Post on 22-Nov-2014
description
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The Impact of the Digital Revolution on the Business Environment
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Moderator
Erik AsgeirssonPresident, CEO, CPA.com, Inc.@ErikAsgeirsson
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Copyright © 2013 American Institute of CPAs. All rights reserved.
Nicholas Carr, Pulitzer Prize nominee and author of The Big Switch
Tom Bachmann, Master Leadership Trainer, Paychex
Panelists
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Digital CPA Webcast Series – Building a community of digital CPAs who embrace change and the transformational effects of technology on today’s practice
February 12th (on-demand)
• Capitalizing on Tax Season
• SSARS Exposure Draft
June 3rd (on-demand)
• Trends & Strategies for Today’s digital CPA
• Social Media
September 18th
• Technology changing business & society
• Leading virtual work teams
Access archives at DigitalCPA.com
How are you working?
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The Impact of the Digital Revolution on the Business Environment
The revolution in computing and how it’s reshaping business & society – Nicholas Carr
Strategies for leading virtual work teams and the changing workplace dynamics – Tom Bachmann
The Big SwitchNicholas Carr
Big Switch 1.0
In-house DC generator(1900)
Utility AC grid(1920)
Big Switch 2.0
In-house data center(2000)
Cloud grid(2020)
A Classic Disruption
Performance demanded at high end of market
Performance demanded at low end of market
Sustaining Technology
Disruptive Technology
Time
Performanc
e
Source: Clayton Christensen.
[ Overcoming Barriers ][ Empowering the User >
Disruption Stage 2: Empowering Customers
Disruption Stage 2: Empowering Customers
Cloud gridas platform
Heterogeneous apps and
appliances
Big DataInternet of Things Robotics
“Automation Cloud”
Rethinking Business
‣Changing markets
‣Changing competition
‣Changing roles and skills
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Copyright © 2013 American Institute of CPAs. All rights reserved.
Questions?
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Tom Bachmann, Master Leadership Trainer
Paychex, Inc.
Leading Virtual Work Teams
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Leading Virtual Work Teams
In the next 20 minutes, let’s…
• Discuss leadership tools necessary to thrive and succeed in a virtual environment
• Introduce some tech tools you’ll need to stay connected with your people
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But first, a question:“What are some concerns when moving to a virtual
work team?”
And now a second question:“What are the 3 tenets of Real Estate?”
• Location• Location
• LocationCorrect!
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So, then, what are the 3 tenets of Leadership?
• Communication• Communication
• Communication
Nice!
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Leading Virtual Work Teams
How big is your shadow?
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Leading Virtual Work Teams
Alex, and the language of Virtual Leadership
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Leading Virtual Work Teams
The HQ Stigma
“HQ has no clue.”
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You first have to change your paradigm:
Move work to the workers,
not workers to the work.
So how do you lead a successful virtual team?
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In-House Leadership
Clear expectations
Frequent interaction
Positive engagement
Effective communication
Trust and accountability
Virtual Leadership
More clear expectations
More frequent interaction
More positive engagement
More effective
communication
Same
But how?
Leading a Virtual Work Team
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Winning Leadership BehaviorsHow about a Top 10 List?
1. Assign meaningful projects
2. Team building events and social activities
3. Trust first. Assume positive intent
4. Coach behavior, measure results
5. Use a participatory management style
6. Be crystal clear about your expectations
7. Establish personal contact and rapport early
8. Face to face visits whenever possible
9. Encourage appreciative and constructive feedback
10.Communicate, communicate, communicate!
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Leading Virtual Work Teams
Dr. Albert Mehrabian and you.
When you talk face to face with someone, your tone and body language make up 93% of your message.
But what happens when you are on the phone, not face to face?
Body Language: 55% to 0%Words: 7% to 13%Energy/Tone: 38% to 87%
F2F Phone
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• Email• Lync – IM & screen sharing
• Campfire – group chats
• 1:1 phone call• Single number reach• Conference calling• Google docs• Basecamp – tasks, calendars, files
• Dropbox – file sharing, photos
• Sharepoint – MS’s basecamp
• OneDrive – MS’s google docs
• Jing – screen shots and short videos
• CloudConnect - virtual desktop
Web Conferencing Options• Skype• WebEx• GoToMeeting• On24• AnyMeeting• Fuze• Google hangouts• Join.me• MeetingBurner• Zoom• Yugma• Lifesize
Tech Tools in a Virtual EnvironmentLook what’s happened in the last 10 years…
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Leading Virtual Work Teams
Who’s got a question?
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Resources
Available Resources
“Roadmap to Profitability…” Workshop• Atlanta, GA ; October 22-23, 2014
CPA.com Blogs• www.cpa.com
White Papers• “Harness the Power of the Cloud” by Geoffrey Moore
Case Studies on Key Verticals• Not for Profits, Franchises, etc.
Interviews with Thought Leaders• www.YouTube.com/user/CPA2BizVideo
@CPAcom #DigitalCPA
Visit DigitalCPA.com
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