Post on 11-Aug-2020
NORTH AMERICA // +1 (401) 491-9595EUROPE // +353 (0) 61 708533
AUSTRALIA // +61 2 8003 7584
EDI FOR NETSUITE“YOUR GLOBAL
EDI NETWORK”B2BGATEWAY
APRIL 26, 2016
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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TODAY’S AGENDA & PRESENTERS
1. What Is EDI?2. Where Does EDI Fit Into The Marketplace3. Third Party Logistics (3PL) EDI4. Online Retailers and CommerceHub EDI5. eCommerce Platform EDI6. Popular Market Verticals7. UCC/GS1-128 Labels8. Global EDI Standards9. Built Into The NetSuite Dashboard10. Transaction and Exception Reports11. Customer Service12. How Much Does It Cost?13. Top 5 Advantages of EDI14. B2BGateway Contact Information
Dante Dell’AgneseAU Sales Director
B2BGATEWAY
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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ABOUT B2BGATEWAY
B2BGateway has been doing EDI since 1999, offering EDI and supply chain integrationsolutions to thousands of clients and trading partners across the globe since 1999.
1999
$30-biliion
25,000+ trading
relations
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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TRADING PARTNERS
B2BGateway.Net currently supports over 25,000 EDI relationships and presently works withhundreds of trading partners. See our full list of Trading Partners across all verticals atwww.b2bgateway.net/tradingpartners.asp - New trading partner relationships are added daily.
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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WHAT IS EDI? IT SOUNDS SIMPLE…
EDI (Electronic Data Interchange) is defined as the structured transmission of data betweenorganizations by electronic means. It is used to transfer electronic business documents suchas Purchase Orders, Invoices, Advance Shipping Notices (ASNs), and many more from onecomputer system to another, i.e. from one trading partner to another trading partner.
RETAILER
RETAILER
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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LET’S START AT THE BASICS
EDI is not an out of the box solution.
Whether your organization is implementing EDI on your own terms to introduce best business practice or you are implementing EDI to meet a Trading Partners requirement's, the following must be considered:
• EDI Standards (X12, EDIFACT, XML….)• EDI Communication Protocols (VAN, AS2, FTP…)• Integration with NetSuite Protocols
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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AS2
VAN
FTP
FTPS
AS2 Server AS2 Software X-12 Ver. 5010Encryption Software
Annual LicensingSoftware Certification
VanSoftware
Mailbox Setup Mailbox Fees X-12 Ver.4040
Mapping Tools
Modem Phone
FTPServer
FTPSoftware
SoftwareCredential
X-12 Ver.4010
Mapping Tools
ConsultantFees
FTPSSoftware
EncryptionSoftware
SoftwareCertificate
X-12 Ver.3040
Mapping Tools
ConsultantFees
Consultant
Fees
Consultant
Fees
BUT IT CAN BE VERY COMPLEX…
Each trading partner specifies their required communication method and which documentsthey require to complete EDI transactions. This can make the EDI process very complex asillustrated below.
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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AS2 Server AS2 Software X-12 Ver. 5010Encryption Software
Annual LicensingSoftware Certification
VanSoftware
Mailbox Setup Mailbox Fees X-12 Ver.4040
Mapping Tools
Modem PhoneFTP
ServerFTPSoftware
SoftwareCredential
X-12 Ver.4010
Mapping Tools
ConsultantFees
FTPSSoftware
EncryptionSoftware
SoftwareCertificate
X-12 Ver.3040
Mapping Tools
ConsultantFees
ConsultantFees
ConsultantFees
AS2
VAN
FTP
FTPS
B2BGATEWAY MAKES IT EASY…
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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WHERE DOES EDI FIT INTO THE MARKETPLACE?
EDIFACTFormat
(BOX STORE RETAILER)
(SHOPPING CART)
(ONLINE RETAILER)
(FACTORY)
ORDERS
INVOIC
SLSRPT
OR
DC
HG
ORDERS
INVOIC
INVRPT
INVRPT
SLSRPT
ORDRSP
(THIRD PARTY LOGISTICS)
INVOIC – Invoice
DESADV – Advanced Ship Notice
INVRPT – Inventory Inquiry
ORDERS – Outgoing PO / Incoming SO
SLSRPT – Product Activity Data
ORDRSP – P.O. Acknowledgement
ORDCHG – Purchase Order Change
INSDES – Warehouse Ship Order
DESADV – Warehouse Ship Advice
NETSUITE USER
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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(THIRD PARTY LOGISTICS)
DES
AD
VD
ESA
DV
INSD
ESIN
SDES
THIRD PARTY LOGISTICS – 3PL EDI
The term “3PL” indicates that your client uses a 3rd party forwarehousing and shipping needs. The following EDI documents arecommon:
• INSDES – Warehouse Shipping Order• DESADV – Warehouse Shipping Advice• DESADV – Advance Ship Notice (ASN)• UCC / GS1-128 Barcode Labels
In this simplified scenario, there are only two steps:1. An INSDES (Warehouse Ship Order) is sent from the client to their
trading partner and 3PL.
2. The 3PL returns an DESADV (Warehouse Ship Advice) to let theclient know the goods have been shipped. This lets the clientfulfill the sales order in their NetSuite.
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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GS1-128 LABELS
GS1-128 labels are an outer label affixed to each carton and/orpallet and provide information about a particular shipment.This label will alert the trading partner about shipmentinformation such as who the vendor / supplier is, cartoncontent, store ship to location, etc., and is a mix of bothhuman readable as well as scan able information.
The GS1-128 label on every carton is scanned at its destinationlocation (e.g. trading partner central warehouse) andinformation usually is tied to an Advance Ship Notice (ASN)that has already been transmitted via EDI to the tradingpartner from the supplier.
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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ONLINE RETAILERS
The following EDI transaction sets are popular with onlineretailers such as Amazon, Deals.com.au, Kogan and others:
• ORDERS – Purchase Order• INVOIC – Invoice• INVRPT – Inventory Inquiry Advice• Drop Shipping to Warehouses
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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(ECOMMERCE PLATFORM)
OR
DER
SO
RD
ERS
INV
RPT
INV
RPT
ECOMMERCE PLATFORMS
The following items are often required when trading with populareCommerce sites:
• ORDERS – Purchase Order• INVRPT – Inventory Advice / Inquiry
Many NetSuite clients use B2BGateway to connect with theireCommerce platforms to pull orders (ORDERS) and send Inventoryupdates (INVRPT)
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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WHAT IS THE OMNI-CHANNEL?
Retailers are meeting the new customerdemands by deploying specialized supplychain strategies and software solutions.
Today’s suppliers must be able to supportthe Omni-Channel retailers new demandsor face the possibility of extinction over thecoming years.
The ‘Omni-Channel’ is the evolution of‘multi-channel retailing’, but isconcentrated more on a seamlessapproach to the consumer experiencethrough all available shopping channels;for example:
• Mobile internet devices• Computers• Bricks-and-mortar• Television• Radio• Direct mail• Sales catalogs, etc.
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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The major challenge for today’s suppliers, in order to meet the retailers' new Omni-Channelneeds, is to get their goods and services to the correct channel as quickly and as accurately aspossible and, needless to say, in the most cost effective manner.
WHAT IS THE OMNI-CHANNEL?
ORDERSINVRPT
ORDERS
ORDERSP
INVOIC
INVRPT
WAREHOUSE / 3PL
BOX STORE
DROP SHIP SUPPLIER
INSDES
DESADV
ORDERSDROP SHIP PURCHASE ORDER
ORDERS
INVOIC
DESADV
ORDERS AND SHIPMENTS REACHING
YOUR CUSTOMERS!
ECO
MM
ERC
E SI
TES
ON
LIN
E M
AR
KETP
LAC
ES
CLIENT ERP / WMS / OMS USING B2BGATEWAY EDI SERVICES
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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HOW DOES EDI HELP THE OMNI-CHANNEL?
Fully integrated EDI solutions deliver fullend to end seamless connectivitybetween the supplier and all parties inthe supply chain…• From box store retailers (Wal-Mart,
Coles, Woolworths, etc.) • To online retailers (Amazon,
Kogan.com.au, etc.)• To manufacturers, third party
logistics providers (3PL) • and even online shopping carts
(which may be powered by online platform providers such as 3dcart, Volusion, Magento, Shopify, etc.).
Using EDI allows all business documentation needed such as • Purchase Orders (ORDERS)• Invoices (INVOIC)• Inventory Updates (INVRPT)• Warehouse Shipping Orders (INSDES)• Advanced Shipping Notices (DESADV) • and so forth to be exchanged
seamlessly and without error.
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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HOW DOES EDI HELP THE OMNI-CHANNEL?
As EDI introduces full automation there is:• No need for the supply chain partners to re-key data
The supplier benefits greatly from • increased speed• increased accuracy• greater visibility• reduced labor costs
While the omni-channel retailer is assured that they• will get the right product • to the right customer • in the right time frame • and within agreed costs
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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WHERE DOES EDI FIT INTO THE MARKETPLACE
If you trade in any of the following Market Verticals – You WILL Need EDI:
SUPPLY BOX STORE RETAILERS
ORDER FROM A MANUFACTURER
SUPPLY GOVERNMENT / FINANCE SECTOR
SELL THROUGH ONLINE MARKETPLACE
SELL DIRECT ONLINE
USE THIRD PARTY LOGISTICS (3PL)
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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POPULAR GLOBAL EDI STANDARDS
ANSI X12• Developed by American
National Standards Institute (ANSI) in 1979
• Most popular EDI transaction set in North America
• Transaction sets given numeric values, e.g. PO = 850, Invoice = 810 etc.
• Multiple standards within X12, 4010, 4030, 5010 etc.
EDIFACT• Developed by the United
Nations (UN) in 1986
• Most popular EDI transaction set outside of N. America. Mostly used in Australia and Europe.
• Transaction sets given names.PO = ORDERS, Invoice = INVOIC, etc.
• Multiple standards within EDIFACT. Most popular current standard is D96A
Tradacoms• Developed by the United
Kingdom Retail Sector in 1982
• Had been most popular EDI Transaction Set in UK but is now being over taken by EDIFACT
• Still used today by UK retailers but is slowly being phased out and replaced by EDIFACT subset Eancom
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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PEPPOL• Established by EU in 2012
after testing Pilot Projects since 2008
• Standard used to send e-Invoices to EU government and public sector bodies
• Network of Approved PEPPOL providers has been established
• B2BGateway helped Irish Gov’t to run PEPPOL project and meet requirements
OIOUBL• Developed in 2010 and
predominantly used in Danish and Scandinavian markets
• Subset of UBL 2.0 (Universal Business Language)
• Still in its infancy
Odette• Developed by European
Automotive Manufacturers in 1984
• Widely used throughout the Automotive sector
• Established Communication Protocol OFTP
• Transaction sets are based on EDIFACT messaging
POPULAR GLOBAL EDI STANDARDS
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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POPULAR GLOBAL EDI STANDARDS
ANSI X12 – 850 (PURCHASE ORDER)
ISA*00* *00* *08*925485US00 *08*472103RI *141106*1211*:*00501*850011160*0*P*>GS*PO*925485US00*472103RI*20141106*1211*850011160*X*005010ST*850*0001BEG*00*SA*0453517993**20141106CUR*BY*USDREF*DP*00003REF*MR*0003REF*PD*JANFEAWK51REF*IA*472103030FOB*CC*OR*CHICAGO IL ILITD*05*15*****65DTM*038*20150123DTM*037*20150121DTM*063*20150128PID*S*08*VI*FLTD5*O****RETAIL LINK/ BBN9*L1*SPECIAL INSTRUCTIONSMTX**NO PRETICKETMTX**==============================IF MULTIPLE DESTINATIONS HAVEMTX**THE SAME SHIP DATE, PLEASE SHIP TO FURTHEST DESTINATIONMTX**FIRST AND CLOSEST DESTINATIONSLAST.MTX**CALL FOR DELIVERY APPOINTMENT 48 HOURS IN ADVANCE.MTX**==============================SUPPLIER WILL SHIP ALLMTX**MERCHANDISE IN ACCORDANCE WITHTHE CURRENT SHIPPING AND
EDIFACT – ORDERS (PURCHASE ORDER)
UNB+UNOA:3+5000119000006:14+5088942150030:14+110513:0510+360949++ORDERSUNH+1+ORDERS:D:96A:UN:EAN008BGM+220+LM73553272001 T+9DTM+137:20110513:102DTM+64:20110515:102NAD+DP+5000119007353::9++BALLYMUN PBLLOC+7+5000119007353::9NAD+SE+5088942150030::9++OLD IRISH CREAMERY CHEDDARNAD+BY+5000119000006::9++TESCO STORES LTDLIN+1++05391517715644:ENPIA+1+9629668:IN:92IMD+F++TU:::OAK SMOKED CHED 200GQTY+21:82.000QTY+59:12.000LIN+2++05391517715651:ENPIA+1+9629743:IN:92IMD+F++TU:::CHEDDAR WITH CHILLI 200GQTY+21:81.000QTY+59:12.000LIN+3++05391517715736:ENPIA+1+9629766:IN:92IMD+F++TU:::CHEDDAR WITH CRANBERRIESQTY+21:81.000QTY+59:12.000
TRADACOMS – ORDHDR (PURCHASE ORDER)
STX=ANAA:1+5000167000003:UK LTD+5088942150038:SUPPLIER PLC+120208:170512+ZZ0014 +ORDHDR+BMHD=1+ORDHDR:9TYP=0430+NEW-ORDERSSDT=5088942150038:987654+SUPPLIER PLC+THE FACTORY:ANYSTREET:ANYTOWN:ANYSHIRE:AN1 9ZZCDT=5000167000003+BOOTS UK LTD+BEAUTY & P.CARE:1 THANE RD:NOTTINGHAM NG90 1BSFIL=5+1+940601MTR=6MHD=2+ORDERS:9CLO=5000167100301:D82ORD=Q8521073::940601++NOLD=1+5012345000015+5012345100012+:1364537+12+100+54000+++TOOTHBRUSH FIRMOLD=2+5012345000022+5012345100029+:1364541+12+100+54000+++TOOTHBRUSH MEDOTR=2MTR=7MHD=3+ORDERS:9CLO=5000167100301:D82ORD=Q8521086::940601++NOLD=1+5012345000046+5012345100043+:1364595+12+50+54000+++TOOTHBRUSH SOFTOTR=1MTR=6MHD=4+ORDTLR:9OFT=2MTR=3MHD=5+ORDHDR:9
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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HOW CAN B2BGATEWAY HELP YOUR EDI REQUIREMENTS?
‘Integration between our distributors and ouraccounting and warehousing functions use to be a bigpaperwork nightmare that took many staff hours toreconcile. Now, with B2BGateway, it's there, at ourfingertips, fully accountable and in the cloud. Employeesin Sydney, San Francisco, London and Toronto are nowall on the same page, and our staff requirements havebeen reduced by nearly 20%. How good is that?’
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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MANAGE YOUR EDI ACCOUNT WITH B2BGATEWAY CLIENT PORTAL
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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CLIENT PORTAL FEATURES
In the Client Portal clients can view and manage their EDI relationships. Features include:
Business Intelligence such as Most Active Trading Partners, Documents Processed Per Day,Trading Partner Relationships Progress.
View and update company information. Contact support. View Trading Partners Status and add new Trading Partners. Reprocess EDI documents. Login to Cross Reference and WSS. View reports such as Transaction, Exception and/or Custom Reports.
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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B2B DIFFERENCE BUILT INTO NETSUITE DASHBOARD
When designing our NetSuiteintegration tool, we decided theuser should never have to leavetheir NetSuite system so we builtB2BGateway in!
Using web-services integrationthe NetSuite user never has toleave their NetSuite to accesstheir B2BGateway Client Portal.
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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B2B DIFFERENCE BUILT INTO NETSUITE DASHBOARD
B2BGateway does not require theNetSuite user to purchase anadditional seat but rather we canuse the admin rights of anexisting user.
Inbound documents reach theNetSuite user account in realtime.
Outbound documents will bepulled on a scheduled basis basedon set criteria of a saved search.
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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CLIENT PORTAL REPORTING - TRANSACTION REPORTS
Each B2BGateway client gets access to their unique B2BGateway Client Portal. Under thereports tab in the Client Portal the client can view all transactions over a given time period.B2BGateway can also email the client a daily transaction report if required.
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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CLIENT PORTAL REPORTING – FUNCTIONAL ACKNOWLEDGEMENT
A 997 is also known as aFunctionalAcknowledgement (FA).It lets the client know ifthe trading partner hasreceived and acceptedthe file. Receipt of a 997does not necessarilymean that the filecontains no errors.
Open Exception
Closed Exception
997 Accepted: Trading Partner has received & accepted your file.
997 Rejected: Trading Partner has rejected your file.
Open Exception: There are issues with the file you tried to send. Check the “Exception Report” for details. Fix and resend the file.
Closed Exception: The file was fixed and resent or someone closed the exception manually.
Blank Field: A 997 has not yet been received from the Trading Partner or this is an “inbound” file.
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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CLIENT PORTAL REPORTING - EXCEPTION REPORTS
If a client sees an Open Exception in the Transaction Report, they should open up theException Reports Section on their Client Portal. Here they will see files that have beenrejected by the trading partner and a reason as to why the were rejected. The client can thenfix these errors and re-send or contact B2BGateway support for help.
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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CLIENT PORTAL REPORTS
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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RAPID RESPONSE TEAM
HOW THE SYSTEM WORKS1. Client enters support request with as much detail as possible.2. Maintenance request with task ID is created and sent to Rapid
Response Team.3. RRT will assess task and assign to correct programming team.4. Client can view progress of task in Client Portal using the
correct task ID .5. When task is complete client must sign off and close. 6. If client doesn’t respond after 14 days the task will
automatically be closed down by the RRT team.
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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DESADV
INSDES
DESADV
ORDERS
INVOIC – INVOICE
ORDERS – OUTGOING PO / INCOMING SO
DESADV – ADVANCE SHIP NOTICE
INSDES – WAREHOUSE SHIP ORDER
DESADV – WAREHOUSE SHIPPING ADVICE
ORDERSTRADING PARTNER
DESADV
3PL
NETSUITE USER
INVOICINVOIC
NETSUITE AUTOMATIC ITEM FULFILLMENT
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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NETSUITE AUTOMATIC ITEM FULFILLMENT
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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CUSTOMER SERVICEB2BGateway has been providing excellentcustomer service to all of our clients since 1999and we will continue to do so in the future.B2BGateway has developed two new teams tohelp clients with setting up and maintaining theirtrading partner relationships.
(1) Setup Team: A dedicated Project Managerand setup team is assigned to each newNetSuite client for the implementationphase of the project.
(2) Rapid Response Team (RRT): The RRT isthere to assist any client with any issues theymay come across once in production. Eachclient has direct access to the RRT team withemergency 24/7 support if needed.
Available Support
• Setup phase dedicated project manager
• Rapid Response Team available for when issues need immediate attention.
• Support is available 24/7 all year long and in your time zone.
• These support features are included in the monthly fee at no extra cost.
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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Greater Accuracy by removing
need to re-key data
Greater Speed through electronic
communication
Integration with supply chain tools
such as ERP, WMS, 3PL
Faster Payment from your Trading
Partners
Environmentally Friendly - reduce reliance on paper
1. Greater Accuracy – Removing the need to re-key data greatly reduces the potential forhuman error.
2. Integration – EDI allows true integration withall relevant parties/systems in your supplychain: 3PL, WMS, ERP…..
3. Greater Speed – Electronic almost real timecommunications.
4. Faster Payments – EDI speeds up your ‘Orderto Payment’ cash cycle with you TradingPartners.
5. Environmentally Friendly – EDI removes theneed for paper and printing. This not alonehelps the environment but can drasticallyreduce your overall costs.
TOP 5 ADVANTAGES OF EDI
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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Pricing Information SKU Based Pricing
NETSUITE EDI PRICING MODEL
• Our pricing is posted on our website
• All EDIFACT and International EDITransaction sets are supported at onelow price
• All mapping changes and upgradesrequired included in standard fee.
ONE TIME SETUP FEES1. Organizational Setup Fee US $9992. Trading Partner Setup Fee US $750
RECURRING MONTHLY FEES1. Basic Service Fee (per month) US $1892. Transactional Fees (per SKU) US $0.063. VAN Comm. Fees* (per KB) US $0.164. Functional Acknowledgements No Charge
+61 (2) 8003 7584 or Sales@B2BGateway.Net* Communication Fees are conditional based on TP requirements
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B2BGATEWAY‘S EDI FOR NETSUITEPRESENTED BY: B2BGATEWAY
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Questions Anyone?
THANK YOU FOR WATCHINGCall USA: +1 401 491 9595 (USA)
Call Europe: +353 61 708533 (EU)
Call Australia: +61 2 8003 7584 (AU)
Web: www.B2BGateway.Net
Email: Sales@B2BGateway.Net