Interpersonal

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DynamicsEd BatistaClass 6GROUP NORMS & ROLES

Here until 5:50pm(We will take a break)Work in pairs, trios, half-groups& with members of other groups

Today’s agenda

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The balcony &

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the dance floor

Dissecting a

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group

Right on time

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Still a new group16.5 hours in T-group (29% of total)

Ample time to intervene & change course

MultipleInterpersonal Dynamics ReaderKantor’s Four-Player Model & Action StancesBuilding the Emotional Intelligence of Groups

perspectives

Discuss withWhat concepts seemed most useful to you?How are they relevant to your T-group?

your partner

I.D. ReaderWhat rights & responsibilities do you have?What’s the role of the facilitators?How is influence determined?What’s the role of feedback?What is “productive” work?How is conflict handled?

I.D. ReaderEdgar ScheinWill I be accepted? (Is there a membership fee?)Will I have influence? (Will I have control?)What identities can I show? (Must I play a role?)Will my goals be met? (What are their goals?)

EQ and groups

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EQ and groupsDruskat & WolffEffective teamsParticipation, cooperation, collaborationCan’t mandate these behaviors

EQ and groupsEssential conditions…Mutual trustGroup identity (feeling of belonging)Group efficacy (belief in value of the team)Strongly affected by group EQ

EQ and groupsIndividual EQEmotional awarenessEmotion regulation (≠ Suppression)Inward (our emotions)Outward (others’ emotions)

EQ and groupsHigh EQ individuals ≠ High EQ groupGroup norms determine group EQCreate awareness of emotionHelp regulate emotion

EQ and groups

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Ability to identify productivenorms & make them explicit

Norms regarding emotionawareness & regulation

Mutual trust,group identity, group

efficacy

Participation, cooperation, collaboration

Effectiveness

Language police

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Grammar safety

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officers

Normative

Norma (Carpenter’s square)

NormsThree interpretationsAspirations (What we should do)Prescriptions (What we must do)Descriptions (What we actually do)

Clear the space

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& find your T-group

An exercise

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Group norms

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Group normsConsider your group’s explicit & implicit normsSome create awareness of emotionsOthers help regulate emotions

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With your group, stand behind a row of cones

Group norms

On each norm, place yourself on the continuum

Group norms

& pay attention to your partner

We never… We always…

Group norms

We never… We always…

Norms that createawareness

We never… We always…

1. Spend time getting to knoweach other personally.

Norms that createawareness

We never… We always…

2. Regularly ask how others are doing.

Norms that createawareness

We never… We always…

3. Share our thoughts and emotionsin the moment.

Norms that createawareness

We never… We always…

4. Ask those who have been quiet in a discussion what they think.

Norms that createawareness

We never… We always…

5. Fully explore any resistanceto the group’s direction.

Norms that createawareness

We never… We always…

6. Set aside time to discuss and evaluateour own effectiveness.

Norms that createawareness

We never… We always…

7. Acknowledge and discuss the feelingin the group in the moment.

Norms that createawareness

We never… We always…

Norms that help regulate

We never… We always…

1. Have clear ground rules for productive behavior in T-group.

Norms that help regulate

We never… We always…

2. Call out behavior that violatesthose ground rules.

Norms that help regulate

We never… We always…

3. Express acceptance ofothers’ emotions.

Norms that help regulate

We never… We always…

4. Make time to discuss difficulties within the group

and the emotions they generate.

Norms that help regulate

We never… We always…

5. Use playfulness to acknowledgeand relieve stress.

Norms that help regulate

We never… We always…

6. Express optimism aboutthe group’s capabilities.

Norms that help regulate

We never… We always…

7. Provide others with positivefeedback in the moment.

Norms that help regulate

Discuss withWhat norms do we have in practice?What norms do we aspire to?

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your partner

Thank your

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partner

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Get 2 new peoplefrom your T-

group

Kantor’s 4 players

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Kantor’s 4 playersMover initiates

Follower supportsOpposer challengesBystander observes

Kantor’s 4 playersNo Movers, no direction

No Followers, no completionNo Opposers, no correctionNo Bystanders, no perspective

Kantor’s 4 playersOptimal system

All roles are representedAll members can play all roles at any time

Kantor’s 4 playersSub-optimal system

One or more roles is missingMembers may avoid certain rolesMembers may get stuck in certain roles

Roles & social

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identity

Discuss with

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your trioIn T-group, what roles……do I play?…do I get stuck in?…do I tend to avoid?How might my social IDs affect any of this?

2 trios form

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half T-groups

Sit in a circlewith your T-group

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Discuss with yourWhat did you learn?

What’s working?What’s not?What would you like to do differently?

T-group

Discuss with your

How will you update your facilitators?

T-group

Next stepsT-group when your group is meetingWeek 6 Post-Group Assignment due Fri @ NoonWeek 7 Readings & Class Notes on CanvasWeek 7 Pre-Class Assignment due Mon @ NoonNext class Tues Feb 21, 3pm here

Dynamics InterpersonalFor more:www.edbatista.com/interpersonal-dynamics.html