Developing & Working with Teams

November 14, 2007

LEARNERS

=

LEADERS

Where do I stand?Select the statement that best represents what your team needs to consider.“Take a stand” next to your selected statement.Share with colleagues who join you why you are there.

The whole is never the sum of the parts – it is greater or lesser, depending on how well the individuals work together. Chuck Noll

Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it’s the only thing that ever has.

Margaret Mead

Little happens in a relationship until the individuals learn to trust each other.

David W. Johnson

Effective teams pay more attention to doing the right thing than doing things right.

Warren Bennis & Burt Nanus

Collaboration should be thought of as a goals-directed process, where people are willing to work outside their well-defined roles and have no problem sharing the spotlight with others.

Glenn Parker

When a group of people is learning and creating, their capacity for developing close relationships increases.

Rodney LaBrecque

We find comfort from those who agree with us, growth from

those who do not. Anonymous

PURPOSE

To provide experiences, tools, strategies, and resources that will enhance participants’ effectiveness as facilitators of adult learning

Desired Outcomes

Shared understanding of the differences between groups and teams

Strategies for building and strengthening teams

Insights into next steps . . . mine and my team’s

Today’s Agenda

Join Up Building & Strengthening Teams

Are we a group or a team?What gets in the way of teamwork?How do we overcome the barriers?

Success Begins With Me Wrap-Up

NORMS FOR OUR LEARNING

• Share experiences to enrich others.

• Ask questions.• Pay attention to your

“Feathers”.• Learn by doing – apply to your

own work.• Respect the 100 Mile Rule.

LEARNING BUDDIES

 

Eye Color

Shoe TypeHandedness

Height

Reflection

• Am I a member of a group or a team?

• How do I know?

The task at

hand…

G

E M C

T A W H K

Q F X U B Y O

R L D V I Z P J S

What do you

remember?

G

E M C

T A W H K

Q F X U B Y O

R L D V I Z P J S

Get ready…

B

M R G

W C K Q E

U S L X H O V

T F N Y A P Z D I

GO

TEAMS!

B

M R G

W C K Q E

U S L X H O V

T F N Y A P Z D I

Mirror, Mirror on the wall …

Group . . . Or Team? Stage of Team Development Keys to Effective Teams

Keys to Effective TEAMs

Collaboration is embedded in routine practices.Time for collaboration is built in work day and work calendar.Teams focus on key questions.Products are made explicit.Team norms guide collaboration.Teams pursue specific and measurable performance goals.Teams have access to relevant information.

Share your reflections. Group or TEAM?How do you know?

With your Eye Color

Buddy …

Little happens in a relationship until the individuals learn to trust each other.

David W. Johnson

The Five Dysfunctions of a Team

Absence of TRUST

Fear of CONFLICT

Lack of

COMMITMENT

Avoidance of

ACCOUNTABILITY

Inattention

To RESULTS

The Five Dysfunctions of a Team by Patrick Lencioni

WHAT COMES UP? Individually read the

descriptions of The 5 Dysfunctions of a Team.

Follow the “What comes up?” protocol.

Members of trusting teams …

Admit weaknesses and mistakes Ask for help Accept questions and input about their areas of

responsibility Give one another the benefit of the doubt before

arriving at a negative conclusion Take risks in offering feedback and assistance Appreciate and tap into one another’s skills and

experiences Focus time and energy on important issues, not

politics Offer and accept apologies without hesitation Look forward to meetings and other

opportunities to work as a team

Overcoming an Absence of Trust

Requirements: Shared experiences over time Multiple instances of follow-through

and credibility In-depth understanding of the unique

attributes of team members

Absence of Trust

Overcoming an Absence of Trust

Suggestions: Create structured opportunities for

team members to share personal histories

Collaboratively assess and discuss team effectiveness

Use protocols to identify and build understanding of team members’ behavioral preferences and personality styles

Absence of Trust

Overcoming an Absence of Trust

Suggestions (cont.): Embed teambuilding activities into all

work meetings Leaders ~ Demonstrate vulnerability

first Risk “losing face” in front of the team Create an environment that does not punish

vulnerability Be genuine!

Absence of Trust

THE COMPASS1. Go to the “direction” of your

choice. Remember, no one is only one direction. Choose the one that describes your predominant style.

2. With your group, discuss and record answers to each of the 4 questions on your chart.

3. Be ready to share your responses.

TEAM BUILDERSUnrelated

Related

PersonallyRisky

PersonallySafe

Factors for Determining Type of Team Builder

How well do group members know each other?Have they had opportunities to work together before?How comfortable are they with each other?Are some members of the group new to the group?How sensitive or significant is the group’s work?How long will the group work together?

NORMS

The standards of behaviors by which we agree to

operate while we are in this group.

Steps to Establish

Examples

With your Shoe Type Buddy ...

Consider the suggestions for overcoming the 5 dysfunctions of a team.Which strategies are most needed by your team? What might your next step(s) be?

Example isn’t the best way to influence others – it’s

the only way.Albert Schweitzer

SUCCESS

BEGINS WITH

ME.

Group Member CapabilitiesA capability names what a

person is able to do.

Capabilities are the metacognitive awarenesses with which people determine when to use, how to use, or not to use certain skills.

Group Member Capabilities

1. To know one’s intentions and choose congruent behaviors.

2. To set aside unproductive patterns of listening, responding, and inquiring.

Listening Set-Asides

Autobiographical ~ “Me, too!”

Inquisitive ~ “Tell me more!”

Solution ~ “I know what to do!”

Group Member Capabilities

1. To know one’s intentions and choose congruent behaviors.

2. To set aside unproductive patterns of listening, responding, and inquiring.

3. To know when to self-assert and when to integrate.

4. To know and support the group’s purposes, topics, processes, and development.

Actualizing Capabilities

Record your reflections individually.

With your Height Buddy, share your strengths and next steps.

.

An organization’s results are determined through webs of human commitments born in webs of human conversations.