Design Thinking Action Lab - How Do You Solve Problems

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Assignment # 4 of the Stanford Online: Design Thinking Action Lab course. How Do You Solve Problems? Submission by Shamik Chowdhury

Transcript of Design Thinking Action Lab - How Do You Solve Problems

Design Thinking Action Lab

Student Locker Re-Design:

A Place to Change?

Design Challenge Re-design the student lockers at a large public high school

Step 1: Discover The ultimate solution to a problem is rational; the process of finding it is not.

To understand the man, you must first walk a mile in his moccasin.

Analyze (and empathize with)

the users

Facts

Benefits

Process

Cautions Feelings

Creativity

A moment's insight is sometimes worth a life's experience.

Access?

Security? Upkeep?

Privacy?

Space?

Anything else?

? Analyze the

users Identify current

problem(s)

If you don't know where you're going, any road will take you there

Analyze the users

Define the problem(s)

Define design objectives and

goals

Step 2: Design If the first idea is not absurd, then there is no hope for it.

Brainstorm design options

The best way to get a good idea is to get a lot of ideas.

We are doomed to make choices. This is life's greatest paradox.

Brainstorm design options

Compare options - select

the best one

Life is "trying things to see if they work".

Brainstorm design options

Compare options - select

the best one

Check if the solution works (prototyping)

Step 3: Develop and Deploy The best way to predict the future is to create it.

A goal without a plan is just a wish.

Plan the development

A dream doesn't become reality through magic; it takes sweat, determination, and hard work.

Plan the development

Develop the solution

What's good about deployment? You get your butterflies back.

Plan the development

Develop the solution

Deploy / implement the

solution

Step 4: Determine Success Strive not to be a success, but rather to be of value.

Success comes in cans; failure in can’ts.

Gather user feedback

What gets measured gets done improved.

Gather user feedback

Measure effectiveness of

solution

It's fine to celebrate success. But it is more important to heed the lessons of failure.

Gather user feedback

Measure effectiveness of

solution

Learn, improve, celebrate

One last time… with feeling

Analyze (and empathize with)

the users

Identify the problem(s)

Define design objectives and

goals

Brainstorm design options

Compare options - select

the best one

Verify that the solution works (prototyping)

Plan the development

Develop the solution

Deploy / implement the

solution

Gather user feedback

Measure effectiveness of

solution

Learn, improve, celebrate

1. Discover

2. Design

3. Develop & Deploy

4. Determine Success

Thank You

Design Thinking Action Lab

Shamik Chowdhury All icons courtesy www.iconfinder.com