Welcome!The Collaborative Team

Presented byThe TEAM Approach

Welcome! Welcome!

5 Elephants-2 Elephants

3

Objectives

1. Problem Solving Process

2. Stimulate Creativity3. Have some fun

What are your problems?

Crisis or Opportunity?

Problems! Problems!Problems!

QuizThe six steps in the problems solving process are:

1. _______________ the problem.

2. Collect _________ and ____________.

3. Consider all _______________________.

4. Determine the best possible ___________.

5. Select the best ___________________.

6. ______________!!!

Smart goals are:

S

M

A

R

T

Definefacts opinions

possible solutionsresultsolution

ACT pecificeasurablettainableelevant

rackable/Time limited

The four keys to effective

Brainstorming are:

1. _______________ not quality.

2. Withhold _________________.

3. _________________ ideas.

4. Do it in __________________.

Quantity

Judgement

Hitch-hike

writing

Step 1:

Define the problem

The only difference between a problem and a solution is that people

understand the solution.- Charles Kettering

It isn’t that they can’t see the solution. It is that they can’t

see the problem.- Grover Cleveland

Death/Spike

The Lawn

Rules1. You are not permitted to exchange cards or to show your

cards to anyone else.2. All data statements must be communicated orally and may be

repeated as often as the team feels is necessary.3. If all members of the team feel that a data statement is

not relevant to the definition of the problem, the card bearing that statement is to be placed face down and its information not repeated.

4. The team members may not take notes during the process.5. At the end of the time limit each team will be asked to

write their definition of the problem and only one definition may be submitted.

At the end of the time period each team gets a 3x5 card and is asked to write their definition of the problem - a spokesperson reads the definition and reports on how the team arrived at the definition.

The real problem:

How to rid the lawn of grubs.

New Look

man/womanold/youngemployee/unemployedsupervisor/employeecustomer/vender

Step 2:

Collect facts and opinions of others

Step 3Consider all solutions

1. When was the last time you came up with a creative idea?

This morning? Yesterday? Last week? Last month? Last year?

2. What was it?

3. What motivates you to be creative?

Brainstorming

1. Quantity, not quality

2. Withhold judgment3. Hitchhike ideas4. Put it in writing

Creativity

Discovery consists of looking at the same thing

as everyone else and thinking something

different.

Exercises1.King gives the throne

to the son with the slower horse.

SWITCH HORSES

What was the fool’s advice?

2. Newspaper

How do two people stand on a sheet of newspaper

without touching?

PUT THE NEWSPAPER UNDER A DOOR

3. Nine dotsConnect them with only 4 lines without lifting your

pen

4. Roman Numeral

How do you turn the 9 into a 6 with one line?

IXS

Why don’t we?We have to unlearn!

1. The Right Answer

• Children enter school as question marks and leave as periods.

• By the time they finish college - they will have taken 2,600 tests, quizzes, and exams.

• We loose 90% of our creativity between ages five and seven.

2. Specialization - not my area -

people know more and more about less and less

Let’s suppose the following pairs of people went to lunch together. What would they learn from one

another?A bus driver and a comedian A beautician and an

insurance salesman

A kindergarten teacher and a software programmer

A priest and the head waiter at a fancy restaurant

A nurse in a cancer ward and a jazz drummer A policeman

and a librarianAn airline pilot and a geologist A circus clown and

an air traffic controller

3. Avoid Ambiguity

B S A I N X L E A T N T E A R S

Remove “six letters”

BANANA

4. Going alongDon’t be foolish

“The nail that sticks up will be hammered down”

- Japanese Proverb

5. To Err is Wrong

School grading system

Step 4:

Determine the best possible result

Step 5:

Pick the best solution

Lost on the Moon

Step 6:

ACT!

Why don’t people act?

SMART goalsS

M

A

R

T

pecific

easurable

ttainable

elevant

rackable/Time limited

End of course test