Post on 16-Dec-2015
E-Leadership
Pre planned E-Leadership management across human sensitivity
to reach communication quality
Aiste Budvytyte
Centre for Leadership and Organisational change
International e-Leadership Conference
13 June 2006
Welcome to e-World - electronic business world, 24/7 in a virtual
workplace, where business environment and decisions change
every minute
“Know – how”
We have to identify how the design, selection and usage rapidly changing technologies affect leader’s relationship, communication process, trust and interactivity among team members.
1. People are connected synchronously and asynchronously wired and wireless network
1. People are connected synchronously and asynchronously wired and wireless network
2. Changes are the norm in today’s leader’s life2. Changes are the norm in today’s leader’s life
3.Leadership comes out of understanding that the reality is incomplete
3.Leadership comes out of understanding that the reality is incomplete
4. Leaders need to adopt new technology to increase performance effectiveness
4. Leaders need to adopt new technology to increase performance effectiveness
Uncertainty:
• Uncertainty- because leaders don’t know to interact with new technology
• Human response to stressors can cause preparation to danger
In the contrary:
• Familiarity with new environment makes it easier to solve the problems
Possible individual view prosper
• Autonomy development
• Problem of feeling and being seen isolated
• Hidden interdependency prosper that can reduce effective coordination and commitment of team members to leaders and leader’s responsibility to group
Data protection
• Obstacle of loosing data, because of transparency of information
• Information quality problem
• Misinterpretation
• Loosing face in critical situations
Leadership is about influencing others, building consensus on
decisions, and security, loyalty and voluntary
compliance
Critical instability
• Technology can cause critical value of control
• Leadership skills can slow down
• Leadership performance can be changed from stability to chaos
Human feelings’ sensitivity
• There is negative correlation between low emotional intelligence and intellectual capabilities
• Emotional intelligence is the ability to understand own emotions and people around, it is a communication
• Low e motional intelligence reduces self-control
Leaders emerges in the mind of followers
E-Leadership
Feelings
Knowledge
Technology use
Technology use
The attitude of leading people should be evaluated before using technology
Better E-Leadership
• Focus on intangible effects of E-Leadership, rather on tangible
• Take a responsibility to create a better work place in using technology
• Develop moral skills at the same time
• Use technology to create a balance, not a conflict
E-Enabling
• The need to design each of leaders performance by using technology
• Not individually chosen technology can cause uncontrollable effect
• To implement strategies that combine individualistic and team capabilities
Preplanning technology
• Preparation for the future
• Can quickly and effectively respond and allocate any crisis situations
• Can create long term relationships
• Can reduce stress and build trust among E-Leaders and followers
Communication prevention insurance
It is proactive thinking about balance of communication and ensuring losses at the very first stage.
Communication planning
• E-Leadership identify as a complex situation
• To identify critical communication channels affected by technology
• Create balance
• Implement E-Leadership coordinating and monitoring that possible problems could be identified
Behavioral risk in E-Leadership performance
• To find out strategic and operational risk E-Leadership:
Strategic – goals and objectives
Operational – outgoing management process• E-Leadership risk strategies:
Risk identification
Analysis
Risk minimisation
Risk treatment
• Technology has a negative impact to collaboration, coordination, trust and relationship building process
• Electronic communication is more effective for completing simple tasks.
• Face to face – for more complicated tasks. • E-Leadership shouldn’t replace face to
face leadership • Two way conversations should be
developed
Value, power, leadership and technology
• Leadership is connected with Power and Value
• To increase value, power and leadership and at the same time technology usage, that it could lead directly to E-Leadership
Imperfect and perfect situations
• Imperfect - one element increases, another decreases and whole potential is not reached
• Perfect – growth of all elements
Imperfect and perfect situations
• Technology usage at the particular level bring the value
• If other factors (face to face leadership) are constant, the value of technology decreases even if we raise its usage.
We should combine face to face and electronic leadership to reach full potential.
• There is a need to reach emotional confidence in both leadership performances
Diffusion of Innovation Theory Technology adaptation and time
• Leaders adopt technology at the fist stage very slowly
• At the second stage – adaptation time is rapidly growing
• At the third stage – time slow down again
Diffusion of Innovation Theory Technology adaptation and time
• Strategic aim of effective technology adaptation is :
• To monitor each process
• Increase fist stage speed
• Keep the same speed of second stage’s
• Implement second’s stages speed
• Organisational environmental quality – the balance between organisational culture and using resources to satisfy the needs and wants of individual and team
• Communication quality – requires rational planning and is associated with all types of communication.
Guidelines:
• Pre planed E-Leadership performance • Create clear and understandable strategy • Make E-Leadership a controllable effect • Measure the value of E-Leadership in
every stage• Identify strategic and operational
technology implementation risks• E-Enable leaders• Create emotional confidence
More guidelines:
• Use initial face to face communication
• Use electronic leadership for simple tasks and face to face communication for more complicated
“We need to promote policies and develop business strategies which will let everybody benefit”