~mm gmmhnj`a pypxmd jx se~arkj`m ~mkjxoelpforp,
Rm~ge~djl`m enwoe}pky hmrmlhp el fes xfm rmm~p+ `}pxedm~p jlh p}ne~holjxmp woms xfm
olhowoh}jk jlh sfjx xfmy mvrm`x eg ye}, 072 Hmc~mm gmmhnj`a olpx~}dmlxp r~ewohm xfm
rm~prm xowmp g~ed jkk xfmpm jlckmp jlh xf}p rkjy j `~oxo jk ~ekm ol mlfjl`olc xfm
mggm`xowmlmpp eg Rm~ge~djl`m djljcmdmlx pypxmdp,
Xfm ljdm 072 Gmmhnj`a hm~owmp g~ed cmxxolc olr}x g~ed #jkk j~e}lh#+ g~ed jp djly~mkmwjlx pe}~`mp jp repponkm1 g~ed rmm~p+ g~ed djljcm~p jlh g~ed pxjgg, Wm~y odre~xjlxky+
xfm xm`floz}m jkpe pmmap olr}x g~ed #`}pxedm~p# sfmxfm~ olxm~ljk e~ mvxm~ljk xe xfm
e~cjlojxoel jlh+ goljkky+ g~ed xfm jrr~jopmp xfmdpmkwmp, Ny `edrj~olc xfm wj~oe}p ~mp}kxp
ox op repponkm xe kmx olhowoh}jkp ales sfm~m xfmo~ pmkg rm~`mrxoelp hoggm~ g~ed xfepm xfjx
exfm~p fjwm eg xfmd, N}x xfop d}px nm helm ol j repoxowm sjy+ ge~ hmwmkerdmlx+ e~ xe erml
0
8/2/2019 employees opinion on 360-degree feedback system
4/105
xfm hee~ ge~ j dmjlp xe jhh~mpp r~enkmdp, Jkk$~e}lh gmmhnj`a+ r~mpmlxmh soxfol j
g~jdmse~a+ cowmp olhowoh}jkp xfm erre~x}loxy xe ge`}p el xfmo~ px~mlcxfp+ rkjl ge~
odr~ewmdmlx jlh r~j`xo`m amy nmfjwoe~p,
XFM NMLMGOXP EG 072 HMC^MM GMMH NJ@A
XE XFM OLHOWOH]JK
Rm~`mrxoel op ~mjkoxy jlh xfop r~e`mpp fmkrp olhowoh}jkp xe }lhm~pxjlh fes exfm~p
rm~`mowm xfmd,
Gmmh nj`a op mppmlxojk ge~ kmj~lolc,
Olhowoh}jkp `jl nmxxm~ djljcm xfmo~ esl rm~ge~djl`m jlh `j~mm~p,
XE XFM E^CJLOPJXOEL
Nmxxm~ `j~mm~ hmwmkerdmlx ge~ mdrkeymmp+
Odr~ewmp `}pxedm~ pm~wo`m ny fjwolc `}pxedm~p `elx~on}xoel xe mwjk}jxoel,
H~owmp X~jololc jlh Hmwmkerdmlx R~ec~jddmp,
PXJXMDMLX EG XFM R^ENKMD
Xfm 072hmc~mm gmmhnj`a op }lhm~pxeeh jp pypxmdjxo` `ekkm`xoel eg rm~ge~djl`m hjxj el jl
olhowoh}jk e~ c~e}r+ hm~owmh g~ed j l}dnm~ eg pxjamfekhm~p xfm pxjamfekhm~p nmolc xfm
oddmhojxm p}rm~wope~p+ xmjd dmdnm~p+ `}pxedm~p+ rmm~p jlh pmkg, @e~re~jxoelp koam
Cmlm~jk Mkm`x~o` Olhoj &CM/+ ^mkojl`m Olh}px~omp Kxh, &^OK/+ @~edrxel C~mjwmp+ Ceh~mi
Pejrp+ Sor~e+ Olgepyp+ Xfm~djv jlh Xfedjp @eea j~m jkk }polc xfop xe ales mwm~yxfolc
jne}x xfmo~ mdrkeymmp jp smkk djljcm~p,
8
8/2/2019 employees opinion on 360-degree feedback system
5/105
Xf}p 072 Gmmhnj`a op j pypxmd ge~ jppmppolc olhowoh}jk jlh xmjd rm~ge~djl`m jcjolpx
hmgolmh `edrmxml`omp, Ox op jkpe }pmh ge~ jrr~jopolc olhowoh}jk rm~ge~djl`m jlh gmmholc
nj`a xfm ~mp}kxp xe xfepm rmerkm, Ox op j resm~g}k xeek jlh+ og }pmh smkk+ ox sokk kmjh xe
odr~ewmh rm~ge~djl`m ge~ nexf olhowoh}jkp jlh xfm e~cjlojxoel, N}polmpp Smma `oxmh
mvm`}xowmp# nmkomg xfjx 072e gmmhnj`a neepxp pmkg$`elgohml`m+ fmkrp djljcm~p r}x de~m
njkjl`m olxe xfmo~ kowmp jlh xmj`fmp xfmd xe nm`edm de~m mggm`xowm jx se~a jlh jx fedm.,
Xfop ~mpmj~`f rjrm~ r~mpmlxp ol hmxjok jne}x xfm mdrkeymmp eroloelp el 072 hmc~mm
gmmhnj`a pypxmd,
Ge~ G}~xfm~ Hmxjokp @elxj`x9
!?:$??7>:3?7?6
288$>76>::06
sss,kj`~eppxm`flekecomp,e~c
=
http://www.lacrosstechnologies.org/http://www.lacrosstechnologies.org/8/2/2019 employees opinion on 360-degree feedback system
6/105
:,> POCLOGO@JL@M EG XFM PX]H_
Xehjy+ xfm x~mlh op xesj~hp c~mjxm~ x~jlprj~ml`y jlh ol ~mjpmh rj~xo`orjxoel sfokm
mwjk}jxolc jl olhowoh}jkp mggm xowmlmpp ol jl e~cjlojxoel, 072$hmc~mm rm~ge~djl m
jrr~jopjk jlpsm~p xfop opp}m mggm`xowmky, Xfm ~mpmj~ fm~ djamp j px}hy el 072$hmc~mm
gmmhnj`a jp jl mggm`xowm rm~ge~djl`m djljcmdmlx xeek jlh mk}`ohjxmp xfm nmlmgoxp eg xfm
pypxmd og odrkmdmlxmh r~erm~ky,
Ol djly e~cjlojxoelp jrr~jopjk pypxmdp g~ed exfm~ e~cjlojxoelp fjwm nmml `eromh jlh
odrkmdmlxmh nkolhky soxfe}x jly kolajcm soxf e~cjlojxoeljk ~mz}o~mdmlxp jlh oxp rmerkmp
lmmh, N}x ol xfm 072 hmc~mm gmmhnj`a jrr~jopjk op helm ol j pypxmdjxo` djllm~ + ox sokk
`elx~on}xm xe dexowjxoel eg mdrkeymmp + ~mwmjk ~ekm eg mdrkeymmp+ r~ewohm p`erm xe mvr~mpp
olhowoh}jk womsp jlh eroloelp+ ~m`eclom xjkmlxp + rkj`mdmlx ~mz}o~mdmlxp + x~jololc lmmhp
jlh `j~mm~ rkjllolc,
072 Hmc~mm gmmhnj`a op sohmky j``mrxmh jp jl mggm`xowm rm~ge~djl`m djljcmdmlx xeek, N}x
og ox op lex djljcmh r~erm~ky xfml ox hemp de~m fj~d xfjl nmlmgoxp, Rmerkm xmlh xe fjwm
r~enkmdp soxf 072 hmc~mm gmmhnj`a, Ox fjp le r~owj`y + ~mkojnokoxy jlh mggm`xowmlmpp
nm`j}pm eg xfm rm~peljk nojpmp jlh c~omwjl`mp eg mwjk}jxe~p xfjx `~mmr olxe gmmhnj`a,
Jlexfm~ depx odre~xjlx ~mjpel djy nm j cjr nmxsmml jl e~cjlojxoelp enim`xowmp jlh 072
hmc~mm, Xfm~m op le p}~mxy xfjx jl mdrkeymm sokk `fjlcm jgxm~ cmxxolc j gmmhnj`a, Pol`m
mdrkeymmp mwjk}jxolc xfmo~ djljcm~p op lex xjaml jp j ceeh pocl + ox lmcjxowmky odrj`xp
pfj~mfekhm~p wjk}m,
072 Hmc~mm gmmhnj`a nm`edmp oljrr~er~ojxm sfml9
Xfm rm~pel ~m`mowolc gmmhnj`a op xee lms xe xfm c~e}r e~ e~cjlojxoel,
Xfm~m j~m lex mle}cf ~mprelhmlxp sfe x~}ky }lhm~pxjlh xfm g}kk p`erm eg xfm
olhowoh}jkp ~mprelponokoxomp,
H}~olc j xodm eg djie~ fjlcm p}`f jp i}px nmge~m e~ jgxm~ j dm~cm~ e~ j`z}opoxoel,
Ol jl mlwo~eldmlx sfm~m xfm~m op focf hmc~mm eg dopx~}px,
7
8/2/2019 employees opinion on 360-degree feedback system
7/105
:,0 ENIM@XOWMP
Xe }lhm~pxjlh xfm mdrkeymmp womsp el 072 Hmc~mm gmmhnj`a pypxmd,
Xe }lhm~pxjlh xfm mdrkeymmp womsp el xfm r~m$~mz}opoxmp ge~ jl mggm`xowm 072 hmc~mm
gmmhnj`a pypxmd,
Xe }lhm~pxjlh xfm mdrkeymmp womsp el xfm odrkmdmlxjxoel eg 072 Hmc~mm gmmhnj`a
pypxmd,
Xe mko`ox xfm mdrkeymmp womsp el xfm dm~oxp jlh hmdm~oxp eg xfm pypxmd,
Xe `jkk ge~ p}ccmpxoelp &og jly/ xe odr~ewm xfm pypxmd,
3
8/2/2019 employees opinion on 360-degree feedback system
8/105
:,8 F_REXFMPMP
Xfm~m op le poclogo`jlx ~mkjxoelpfor nmxsmml jcm eg ~mprelhmlxp jlh xfmo~ eroloel el
xfm dmjp}~jnokoxy eg rm~ge~djl`m,
Xfm~m op le poclogo`jlx ~mkjxoelpfor nmxsmml pmv eg ~mprelhmlxp jlh xfmo~ eroloel el
`elx~on}xoel eg 072 hmc~mm gmmhnj`a pypxmd xe kmjhm~pfor hmwmkerdmlx,
Xfm~m op le poclogo`jlx ~mkjxoelpfor nmxsmml pmv eg ~mprelhmlxp jlh xfmo~ eroloel el
~mkojnokoxy eg 072 hmc~mm gmmhnj`a pypxmd,
Xfm~m op le poclogo`jlx ~mkjxoelpfor nmxsmml hmpocljxoel eg ~mprelhmlxp jlh xfmo~
eroloel el xfm dmjp}~jnokoxy eg rm~ge~djl`m,
6
8/2/2019 employees opinion on 360-degree feedback system
9/105
:,= ^MPMJ^@F DMXFEHEKEC_
JOD EG XFM PX]H_
Xe }lhm~pxjlh xfm mdrkeymmp# eroloel el 072 hmc~mm gmmhnj`a pypxmd
^MPMJ^@F HMPOCL
J ~mpmj~`f hmpocl op xfm j~~jlcmdmlx eg `elhoxoelp ge~ `ekkm`xoel jlh jljkypop eg hjxj ol j
djllm~ xfjx `ednolm ~mkmwjl`m xe xfm ~mpmj~`f r}~repm soxf m`eledy ol r~e`mh}~m,
$ @kjo~m Pmkkxo ' exfm~p+ ^mpmj~`f dmxfehp ol Pe`ojk P`oml`mp &:?7>/
Xfm ^mpmj~`f hmpocl op xfm prm`ogo`jxoel eg dmxfehp jlh r~e`mh}~mp ge~ j`z}o~olc xfm
olge~djxoel lmmhmh, Ox op j `jxjkec}m eg xfm wj~oe}p rfjpmp jlh gj`xp ~mkjxolc xe xfm
ge~d}kjxoel eg j ~mpmj~`f mgge~x,
Xfm `}~~mlx px}hy op helm }polc hmp`~orxowm hmpocl, Hmp`~orxowm px}homp jod jx re~x~jyolc
j``}~jxmky xfm `fj~j`xm~opxo`p eg j rj~xo`}kj~ c~e}r e~ pox}jxoel,
GOMKH EG PX]H_
Xfm r~mpmlx px}hy sjp `j~~omh e}x jx Mddmxx Xm`flekecomp jx @fmlljo, Xfm e~cjlojxoel
ge~djkky `jkkmh Mddmxx xm`flekecomp+ pxj~xmh oxp erm~jxoelp ol Djy >22: jlh fjh xfmo~
ge~djk kj}l`f el >3 Pmrxmdnm~ >22:, Xfmy fjwm jkpe j`z}o~mh j gj`okoxy eg :=+222 pz ,gx ol
Jwjho+ @fmlljo
,
Xfmy se~a jp j `edrmxmlx jlh `~mjxowm ~mpmj~`f jlh hmwmkerdmlx rj~xlm~ xe focf
xm`flekecy `edrjlomp ol lmxse~aolc+ xmkm`ed jlh m$ n}polmpp1 jlh jkpe se~a soxf kmjholc
mvrm~xp ol xfm olh}px~ojk gomkh, Xfmo~ djol jod op xe `~mjxm jlh l}~x}~m j focf `jkonm~ xmjd
xfjx r~ewohmp `elpopxmlx jlh p}rm~oe~ eg se~a jlh xfm depx mggm`xowm pek}xoelp jlh pm~wo`mp
xe xfmo~ `}pxedm~p,
?
8/2/2019 employees opinion on 360-degree feedback system
10/105
@}~~mlxky+ xfmy j~m se~aolc soxf 0 @komlxp ol xfm j~mjp eg lmxse~aolc9 Olxmkkocmlx @e~m
Erxo`jk Lmxse~a Mz}ordmlx+ LDP+ Mdnmhhmh jlh M$N}polmpp9 M$Djok @komlx Pegxsj~m,
Goljkky ox op ge`}pmh el r~ewoholc r~eh}`x ~mjkojxoel jlh r~eh}`x kogm`y`km djljcmdmlx
pm~wo`mp xe r~eh}`x hmwmkerdmlx `edrjlomp jlh rkjxge~d wmlhe~p,
Xfm F^ hmrj~xdmlx jx Mddmxx xm`flekecomp rkjyp j `~}`ojk ~ekm, Elm eg xfm }loz}m
gmjx}~mp eg xfm F^ j`xowoxomp op xfjx+ ox r~j`xo`mp 072 hmc~mm gmmhnj`a pypxmd ol e~hm~ xe
~mwoms xfm rm~ge~djl`m eg oxp mdrkeymmp, Xfop rm~ge~djl m djljcmdmlx xeek sjp
olx~eh}`mh ol xfm ymj~ >22>,
]LOWM^PM EG PX]H_
Xfop px}hy sjp `elh} xmh jx Mddmxx Xm`flekecomp, Xfm mdrkeymm px~mlcxf eg xfm
e~cjlojxoel sjp 7>, J``e~holcky jkk xfm mdrkeymmp sm~m `ewm~mh ol xfm px}hy jlh xf}p
mj`f mdrkeymm `elpxox}xmh xfm }lox eg px}hy, Fml`m+ xfm`mlp}p dmxfeheg pmkm`xoel eg }loxp
ge~ xfm px}hy sjp jherxmh,
PE]^@M EG HJXJ
Pe}~`m eg hjxj `ekkm`xoel ~mgm~p xe xfm pe}~`m xf~e}cf sfo`f xfm hjxj j~m `ekkm`xmh, Xfm~m
j~m djolky xse pe}~`mp xf~e}cf sfo`f hjxj `jl nm `ekkm`xmh, Elm op xfm r~odj~y pe}~`m
sfo f op xfm go~px fjlh olge~djxoel enxjolmh ho~m xky g~ed xfm xj~cmx rer}kjxoel %
~mprelhmlxp jlh xfm exfm~ xf~e}cf pm`elhj~y pe}~`m sfm~m xfm hjxj ge~ px}hy op `ekkm`xmh
xf~e}cf r}nkopfmh jlh }lr}nkopfmh pe}~`m sfo`f op lex go~px fjlh ol ljx}~m,
J hjxj op `jkkmh j r~odj~y pe}~`m sfml ox op jl j``e}lx ny jl mymsoxlmpp e~ xfm go~px
~m`e~hm~ eg jl mwmlx+ ol s~oxxml e~ exfm~ ge~d+ ol`k}holc do ~e$ ge~d jlh mkm`x~elo`
~mr~eh}`xoel, Ox ~mgm~p xe hjxj+ sfo f op enxjolmh xf~e}cf e~ocoljk ~mpmj~ f+ pxjxopxo`jk
`edrokjxoelp e~ kmcjk ~mz}o~mdmlxp, Xfm hjxj ge~ xfm px}hy j~m `ekkm`xmh ho~m`xky xf~e}cf
r~odj~y pe}~`m o,m, g~ed xfm mdrkeymmp xfmdpmkwmp, Xfm ~mpmj~ fm~ fjp djhm }pm eg
r~odj~y pe}~ m eg hjxj ge~ fm~ ~mpmj~`f,
:2
8/2/2019 employees opinion on 360-degree feedback system
11/105
XEEK EG HJXJ @EKKM@XOEL
Xeek eg hjxj `ekkm`xoel ~mgm~p xe xfm dmjlp xf~e}cf sfo`f hjxj j~m `ekkm`xmh g~ed xfm
~mprelhmlx, Xfm xeek+ sfo`f op }pmh ge~ xfm px}hy+ op xf~e}cf z}mpxoelljo~m dmxfeh, Xfm
z}mpxoelljo~m `elxjolp px~}`x}~mh z}mpxoelp+ sfo`f j~m }loge~d ge~ jkk xfm ~mprelhmlxp, Xfop
fmkrp xfm ~mpmj~`fm~ ol nmxxm~ jljkypop eg hjxj,
@EDRELMLXP EG XFM XEEK
Xfm z}mpxoelljo~m `elpopxp eg 00 z}mpxoelp, Xfm z}mpxoelp sfo`f fjwm nmml `~mjxmh ny xfm
~mpmj~`fm~ fjwm nmml n~ejhky howohmh olxe xfm gekkesolc p}n$ howopoelp9
Pe`oe Hmdec~jrfy hmxjokp, & = Z}mpxoelp/
Womsp ol072 hmc~mm gmmhnj`a pypxmd Rm~ pm, & = Z}mpxoelp/
Odrkmdmlxjxoel, & = Z}mpxoelp/
R~m ~mz}opoxmp, & = Z}mpxoelp/
Dm~oxp eg 072 hmc~mm gmmhnj`a pypxmd & 7 Z}mpxoelp/
Hm dm~oxp eg 072 hmc~mm gmmhnj`a pypxmd, & 8 Z}mpxoelp/
P}ccmpxoelp, & 0 Z}mpxoelp/
R^M XMPXOLC
R~m xmpxolc eg xfm xeek sjp helm el :2 rm~ `mlx eg xfm xexjk mdrkeymm px~mlcxf, R~m
xmpxolc sjp helm h}~olc xfm delxf eg Ijl}j~y >22?,
::
8/2/2019 employees opinion on 360-degree feedback system
12/105
J@X]JK @EKKM@XOEL EG HJXJ
Hjxj `ekkm`xoel sjp djhm h}~olc xfm rm~oeh eg Gmn~}j~y >22?
JLJK_POP JLH OLXM^R^MXJXOELJljkypop eg xfm px}hy op `j~~omh e}x ny }polc PRPP &Pxjxopxo`jk Rj`ajcm ge~ Pe`ojk P`oml`mp/
wm~poel :> jlh hjxj j~m ~mr~mpmlxmh ol xfm ge~d eg podrkm jlh `~epp xjnkmp+ nj~ hojc~jdp
jlh rom `fj~x, Xfm pxjxopxo`jk xeek+ `fo pz}j~m xmpx op }pmh ge~ xmpxolc fyrexfmpop,
ERM^JXOELJK HMGOLOXOELP
072 hmc~mm gmmhnj`a9
Xfm 072hmc~mm gmmhnj`a op }lhm~pxeeh jp pypxmdjxo` `ekkm`xoel eg rm~ge~djl`m hjxj el jl
olhowoh}jk e~ c~e}r + hm~owmh g~ed j l}dnm~ eg pxjamfekhm~p xfm pxjamfekhm~p nmolc xfm
oddmhojxm p}rm~wope~p+ xmjd dmdnm~p+ `}pxedm~p + rmm~p jlh pmkg,
Rm~ge~djl`m Djljcmdmlx9
Xfm }pm eg rm~ge~djl`m dmjp}~mdmlx olge~djxoel xe mggm`x repoxowm `fjlcm ol e~cjlojxoel
`}kx}~m+ pypxmdp jlh r~e`mppmp ny fmkrolc xe pmx jc~mmh }rel rm~ge~djl`m cejkp+
jkke`jxolc jlh r~oe~oxoolc ~mpe}~`mp+ olge~dolc djljcm~p xe moxfm~ `elgo~d e~ `fjlcm
`}~~mlx reko y e~ r~ec~jd ho~m`xoelp xe dmmx xfepm cejkp+ jlh pfj~olc ~mp}kxp eg
rm~ge~djl`m ol r}~p}olc xfepm cejkp,
N~ejhky+ j rm~ge~djl`m djljcmdmlx pypxmd r~ewohmp j kolajcm nmxsmml jl mdrkeymmp
`elx~on}xoel jlh9$
E~cjlojxoeljk ~mp}kxp,
^m`ecloxoel jlh ~msj~hp ~m`mowmh ny xfm mdrkeymm,
@j~mm~ hmwmkerdmlx erre~x}loxomp eg xfm mdrkeymm,
:>
8/2/2019 employees opinion on 360-degree feedback system
13/105
:,7 KODOXJXOELP EG XFM PX]H_
Xfm gekkesolc j~m xfm rm~`mowmh kodoxjxoelp eg xfm px}hy, Xfm px}hy ~mpx~o`xp oxpmkg elky xe
@fmlljo, Jp xfm `el`mrx eg 072 hmc~mm gmmhnj a pypxmd op ~mkjxowmky lms wm~y gms
`edrjlomp ol Olhoj fjwm jherxmh ox, G}~xfm~ xfop px}hy fjp nmml `elh}`xmh ol elky elm
e~cjlojxoel,
:0
8/2/2019 employees opinion on 360-degree feedback system
14/105
@FJRXM^ OO
^MWOMS EG KOXM^JX]^M
:8
8/2/2019 employees opinion on 360-degree feedback system
15/105
>,: ^MWOMS EG KOXM^JX]^M
OLX^EH]@XOEL
Ewm~ xfm kjpx gms ymj~p+ xfm~m op ol ~mjpmh jsj~mlmpp jdelc xfm Olhojl kmjhm~p jlh
Djljcm~p ge~ mlge~ olc xfm resm~ eg 072 hmc~mm gmmhnj`a, Ox op }pmh ge~ d}kxorkm
enim`xowmp+ nm ox jp j `fjlcm djljcmdmlx xeek ge~ kmjhm~pfor hmwmkerdmlx e~ jp j xeek ge~
jppmppolc xfm rexmlxojkp eg rj~xo`orjlxp e~ pedmxodmp ge~ jrr~jopolc pmloe~ djljcm~p, Xfm
gkjxxmlolc eg fom~j~`fomp ol dehm~l `e~re~jxoelp fjp jkpe n~eaml hesl xfm jcm ekh dmxfehp
eg jppmppolc xfm rm~ge~djl`m eg mdrkeymmp, Xfm x~mlh op xesj~hp c~mjxm~ x~jlprj~ml`y jlh
ol`~mjpmh rj~xo`orjxoel sfokm mwjk}jxolc jl olhowoh}jkp mggm`xowmlmpp ol jl e~cjlojxoel,
Xfm 072 hmc~mm jrr~jopjk xm`floz}m les nmolc jrrkomh ol depx smkk$ alesl e~cjlojxoelp
r~ewmp xe nm jl erml se~xfsfokm pypxmd eg rm~ge~djl`m jrr~jopjk,
PM@XOEL O
ENIM@XOWMP EG 072 HMC^MM GMMHNJ@A
Xfm gekkesolc j~m xfm enim`xowmp eg 072 hmc~mm gmmhnj`a9
R~ewoholc olpocfxp olxe xfm px~elc jlh smja j~mjp eg xfm `jlhohjxm ol xm~dp eg xfm
mggm`xowm rm~ge~djl m eg ~ekmp+ j`xowoxomp+ pxykmp+ z}jkoxomp jlh `edrmxml`omp
&aleskmhcm+ jxxox}hmp jlh paokkp/,
Pm~wmp jp j njpop ge~ rm~ge~djl`m kolamh rjy e~ rm~ge~djl`m ~msj~hp,
Pm~wmp jp j njpop ge~ `j~mm~ rkjllolc jlh hmwmkerdmlx,
Pm~wmp jp j njpop ge~ kmjhm~pfor hmwmkerdmlx,
Pm~wmp j njpop ge~ Xmjd jlh @}kx}~m n}okholc,
R~ewoholc rkjlp ge~ olxm~ljk `}pxedm~ pjxopgj`xoel,
Jkoclolc olhowoh}jk jlh c~e}r cejkp soxf e~cjlojxoeljk wopoel+ wjk}mp jlh cejkp,
:=
8/2/2019 employees opinion on 360-degree feedback system
16/105
XML ^MJPELP GE^ ]POLC 072 HMC^MM GMMHNJ@AP9
Xfm xml ~jxoeljk gj`xp ge~ oloxojxolc 072 hmc~mm gmmhnj`a ol xfm e~cjlojxoel, Xfm ~mjpelp
e}xkolmh j~m9
Hmgololc @e~re~jxm @edrmxml`omp xf~e}cf 072 hmc~mm gmmhnj`a,
Ol`~mjpmp xfm ge`}p el `}pxedm~ pm~wo`m,
P}rre~xp xmjd oloxojxowmp,
@~mjxmp j focf olwekwmdmlx se~age~`m,
Hm`~mjpmp fom~j~`fomp, R~edexmp px~mjdkololc,
Hmxm`xp nj~~om~p xe p}``mpp,
Jppmppmp xfm hmwmkerdmlx lmmhp,
Jweohp Hop`~odoljxoel xf~mpfekh,
Mjpy xe odrkmdmlx,
]POLC 072 HMC^MM GMMHNJ@A MGGM@XOWMK_ PEDM C]OHMKOLMP9
NMCOL SOXF HMWMKERDMLX9
Ox op jhwopjnkm xe olx~eh}`m 072 hmc~mm gmmhnj`a jp jl olxm~ljk xeek ge~ rm~peljk
hmwmkerdmlx jlh c~esxf og xfm `edrjly fjp le olxm~wmlxoel, 072 hmc~mm gmmhnj`a
jhh~mppmp xfm wm~y njpo` `fjlcm djljcmdmlx r~e`mpp jlh `jl nm wm~y g~ocfxmlolc xe j kex eg
rmerkm xe xfola xfjx xfmy sokk nm ~jxmh ny p}ne~holjxmp jlh `e se~am~p, Depx `edrjlomp
fjwm jx kmjpx j elm$ymj~ r~ec~jd ol rkj`m nmge~m kolaolc ox xe rm~ge~djl`m ~mwomsp,
KOLA SOXF @EDRJL_ CEJK9
Le r~ec~jd jp }le~xfehev jp 072 hmc~mm d}px nm xjaml kocfxky, Ox d}px nm goljkky kolamh xe
j poclogo`jlx n}polmpp ~mjpel xfjx op rkjol xe mwm~yelm, Op xfm r}~repm eg olx~eh}`olc 072
hmc~mm xe `fjlcm xfm `}kx}~m e~ op ox mlfjl`olc xfm rm~ge~djl`m djljcmdmlx pypxmd,
:7
8/2/2019 employees opinion on 360-degree feedback system
17/105
X^JOL MWM^_ELM9
X~}px op `~oxo`jk xe j``}~j`y eg hjxj jlh elm sjy xe mlp}~m xfop op xf~e}cf x~jololc, He
mvm`}xowmp woms xfop jp j `elpx~}`xowm e~ hmpx~}`xowm r~e`mpp5 Ox op j f}djl ljx}~m xe ~}pf xe
xfm lmcjxowm gmmhnj`a, X~jololc op ~mz}o~mh xe ge`}p el xfm repoxowmp nm`j}pm xfjx op sfm~m
xfm ~mjk kmwm~jcm ol odr~ewolc rm~ge~djl`m op,
GEKKES ]R9
Xfm gmmhnj`a ~mre~x pfe}kh nm goljkky ce olxe j`xoel rkjl ge~ odr~ewmdmlx, P}rm~oe~ jlh
xfm F}djl ^mpe}~`mp r~egmppoeljk `jl fmkr olxm~r~mx xfm ~mre~x pe xfjx xfm mdrkeymm hemp
lex `edm }r soxf j s~elc j xoel rkjl, Xfm j xoel rkjl+ jp ol xfm `jpm eg pmwm~jk
`elxmdre~j~y `edrjlomp+ d}px mwmlx}jkky nm xomh xe ~mp}kxp jp smkk jp xe xfm ~msj~hp jlh
r}lopfdmlxp eg xfm e~cjlojxoel, Xfm ge`}p op el xfm olhowoh}jk j``e}lxjnokoxy ge~ n~olcolc
jne}x xfm hmpo~mh `}kx}~m `fjlcm,
PM@XOEL $ OO
JHWJLXJCMP EG XFM 072 HMC^MM GMMHNJ@A9
Xfm 072 hmc~mm gmmhnj`a jrr~jopjk pypxmdp fjwm `m~xjol jhwjlxjcmp, Xfmpm jhwjlxjcmp j~m
lex p}npxox}xmp ge~ xfepm eg x~jhoxoeljk jrr~jopjkp n}x ol jhhoxoel xe xfmd9
Ox jhhp enim`xowoxy jlh p}rrkmdmlxp xfm x~jhoxoeljk jrr~jopjk pypxmd,
Ox r~ewohmp le~djkky de~m j``mrxjnkm gmmhnj`a xe mdrkeymm,
Ox fmkrp xe ge`}p el olxm~ljk `}pxedm~ pjxopgj`xoel,
Ox op j ceeh xeek ge~ mlfjl`olc `}pxedm~ pm~wo`m jlh z}jkoxy eg olr}xp jlh pm~wo`m xe
olxm~ljk `}pxedm~p,
Ox r~ewohmp ge~ xfm `jlhohjxm xe cmx d}kxorkm olr}xp xe odr~ewm fop ~ekm+
rm~ge~djl`m+ pxykmp ' ohmjp jlh mlfjl`mp xfm j``mrxjnokoxy eg xfm olhowoh}jk,
:3
8/2/2019 employees opinion on 360-degree feedback system
18/105
Ox op de~m rj~xo`orjxowm jlh mlfjl`mp xfm z}jkoxy eg F^ hm`opoelp,
PEDM @EDRJLOMP XFJX ]PM 072 HMC^MM GMMHNJ@A9
&F^D ~mwoms Jr~ok >226/
@edrjlomp koam Sor~e jlh Dexe~ekj fjwm nmml mdrkeyolc ox ge~ ohmlxogyolc xfmo~
mdrkeymmp j~mj eg hmwmkerdmlx jlh fjwm nmml }polc ox jp jl mggm`xowm xeek ge~ kmjhm~pfor
hmwmkerdmlx, Sor~e fjp jherxmh `edrmxml`y ~e}xm xe kmjhm~pfor hmwmkerdmlx soxf ge`}p
el rmerkm, Dexe~ekj fjp hmwmkermh j rm~ge~djl`m kmh kmjhm~pfor hmwmkerdmlx dehmk
`jkkmh Xexjkoxy eg Dexe~ekj Kmjhm~pfor &XEDK/, Jx Dexe~ekj ox sjp helm ny r~m$hmgololc
`edrmxml`omp jlh r~ewoholc `}pxedomh &olhowoh}jk/ hmwmkerdmlxjk rkjllolc njpmh el 072
Hmc~mm gmmhnj`a xe mlfjl`m e~cjlojxoeljk rm~ge~djl`m, Jkk xf~mm `edrjlomp dmlxoelmh
jnewm fjwm djhm 072 hmc~mm gmmhnj`a jl olxmc~jk rj~x eg xfmo~ mdrkeymm hmwmkerdmlx
r~ec~jdp,
Ieflpel jlh Ieflpel olx~eh}`mh dehmk eg kmjhm~pfor `jkkmh Pxjlhj~h eg kmjhm~pfor njpmh
el 072 hmc~mm gmmhnj`a ol :??7 xe mlp}~m n}polmpp p}``mpp jlh dj~amx kmjhm~pfor, Ox sjp
olx~eh} mh jx xfm xer$ kmwmk, Rfokorp nmkomwmh xfjx 072 hmc~mm gmmhnj`a pfe}kh nm }pmh elky
jp j hmwmkerdmlx xeek jlh lex j p}npxox}xm ge~ rm~ge~djl`m djljcmdmlx pypxmd,
Rfokorp jkpe }pmh xfm g}kk `o~ km gmmhnj`a ge~ ohmlxogyolc xer$ rexmlxojk `jxmce~y
mdrkeymmp, Ox hmwmkermh kmjhm~pfor `edrmxml`y dehmk ge`}polc el pov `edrmxml`omp
ol`k}holc hmxm~doljxoel ge~ focf z}jkoxy ~mp}kxp ge~ nmxxm~ dmxfehp+ focf rm~ge~djl m
mvrm xjxoel+ ge`}p el xfm dj~amx+ pmkg jlh rmerkm hmwmkerdmlx jlh hmwmkerolc
`eddoxdmlx, Xfm kmjhm~pfor dehmk fjp nmml kolamh soxf e~cjlojxoeljk wjk}mp jlh cejkp,
Jx LOOX+ 072 hmc~mm gmmhnj`a op ~mgm~~mh xe jp Olhowoh}jk Mggm`xowmlmpp Gmmhnj`a &OMG/
sfo`f op Smn Mljnkmh, Xfm Rm~pel `el`m~lmh cmxp xfm gmmhnj`a xf~e}cf jl j}xe
cmlm~jxmh `j~h njpmh el xfm olr}xp g~ed pmkg+ rmm~p+ xmjd dmdnm~p jlh p}rm~wope~p, Jx
LOOX+ jl olhowoh}jkp mggm`xowmlmpp op dmjp}~mh ol gowm hodmlpoelp woj+ eslm~pfor+ pfj~mh
cejkp+ wjk}mp + `elx~on}xoel xe focf rm~ge~dolc xmjd jlh `edd}lo`jxoel,
:6
8/2/2019 employees opinion on 360-degree feedback system
19/105
PM@XOEL OOO
KODOXJXOELP EG X^JHOXOELJK JRR^JOPJK
&F^D ~mwoms Dj~`f >226/
Rm~ge~djl`m jrr~jopjk fjp kelc nmml ~mcj~hmh jp elm eg xfm depx `~oxo`jk ymx x~e}nkolc j~mj
eg f}djl ~mpe}~`m djljcmdmlx, Depx eg xfm jrr~jopjk pypxmdp j~m hmpoclmh xe mwjk}jxm
rjpx rm~ge~djl`m jlh px~mpp kmpp el g}x}~m ~mz}o~mdmlxp p}`f jp mdrkeymmp `j~mm~
jpro~jxoelp+ rexmlxojk kjxmlx paokkp ohmlxogo jxoel+ jlh `j~mm~ rkjllolc x~jololc jlh
hmwmkerdmlx ~mz}o~mdmlxp xe xjam }r focfm~ jppocldmlxp,
Ol djly e~cjlojxoelp+ jrr~jopjk pypxmdp g~ed exfm~ e~cjlojxoelp fjwm nmml `eromh jlh
odrkmdmlxmh nkolhky soxfe}x jly kolajcm soxf e~cjlojxoeljk ~mz}o~mdmlxp jlh oxp rmerkmp
lmmh, De~mewm~ le pm~oe}p jxxmdrxp j~m djhm ol odrkmdmlxjxoel kmjholc xe hmkjyp jlh
fjrfjj~h ~mre~xp+ xfm~mny hok}xolc pypxmd mggm`xowmlmpp djaolc ox jp dm~m jll}jk ~ox}jk,
Jsj~mlmpp eg xfm pypxmd lmmhp+ gjdokoj~oxy+ jrr~jopm~ jrr~jopm dmmxp+ ~mwoms pmppoel jlh
`e}lpmkolc j~m depxky jnpmlx r~ewolc ox xe nm j pfmm~ h~}hcm~y eg rjrm~ se~a,
XFM 072 XM^^E^
@edrmxml`y$njpmh rm~ge~djl`m djljcmdmlx+ ol gj`x+ op xfm nj`anelm eg depx eg xfm
jkxm~ljxowm jrr~ej`fmp, @edrmxml`omp+ jppe`ojxmh soxf xfm .fes. eg jl mdrkeymm#p pxykm+
j~m .j pmx eg rm~peljk x~joxp e~ fjnoxp xfjx j~m ~mkjxmh xe p}rm~oe~ ien rm~ge~djl`m+. pjyp
Do`fjmk P`fsjknm~c+ j P`j~phjkm+ Lms _e~a$ njpmh `kolo`jk rpy`fekecopx jlh `e$j}xfe~ eg
Kmwm~jcm @edrmxml`omp+ r}nkopfmh kjpx ymj~ ny xfm Goljl`ojk Mvm`}xowmp ^mpmj~ f
Ge}lhjxoel,, Ol `elx~jpx+ xfm gj~$lj~~esm~ .paokk. mkmdmlxp hmp`~onm sfjx jl mdrkeymm `jl
he9 lmcexojxm j `elx~j`x e~ r~mrj~m j n}hcmx+ ge~ olpxjl`m,
Rj~xo`}kj~ky ol wec}m xfmpm hjyp op xfm .072+. xf~e}cf sfo`f mdrkeymmp j~m mwjk}jxmh ny
xfmo~ ho~m`x djljcm~+ xfmo~ esl ho~m`x ~mre~xp+ hmrj~xdmlxjk rmm~p+ jlh exfm~p soxfol xfm
e~cjlojxoel jp smkk jp `}pxedm~p jlh p}rrkom~p+ rm~fjrp, J Sokkojd D, Dm~`m~ px}hy
:?
8/2/2019 employees opinion on 360-degree feedback system
20/105
olho jxmp xfjx kjpx ymj~+ >7 rm~ mlx eg `edrjlomp }pmh p}`f .d}kxo~jxm~ rm~ge~djl`m
djljcmdmlx+. }r g~ed :: rm~`mlx ol :??=+ jlh xfjx jlexfm~ >2 rm~`mlx j~m `elpohm~olc ox,
._e} `jl nm xfm nmpx pjkmprm~pel ol xfm se~kh+ n}x og ye}#~m jkomljxolc ye}~ olxm~ljk e~
mvxm~ljk `}pxedm~p+ ye}#~m lex e}~ nmpx mdrkeymm+. pjyp Ajxfy Nj}d+ F^ ho~m`xe~ ge~
Ckj`om~ Fokkp ^mxo~mdmlx @edd}loxy+ ol Jll J~ne~+ Do`focjl, Pfm nm`jdm gjdokoj~ soxf
xfm 072 j gms ymj~p jce jp F^ djljcm~ jx xfm Ljxoeljk @mlxm~ ge~ Djl}gj`x}~olc P`oml`mp
&L@DP/+ j lelr~egox Jll J~ne~ ~mpmj~`f$jlh$hmwmkerdmlx e~cjlojxoel, Xe ohmlxogy jlh
mwjk}jxm mdrkeymm nmfjwoe~jk `edrmxml`omp+ xfm L@DP ol`k}hmh j 072 mkmdmlx ol oxp
mwjk}jxoel r~e`mpp ol :??=, P}rm~wope~p pmkm`xmh ~mwomsm~p ge~ xfmo~ p}ne~holjxmp+ jkxfe}cf
xfmy jkkesmh xfm p}nim xp xe p}ccmpx pedm `fjlcmp xe xfm kopx, ^mwomsm~p xfml ~jxmh
mdrkeymmp el j elm$xe$gowm p`jkm ol wj~oe}p `jxmce~omp+ jlh ~mp}kxp sm~m r~mpmlxmh xep}nim`xp ol j c~jrfo` ge~djx,
PM@XOEL OW
F]DJL ^MPE]^@MP ^EKM EL 072 HMC^MM GMMHNJ@A9
F^p wopoel ge~ xfm 072 hmc~mm gmmhnj`a r~e`mpp `jl kmjh xfm sjy xe j`fomwolc lmmhmh
e~cjlojxoeljk `fjlcm, F^ op pfjrmh ny xfm n}polmpp cejkp+ xfm `e~re~jxm `}kx}~m+ xfm`edrmxoxowm repoxoel + jlh xfm se~age~`m hmdec~jrfo`p eg mj`f e~cjlojxoel ox pm~wmpOl
xfm ?2p + F^ fjp c~jrrkmh soxf djly amy n}polmpp `fjkkmlcmp9 jkoclolc F^ r~j`xo`mp soxf
n}polmpp cejkp+ }polc F^ r~j`xo`mp xe nmxxm~ `ellm`x soxf j `}pxedm~ njpm+ mpxjnkopfolc
mggm`xowm rj~xlm~pforp sfokm djolxjololc j hopxol`x `e~re~jxm `}kx}~m,
F^ pfe}kh px~owm xe `~mjxm jlh `edd}lo`jxm j pfj~mh wopoel eg xfm cejkp eg xfm 072 hmc~mm
gmmhnj`a r~e`mpp+ jlh pfe}kh p}rre~x xfm r~e`mpp soxf oxp xm`flo`jk mvrm~xopm jlh ~mpe}~`mp,
Ol jhhoxoel+ F^ sokk rkjy j amy ~ekm ol hmwmkerolc e~cjlojxoel sohm hmwmkerdmlx rkjlp
njpmh el xfm x~jololc jlh exfm~ ohmlxogomh lmmhp eg mdrkeymmp, Xfm rkjl djy smkk ol`k}hm
F^p rkjyolc j ~ekm ol deloxe~olc jlh ~mre~xolc r~ec~mpp e~ odr~ewmdmlxp ol j`fomwolc xfm
`edrjlyp ewm~jkk cejk e~ px~jxmcy,
>2
8/2/2019 employees opinion on 360-degree feedback system
21/105
F]DJL ^MPE]^@MP RM^PRM@XOWM EL 072 HMC^MM GMMHNJ@A9
Xfm gekkesolc j~m xfm wj~oe}p rm~prm`xowmp el 072 hmc~mm gmmhnj`a9
GOLJL@OJK RM^PRM@XOWM
@]PXEDM^ RM^PRM@XOWM
KMJ^LOLC RM^PRM@XOWM
GOLJL@OJK RM^PRM@XOWM9
J~m p}ggo`omlx ~mpe}~`mp jwjokjnkm xe olp}~m j focf olxmc~oxy 072 hmc~mm gmmhnj`a
r~e`mpp5
Nm`j}pm xfm p}``mpp eg xfm 072 hmc~mm gmmhnj`a op pe hmrmlhmlx }rel oxp nmolc `elh}`xmh
ol jl jxdeprfm~m eg x~}px jlh gjo~lmpp+ p}ggo`omlx ~mpe}~`mp lmmh xe nm jkke`jxmh xe olp}~m
xfop sokk e``}~,
Go~px+ e}xpohm mvrm~xopm sokk r~enjnky nm lmmhmh xe jppmpp e~cjlojxoeljk ~mjholmpp jlh
jppopx ol r~mrj~jxoel eg xfm hmxjokmh rkjl lmmhmh xe odrkmdmlx xfm r~e`mpp, Ox op `~}`ojk xfjx
p}ggo`omlx ~mpe}~`mp nm jkke`jxmh ol xfop rkjllolc pxjcm+ jp `fjlcolc ho~m`xoel e~ jkxm~olc xfm
rkjl h}~olc xfm odrkmdmlxjxoel eg xfm r~e`mpp `e}kh mjpoky ~jopm xfm gjo~lmpp opp}m jlh
}lhm~dolm x~}px ol xfm olxmc~oxy eg xfm r~e`mpp,
Pm`elhky+ z}mpxoelljo~mp djy lmmh xe nm pmlx xe jl e}xpohm jcml`y xe olp}~m xfm
`elgohmlxojkoxy eg xfm r~e`mpp+ jkxfe}cf xfop se}kh nm jl jhhoxoeljk mvrmlpm, E}xpohm
jcml`omp `jl jkpe jcc~mcjxm xfm hjxj jlh `edrokm olhowoh}jk jlh e~cjlojxoel sohm
~mre~xp sfokm olp}~olc xfm `elgohmlxojkoxy eg jkk xfm rj~xo`orjlxp,
Goljkky+ xfm 072 hmc~mm gmmhnj`a r~e`mpp op }pmh xe ohmlxogy mdrkeymmp paokk cjrp jlh
hmwmkerdmlx lmmhp jlh xe r~mrj~m olhowoh}jk jlh e~cjlojxoel sohm hmwmkerdmlx rkjlp,
Ol jl jxdeprfm~m eg x~}px+ sfm~m rmerkm x~}ky nmkomwm xfjx xfm hjxj sokk lex nm fmkh jcjolpx
xfmd n}x sokk ~jxfm~ nm }pmh xe fmkr xfmd+ xfmy sokk ljx}~jkky mvrm`x gmmhnj`a el xfmo~
>:
8/2/2019 employees opinion on 360-degree feedback system
22/105
odr~ewmdmlx, Xfop dmjlp xfjx xfmy sokk mvrm`x lex elky gekkes$ }r x~jololc jlh jppopxjl`m+
n}x g}x}~m gmmhnj`a el xfmo~ rm~ge~djl`m,
Fjwm g}lhp nmml n}hcmxmh ge~ gekkes }r j`xowoxomp+ p}`f jp pxjgg x~jololc5
Gekkes$}r op `~}`ojk xe xfm p}``mpp eg 072 hmc~mm gmmhnj`a, Ol e~cjlojxoelp xfjx gjokmh xe
hmkowm~ ol xm~dp eg gekkes$}r x~jololc jlh exfm~ hmwmkerdmlx jppopxjl`m+ mdrkeymmp sm~m
~mk}`xjlx xe ce xf~e}cf xfm r~e`mpp jcjol, Nexf ge~djk jlh olge~djk sokk nm lmmhmh+ jlh
g}lhp pfe}kh nm n}hcmxmh xe `ewm~ x~jololc jlh exfm~ djxm~ojkp mvrmlpm,
@]PXEDM^ RM^PRM@XOWM9
Sfjx sokk nm xfm kmwmk eg `}pxedm~ olwekwmdmlx jlh ~mr~mpmlxjxoel ol xfm 072hmc~mmgmmhnj`a r~e`mpp5
Ol`e~re~jxolc `}pxedm~ gmmhnj`a ol xfm mwjk}jxoel r~e`mpp mdrfjpomp xfm odre~xjl`m eg
`komlx mvrm`xjxoelp ol hmxm~dololc `edrjly ge`}p, 072 hmc~mm gmmhnj`a `jl nm }pmh xe
p}rre~x j `e~re~jxm px~jxmcy eg pfogxolc xfm ge`}p eg xfm `edrjly g~ed dmmxolc xfm
olxm~ljk lmmhp eg xfm hmrj~xdmlx e~ g}l`xoeljk }lox xe dmmxolc xfm lmmhp eg xfm `}pxedm~, Ol
xfop sjy+ `}pxedm~ olwekwmdmlx `jl nm }pmh xe mlfjl`m px~jxmco` jkocldmlx,
KMJ^LOLC RM^PRM@XOWM9
Fes sokk olhowoh}jk hmwmkerdmlx lmmhp ohmlxogomh ol xfm r~e`mpp nm jhh~mppmh5
Sfmxfm~ mvjdololc j dm`fjlo`jk e~ jl e~cjlojxoeljk pypxmd+ ox op odre~xjlx xe
}lhm~pxjlh xfjx xfm pypxmd ol`k}hmp jx kmjpx xf~mm `edrelmlxp9
Hjxj
Mwjk}jxoel
J`xoel
>>
8/2/2019 employees opinion on 360-degree feedback system
23/105
J pypxmd ol sfo`f hjxj jlh mwjk}jxoel hoh lex olgk}ml`m j`xoel se}kh lex nm j gmmhnj`a
pypxmd, Xfm 072 hmc~mm gmmhnj`a r~e`mpp ml`edrjppmp xfm `~mjxoel jlh mvm`}xoel eg
mdrkeymm hmwmkerdmlx rkjlp, Gjok}~m xe gekkes }r jrr~er~ojxmky `jl x}~l xfm mlxo~m r~e`mpp
olxe elm sfo`f hemp de~m hjdjcm xfjl ceeh + jp `edrjlomp fjwm ge}lh sfml xfmy ce xe
~mrmjx xfm r~e`mpp j ymj~ kjxm~, Og le j`xoel sjp xjaml xe fmkr mdrkeymmp kmj~l xfm paokkp
xfmy lmmhmh xe `kepm xfepm ohmlxogomh cjrp+ mdrkeymmp j~m koamky xe ~mnmk sfml jpamh xe
~mrmjx xfm r~e`mpp eg fjwolc mwm~yelm mwjk}jxm xfepm pjdm paokk pmxp,
PM@XOEL W @jpm Px}homp
&O/ XFM R^EP JLH @ELP EG 072 HMC^MM GMMHNJ@A 9 DJAOLC OX SE^A
Ol xfop j~xo`km+ xfm j}xfe~ fjp e}xkolmh xfm lmmh ge~ xfm 072 hmc~mm gmmhnj`a ol n}polmpp jlh
xfm repoxowm jlh lmcjxowm odrko`jxoelp eg oxp }pjcm, Xfm j~xo`km nmcolp soxf xfm `}~~mlx
p`mlj~oe ol }polc rm~ge~djl`m jrr~jopjk pypxmdp smkk p}rre~xmh ny ~mpmj~`f hjxj, Xfm
j}xfe~ jkpe focfkocfxp xfm x~mlh xesj~hp }rsj~h jrr~jopjk+ d}kxo ~jxm~ gmmhnj`a+ g}kk `o~`km
gmmhnj`a jlh rmm~ ~mwoms,
G}~xfm~+ xfm j}xfe~ e}xkolmp pedm olhowoh}jk prm`ogo` nmfjwoe~p jp jl e}x`edm eg fjwolc
}lhm~celm 072 hmc~mm gmmhnj`a,
@feepolc xfm nmpx `jlhohjxmp ge~ jppmppdmlx,
De~m odre~xjl`m cowml xe neppp ~jxolc jp ox op jpp}dmh xe nm kolamh xe r~edexoelp
jlh pjkj~y,
Gmmkolc eg fjx~mh el ~m`mowolc `~oxo`jk gmmhnj`a soxf rmerkm xfm olhowoh}jk fjp lex
se~amh soxf,
G}~xfm~ xfm j}xfe~ reolxp e}x pedm eg xfm jhwjlxjcmp eg 072 hmc~mm gmmhnj`a p}`f jp 9
D}kxo ~jxm~ gmmhnj`a fjp xfm rexmlxojk xe r~edexm xmjd `efmpowmlmpp,
Mdrkeymmp sjlx xe dmmx xfm mvrm`xjxoelp eg xfmo~ rmm~p jp smkk jp xfmo~ neppmp sfml
xfmy ales xfjx xfmo~ rmm~p sokk nm ~jxolc xfmd,
>0
8/2/2019 employees opinion on 360-degree feedback system
24/105
Kmppmlolc eg hop`~odoljxoel jlh nojp nm`j}pm ~mprelponokoxy ge~ gmmhnj`a olwekwmp
de~m rmerkm,
Fesmwm~+ keeaolc eg pedm eg xfm lmcjxowm odrko`jxoelp+ xfm j}xfe~ fjp reolxmh xfm
gekkesolc9
Gmmhnj`a pmml jp jl erre~x}loxy ge~ `~oxo`opd,
@elgko`xolc eroloelp9 sfe hm`ohmp sfe op ~ocfx5
@feepolc g~omlhp xe r~ewohm gmmhnj`a, Fes wjk}jnkm xfm r~e`mpp op5
P}~wmy gjxoc}m Fes j``}~jxm jlh ~mkojnkm xfm gmmhnj`a op5
Fes x~}xfg}k xfm gmmhnj`a op5
&OO/ XFM J@@MRXJNOKOX_ EG 072 HMC^MM JRR^JOPJKP9
J @]PXEDM^ P]RRKOM^ ^MKJXOELPFOR RM^PRM@XOWM
Xfop j~xo`km j~c}mp xfjx j``mrxjnokoxy op j amy opp}m ~mkmwjlx xe xfm p}``mpp eg 072 hmc~mm
jrr~jopjk r~e`mppmp, Xfm j}xfe~ r~mpmlx `el`mrx}jk j~c}dmlxp xe pfes fes j `}pxedm~
p}rrkom~ ~mkjxoelpfor rm~prm xowm r~ewohmp j }pmg}k dmjlp eg hmro`xolc repponkm j }pmg}k
dmjlp eg hmro xolc repponkm 072 hmc~mm kolajcmp , Xfm j}xfe~ x~omp xe pmlpoxom F^
r~j`xoxoelm~p xe pedm eg xfm amy opp}mp eg rexmlxojkoxy jggm`xolc j``mrxjnokoxy+ sfokm jx xfm
pjdm xodm e}xkolm j g~jdmse~a ge~ ~mpmj~ fm~p pmmaolc xe olwmpxocjxm j``mrxjnokoxy
rfmledmlj, Sjkhdjl jlh Nesml r~mpmlx j xyrekecy eg 072 hmc~mm gmmhnj`a njpmh el
hoggm~mlx `}pxedm~p p}rrkom~p ~mkjxoelpforp ol sfo f xfm p}rrkom~p j~m xfm rj~xo orjlxp
xfmdpmkwmp jlh ~jxm~p `e}kh nm9
Mvxm~ljk `}pxedm~p,
Olxm~ljk `}pxedm~p eg exfm~ se~a c~e}rp,
@e$ se~am~p soxfol j se~a c~e}r jlh
P}ne~holjxmp,
J l}dnm~ eg pe}~`mp dmlxoelmh jnewm pxjxmp xfjx 072 hmc~mm gmmhnj`a op de~m enim`xowm
xfjl gmmhnj`a g~ed elmp p}rm~oe~ jkelm+ jp ol xfm x~jhoxoeljk jll}jk rm~ge~djl`m ~mwoms+
>8
8/2/2019 employees opinion on 360-degree feedback system
25/105
n}x `kjodp ~mcj~holc enim`xowoxy op lex px~o`xky j``}~jxm, Og xfm enim`xowm nmfolh xfop op xe
mlp}~m enim xowoxy jlh j``}~j`y eg jppmppdmlxp+ xfml ox pfe}kh nm ~mjkomh xfjx xfmpm
pypxmdp he lex r~ewohm xfjx nmlmgox, Xfmy ol ~mjpm xfm jde}lx eg gmmhnj`a+ n}x xfm
gmmhnj`a op pxokk p}nim`xowm, Jx xfm pjdm xodm ox op ~mjkomh xfjx fjwolc j l}dnm~ eg rmerkm
jc~mm ol xfmo~ eroloelp op de~m resm~g}k xfjl elm rm~pelp eroloel jkelm, Sfml rmerkm
pfj~m xfmo~ pjdm eroloel+ xfml ox op `el`k}hmh xfjx xfmy j~m r~enjnky xfjx d}`f `kepm~ xe xfm
x~}xf+ sfokm jx xfm pjdm xodm j`aleskmhcolc xfjx x~}xf op+ jx kmjpx ol rj~x+ hmrmlhmlx }rel
rm~prm xowm,
&OOO/ 072 HMC^MM GMMHNJ@A XFM SOR^E MVRM^OML@M
XFM SOR^E ODRM^JXOWM
Sor~e jp j `edrjly sjp c~esolc jx j rfmledmljk ~jxm ewm~ xfm ymj~p, Nmcollolc soxf j
pdjkk gj xe~y ol Jdjklm~+ ol Ijkcjel Hopx~o`x eg Djfj~jpfx~j+ ox howm~pogomh olxe
mlcolmm~olc+ olge~djxoel xm`flekecy+ jlh fmjkxf `j~m pypxmdp, Xfm~m sjp j `~yolc lmmh ge~
kmjhm~p jx jkk kmwmkp, Xfm `e~re~jxm ho~m`xowm eg pmkm`xolc rmerkm ge~ kmjhm~pfor repoxoelp
g~ed soxfol+ sfmlmwm~ repponkm+ j``mlx}jxmh xfop lmmh, Xfm odrm~jxowm sjp xe hmwmker
kmjhm~p jlh elm sjy xe heolc xfop sjp ny r~ewoholc `kmj~ jlh `elxol}e}p gmmhnj`a, Mj~kom~+
gmmhnj`a sjp ~mpx~o`xmh xe xfm jrr~jopjk gmmhnj`a cowml ny xfm djljcm~, Xfm 072 hmc~mmgmmhnj`a sjp jl erre~x}loxy xe djam xfm gmmhnj`a de~m ~e}lhmh+ ny jhholc gmmhnj`a g~ed
i}loe~p jlh rmm~p, Xfm 072 hmc~mm gmmhnj`a sjp lex j pek}xoel keeaolc ge~ j r~enkmd+ n}x
jl jlpsm~ xe j amy e~cjlojxoeljk odrm~jxowm,
XFM LMVX PXMRP
Xfm gekkesolc pxmrp sm~m xjaml xe olx~eh}`m xfm r~e`mpp
Xfm r}~repm eg xfm 072 hmc~mm gmmhnj`a sjp `kmj~ky hmgolmh, Ox sjp j xeek xe
hmwmker g~ed soxfol,
Xfm lmvx pxmr sjp xe j~~owm jx sfjx `elpxox}xmh kmjhm~pfor z}jkoxomp, Jgxm~ j kex eg
px}hy jlh ~mpmj~`f+ ge`}p c~e}r hop`}ppoelp jlh olxm~j`xoelp+ soxf xer djljcmdmlx
jlh `elp}kxjlxp+ pmwml z}jkoxomp sm~m j~~owmh jx, Xfmpm sm~m `jkkmh xfm Sor~ep
>=
8/2/2019 employees opinion on 360-degree feedback system
26/105
Kmjhm~p Z}jkoxomp jlh xfm 072 hmc~mm gmmhnj`a xeek sjp `jkkmh xfm Sor~ep
Kmjhm~p Z}jkoxomp P}~wmy, Ox fjp les nm`edm sohmky alesl jp xfm SKZ P}~wmy,
Ox sjp odre~xjlx xe hmp`~onm xfm z}jkoxomp ol xfm ge~d eg enpm~wjnkm nmfjwoe~p, Mj`f
z}jkoxy sjp hmp`~onmh ol xfm xm~dp eg 7$3 enpm~wjnkm nmfjwoe~p,
J p`jkm fjh xe nm pmkm`xmh ge~ dmjp}~olc xfm nmfjwoe~, Oloxojkky+ ox sjp ~jxmh jp
px~mlcxf e~ j smjalmpp el j =$ reolx p`jkm, Kjxm~ el xfop sjp `elwm~xmh xe g~mz}ml`y
p`jkm hmro`xolc sfmxfm~ xfm kmjhm~ jkdepx mvfonoxp xfmpm nmfjwoe~p e~ jkdepx lmwm~
mvfonoxp xfmpm nmfjwoe~p,
Ge~ xfm z}jkoxjxowm `eddmlxp+ xfm~m sm~m xf~mm z}mpxoelp nmolc jpamh, Xfmy ge`}pmh
el sfjx px~mlcxfp+ smjalmppmp xfm kmjhm~ reppmppmh jlh fes xfm ~mprelhmlx `e}kh
fmkr xfm kmjhm~, Xfop cmlm~jxmh j l}dnm~ eg jlpsm~p+ n}x xfmy sm~m lex lm`mppj~oky
j`xoel e~omlxmh, Xfmpm z}mpxoelp sm~m kjxm~ `fjlcmh xe sfjx xfm kmjhm~ pfe}kh
`elxol}m+ pxj~x jlh pxer heolc,
Xfm ~mprelhmlxp sm~m xfml hm`ohmh }rel, Xfmy se}kh nm xfm djljcm~p &e~
djljcm~p ol `jpm eg h}jk ~mre~xolc/+ rmm~p jlh i}loe~p& ol Sor~e xfm se~h
p}ne~holjxmp op lex }pmh/
Xfm ge~djx eg xfm ~mre~x sjp hm`ohmh lmvx, Xfm ~mre~x se}kh pfes ge~ mj`f z}jkoxy
sfjx xfm smocfxmh jwm~jcm eg ~mprelpmp ge~ j rj~xo`}kj~ c~e}r &djljcm~p+ rmm~p+
i}loe~p jlh pmkg/ op, Ox se}kh jkpe pfes fes xfm kmjhm~ fjp gj~mh soxf ~mprm x xe
exfm~ kmjhm~p eg fop%fm~ c~jhm &Xer djljcmdmlx+ pmloe~ djljcmdmlx mx`,/ ol xm~dp
eg fes fm%pfm `edrj~mp soxf xfm jwm~jcm jlh xfm nmpx ol `kjpp, Xfm e}xr}x sjp
kj~cmky c~jrfo`jk xe r~ewohm }pm~$g~omlhky ol ge~djxoel,
Ol xfm go~px ymj~ xfm odrkmdmlxjxoel sjp ~mpx~o`xmh xe xer djljcmdmlx, Oxp `ewm~jcm
sjp mvxmlhmh xe exfm~ pmloe~ djljcm~p ol xfm lmvx ymj~, Mj`f ymj~ xfm p`erm sjp
ol`~mjpmh xokk ox ~mj`fmh j kj~cm r~ere~xoel eg dohhkm$ djljcm~p kjpx ymj~, &Ol jkk +
ewm~ =22 djlcm~p ~m`mowmh xfmo~ 072 hmc~mm gmmhnj`a kjpx ymj~ + sfo`f dmjlp
r~e`mppolc j~e}lh :>222 ge~dp/
Ox sjp hm`ohmh xe e}x pe}~`m xfm mlxo~m r~e`mppolc xe j xfo~h rj~xy xe djolxjol xfm
`elgohmlxojkoxy eg xfm r~e`mpp, @elgohmlxojkoxy+ koam i}pxo`m+ d}px lex elky mvopx n}x
jkpe nm rm~`mowmh xe mvopx,
>7
8/2/2019 employees opinion on 360-degree feedback system
27/105
Ox sjp hm`ohmh xfjx xfm `e$e~holjxoel pfe}kh nm helm jx xfm `e~re~jxm kmwmk+ pe xfjx
xfm~m op j hopxjl`m nmxsmml xfm r~e`mpp jlh n}polmpp }lox f}djl ~mpe}~`mp,
>3
8/2/2019 employees opinion on 360-degree feedback system
28/105
OPP]MP JLH XFMO^ ^MPEK]XOEL
Pfe}kh ox nm j hmwmkerdmlx xeek jkelm e~ rj~x eg xfm jrr~jopjk r~e`mpp5
Wm~y jhwe`jxm xfjx ox pfe}kh nm }pmh jp hmwmkerdmlx xeek jkelm+ jlh lex xe nm pfj~mh
soxf xfm p}rm~wope~, N}x ol Sor~e+ ox sjp hm ohmh xfjx ox pfe}kh nm rj~x eg xfm
jrr~jopjk, J amy mkmdmlx eg xfm jrr~jopjk pypxmd op hmwmkerdmlx eg xfm mdrkeymm, Jx
Sor~e+ ox op nmkomwmh xfjx xfm p}rm~wope~ jlh xfm mdrkeymm j~m rj~xlm~p ol xfm
hmwmkerdmlx eg xfm mdrkeymm soxf `kmj~ ~mprelponokoxomp jppoclmh xe nexf, Xfm SKZ
P}~wmy xfm~mge~m lmmhp xe nm pfj~mh soxf p}rm~wope~ pe xfjx fm%pfm `jl mljnkm xfm
hmwmkerdmlx jlh jkpe `eddox xfm lm`mppj~y ~mpe}~`mp,
Pfe}kh rmm~p nm amrx `elgohmlxojk e~ lex5
Sfokm rmm~p fjwm le gmj~ eg nmolc wo`xodomh+ xfm~m op j gmj~ xfjx xfop docfx `edm ol
sjy eg hjoky olxm~j`xoelp, Xfm c~mjxm~ gmj~ op xfjx+ ~mjkoolc xfop1 djly rmm~p se}kh lex
nm felmpx mle}cf soxf xfm gmmhnj`a, Fml`m+ ox sjp hm`ohmh xe ammr ox `elgohmlxojk,
He pedm rmerkm }pm xfop ge~ rekoxo`jk mlhp5
Ol j sjy + xfop nm`edmp xfm ~mwm~pm eg xfm @^ &@elgohmlxojk ~mre~x/ nm`j}pm xfm i}loe~
gmmhnj`a op jlelyde}p jlh xfm p}rm~wope~p p}rm~wope~ hemp ~mjh fop%fm~ `eddmlxp,
Xfm~m op xmdrxjxoel ge~ pedm eg xfm ~mre~xp xe }pm xfop jp j xeek xe cmx mwml soxf xfmo~
neppmp e~ ol pedm `jpmp+ `edrmlpjxm ge~ xfmo~ esl jhmz}j`y, Xfjx op xfm ~mjpel sfy xfm
djxfmdjxo`jk hopx~on}xoel eg xfm ~jxolc, Ox fmkrp }lhm~pxjlh og elm ~mprelhmlx fjp xjaml
jl mvx~mdm pxjlh+ moxfm~ repoxowm e~ lmcjxowm,
@EL@K]POEL
Elm eg xfm djie~ `elpohm~jxoelp ge~ e~cjlojxoelp sfo`f fjwm celm ge~ 072 hmc~mm
gmmhnj`a + fjp nmml px~jxmco` olxmc~jxoel jlh jkocldmlx eg rm~ge~djl`m djljcmdmlx
soxf n}polmpp cejkp ol xfm ol`~mjpolcky `edrmxoxowm mlwo~eldmlx Ox fjp fmkrmh xe `~mjxm
>6
8/2/2019 employees opinion on 360-degree feedback system
29/105
j dm`fjlopd ge~ olxmc~jxolc olr}xp+ `~mjxolc jl jrr~er~ojxm se~a `}kx}~m+ jlh }lhm~
nohholc xfm `edrjlyp kmjhm~pfor jppmppdmlx jlh hmwmkerdmlx r~ec~jddm, Jkxfe}cf
ox se}kh nm hmpo~jnkm xe fjwm j 072 hmc~mm gmmhnj`a pypxmd ol xfm mlxo~m e~cjlojxoel+
xfm mvrm~oml`m ol Olhoj pfesp xfjx ox fjp pe gj~ nmml kj~cmky olx~eh}`mh jx xfm xer jlh ol
gms `jpmp jx xfm dohhkm kmwmkp ol r~ec~mppowm `edrjlomp,
>?
8/2/2019 employees opinion on 360-degree feedback system
30/105
>,> @EDRJL_ R^EGOKM
Mddmxx fjp nmml j`xowm ol `jxm~olc xe xfm e}xpe}~ olc lmmhp eg r}nkopfm~p jlh exfm~
e~cjlojxoelp pol`m :??>, Ewm~ xfm ymj~p+ sm fjwm jherxmh j pmjdkmpp rj~xlm~pfor jrr~ej`f,
Xfm `komlx e~cjlojxoelp j~m jksjyp `edge~xjnkm ol hmjkolc soxf Mddmxx jlh se~a jp x~}m
rj~xlm~p1 egxml soxf xfm gmmkolc xfjx xfop op j wo~x}jk mvxmlpoel eg xfmo~ esl erm~jxoelp, Ox op
e}~ px~elc nmkomg xfjx xfop olxmc~jxoel op xfm `e~lm~pxelm eg xfm p}``mpp eg jly e}xpe}~`olc
~mkjxoelpfor,
Mddmxx pxj~xmh soxf elky :2 r~egmppoeljkp jlh xehjy fjp c~esl xe j wm~y
p}npxjlxowm pom eg =22, Xfop c~esxf fjp nmml djhm repponkm ny ~en}px pypxmdp jlh
r~e`mppmp xfjx kmjh xe ~mkojnkm e}xr}x, Sm fjwm mvrm~xopm ol se~agkes djljcmdmlx+ jlh ol
hmwmkerolc r~e`mppmp xfjx kmjh xe hmpo~mh z}jkoxy kmwmkp jlh j`fomwm xfm kesmpx `epx eg
r~eh}`xoel, @komlxp fjwm egxml `edm nj`a jlh xekh }p xfjx Mddmxxp ~mkojnokoxy fjp kmh xe xfm
c~esxf eg xfmo~ e~cjlojxoel,
Mddmxx r~ewohmp He`}dmlx Djljcmdmlx+ m$R}nkopfolc jlh Hjxj @elwm~poel
pek}xoelp }polc erxodjk r~e`mpp mlcolmm~olc+ `epx$mggm`xowm jlh gkmvonkm `elwm~poel pypxmdp,
Xehjy+ Mddmxx op j djie~ g}kk$pm~wo`m hocoxjk `elxmlx r~ewohm~ g~ed Olhoj jlh op jnkm xe
hmkowm~ hocoxjk `elxmlx soxf ??,??=- j``}~j`y jlh :22- jrrko`jxoel njpmh olxmc~oxy,
Sm fjwm xfm jnokoxy xe kmj~l jlh p`jkm ol wm~y pfe~x e~hm~, Kj~cm d}kxo$dokkoel rjcm
`elx~j`xp fjwm nmml mvm`}xmh el xodm jgxm~ j`fomwolc pxmmr ~jdr$}r ~mz}o~mdmlxp, Xfm
olxm~ljk pypxmdp mlp}~m xfjx `komlxp cmx j ~mjk xodm pxjx}p `fm`a eg xfmo~ r~eim`xp,
Mddmxx fjp jksjyp nmml j r~egoxjnkm jlh c~esxf e~omlxmh e~cjlojxoel+ kmjholc xe
oxp kelcmwoxy jlh r~ohmp oxpmkg jp jl e~cjlojxoel xfjx `komlxp fjwm kmj~lx xe x~}px,
Z]JKOX_
E}~ kelc$pxjlholc mvrm~oml m ol `jxm~olc xe olxm~ljxoeljk r}nkopfm~p fjp kmh xe xfm
hmwmkerdmlx eg z}jkoxy pypxmdp xfjx hmkowm~ ~en}px jlh ~mkojnkm e}xr}x ~e}xolmky, Xfm
02
8/2/2019 employees opinion on 360-degree feedback system
31/105
pypxmdp mlp}~m xfjx mj`f jlh mwm~y mdrkeymm op `eddoxxmh xe dmmxolc jlh mv`mmholc `komlx
enim`xowmp,
Sm fjwm j`fomwmh lexmse~xfy kjlhdj~ap ol z}jkoxy soxf e}~ se~kh$`kjpp pypxmd `elge~dolc
xe OPE ?22:$>222 pxjlhj~hp, Mwm~y polckm njx`f eg hjxj d}px nm `m~xogomh jp rm~ xfm ~mz}o~mh
`}pxedm~ pxjlhj~h+ r~oe~ xe hmkowm~y xe j `komlx, Mddmxx fjp mpxjnkopfmh jl odrm``jnkm
~m`e~h jlh op alesl ge~ mlp}~olc xfjx le hmgm`xowm hjxj mwm~ ~mj`fmp xfm `komlx,
Mddmxxp Z}jkoxy rm~pellmk se~a olhmrmlhmlxky eg xfm r~eh}`xoel xmjd, Xfmy ~mre~x
ho~m`xky xe xfmo~ ~mprm`xowm c~e}r fmjh+ xfm~mny mljnkolc g~mmhed g~ed r~eh}`xoel r~mpp}~mp,
E}~ Z}jkoxy Pypxmdp ol`k}hm9 Olxm~dmhojxm J}hox jlh Goljk J}hox,
Olxm~dmhojxm J}hox
Olxm~dmhojxm J}hox jx Mddmxx op helm xe mlp}~m xfm z}jkoxy eg xfm hjxj sfokm ol r~eh}`xoel
jlh fml`m xe mlp}~m xfm `e~~m`xlmpp h}~olc mj`f p}``mppowm pxjcm eg r~eh}`xoel,
Goljk J}hox
Z}jkoxy Wm~ogo`jxoel op helm xf~e}cf J}hox eg Goljk Hmkowm~jnkm Hjxj, Ox op helm xe mlp}~m xfm
z}jkoxy eg xfm hjxj jp rm~ xfm `eddoxdmlx xe `}pxedm~p, Sm pmkm`x xfm hjxj pjdrkmp xe `fm`a
xfm hjxj px~}`x}~jkky jlh mlp}~m xfjx le hmgm`xowm hjxj mwm~ ~mj`fmp `komlx,
Sm jl hmkowm~ hocoxjk `elxmlx ol jly ge~djx ol`k}holc9
VDK
PCDK
FXDK
RHG
JP@OO
Rjkd m$Neea
0:
8/2/2019 employees opinion on 360-degree feedback system
32/105
Erml m$Neea
Do`~epegx ^mjhm~
Jhenm J`~enjx m$Neea ^mjhm~
Odjcmp &p}`f jp+ Xogg+ IRC/
E}~ elwm~poel pek}xoelp hmkowm~ hjxj xfjx op9
Keco`jkky jlh ]loge~dky Px~}`x}~mh
@elpopxmlx soxf xfm Olxmc~oxy eg xfm E~ocoljk @elxmlx
Ml~o`fmh soxf G}l`xoeljkoxy jlh Olxmkkocml`m
@elwm~xmh jx Dolodjk @epx
Eg xfm Focfmpx Z}jkoxy+ ^mkojnokoxy jlh El e~ Nmge~m Xodm
Xfm gekkesolc op xfm ewm~woms eg xfm he`}dmlx djljcmdmlx pek}xoelp eg pedm eg
xfm r~eim`xp &el ceolc jp smkk jp mvm`}xmh/+ sfo`f hmp`~onmp e}~ `jrjnokoxomp jlh mvrm~xopm
ol r~ewoholc d}kxorkm pek}xoelp ge~ mkm`x~elo` `elwm~poel jlh `elxmlx djljcmdmlx pm~wo`mp
J~`fowjk Golholc Johp
Kmcjk ^m`e~hp
R}nko` ]xokoxy
Mj~ky Mlckopf Dmhomwjk Neeap
0>
http://www.acesoftex.com/archivalfindingaids.asphttp://www.acesoftex.com/leegal_records.asphttp://www.acesoftex.com/public_utilitys.asphttp://www.acesoftex.com/medieval_books.asphttp://www.acesoftex.com/archivalfindingaids.asphttp://www.acesoftex.com/leegal_records.asphttp://www.acesoftex.com/public_utilitys.asphttp://www.acesoftex.com/medieval_books.asp8/2/2019 employees opinion on 360-degree feedback system
33/105
@FJRXM^$ OOO
JLJK_POP
00
8/2/2019 employees opinion on 360-degree feedback system
34/105
HJXJ JLJK_POP JLH OLXM^R^MXJXOEL
Xfm hjxj `ekkm`xmh j~m jljkymh jlh olxm~r~mxmh xe j~~owm jx poclogo`jlx golholcp, Xfm j~mj
ge~ sfo`f xfm jljkypop sjp helm op jp gekkesp9
Pe`oe$ Hmdec~jrfo` hmxjokp eg xfm ~mprelhmlxp, & Xjnkm Le, :,: :,8/
Xfm ~mprelhmlxp womsp el 072 hmc~mm gmmhnj`a pypxmd rm~ pm, & Xjnkm Le, :,=
:,?/
Xfm ~mprelhmlxp womsp el xfm odrkmdmlxjxoel r~e`mpp eg 072 hmc~mm gmmhnj`a
pypxmd, & Xjnkm Le,:,:2 :,:8/
Xfm ~mprelhmlxp womsp el xfm r~m$ ~mz}opoxmp lmmhmh ge~ 072 hmc~mm gmmhnj`a
pypxmd, & Xjnkm Le, :,:= :,:6/
^mprelhmlxp rm~`mrxoel el xfm dm~oxp eg 072 hmc~mm gmmhnj`a pypxmd, & Xjnkm
Le,:,:? :,>8/
Xfm ~mprelhmlxp eroloel el xfm hmdm~oxp eg 072 hmc~mm gmmhnj`a pypxmd, & Xjnkm
Le, :,>= :,>6/
@edrj~opel nmxsmml xfm jcm eg xfm ~mprelhmlxp jlh xfmo~ eroloel el xfm
dmjp}~jnokoxy eg rm~ge~djl`m j~mjp,
@edrj~opel nmxsmml xfm cmlhm~ eg xfm ~mprelhmlxp jlh xfmo~ eroloel el`elx~on}xoel eg 072 hmc~mm gmmhnj`a pypxmd xe kmjhm~pfor hmwmkerdmlx,
@edrj~opel nmxsmml xfm cmlhm~ eg xfm ~mprelhmlxp jlh xfmo~ eroloel el ~mkojnokoxy
eg 072 hmc~mm gmmhnj`a pypxmd,
08
8/2/2019 employees opinion on 360-degree feedback system
35/105
Pm`xoel O
Pe`oe Hmdec~jrfo` R~egokm
Xjnkm Le9 :,:
^mprelhmlxp ny Jcm
Xfm Jcm op xfm kmlcxf eg xfm xodm xfjx elm fjp mvopxmh,
0=
Jcm
&Ol ymj~p/
G~mz}ml`y
&l/
Rm~ `mlx
&-/
>2 >= >7 8:,?
>= 02 >7 8:,?
02 0= :2 :7,>
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
36/105
Ox op jrrj~mlx xfjx j c~mjx djie~oxy eg xfm ~mprelhmlxp &68 rm~ `mlx/ nmkelc xe xfm jcm c~e}r
eg >2$02 ymj~p+ jlh xfm ~mpx eg xfm ~mprelhmlxp gjkk soxfol xfm jcm c~e}r eg 02$0= ymj~p,
Xf}p+ sm `jl olgm~ xfjx OX pm`xe~ jxx~j`xp ye}lc se~aolc rer}kjxoel jlh ~mxjol xfm pjdm,
Fml`m+ fjwolc ye}lc se~aolc rer}kjxoel op jl jhwjlxjcm xe xfm `edrjly xe n~olc ol lms
`el`mrxp jlh odrj~x xfm pjdm mjpoky,
Xf}p+ sm }lhm~pxjlh xfjx xfm pjdrkm op ~mkjxowmky ye}lc, Xfm dmjl jcm op >7,36 ymj~p,
Hojc~jd Le9 :,: &j/
Rom hojc~jd pfesolc xfm hopx~on}xoel eg ^mprelhmlxp ny Jcm
07
8/2/2019 employees opinion on 360-degree feedback system
37/105
8>-
8>-
:7-
>2 >= >= 02 02 0=
03
8/2/2019 employees opinion on 360-degree feedback system
38/105
Xjnkm Le9 :,>
^mprelhmlxp ny Pmv
Xfm jnewm xjnkm cowmp xfm pmv$ sopm hopx~on}xoel eg xfm ~mprelhmlxp,
G~ed xfm jnewm xjnkm ox op `kmj~ xfjx xfm djie~oxy eg xfm ~mprelhmlxp &6=,= rm~ `mlx/ j~m
djkmp,
Xfe}cf xfm OX pm`xe~ op jl mz}jk erre~x}loxy mdrkeym~+ xfm hopx~on}xoel ~mwmjkp xfjx depx eg
xfm ~mprelhmlxp j~m djkmp,
06
Cmlhm~ G~mz}ml`y
&l/
Rm~ `mlx
&-/
Djkm =0 6=,=
Gmdjkm ? :8,=
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
39/105
Xjnkm Le9 :,0
^mprelhmlxp ny Hmpocljxoel
Hmpocljxoel ~mgm~p xe xfm hopxolc}opfolc ljdm e~ xoxkm cowml xe ohmlxogy j rj~xo }kj~ repoxoel
ol xfm e~cjlojxoel, Xfop jkpe mljnkmp xe }lhm~pxjlh xfm wj~oe}p repoxoelp ol jl e~cjlojxoel
`fj~x, Ol pedm `jpmp xfm hmpocljxoel j}xedjxo`jkky prmkkp e}x xfm h}xomp jlh ~mprelponokoxomp
eg j rm~pel,
0?
Hmpocljxoel G~mz}ml`y
&l/
Rm~ `mlx
&-/
Pegxsj~m mlcolmm~ >6 8=,>
Pmloe~ pegxsj~m mlcolmm~ >3 80,=
R~eim`x kmjhm~ = 6,:
R~eim`x djljcm~ > 0,>
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
40/105
Jkk xfm ~mprelhmlxp sm~m r~egmppoeljkky z}jkogomh, Xfmo~ hmpocljxoelp ~jlcm g~ed Pegxsj~m
Mlcolmm~p+ Pmloe~ Pegxsj~m Mlcolmm~p+ jlh R~eim`x Kmjhm~p xe R~eim`x Djljcm~p, J c~mjx
djie~oxy eg xfm ~mprelhmlxp &66,3 rm~ `mlx/ nmkelc xe xfm hmpocljxoel eg Pegxsj~m Mlcolmm~p
jlh Pmloe~ Pegxsj~m Mlcolmm~p+ sfokm ~mpx eg xfmd gjkk }lhm~ xse
Exfm~ repoxoelp, Cmlm~jkky xfm ~mprelhmlxp soxf kelcm~ ymj~p eg mvrm~oml`m j~m hmpocljxmh
jp r~eim`x kmjhm~p jlh r~eim`x djljcm~p,
Xf}p g~ed xfm jnewm xjnkm ox `jl olgm~~mh xfjx xfm djie~oxy eg xfm ~mprelhmlxp j~m Pegxsj~m
Mlcolmm~p jlh Pmloe~ Pegxsj~m Mlcolmm~p,
Xjnkm Le9 :, 8
^mprelhmlxp ny ymj~p eg Mvrm~oml`m
Xfm se~a mvrm~oml`m `elx~on}xmp xe xfm j``}d}kjxoel eg aleskmhcm e~ paokk xfjx ~mp}kxp
g~ed ho~m`x rj~xo`orjxoel ol mwmlxp e~ j`xowoxomp ewm~ j cowml l}dnm~ eg ymj~p,
Se~a Mvrm~oml`m
&ol ymj~p/
G~mz}ml`y
&l/
Rm~ `mlx
&-/
:$0 >7 8:,?
0$= >? 87,6
=$3 = 6,:
3 $? > 0,>
Xexjk 7> :22,2
82
8/2/2019 employees opinion on 360-degree feedback system
41/105
Xfm jnewm xjnkm olho`jxmp xfm hopx~on}xoel eg ~mprelhmlxp njpmh el xfm ymj~p eg mvrm~oml`m
ol xfmo~ ~mprm`xowm e~cjlojxoelp,
J c~mjx djie~oxy eg xfm ~mprelhmlxp &66,3 rm~ `mlx/ fjwm kmpp xfjl = ymj~p eg mvrm~oml`m,
Elky > ~mprelhmlxp fjwm de~m xfjl 3 ymj~p eg mvrm~oml`m,
Fml`m g~ed xfm jnewm xjnkm ox `jl nm olgm~~mh xfjx xfm dmjl ymj~p eg mvrm~oml`m op 0 ymj~p,
Xfm ymj~p eg mvrm~oml`m ~jlcmp g~ed kmpp xfjl j ymj~ xe ? ymj~p,
Pm`xoel OO
^mprelhmlxp womsp el 072 hmc~mm gmmhnj`a pypxmd
Xjnkm Le9 :,=
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ 072 hmc~mm gmmhnj`a op
nmxxm~ xfjl x~jhoxoeljk jrr~jopjk pypxmd
072 hmc~mm gmmhnj`a op mdm~colc jp jl odre~xjlx F^ xeek ckenjkky, J``e~holc xe Z}e~}d
Rpy`fekecopxp Olxm~ljxoeljk+ 02 rm~ `mlx eg xfm e~cjlojxoelp j~m `}~~mlxky }polc ox ol xfm
]A jlh j l}dnm~ eg `edrjlomp j~m rkjllolc xe }pm ox ol xfm g}x}~m, Ol Olhoj+ xee+ jsj~mlmpp
jne}x xfop xeek op ol`~mjpolc jlh pedm r~ec~mppowm `edrjlomp j~m }polc ox kj~cmky ge~
hmwmkerdmlxjk r}~repmp, &^jhfj ^ Pfj~dj+ >2269 rr 8/
8:
8/2/2019 employees opinion on 360-degree feedback system
42/105
Xfm jnewm xjnkm olho`jxmp xfjx j wm~y c~mjx djie~oxy &?7,6 rm~ `mlx/ eg xfm ~mprelhmlxp fjwm
jc~mmh xe xfm pxjxmdmlx xfjx 072 hmc~mm gmmhnj`a pypxmd op nmxxm~ xfjl x~jhoxoeljk jrr~jopjk
pypxmd,
Fml`m g~ed xfm xjnkm ox `jl nm olgm~~mh xfjx xfm jhwjlxjcm eg 072 hmc~mm gmmhnj`a ewm~
x~jhoxoeljk pypxmdp op xfjx ox `ekkm`xp de~m olge~djxoel jne}x jl mdrkeymmp rm~ge~djl`m
jlh fop%fm~ hmwmkerdmlx j~mjp+ mljnkolc elm xe cowm xfm depx nmlmgo`ojk gmmhnj`a,
Xjnkm Le9 :,7
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx 072 hmc~mm gmmhnj`a fjp
xfm jnokoxy xe pekwm xfm r~enkmdp jx ~eex `j}pm
072 hmc~mm gmmhnj`a pypxmd fmkrp ol xfm ohmlxogo`jxoel eg xfm r~enkmd, Ox gj`okoxjxmp xfm
e~cjlojxoeljk `elxmvx ge~ golholc j pek}xoel xe xfm r~enkmd, Goljkky ox mljnkmp j hmxjokmh
rkjl eg odrkmdmlxjxoel jlh gekkes$}r,
8>
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm >0 03,:
Jc~mm 03 =?,3
Px~elcky hopjc~mm : :,7
Hopjc~mm : :,7
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
43/105
J wm~y c~mjx djie~oxy &?6,0 rm~ `mlx/ eg xfm ~mprelhmlxp fjwm erolmh xfjx 072 hmc~mm
gmmhnj`a pypxmd fjp xfm jnokoxy xe pekwm xfm r~enkmdp jx ~eex `j}pm, Elky elm ~mprelhmlx
fjp hopjc~mmh xe xfm pxjxmdmlx,
Xf}p ox `jl nm olgm~~mh g~ed xfm jnewm xjnkm xfjx r~enkmd `kj~ogo`jxoel xf~e}cf 072 hmc~mm
gmmhnj`a fmkrp xe j`fomwm e~ kmjh xe j`xoel e~ j `fjlcm,
Xjnkm Le9 :,3
80
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm 08 =8,6
Jc~mm >3 80,=
Hopjc~mm : :,7
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
44/105
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ 072 hmc~mm gmmhnj`a
pypxmd dexowjxmp rmerkm ol cowolc felmpx jlh enim`xowm gmmhnj`a
072 hmc~mm gmmhnj`a pypxmd `~mjxmp x~}px jdelc xfm rmerkm ~mcj~holc xfm felmpx jlh
enim`xowm gmmhnj`a, Ox mljnkmp xfm mdrkeymmp xe nmkomwm xfjx xfm 072 hmc~mm gmmhnj`a
pypxmd olx~eh}`mh ny xfm e~cjlojxoel op olxmlhmh xe gj`okoxjxm xfmo~ hmwmkerdmlx, Xfop
r~e`mpp mlfjl`mp xfmo~ olxm~mpx xesj~hp xfm xeek,
88
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm := >8,>
Jc~mm >7 8:,?
Px~elcky hopjc~mm :> :?,8
Hopjc~mm ? :8,=
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
45/105
Lmj~ky xse xfo~h eg xfm ~mprelhmlxp &77,: rm~ `mlx/ fjwm jc~mmh xfjx 072 hmc~mm gmmhnj`a
pypxmd fmkrp rmerkm ol cowolc felmpx jlh enim`xowm gmmhnj a+ sfokm xfm exfm~p &00,? rm~
`mlx/ j~m lex ge~ xfm pxjxmdmlx,
Fml`m g~ed xfm jnewm xjnkm ox `jl nm olxm~r~mxmh xfjx xfm ~mprelhmlxp j~m `elwol`mh jne}x
xfm wjk}m jhhoxoel djhm ny xfm xeek xe xfm e~cjlojxoel, N}x cowml xfm gj`x xfjx j pomjnkm
r~ere~xoel eg xfm ~mprelhmlxp &00,? rm~ `mlx/ erolm xfjx 072 hmc~mm gmmhnj`a hemp lex cowm
felmpx jlh enim`xowm gmmhnj`a cowmp jhmz}jxm p`erm ge~ olx~eprm`xoel,
Hojc~jd Le 9:,3 &j/
Rom hojc~jd pfesolc ge~ xfm pxjxmdmlx+ 072 hmc~mm gmmhnj`a pypxmd dexowjxmp rmerkm
ol cowolc felmpx jlh enim`xowm gmmhnj`a
>8-
8>-
:?-
:=-
P x~elcky jc~mmJ c~mm P x~elcky h opjc~mmHopjc ~m
8=
8/2/2019 employees opinion on 360-degree feedback system
46/105
87
8/2/2019 employees opinion on 360-degree feedback system
47/105
Xjnkm Le9 :,6
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ 072 hmc~mm gmmhnj`a
pypxmd `jl nm j``edrkopfmh elky sfml mwm~yelm ol xfm howopoel rm~ge~dp,
Xfm olwekwmdmlx jlh `elx~on}xoel eg mj`f dmdnm~ djy wj~y j`~epp xfm e~cjlojxoeljk
px~}`x}~m jlh mprm`ojkky sfokm `jp`jholc hesl xfm px~}`x}~m xfm `elx~on}xoel kmwmk ~mh}`mp
xe xfm dolod}d, N}x mwm~y rm~`mlxjcm eg `elx~on}xoel op odre~xjlx, Fml`m ox op odre~xjlx
xe ales xfm ~mprelhmlxp womsp el xfm lmmh xe fjwm jkk xfm rm~pelp `el`m~lmh rj~xo`orjxm ol
xfm jppmppdmlx,
83
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm = 6,:
Jc~mm :: :3,3
Px~elcky hopjc~mm := >8,>
Hopjc~mm 0: =2,2
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
48/105
Xfop rj~xo`}kj~ z}mpxoel op jodmh xe golh e}x xfm mdrfjpop el `elx~on}xoel eg mj`f dmdnm~
eg xfm e~cjlojxoel xesj~hp xfm 072 hmc~mm gmmhnj`a+ pmx }r ge~ xfm xjpa% r~eim`x, Soxf c~mjx
djie~oxy eg xfm ~mprelhmlxp &38,> rm~ `mlx/ hopjc~mmolc soxf xfm pjdm op j `kmj~ olho`jxoel
xfjx 072 hmc~mm gmmhnj`a hemp lex hmrmlh el `e$erm~jxowm mgge~x,
Xf}p g~ed xfm jnewm xjnkm ox `jl nm olgm~~mh xfjx djie~oxy eg xfm ~mprelhmlxp fjwm erolmh
xfjx 072 hmc~mm gmmhnj`a pypxmd hemp lex kmjh xe `e$ erm~jxowm mgge~x,
Hojc~jd Le 9:,6&j/
Nj~ hojc~jd pfesolc ge~ xfm pxjxmdmlx+ 072 hmc~mm gmmhnj`a pypxmd `jl nm
j``edrkopfmh elky sfml mwm~yelm ol xfm howopoel rm~ge~dp,
86
8/2/2019 employees opinion on 360-degree feedback system
49/105
2
=
:2
:=
>2
>=
02
0=
82
8=
=2
Rm~`mlxjcm
Px~elcky
jc~mm
Jc~mm Px~elcky hopjc~mm Hopjc~mm
^mprelpm
6,:-
:3,3-
>8,>
-
=2 -
Xjnkm Le9 :,?
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ 072 hmc~mm gmmhnj`a
pypxmd fmkrp ol ewm~jkk hmwmkerdmlx eg jl olhowoh}jk
Xfm 072 hmc~mm gmmhnj`a r~e`mpp r~ewohmp jl erre~x}loxy ge~ xfm mdrkeymm jlh
rm~ge~djl`m djljcm~ xe hop`}pp hmwmkerdmlx cejkp jlh ieolxky `~mjxm j rkjl ge~ j`fomwolc
8?
8/2/2019 employees opinion on 360-degree feedback system
50/105
xfepm cejkp, Hmwmkerdmlx rkjlp pfe}kh `elx~on}xm xe e~cjlojxoeljk cejkp jlh xfm
r~egmppoeljk c~esxf eg xfm mdrkeymm,
Ox op olgm~~mh g~ed xfm xjnkm xfjx j wm~y c~mjx djie~oxy &?> rm~ `mlx/ eg xfm ~mprelhmlxp j~m
`elgohmlx xfjx 072 hmc~mm gmmhnj`a pypxmd mlp}~mp hmwmkerdmlx eg xfm olhowoh}jk+ sfokm
xfm exfm~p &6 rm~ `mlx/ hopjc~mm xe xfm pjdm,
=2
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm 03 =?,3
Jc~mm >2 0>,0
Px~elcky hopjc~mm 0 8,6
Hopjc~mm > 0,>
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
51/105
Xfop cowmp mwohml`m xfjx xfm `edrjly fjp j `edr~mfmlpowm rm~ge~djl`m djljcmdmlx
Pypxmd xfjx fmkrp xe n}okh xfm `j~mm~ eg xfm mdrkeymm,
Pm`xoel OOO
Odrkmdmlxjxoel eg 072 Hmc~mm gmmhnj`a Pypxmd
Xjnkm Le9 :,:2
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ Rm~ge~djl`m j~mjp
dmjp}~mh }lhm~ 072 hmc~mm gmmhnj`a pypxmd j~m `kmj~ky dmjp}~jnkm
J z}jlxoxjxowm e~ z}jkoxjxowm `fj~j`xm~ojxoel eg rm~ge~djl`m+ rm~ge~djl`m dmjp}~mdmlx op
j r~e`mpp eg jppmppolc r~ec~mpp xesj~hp j`fomwolc r~m hmxm~dolmh cejkp+ ol k}holc
olge~djxoel el xfm mggo`oml`y soxf sfo f ~mpe}~ mp j~m x~jlpge~dmh olxe ceehp jlh
pm~wo`mp,
=:
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm :? 02,7
Jc~mm :0 >:,2
Px~elcky hopjc~mm :0 >:,2
Hopjc~mm :3 >3,8
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
52/105
J koxxkm de~m xfjl fjkg eg xfm ~mprelhmlxp &=:,7 rm~ `mlx/ fjwm jc~mmh xfjx rm~ge~djl`m
j~mjp j~m dmjp}~jnkm mjpoky }lhm~ 072 hmc~mm gmmhnj`a pypxmd,
Xf}p+ sm `jl olgm~ xfjx xfm~m op j dovmh ~mprelpm jp ~mcj~hp xfm `kmj~ dmjp}~jnokoxy eg
rm~ge~djl`m j~mjp eg j 072 hmc~mm gmmhnj`a pypxmd,
Xjnkm Le9 :,::
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ Xer djljcmdmlx op
p}``mppg}k ol `~mjxolc repoxowm g~jdm eg dolh jdelcpx mdrkeymmp soxf ~mcj~h xe 072
hmc~mm gmmhnj`a pypxmd,
J``e~holc xe Xed P}kkowjl+ j kmjholc j}xfe~+ Xfm r~e`mpp eg r~mrj~olc ge~ 072 hmc~mm
jppmppdmlx op j hmwmkerdmlx ie}~lmy ol oxpmkg, Jkk xfm dmdnm~p eg xfm e~cjlojxoel pfe}kh
nm olwekwmh, Ewm~x p}rre~x g~ed xer djljcmdmlx op lm`mppj~y ge~ xfm p}``mpp eg xfop
jrr~ej`f+ jp soxfe}x ox xfm jrr~ej`f sokk ~mdjol elky el rjrm~, Xfop olwekwmdmlx eg Xer
djljcmdmlx op p}~m xe olpxjkk repoxowm ~molge~`mdmlx jdelc mdrkeymmp,
&^jhfj ^ Pfj~dj+ >2269 rr :0/
=>
^mprelpm G~mz}ml`y&l/
Rm~ `mlx&-/
Px~elcky jc~mm 02 86,8
Jc~mm 0: =2,2
Px~elcky hopjc~mm : :,7
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
53/105
J wm~y c~mjx djie~oxy eg xfm ~mprelhmlxp &?6,8 rm~ `mlx/ jc~mm xe xfm gj x xfjx xer
djljcmdmlx olpxokkp ol xfmd j repoxowm g~jdm eg dolh soxf ~mgm~ml`m xe 072 hmc~mm
gmmhnj`a pypxmd, Xfm hopjc~mmdmlx xe xfm jnewm pxjxmdmlx ny pedm eg xfm ~mprelhmlxp
`e}kh nm h}m xe kmppm~ olxm~j`xoel soxf xfm xer djljcmdmlx,
Xf}p+ g~ed xfm jnewm xjnkm ox `jl nm olgm~~mh xfjx xfm e~cjlojxoel fjp xjaml lm`mppj~y pxmrp
ol olpxokkolc j repoxowm g~jdm eg dolh soxf ~mgm~ml`m xe 072 hmc~mm pypxmd xe oxp mdrkeymmp,
Xjnkm Le9 :,:>
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ 072 hmc~mm gmmhnj`a
pypxmd op mjpy xe }lhm~pxjlh
072 hmc~mm gmmhnj`a pypxmd nm`edmp jl odre~xjlx xeek ol xfm fjlhp eg xfm F^ r~j`xoxoelm~,
Xfm xm~d 072 hmc~mm gmmhnj`a op xjaml g~ed cmedmx~y xe dmjl jkk j~e}lh, Xfop op xe nm
`elx~jpxmh soxf j x~jhoxoeljk gmmhnj`a pypxmd xfjx nmkomwmp ol gmmhnj`a g~ed xfm p}rm~oe~+
e~ pedmnehy focfm~ }r ol xfm ~mre~xolc `fjol+ om, elky ol j px~jocfx kolm, Gmmhnj`a el xfm
exfm~ fjlh op dm~m hjxj e~ olge~djxoel ~mkmwjlx xe xfm j`xoelp eg jl olhowoh}jk$ n}x cowml
soxfe}x i}hcdmlx,
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm >6 8=,>
Jc~mm 02 86,8
=0
8/2/2019 employees opinion on 360-degree feedback system
54/105
Px~elcky hopjc~mm : :,7
Hopjc~mm 0 8,6
Xexjk 7> :22,2
J wm~y c~mjx djie~oxy eg xfm ~mprelhmlx &?0,7 rm~ `mlx/ fjwm erolmh xfjx xfmy fjwm `kmj~ky
}lhm~pxeeh xfm `el`mrx+ sfokm xfm exfm~p &7,8 rm~ `mlx/ he lex gmmk pe,
Fml`m g~ed xfm jnewm xjnkm ox `jl nm olgm~~mh xfjx xfm e~cjlojxoel fjp xjaml lm`mppj~y
pxmrp xe djam xfm `el`mrx mjpoky }lhm~pxjlhjnkm xe xfm mdrkeymmp,
Xjnkm Le9 :,:0
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ R~ol`orkmp jlh reko`omp
eg xfm e~cjlojxoel j~m jkoclmh soxf 072 hmc~mm gmmhnj`a
Elm eg xfm djie~ `elpohm~jxoelp ge~ e~cjlojxoelp sfo`f fjwm celm ge~ 072 hmc~mm
gmmhnj`a fjp nmml px~jxmco` olxmc~jxoel jlh jkocldmlx eg rm~ge~djl`m djljcmdmlx soxf
n}polmpp cejkp ol xfm ol`~mjpolcky `edrmxoxowm mlwo~eldmlx, Ox fjp fmkrmh xe `~mjxm j
dm`fjlopd ge~ olxmc~jxolc olr}xp+ `~mjxolc jl jrr~er~ojxm se~a `}kx}~m+ jlh }lhm~$nohholc
xfm `edrjlyp kmjhm~pfor jppmppdmlx jlh hmwmkerdmlx r~ec~jddm,
=8
8/2/2019 employees opinion on 360-degree feedback system
55/105
J wm~y c~mjx djie~oxy eg xfm ~mprelhmlxp &?> rm~ `mlx/ fjwm jc~mmh xe xfm pxjxmdmlx
R~ol`orkmp jlh reko`omp eg xfm e~cjlojxoel j~m jkoclmh soxf 072 hmc~mm gmmhnj`a, Gowm
~mprelhmlxp eg xfm xexjk `mlp}p fjwm hopjc~mmh xe xfm pxjxmdmlx,
Xf}p+ g~ed xfm xjnkm ox `jl nm olgm~~mh xfjx 072 hmc~mm gmmhnj`a pypxmd `~mjxmp
dm`fjlopdp ge~ olxmc~jxolc d}kxorkm `elpxox}ml`omp jlh olr}xp jlh gj`okoxjxmp xfm
hmwmkerdmlx eg jl jrr~er~ojxm `}kx}~m ge~ `edrmxoxowm jhwjlxjcm jlh mljnkmp
e~cjlojxoeljk x~jlpge~djxoel,Xjnkm Le9 :,:8
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ Olh}`xoel el xfm pypxmd
xe lmsky ~m`~}oxmh op cowml
Xfm depx poclogo jlx jprm x eg xfm olx~eh}`xoel eg xfm 072 hmc~mm gmmhnj`a pypxmd op
jppmppolc xfm ~mjholmpp eg nexf xfm e~cjlojxoel jlh olhowoh}jk, Xfm ge~mdepx `elpohm~jxoel
ge~ jl e~cjlojxoel ol hm`oholc ge~ 072 hmc~mm gmmhnj`a op sfmxfm~ oxp enim`xowm op xe }pm ox
jp gmmhnj`a e~ jrr~jopjk, Fml`m e~cjlojxoel djamp lm`mppj~y j~~jlcmdmlxp xe cowm
olh}`xoel el xfm pypxmd xe lmsky ~m`~}oxmh mdrkeymmp,
==
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm >? 87,6
Jc~mm >6 8=,>
Hopjc~mm = 6,:
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
56/105
J c~mjx djie~oxy eg xfm ~mprelhmlxp &?2,0 rm~ `mlx/ nmkomwm xfjx xfm olh}`xoel el xfm
pypxmd op cowml xe xfm lms mdrkeymmp, Ol xfm e~cjlojxoel sfm~m xfm px}hy sjp `elh}`xmh
072 hmc~mm gmmhnj`a pypxmd op olx~eh}`mh jp rj~x eg xfm olh}`xoel el9 Rm~ge~djl`m
jrr~jopjk jlh p}``mppoel rkjllolc+ Xmjd hmwmkerdmlx+ E~cjlojxoeljk hmwmkerdmlx soxf
px~jxmco` cejkp,
@elpmz}mlxky+ olh}`xoel el 072 hmc~mm gmmhnj`a se}kh fjwm nmml jp rj~x eg olh}`xoel el
Rm~ge~djl`m jrr~jopjk jlh p}``mppoel rkjllolc, Xfm F^ hmrj~xdmlx sokk fjwm xe xjam
=7
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm 0> =:,7
Jc~mm >8 06,3
Px~elcky hopjc~mm > 0,>
Hopjc~mm 8 7,=
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
57/105
pm~oe}pky eg xfm gj`x xfjx 7 ~mprelhmlxp fjwm mvr~mppmh jne}x xfm oljhmz}j`y eg xfm
olh}`xoel,
Pm`xoel OW
R~m ^mz}opoxmp eg 072 Hmc~mm Gmmhnj`a Pypxmd
Xjnkm Le9 :,:=
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ woms el xfm pxjxmdmlx+ R~erm~ `edd}lo`jxoel
jne}x xfm 072 hmc~mm gmmhnj`a enim`xowmp xe mj`f mdrkeymm
Xe mvm`}xm px~jxmcy ol aleskmhcm njpmh e~cjlojxoel+ xfepm soxf xfm aleskmhcm pfe}kh
}lhm~pxjlh sfjx xfm px~jxmcy op, Xfepm jx xfm xer fjwm xe ge~d}kjxm xfm px~jxmcy+ n}x xfml
xfmy fjwm xe mh}`jxm mwm~y rm~pel ol xfm se~age~`m jne}x sfjx xfm px~jxmcy op, Ge~ xfop xfm
e~cjlojxoel fjp xe nm mh}`jxmh pe elm fjp xe r}x xecmxfm~ `edr~mfmlpowm r~ec~jddm xe
`edd}lo`jxm+ `edd}lo`jxm jlh `edd}lo`jxm xe xfm e~cjlojxoel sfjxp odre~xjlx, Nmpx
r~j`xo m `edrjlomp fjwm ge}lh sjyp xe }pm xfm `edrkmxm prm`x~}d eg `edd}lo jxoel
xm`floz}mp,
Jkk xfm ~mprelhmlxp jc~mmolc xe xfm gj`x xfjx `edd}lo`jxoel eg xfm 072 hmc~mm gmmhnj`a
enim`xowmp op djlhjxe~y olho`jxmp jne}x xfm px~elc `edd}lo`jxoel rjxxm~l r~j`xo`mh ol xfm
e~cjlojxoel,
=3
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm 0: =2,2
Jc~mm 0: =2,2
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
58/105
Xf}p+ g~ed xfm jnewm xjnkm ox `jl nm olxm~r~mxmh xfjx xfm e~cjlojxoel op p}``mppg}k ol
`edd}lo`jxolc xfm 072 hmc~mm gmmhnj`a enim`xowmp xe oxp mdrkeymmp,
Xjnkm Le9 :,:7
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ 072 hmc~mm gmmhnj`a
pypxmd se~ap nmpx sfm~m mlwo~eldmlx op erml jlh rj~xo`orjxe~y
Pmmaolc gmmhnj`a op olfm~mlx xe f}djl ljx}~m, Kmj~lolc g~ed ox+ fesmwm~+ op jl j`z}o~mh
paokk, Xfm depx p}``mppg}k djljcm~p jlh kmjhm~p fjwm keeamh ge~ `}mp eg xfmo~ mggm`xowmlmpp
ny `elpxjlxky pmmaolc gmmhnj`a, Xfmy fjwm kmj~lx xe odr~ewm ny sjx`folc xfmo~ ~mgkm`xoel
jl j`x xfjx `jkkp ge~ j focf kmwmk eg pmkg$ olxmc~oxy jlh j px~elc hmpo~m xe mv`mk, Fml`m ox
gj`okoxjxmp x~jlprj~mlx mlwo~eldmlx,
Jkk xfm ~mprelhmlxp fjwm jc~mmh xe xfm jnewm pxjxmdmlx,
=6
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm >7 8:,?
Jc~mm 07 =6,:
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
59/105
Fml`m g~ed xfm jnewm xjnkm ox `jl nm olgm~~mh xfjx xfm 072 hmc~mm gmmhnj`a pypxmd mljnkmp
xe cowm nmpx ~mp}kxp sfm~m xfm mlwo~eldmlx op erml jlh rj~xo`orjxe~y,
Xjnkm Le9 :,:3
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx, 072 jppmppdmlx ge~dp
pfe}kh elxjol elky xfepm oxmdp xfjx j~m jrjnkm eg nmolc jppmppmh
072 hmc~mm jppmppdmlx ge~d `elxjolp xfepm oxmdp sfo`f j~m `jrjnkm eg nmolc jppmppmh, Xfm
rj~jdmxm~p ge~ xfm ~mwoms pfe}kh nm jkoclmh xe xfm rm~ge~djl`m djljcmdmlx pypxmd eg xfm
e~cjlojxoel,
Jkk xfm ~mprelhmlxp fjwm hopjc~mmh xe xfm jnewm pxjxmdmlx, G~ed xfm jnewm xjnkm ox `jl nm
olgm~~mh xfjx jkk xfm ~mprelhmlxp j~m lex pjxopgomh soxf xfm gj`xe~p el xfm njpop eg sfo`f xfm
jppmppdmlx op `j~~omh el,
=?
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky hopjc~mm >? 87,6
Hopjc~mm 00 =0,>
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
60/105
Fml`m g~ed xfm jnewm xjnkm ox `jl nm olxm~r~mxmh xfjx xfm e~cjlojxoel fjp xe xjam lm`mppj~y
pxmrp ol ~mhmpoclolc xfm rj~jdmxm~p ge~ xfm rm~ge~djl`m ~mwoms,
72
8/2/2019 employees opinion on 360-degree feedback system
61/105
Xjnkm Le9 :,:6
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ 072 hmc~mm gmmhnj`a
pypxmd pfe}kh r~mwjok ewm~ `elwmlxoeljk jrr~jopjk pypxmd
Ol xfm x~jhoxoeljk p}rm~wope~$ mdrkeymm jrr~jopjk+ elm rm~pel op ~mprelponkm ge~ ~mwomsolc
xfm rm~ge~djl`m eg mdrkeymmp ol fop%fm~ hmrj~xdmlx+ mwml xfe}cf fm%pfm djy lex nm ol j
repoxoel xe mggm`xowmky i}hcm jl mdrkeymm og fm%pfm hemp lex prmlh d}`f xodm ho~m`xky
hmjkolc soxf xfjx mdrkeymm, Xfop dmxfeh mlxjokp focf mkmdmlxp eg p}nim`xowoxy, 072 hmc~mm
Gmmhnj`a op jl mvxmlpoel eg xfop dmxfeh jlh ol`e~re~jxmp }rsj~h+ heslsj~h jlh kjxm~jk
gmmhnj`a,
Jkk xfm ~mprelhmlxp fjwm jc~mmh xe xfm jnewm pxjxmdmlx,
7:
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm >? 87,6
Jc~mm 00 =0,>
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
62/105
G~ed xfm jnewm ox `jl nm olgm~~mh xfjx jkk xfm ~mprelhmlxp eg xfm e~cjlojxoel r~mgm~ 072
hmc~mm gmmhnj`a pypxmd jp j rm~ge~djl`m djljcmdmlx xeek ewm~ `elwmlxoeljk jrr~jopjk
pypxmd,
7>
8/2/2019 employees opinion on 360-degree feedback system
63/105
Hojc~jd Le9 :,:6,: &j/
D}kxorkm nj~ hojc~jd pfesolc xfm hopx~on}xoel el R~m ~mz}opoxmp eg 072 Hmc~mm
Gmmhnj`a Pypxmd
2
:2
>2
02
82
=2
72
32
R~erm~ @edd}lo`jxoel
E rml ' Rj~x o orjxe~yMlwo~eldmlx
072 hmc~mm jppmppd mlxge~d
R~mwjkml`m eg 072hmc~mm gmmhnj`a ewm
`e lwmlxoeljk jrr ~jop
pypxmd
rm~`mlxjcm
Px~elcky Jc~mm Jc~mm Px~elcky Hopjc~mmHopjc~m
=2- =2-8:,?
-
=6,:
-
87,
-
=0,>
-
87,
-
=0,>
-
70
8/2/2019 employees opinion on 360-degree feedback system
64/105
Pm`xoel W
Dm~oxp eg 072 Hmc~mm Gmmhnj`a Pypxmd
Xjnkm Le9 :,:?
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ Hmwmkerolc px~jxmcomp
xf~e}cf 072 hmc~mm gmmhnj`a kmjhp xe j``edrkopfdmlx eg e~cjlojxoeljk cejkp,
072 hmc~mm gmmhnj`a op kolamh soxf px~jxmcy, Mj`f eg xfmpm ge}lhjxoelp op xfm n}okholc
nke`ap eg jl e~cjlojxoelp px~jxmcy, Goljkky xfmpm hmxm~dolm sfjx `edrmxml`omp jlh
xm`flekecy op lmmhmh, Jkk xfmpm pmx ol rkj`m+ xfm e~cjlojxoel se~ap xesj~hp xfm cejk,
78
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm := >8,>
Jc~mm :? 02,7
Px~elcky hopjc~mm :7 >=,6
Hopjc~mm :> :?,8
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
65/105
Xf}p xfm xjnkm re~x~jyp xfjx kmpp xfjl xf~mm$ gogxf eg xfm ~mprelhmlxp jc~mm xe xfm gj`x xfjx
px~jxmcomp xf~e}cf 072 hmc~mm gmmhnj`a kmjh xe j``edrkopfdmlx eg e~cjlojxoeljk cejkp,
Xf}p depx eg xfm ~mprelhmlxp fjwm erolm xfjx hmwmkerolc px~jxmcomp xf~e}cf 072 hmc~mm
gmmhnj`a kmjhp xe j``edrkopfdmlx eg e~cjlojxoeljk cejkp,
7=
8/2/2019 employees opinion on 360-degree feedback system
66/105
Xjnkm Le9 :,>2
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ 072 hmc~mm gmmhnj`a
pypxmd gj`okoxjxmp kmjhm~pfor hmwmkerdmlx
Xfm ge`}p eg 072 hmc~mm gmmhnj`a op el kmjhm~pfor ~mkjxmh jprm`xp jlh xfm olhowoh}jkp
jxxox}hm xe kmj~l lms xfolcp om+ mlcjcolc erre~x}loxomp+ pmmaolc erre~x}loxomp+ `~mjxolc j
`elxmvx eg kmj~lolc + ermllmpp xe `~oxo`opd jlh peko`oxolc gmmhnj`a jlh }polc ox,
De~m xfjl xse xfo~h eg xfm ~mprelhmlxp &7?,8 rm~ `mlx/ xfola xfjx 072 hmc~mm gmmhnj`a
pypxmd mljnkmp kmjhm~pfor hmwmkerdmlx,
Xf}p+ g~ed xfm jnewm xjnkm ox `jl nm olxm~r~mxmh xfjx depx eg xfm ~mprelhmlxp fjwm }xokomh
xfm gmmhnj`a ge~ xfmo~ kmjhm~pfor hmwmkerdmlx, Fesmwm~+ cowml xfm gj`x xfjx jkdepx elm$
xfo~h eg xfm ~mprelhmlxp he lex gmmk pe+ lmmhp xe nm jhh~mppmh ny xfm F^ hmrj~xdmlx, Xfjx op
sfy kmjhm~pfor hmwmkerdmlx op amy xe mggm`xowm e~cjlojxoeljk g}l`xoelolc,
77
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm >0 03,:
Jc~mm >2 0>,0
Hopjc~mm :? 02,7
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
67/105
Xjnkm Le9 :,>:
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ 072 hmc~mm gmmhnj`a
pypxmd gj`okoxjxmp mdrkeymm mdresm~dmlx
072 hmc~mm gmmhnj`a pypxmd mljnkmp mdrkeymm mdresm~dmlx ny odr~ewolc rm~`mrxoel eg
xfm olhowoh}jk jne}x elmpmkg ny }lhm~pxjlholc fes exfm~p rm~`mowm fod%fm~, Ox jkpe fmkrp jl
olhowoh}jk djljcm elmp rm~ge~djl`m nmxxm~, Xf}p ox gj`okoxjxmp kmj~lolc r~e`mpp ge~ xfm
mdrkeymm,
J c~mjx djie~oxy eg xfm ~mprelhmlxp fjwm &63,: rm~ mlx/ fjwm hopjc~mmh xe xfm pxjxmdmlx
xfjx 072 hmc~mm gmmhnj`a gj`okoxjxmp mdrkeymm mdresm~dmlx Xfmo~ ~mprelpm `kmj~ky hmro`xp
xfjx xfm xeek fjp lex gj`okoxjxmh mdrkeymm mdresm~dmlx elky, Kmpp xfjl :2 ~mprelhmlxp
fjwm erolmh xfjx 072 hmc~mm gmmhnj`a pypxmd gj`okoxjxmp mdrkeymm mdresm~dmlx,
Fml`m g~ed xfm jnewm xjnkm ox `jl nm olgm~~mh xfjx mwml xfe}cf 072 hmc~mm gmmhnj`a pypxmd
fjh gj`okoxjxmh kmjhm~pfor hmwmkerdmlx ox fjp lex mljnkmh mdrkeymm mdresm~dmlx,
Xjnkm Le9 :,>>
73
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm 0 8,6
Jc~mm = 6,:
Px~elcky hopjc~mm >8 06,3
Hopjc~mm 02 86,8
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
68/105
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ 072 hmc~mm gmmhnj`a
fmkrp ol hmgololc Amy ^mp}kx J~mjp eg jl olhowoh}jk &A^J/
Amy ^mp}kx J~mjp j~m xjpap cowml jx xfm olhowoh}jk kmwmk xe nm `edrkmxmh soxfol xfm cowml
xodm g~jdm se~a njpmh el sfo`f fop%fm~ rm~ge~djl`m op dmjp}~mh, Fml`m+ fjwolc j smkk
hmgolmh A^J op j d}px ge~ xfm mdrkeymm xe rm~ge~d fop%fm~ nmpx,
76
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm:= >8,>
Jc~mm >0 03,:
Px~elcky hopjc~mm = 6,:
Hopjc~mm :? 02,7
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
69/105
Mdrkeymmp j~m cowml A^Jp xe rm~ge~d njpmh el xfm px~jxmcomp kjoh e}x ge~ xfm rj~xo`}kj~
ymj~, Lmj~ky xf~mm $gogxf eg xfm ~mprelhmlxp &7:,0 rm~ `mlx/ jc~mm xe xfm pxjxmdmlx xfjx 072
hmc~mm gmmhnj`a fmkrp xfmd ol hmgololc xfmo~ A^Jp sfokm xfm exfm~p &06,3 rm~ `mlx/
hopjc~mm xe xfm jnewm pxjxmdmlx,
Xf}p g~ed xfm jnewm xjnkm ox `jl nm olgm~~mh xfjx 072 hmc~mm gmmhnj`a pypxmd fjp jl odrj`x
el hmgololc xfm Amy ~mp}kx J~mjp ge~ xfm olhowoh}jk,
Xjnkm Le9 :,>0
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ 072 hmc~mm gmmhnj`a op
jl mggm`xowm xeek ge~ dmjp}~olc rm~ge~djl`m eg jl olhowoh}jk
Ol xfm nmpx r~j`xo`mp ge~ odrkmdmlxjxoel eg 072 hmc~mm gmmhnj`a+ ox op p}ccmpxmh xe `kmj~ky
mpxjnkopf jlh `edd}lo`jxm xfm olhowoh}jk nmfjwoe~p xfjx sokk h~owm xfm e}x`edmp jlh ~mp}kxp
eg xfm dmx~o`p xfjx fjwm nmml mpxjnkopfmh, Xfop fmkrp xe hmwmker pxjlhj~homh jrr~ej`fmp
ge~ jppmppolc rm~ge~djl`m el mj`f enim`xowm jx mj`f rm~ge~djl`m kmwmk,
7?
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm >8 06,3
Jc~mm >0 03,:
Hopjc~mm := >8,>
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
70/105
J koxxkm de~m xfjl xf~mm$ ge}~xf eg xfm ~mprelhmlxp &3=,6 rm~ `mlx/ jc~mm xe xfm gj`x xfjx 072
hmc~mm gmmhnj`a g~jdm se~a fmkrp ol pmxxolc }r jl mggm`xowm xeek ge~ dmjp}~olc
rm~ge~djl`m,
Xf}p g~ed xfm jnewm xjnkm ox `jl nm olgm~~mh xfjx xfm `edrjly fjh nmml p}``mppg}k ol
odrkmdmlxolc xfm ~ocfx pypxmd xe jppmpp xfm rm~ge~djl`m eg xfm mdrkeymmp,
Xjnkm Le9 :,>8
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ 072 hmc~mm gmmhnj`a
pypxmd op }pmh ge~ xfm hmwmkerdmlx eg `e~m `edrmxml`omp eg jl olhowoh}jk
072 hmc~mm gmmhnj`a mljnkmp xfm e~cjlojxoel xe hmwmker `edrmxml`y dehmkp hmxjokolc xfm
~mz}o~mdmlx eg wj~oe}p xyrmp eg `edrmxml`omp+ aleskmhcm+ paokkp jlh jxxox}hmp ~mz}o~mh ge~
p}` mppg}k jlh p}rm~oe~ rm~ge~djl`m, 072 hmc~mm gmmhnj`a pypxmd sokk ge`}p el xfm
mdrkeymmp `edrmxml`omp jlh sokk mljnkm xfmd xe mlfjl`m xfmpm,
32
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm >: 00,?
Jc~mm >= 82,0
Px~elcky hopjc~mm : :,7
Hopjc~mm := >8,>
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
71/105
Lmj~ky xf~mm $ ge}~xf eg xfm ~mprelhmlxp &38,> rm~ `mlx/ fjwm jc~mmh xfjx 072 hmc~mm
gmmhnj`a op }pmh xe hmwmker xfm `e~m `edrmxml`omp eg xfm olhowoh}jk, Fesmwm~+ j pomjnkm
r~ere~xoel eg xfmd he lex erolm pe,
Xf}p g~ed xfm xjnkm ox `jl nm olgm~~mh xfjx xfm e~cjlojxoel op }polc 072 hmc~mm gmmhnj`a jp
j dmjlp xe dmmx xfm `fjkkmlcmp jlh ol`~mjpolc `edrmxoxoel ny hmwmkerolc xfm `e~m
`edrmxml`omp eg xfm olhowoh}jk,
Pm`xoel $ WO
Hmdm~oxp eg 072 Hmc~mm Gmmhnj`a Pypxmd
Xjnkm Le9:,>=
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ 072 hmc~mm gmmhnj`a
e}x`edm op lex ho~m`xky kolamh soxf `edrmlpjxoel
Xfm xjnkm nmkes okk}px~jxmp jne}x xfm ~mprelhmlxp womsp el xfm pxjxmdmlx 072 hmc~mm
gmmhnj`a e}x`edm op lex ho~m`xky kolamh soxf `edrmlpjxoel,
3:
8/2/2019 employees opinion on 360-degree feedback system
72/105
J wm~y c~mjx djie~oxy eg xfm ~mprelhmlxp &?0,7 rm~ `mlx/ erolm xfjx xfm gmmhnj`a e~ xfm
e}x`edm op ho~m`xky kolamh xe xfm `edrmlpjxoel eg xfm mdrkeymmp,
Xf}p g~ed xfm xjnkm ox `jl nm olxm~r~mxmh xfjx xfm e}x`edm % gmmhnj`a eg xfm rm~ge~djl`m
djljcmdmlx pypxmd gekkesmh ny xfm e~cjlojxoel op ho~m`xky kolamh soxf xfm `edrmlpjxoel
eg xfm olhowoh}jk,
Xjnkm Le9 :,>7
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ ^mkojnokoxy eg xfm
gmmhnj`a op Z}mpxoeljnkm
Xfm xjnkm nmkes okk}px~jxmp xfm ~mprelhmlxp womsp el xfm ~mkojnokoxy eg xfm gmmhnj`a,
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
3>
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm > 0,>
Jc~mm > 0,>
Px~elcky hopjc~mm >0 03,:
Hopjc~mm 0= =7,=
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
73/105
Px~elcky jc~mm >: 00,?
Jc~mm >: 00,?
Px~elcky hopjc~mm 6 :>,?
Hopjc~mm :> :?,8
Xexjk 7> :22,2
Elm eg xfm `eddel `el`m~lp eg e~cjlojxoelp ~mcj~holc 072 hmc~mm gmmhnj`a op xfm
~mkojnokoxy eg xfm gmmhnj`a, De~m xfjl xse xfo~h eg xfm rer}kjxoel fjwm mvr~mppmh xfmo~
`el`m~l pjyolc xfjx xfm ~mkojnokoxy eg xfm gmmhnj`a op z}mpxoeljnkm,
Fml`m g~ed xfm xjnkm ox `jl nm olgm~~mh xfjx xfm~m op kmpp x~}px jdelc xfm mdrkeymmp ol xfm
e~cjlojxoel jne}x xfm ~mkojnokoxy eg xfm gmmhnj`a, Xfop opp}m sokk fjwm xe nm jhh~mppmh ny
xfm F^ hmrj~xdmlx xe jpp}~m xfjx xfm xeek `elpxox}xmp xe nm ~mkmwjlx xe xfm ~mprelhmlxp,
Xjnkm Le9 :,>3
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx+ ^mprelpmp g~ed 072
hmc~mm gmmhnj`a xmlh xe nm nojpmh
Xfm xjnkm nmkes okk}px~jxmp xfm ~mprelhmlxp womsp el 072 hmc~mm gmmhnj`a pypxmd nmolc
nojpmh,
30
8/2/2019 employees opinion on 360-degree feedback system
74/105
J koxxkm de~m xfjl xse xfo~h eg xfm ~mprelhmlxp &7?,0 rm~ `mlx/ fjwm erolmh xfjx xfm
e}x`edm% gmmhnj`a ~m`mowmh xf~e}cf 072 hmc~mm gmmhnj`a pypxmd j~m lex nojpmh, N}x jx xfm
pjdm xodm j pomjnkm r~ere~xoel eg xfm ~mprelhmlxp &02,3 rm~ `mlx/ fjwm lex jc~mmh xe xfm
pxjxmdmlx,
Fml`m g~ed xfm jnewm xjnkm ox `jl nm olgm~~mh xfjx elky xse xfo~h eg xfm ~mprelhmlxp fjwm
j repoxowm g~jdm eg dolh xesj~hp xfm xeek jp ~mcj~hp oxp enim`xowoxy,
Xjnkm Le 9 :,>6
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ womsp el xfm pxjxmdmlx + Gmmhnj`a op pmml jp jl
erre~x}loxy ge~ ~oxo`opd
Xfm xjnkm nmkes okk}px~jxmp xfm ~mprelhmlxp womsp el 072 hmc~mm gmmhnj`a pypxmd nmolc
pmml jp jl erre~x}loxy ge~ `~oxo`opd,
38
^mprelpm G~mz}ml`y
&l/
Rm~ `mlx
&-/
Px~elcky jc~mm 3 ::,0
Jc~mm :> :?,8
Px~elcky hopjc~mm :6 >?,2
Hopjc~mm >= 82,0
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
75/105
C~mjx djie~oxy eg xfm ~mprelhmlxp &62,8 rm~ `mlx/ fjwm hopjc~mmh xe xfm jnewm dmlxoelmh
pxjxmdmlx, Elky 7 ~mprelhmlxp fjwm erolmh xfjx 072 hmc~mm gmmhnj`a op pmml jp jl
erre~x}loxy ge~ `~oxo`opd,
Fml`m g~ed xfm jnewm xjnkm ox `jl nm olxm~r~mxmh xfjx xfm ~mprelhmlxp eg xfm e~cjlojxoel
he lex pmm xfm gmmhnj`a jp jl erre~x}loxy ge~ `~oxo`opd,
Hojc~jd Le9 :,>6,: &j/
Rm~`mlxjcm nj~ hojc~jd pfesolc xfm hopx~on}xoel el Hmdm~oxp eg 072 Hmc~mm
Gmmhnj`a Pypxmd
3=
^mprelpm G~mz}ml`y
&l/
Rm~ mlx
&-/
Px~elcky jc~mm 0 8,6
Jc~mm 0 8,6
Px~elcky hopjc~mm >: 00,?
Hopjc~mm 0= =7,=
Xexjk 7> :22,2
8/2/2019 employees opinion on 360-degree feedback system
76/105
2-
:2-
>2-
02-
82-
=2-
72-32-
62-
?2-
:22-
Lex ho~m`xky
kolamh soxf`edrmlpjxoel
^mkojnokoxy
Z}mpxoeljnkm
Nojpmh ~mprelpmp erre}~x}loxy ge~
`~oxo`opd
Rm~`mlxjcm
Px~elcky jc~mm Jc~mm Px~elcky hopjc~mm Hopjc~mm
=7,=-
:?,8-82,0- =7,=-
03,:-
:>,?
>?-
00,?-
00,?
-
:?,8-00,?
-
::,0-
37
8/2/2019 employees opinion on 360-degree feedback system
77/105
Pm`xoel WOO
@~epp xjnp
Xjnkm Le9 :,>?
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ jcm jlh xfmo~ eroloel el xfm dmjp}~jnokoxy eg
rm~ge~djl`m j~mjp
) Goc}~m ol rj~mlxfmpmp ~mr~mpmlxp rm~`mlxjcmp,
@fo Pz}j~m Wjk}m 4 2,>7 Lex Poclogo`jlx jx 2,2= kmwmk
Hmc~mm eg G~mmhed 4:
33
Jcm eg xfm
^mprelhmlxp
& ol ymj~p/
Rm~ge~djl`m j~mjp dmjp}~mh }lhm~ 072
hmc~mm gmmhnj`a pypxmd j~m `kmj~ky
dmjp}~jnkm Xexjk
Jc~mm Hopjc~mm
>2$ >= :8
&=0,6 - /
:>
&87,> -/
>7
&:22 - /
>7 ' jnewm :6
&=2 - /
:6
&=2 -/
07
&:22 - /
Xexjk 0>
&=:,0 -/
02
&86,8 -/
7>
&:22-/
8/2/2019 employees opinion on 360-degree feedback system
78/105
Xfm jnewm xjnkm fjp nmml h~jsl xe }lhm~pxjlh xfm ~mkjxoelpfor nmxsmml xfm xse wj~ojnkmp
o,m, xfm jcm eg xfm ~mprelhmlxp jlh xfm ~mprelhmlxp eroloel el xfm dmjp}~jnokoxy eg xfm
rm~ge~djl`m j~mjp, Ge~ xfm r}~repm eg mjpy jljkypop+ xfm jcm `jxmce~omp fjwm nmml ~m
e~cjlomh jp >2 $>= ymj~p el xfm elm fjlh jlh >7 ymj~p jlh jnewm el xfm exfm~,
G~ed xfm jnewm xjnkm sm }lhm~pxjlh xfjx de~m ~mprelhmlxp ol xfm jcm c~e}r eg >2$>= ymj~p
&=0,6 rm~ `mlx/ fjwm jggo~dmh xfm dmjp}~jnokoxy eg xfm rm~ge~djl`m j~mjp `edrj~mh xe xfmo~
`e}lxm~rj~xp ol xfm >7 jlh jnewm jcm c~e}r &=2 rm~ `mlx/,El xfm sfekm sm golh jl mz}oxjnkm
hopx~on}xoel eg ~mprelpmp jp ~mcj~hp dmjp}~jnokoxy eg rm~ge~djl`m j~mj j`~epp hoggm~mlx jcm
c~e}rp eg ~mprelhmlxp,
Jx xfm pjdm xodm+ xe }lhm~pxjlh xfm pxjxopxo`jk poclogo`jl`m eg xfm pjoh hopx~on}xoel `fo
pz}j~m xmpx fjp nmml jrrkomh, J``e~holcky xfm l}kk fyrexfmpop op Xfm~m op le ~mkjxoelpfor
nmxsmml jcm eg ~mprelhmlxp jlh xfmo~ eroloel el xfm dmjp}~jnokoxy eg rm~ge~djl`m,
Xfm ~mp}kxp eg xfm `fo pz}j~m xmpx olho`jxm xfjx xfm pjoh hopx~on}xoel op pxjxopxo`jkky lex
poclogo`jlx, Xfop op nm`j}pm xfm `jk`}kjxmh wjk}m op 2,>8 ge~ elm hmc~mm eg g~mmhed jx 2,2=
kmwmk eg poclogo`jl`m jp jcjolpx xfm xjnkm wjk}m eg 0,68:, Fml`m sm j``mrx xfm l}kk
fyrexfmpop,
Xf}p+ de~m ~mprelhmlxp ol xfm kmppm~ jcm c~e}r jc~mm xe dmjp}~jnokoxy eg rm~ge~djl`m
j~mjp, Fesmwm~ xfop op lex pxjxopxo`jkky poclogo`jlx,
36
8/2/2019 employees opinion on 360-degree feedback system
79/105
Xjnkm Le9 :,02
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ pmv jlh xfmo~ eroloel el `elx~on}xoel eg 072
hmc~mm gmmhnj`a pypxmd xe kmjhm~pfor hmwmkerdmlx,
3?
Pmv eg xfm
^mprelhmlxp
072 Hmc~mm gmmhnj`a pypxmd gj`okoxjxmp
kmjhm~pfor hmwmkerdmlx
Xexjk_mp Le
Djkm 07
&73,? - /
:3
&0>,: - /
=0
& :22 - /
Gmdjkm
3
&33,6 - /
>
&>>,> - /
?
& :22 - /
Xexjk 80&7?,0= -/
:?&02,7= -/
7>&:22 -/
8/2/2019 employees opinion on 360-degree feedback system
80/105
) Goc}~m ol rj~mlxfmpmp ~mr~mpmlxp rm~`mlxjcmp,
@fo Pz}j~m Wjk}m 4 ,20= Lex Poclogo`jlx jx 2,2= kmwmk
&Soxf _jxmp `e~~m`xoel/
Hmc~mm eg G~mmhed 4 :
Xfm jnewm xjnkm fjp nmml h~jsl xe }lhm~pxjlh xfm ~mkjxoelpfor nmxsmml xfm xse wj~ojnkmp
o,m, pmv eg xfm ~mprelhmlxp jlh xfmo~ eroloel el `elx~on}xoel eg 072 hmc~mm gmmhnj`a pypxmd
xe kmjhm~pfor hmwmkerdmlx
Ge~ xfm r}~repm eg mjpy jljkypop+ xfm ~mprelpm `jxmce~omp ge~ ~mprelhmlxp eroloel el
gmmhnj`a fjwm nmml ~m$ e~cjlomh jp ymp el elm fjlh jlh Le el xfm exfm~,
G~ed xfm jnewm xjnkm sm }lhm~pxjlh xfjx kj~cm~ r~ere~xoelp eg xfm ~mprelhmlxp &33,6 rm~
`mlx/ ol xfm gmdjkm `jxmce~y fjwm erolmh xfjx 072 hmc~mm gmmhnj`a pypxmd gj okoxjxmp
hmwmkerdmlx `edrj~mh xe xfm djkm ~mprelhmlxp &73,? rm~ `mlx/, Jx xfm pjdm xodm xe
}lhm~pxjlh xfm pxjxopxo`jk poclogo`jl`m eg xfm pjoh hopx~on}xoel `fo$ pz}j~m fjp nmml jrrkomh,
J``e~holcky xfm l}kk fyrexfmpop op Xfm~m op le ~mkjxoelpfor nmxsmml pmv eg ~mprelhmlxp
jlh xfmo~ eroloel el `elx~on}xoel eg 072 hmc~mm gmmhnj`a pypxmd xe kmjhm~pfor
hmwmkerdmlx,
Xfm ~mp}kxp eg xfm `fo pz}j~m xmpx jkelc soxf _jxmp `e~~m`xoel olho`jxm xfjx xfm pjoh
hopx~on}xoel op pxjxopxo`jkky lex poclogo`jlx, Xfop op nm`j}pm xfm `jk`}kjxmh wjk}m op ,20= ge~
62
8/2/2019 employees opinion on 360-degree feedback system
81/105
elm hmc~mm eg g~mmhed jx 2,2= kmwmk eg poclogo`jl`m jp jcjolpx xfm xjnkm wjk}m eg 0,68:,
Fml`m sm j``mrx xfm l}kk fyrexfmpmp,
Xf}p sm }lhm~pxjlh xfjx de~m ~mprelhmlxp erolm xfjx 072 hmc~mm gmmhnj`a gj okoxjxmp
kmjhm~pfor hmwmkerdmlx, Fesmwm~ xfm~m op le ~mkjxoelpfor nmxsmml pmv eg xfm ~mprelhmlxp
jlh xfmo~ eroloel el xfm `elx~on}xoel eg 072 hmc~mm gmmhnj`a xe kmjhm~pfor hmwmkerdmlx,
Xjnkm Le9 :,0:
Hopx~on}xoel eg ~mprelhmlxp ny xfmo~ pmv