@infacloud

Democratizing Data with SAP and Salesforce1 Integration

Collin McCreath, Director of IT, AddivantJay Nagaram, CRM Architect, MicroexcelAshwin Viswanath, Informatica Cloud

Agenda

• Introductions

• Addivant’s Salesforce Landscape

• Addivant’s SAP Landscape

• Main Challenges with SAP-Salesforce Integration

• Informatica Cloud Architecture

• Solution Using Informatica Cloud

• Benefits of Informatica Cloud

• Q&A

Jay Nagaram, Microexcel • Started as SAP Technical Consultant in

2006

• Worked on multiple projects as SAP Techno functional and Vendavo Pricing expert

• Moved to Salesforce CRM in 2009 and worked intensively on Salesforce and SAP Integrations using Informatica Cloud

• Current role: CRM Architect and leading Salesforce CRM and Informatica Practice at Microexcel Inc.

Collin McCreath, Addivant• Over 18 years of experience leading IT

efforts in a variety of ways, including building and maintaining infrastructure, architectural planning.

• Served as Vice President within the World Security Services department of JPMorgan supporting mission critical securities clearance applications.

• IT Director at the City of New York Financial Information Services Agency responsible for all backend systems, Oracle databases, Business Objects, and other Middleware applications.

• Director of IT Systems at Addivant responsible for Salesforce & Informatica application and IT systems infrastructure.

3

Speaker Introductions

• Leading global supplier of antioxidants, polymer modifiers, and UV stabilizer solutions

• Offer the widest range of performance-based polymer additives in the industry

• Providing products and services in more than 100 countries

• www.addivant.com

About Addivant

4

• Over 500 employees based in USA and India

• Informatica Partner

• Experts in Salesforce SAP Integration

• Experts with SAP, SharePoint, .NET & Oracle Applications

• Industry expertise in over 14 verticals

• www.microexcel.com

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About Microexcel

Addivant’s Salesforce Landscape

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Customer Care:

Incident Management

Sales

PricingLegal

Finance

Addivant’s SAP Landscape

7

Customer Care: Order

Management

Demand Management

Logistics

Finance

Procurement

Main Challenges with SAP-Salesforce Integration

8

Updated Pricing

1

2 Customer Master Data

Sync

3 Order Info

4 Accounting Data

2

4SecureAgent

Your Company 31

Informatica Cloud Architecture Overview

Solution Using Informatica Cloud

10

Implemented by

Price Update from Salesforce to SAP

11

COND_A IDOC

SalesforceConnector

• Custom Pricing App in Force.com Platform replaced legacy pricing system

• Real-time integration between Salesforce and SAP through Informatica Cloud

• Posting IDocs to SAP for pre-processing

Implemented by

Custom Pricing App Built on Force.com

12

Implemented by

13

Integration Template and IDoc in SAP

• Mapping Configuration Task created from template posts IDoc to SAP

• SAP receives IDoc and creates price record for order processing

Implemented by

SAP Customer Master Sync with Salesforce

14

Implemented by

Salesforce Accounts with Hierarchical Info

15

• SAP Material Master is transferred to Salesforce with exactly same hierarchies • Product Managers can easily access SKUs, material cost, price discounting

rules, sales and opportunities from a single screen

Implemented by

16

Viewing SAP Deliveries within Salesforce

Implemented by

17

Delivery Information Visible at Account Level

Implemented by

• No Code

• All declarative, point & click

• Ease of SAP Connectivity

• Auto-generation of ABAP code

• Hierarchical Data Handling

• Automatic creation of hierarchies in Salesforce

• Analytics

• Correct data brought into SFDC for dashboards

Benefits of Informatica Cloud

Connectiv

ity

Plug & Play

No code

Hiera

rchic

al D

ata

Q&A

• Collin McCreath, Addivant

• Jay Nagaram, Microexcel

• Ashwin Viswanath, Informatica

19

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