Post on 16-Apr-2017
Developing Policy for Emerging Technologies - #GovChatLovisa A. Williams@LovisaTalkSr. Policy Advisor & Co-Chair for the Sub Council for Social MediaU.S. Department of StateJune 20, 2012
Components of Government 2.0
2
GOV
2.0
Policy& Guidance
Culture Shift
Community
Web 2.0 Tools
Government 2.0Gov 2.0 – Ideals we strive for using Web
2.0 thinking and tools; provide better services to citizens
Open Government Directive - transparent, participatory, and collaborative
Photo by stefrich823
DoS Official Social Media Sites
4
53 Flickr sites/groups
115Twitter feeds (9 in language)11 official
personal feeds
81 YouTube channels
256 Facebook pages
28 blogs
4 sites in Brazil
With a total of over 2,000 social media tools and platforms in use globally.
Practical Management
6
Social Media & Website Policy
Counter Intelligence
Information Technology
Accessibility
Records Management
Security
Information Assurance
Legal
Human Resources
Internet Steering Committee
Privacy
7
What Not to Do!
ChallengesLaws & policiesProcurement & ContractingOutdated processesTechnology evolutionOwnership of Social MediaLimited budget & resourcesEvaluation & reporting
Changing User CommunityCommunity ManagersPolicy OfficersExecutivesPersonal vs. Professional use
Image courtesy of Forbes
Image courtesy of Overexpressed
Changing Perceptions of Technology Use
Engagement
Assisting Americans in Egypt
Contact Information
WilliamsLA@state.gov
Lovisa A. Williams
@LovisaTalk http://lovisawilliams.word
press.com