Country Report on eEveryting

from Thailand

charm@ksc.au.edu www.charm.au.edu

Keynote Address, 24th South East Asia Computer Conference Bangkok, Thailand.

18-19 November 20071

Prof.Dr. Srisakdi CharmonmanPresident of the Computer Association of Thailand Under the Royal Patronage

of HM the King

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1. Introduction.

2. eASEAN and eThailand.

3. eGovernment.

4. eSociety.

5. eEducation of eLearning.

Contents.

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Contents (Cont.)

6. eIndustry.

7. eCommerce.

8. eCourt.

9. eParliament.

10. eArmforce.

11. Concluding Remarks.

• In the year 1960, there was no computer installed in Thailand, Singapore and Malaysia.

• July 1960, HM the King provided IT inspiration for Thailand by visiting IBM factory at San Jose, California.

1. Introduction.

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HM the King visited IBM plant at San Jose, California

5

Introduction (Cont.)

• HM the King’s Vision in visiting IBM at that time is a major inspiration for Thailand to think about using computer

in social and economic development of Thailand to be at par

with developed countries.

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Introduction (Cont.)

• An institution which followed HM the King’s lead was SEATO Graduate School of Engineering at Chulalongkorn University which later became AIT.

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Introduction (Cont.)

• The initial stage of computerization in the Thai public sector started in 1963.

• Two mainframe computers were first installed at the National Statistics Office for processing census data, and at the Faculty of Commerce and Accounting in Chulalongkorn University for education programs. Soon after, computerization in the Thai public sector were established and quickly expanded.

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Internet Users in Thailand.

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Internet Users in Thailand (Cont.)

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YEAR # INTERNET USERS1991 301992 2001993 8,0001994 23,0001995 45,0001996 70,0001997 220,0001998 670,000

Internet Users in Thailand (Cont.)

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YEAR # INTERNET USERS1999 1,500,0002000 2,300,0002001 3,500,0002002 4,800,0002003 6,000,0002004 6,970,0002005 9,909,0002006 11,413,0002007 13,416,000

• In Bangkok on August 8, 1067,

ASEAN (Association of South East Asian Nations)

was established with 5 member countries.

2. eASEAN and eThailand

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• 5 member countries

- Indonesia.

- Malaysia.

- Philippines.

- Singapore.

- Thailand.

eASEAN and eThailand (Cont.)

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• Brunei Darussalam joined on 8 January 1984.

• Vietnam joined on 28 July 1995.

• Laos and Myanmar joined on 23 July 1997.

• Cambodia joined on 30 April 1999.

eASEAN and eThailand (Cont.)

14

• In September 1999, eASEAN project was initiated with eASEAN Task Force as a high-level public-private sectoradvisory body to develop a broad-based and comprehensive action plan.

eASEAN and eThailand (Cont.)

15

• Prof. Dr. Srisakdi Charmonman was named a member form Thailand in his capacity as the Project Manager of the eCommerce Pilot Project of the Ministry of Commerce and the Founder and Chairman of KSC,

the first and the largest Internet Service Provider at that time.

eASEAN and eThailand (Cont.)

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• ASEAN was the first to create a regional ICT development initiative .

• As a matter of fact, after the establishmentof eASEAN in 1999, eEurope was created in the year 2000, and eAPEC in 2002.

• eASEAN was also ahead of the G8’s DOT Force and the UN ICT Task Force.

eASEAN and eThailand (Cont.)

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• In June 2003, ASEAN initiated another project called “eABC (eASEAN Business Council)” which was formally established in 2004.

eASEAN and eThailand (Cont.)

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• The Ministry of Information and CommunicationTechnology appointed

Prof. Dr. Srisakdi Charmonman the Head of the Delegation from Thailand

and later he was voted Chairman of eABC.

eASEAN and eThailand (Cont.)

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• With the encouragement of ASEAN for all member countries to promote the utilization of the Internet, eThailand was initiated in the first Nation IT Policy of Thailand, called “IT 2000” which was approved by the Cabinet in the year 1966.

eASEAN and eThailand (Cont.)

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• IT 2000 includes 3 pillars

- National Information Infrastructure.

- Human Resource.

- Good Governance.

eASEAN and eThailand (Cont.)

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• IT 2000 included 3 main pilot projects

- SchoolNet to provide Internet accesses to schools.

- GINet to develop Government Information Network.

- ITlaws to draft IT laws or Cyber Laws to submit to Parliament

to provide legal framework to support IT applications in Thailand.

eASEAN and eThailand (Cont.)

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• IT 2010 was developed as a second phase of Thailand National IT policy. The main purpose is to move Thailand into

the Knowledge-Based Economy (KBE) and Knowledge-Based Society (KBS).

eASEAN and eThailand (Cont.)

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• IT 2010 was approved by the Cabinet in March 2002.

• It recommended five strategic flagshipsfor Thailand.

eASEAN and eThailand (Cont.)

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• eGovernment as the main driver for the five strategies, followed by:- eCommerce and eIndustry for the information economy or the Knowledge-Based Economy.- eSociety and eEducation

for the Information Society

or Knowledge-Based Society.

eASEAN and eThailand (Cont.)

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• eGovernment includes:- public service delivery thru the Internet - legal infrastructure to support the usage of the Internet.

• Thailand has made many progressesin the sense of providing government services thru the Internet.

3. eGovernment.

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• In some countries, such as Singapore “eCitizen” is used to stand for “eGovernment” i.e “eCitizen” in Singapore is the gateway

to all government Singapore.

eGovernment (Cont.)

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• With IT 2000, the Thai Governmenthad pushed for all agenciesto implement eGovernment.

• The Government had spent approximately 90,000 million baht (about 2,600 million US$) for eGovernment project during 2001 – 2006.

eGovernment (Cont.)

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• In 2002, the Ministry of Information and Communication Technology was established.

eGovernment (Cont.)

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• The first example of eGovernmentin Thailand is eRevenue for filing income tax returns thru the Internet.

• About 80% of those who have to file income tax returns at the beginning of 2007 used the Internet. It should be noted that the 80% figure is larger than that in other countries.

3.1 eRevenue

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• The Goals and Objectives of eRevenue

- Create service oriented organization by providing professional services to citizens to improve efficiency and fairness in tax collection by increasing utilization of modern information technology.

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eRevenue (Cont.)

• eRevenue Services:

1) PIN / TIN Verification Information.

2) VAT Refund for Tourist Information.

3) VAT Registrant Information.

4) VAT Exempted Jewelry Business Information.

eRevenue (Cont.)

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5) Personal Income Tax Calculation.

6) Tax Collection Summary Information.

7) Joint Venture and Foreign Company Information.

8) Corporate Income Tax Information.

Web Services (Cont.)

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• Provide a check for validation and existence of: - Tax Identification Number (TIN) - Personal Identification Number (PIN)

1) PIN / TIN Verification Info.

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PIN / TIN Verification Info (Cont.)

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• Providing information of business which have joined VAT refund for tourists scheme.

• This is to prevent forging of tax invoices which can effectively increase tourists’ confidence in Thai business.

2) VAT Refund for Tourist Info.

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VAT Refund for Tourist Info (Cont.)

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• Providing comprehensive information of taxpayers who are Value-added tax registrants.

• This will help a business to verify whether its partner can legally issue tax invoice in accordance with the tax law in order to check if the tax invoice receivedis legal.

3) VAT Registrant Info.

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• The service can also verify the existence of business partner.

VAT Registrant Info (Cont.)

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• Providing information of jewelry importers registered with the Revenue Department, who are exempted from VAT.

• Local and foreign business can use such a service to verify the existence and the exemption rights of its trading partners.

4) VAT Exempted Jewelry Business Info.

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• This is useful for the Customs Department to verify the information with the taxpayer and checking VAT exempted companies,thereby making VAT collection.

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VAT Exempted (Cont.)

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VAT Exempted (Cont.)

• Providing an automatic calculation of Personal Income Tax:

- Expenses.

- Allowances.

- Amount of Tax Payable.

5) Personal Income Tax Calculation.

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• Providing information on the total tax collection of the Revenue Department from all tax types and tax return forms.

• Such information may be used by government agencies in designing policiesand analyzing current economic situation.

6) Tax Collection Summary Info.

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Tax Collection Summary Info (Cont.)

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• Providing information of Joint Venture company and juristic body incorporated

under a foreign law company.

7) Joint Venture and Foreign Company Info.

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Joint Venture (Cont.)

• Providing information of companieswhich have received promotion from Board of Investment (BOI) of the Royal Thai Government.

8) Corporate Income Taxpayer Info.

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Corporate Income (Cont.)

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• List of eServices that are available for download : - Tax return forms- Application forms- Tax calculation program- Other supporting programs in conjunction with online filing of tax returns - eRevenue Code (only in Thai language)

eRevenue (Cont.)

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• On October 1, 2002, the Thai Cabinet passed the resolutionthat every department and state enterprises must make procurement thru eAuctionand report the progress of implementationto the Office of the Prime Ministerevery 3 month.

• The resolution was effective in January 2003.

3.2 eAuction.

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• The purposes of eAuction:

- To improve the procurement process in the public sector in order to protect collusion and corruption.

- To stimulate the investment and economy.

- To increase efficiency.

- To reduce the cost of procurement.

eAuction (Cont.)

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• There was a survey about eAuction by the National Institute of Development Administration (NIDA) in 2003.

• The survey collected data from 167 government departments and 55 companies involved with eAuction in the government.

eAuction (Cont.)

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• It was reported that:

- 55.2% were training their officials.

- 50.6% already implemented eAuction.

eAuction (Cont.)

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• The level of achievement of eAuction was at the medium level, measured by:- satisfaction- goal attainment- efficiency- accountability and transparency

eAuction (Cont.)

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• As of the year 2007, eAuction are widely used by:

- Government Departments.

- Hospitals.

- Universities.

- companies.

eAuction (Cont.)

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• For the year 2007, the government used eAuction for construction projects, such as for buildings, bridges, and irrigation:- 15,864 projects.- saved 13,982 million bath or 8.22%.

eAuction (Cont.)

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• eCitizen is one of the goals in the development to eGovernment

The Ministry of Information and Communication Technology announced

the “eCitizen Project” on 1 April 2003.

3.3 eCitizen.

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• The goal of eCitizen is for development and improvement of a service network to become the “Single Point Service Center”.

• 9 January 2004, the Single Point Service Center was announced as a pilot project.

eCitizen (Cont.)

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• The Ministry of Information and Communication Technology joining with other departments of government and private sector such as:

- The Revenue Department.

- The Department of Business Development.

- The Department of Employment.

eCitizen (Cont.)

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- The Department of Provincial Administration.

- The Social Security Office.

- TOT Corporation Limited.

- CAT Telecom Public Company Limited.

- Bangkok Metropolitan Administration.

eCitizen (Cont.)

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eCitizen (Cont.)

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• www.citizen.go.th provides services such as:

- Tax information service.

- Law information service.

- Family planning information service.- Social welfare information service.

- Career information service.- Education information service.

eCitizen (Cont.)

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• The purposes of eSociety are:- bridging the digital divide- quality of life- culture- health - public participation.

4. eSociety

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• From IT2010, the following targets for eSociety in Thailand are :- By 2010, all Thai people have equal access to and utilization

of Information Technology at affordable price.

eSociety (Cont.)

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- Affordable price of IT to lead to professional development, increase in quality of life and improvement in the environment.

- Local content of webs to account for at least 10% of total content developed in Thailand.

eSociety (Con.)

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- To compile, process and establish a wisdom network of:

* distinguished thinkers* local philosophers

* local wisdom to create international knowledge pool.

eSociety (Cont.)

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- By 2010, at least 50% of Thai villages are to be learning communities, where knowledge is continuously

developed and strong economies are formed.

eSociety (Cont.)

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• As of the end of the year 2007, about 13 million people in Thailandare using the Internet.

eSociety (Cont.)

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• Although the cost of access to the internet has significantly reduced from that when ISPs started offering connection in Thailand, more people should be encouraged to use the internet.

eSociety (Cont.)

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• There will be the “International Conference on eSociety 2008”during March 27-29 in Bangkok, Thailand. Topics include:- Practice and Cases in eSociety.- Systems and Technologies in eSociety.- Applications and Integration of eSociety.- Cyber Law and Cyber Crime.

eSociety (Cont.)

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- Intellectual Property.- Social Communications on the Internet.- Internet Security.- Trust and Privacy Issues

in Cyber Society.- Online Friendship and Virtual Relationship.- Cyber Sex and Cyber Game.- Internet Addiction.

eSociety (Cont.)

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- Ethic in Cyber Society.- Crime Prevention

in Information Security.- Role and Mission of Cyber Police.- Technology Adoption and Diffusion

of eSociety. - Other related topics.

eSociety (Cont.)

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• Instead of “Sex”, “Nude”, “Pornography” and some such, the most searched for term in 2007 is “eHealth”.

• In eHealth webs, one can find information about health such as: - News & Events.

- Plan & Activites. - Publication. - Media. - Funding.

4.1 eHealth.

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• The users of eHealth webscan read the latest news and events including:

- Tobacco Consumption Control.

- Alcohol Consumption Control.

- Physical Activities Promotion.

- Health Risk Factors.

eHealth (Cont.)

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eHealth (Cont.)

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• With “www.thaihealth.or.th”, there are physical activity calendar for Thai people who are interested in outdoor activities.

• The users can check about symptoms from website.

eHealth (Cont.)

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• Another purpose of eHealth is to develop social movement and the health systemto increase the well-being of Thai people

• The principle strategies are:- Social Mobilization.- System Development.- Healthy Communities Development.

eHealth (Cont.)

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The purposes of eNews are:

• Giving and updating news.

• Providing an alternative to purchasing newspaper.

• There are topic lists, such as:- education- politics- sport- entertainment- Etc.

4.2 eNews.

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eNews (Cont.)

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• “www.e-news.co.th”, provides:

- Mobile equipment

- Internet

- Hardware

- Software

- Security- Etc

eNews (Cont.)

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• The first computer installed in Thailandin the year 1964 was at ChulalongkornUniversity for usage in Education.

5. eEducation or eLearning.

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• All universities in Thailand now use computers and the Internet in all kinds of areas including: - Teaching.- Research.- Educational Administration.

eEducation of eLearning (Cont.)

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• The SchoolNet Project at NECTEC which was later transferredto the Ministry of Education have provided Internet accessto schools all over the country.

eEducation of eLearning (Cont.)

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• HM the King’s Distance Learning Foundation has provided education to millions of children not only in Thailand but also in neighboring countries.

eEducation of eLearning (Cont.)

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• At the university level, Thailand is the first country in the world to offer the eLearning program of Ph.D. in eLearning Methodology, i.e. at the College of Internet Distance Education of Assumption University.

eEducation of eLearning (Cont.)

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• The College is located

at Srisakdi Charmonman IT Center

(SCIT)

eEducation of eLearning (Cont.)

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• It’s the IT Center with - The construction value of about 650 million baht.- 12 floors.- 12,000 square meters. - More than 1,000 computers connected to the Internet.

eEducation of eLearning (Cont.)

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• In the report to HRH Princess Maha Chakri Sirindhornin the year 2004, the ICT Minister at thattime declared SCIT the “Center of Excellence in ICT Education”.

• The room on the 2nd floor with 408 computers connected to the Internet was used to provide training to bridge the digital divide.

eEducation of eLearning (Cont.)

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• Some schools sent thousand student to be trained there.

• High level persons such as the Governorof Bangkok and Chief Judge have used the facilities for specific training.

eEducation of eLearning (Cont.)

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• Lower income people have also been trained on how to use computer and the Internet:

- Garbage collectors.

- Street vendors.

- Janitors.

eEducation of eLearning (Cont.)

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• Contains all publications and products.

• There are many eLibrary services forThai people.

• An example is the National Education Network Project (2002-2005) for development of eLibrary.

5.1 eLibrary.

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eLibrary (Cont.)

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• “www.nationelibrary.com” main menu:

- Services.

- Demo Account.

- Help. - Register.

- Link. - Webboard. - Update News with activity pictures.

eLibrary (Cont.)

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• There are many universities in Thailand offering eLearning, such as:

- Assumption University.

- Chulalongkorn University.

- Ramkhamheang Universty.

- Rangsit University.

5.2 eUniversity

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www.eLearning.au.edu

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• “www.eLearning.au.edu” main menu:

- Welcome Messages.

- About the College.

- Degree Programs.

- Training Program.- Services.- Study Online.- News.- Contact us.

eUniversity (Cont.)

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• On September 23, 2002, Prof. Srisakdi sent a letter to the Ministry of University Affairs.

• In the same year, the University Councilof Assumption University approvedthe proposal from Prof. Srisakdi to establish the College of Internet Distance Education.

• Au is the first to offer complete eLearning Degree.

eUniversity (Cont.)

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• In 2007, there are three degree programs:- Master of Science in Information and Communication Technology.- Master of Science in Management.- Doctor of Philosophy

in eLearning Methodology.

eUniversity (Cont.)

• According to IT 2010, eIndustry refers to the “strengthening of the manufacturing

sector through the use of information technology as an essential tool in the creation of competitiveness of the manufacturing sector, thereby leading to sustainable economic growth.”

6. eIndustry.

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• The status of IT applications in the Thai industrial sector comprises of IT

applications in the back office, the production process, logistics,

and marketing.

eIndustry (Cont.)

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• IT 2010 includes the version to strengthen the Thai industrial sector in support of a Knowledge-Based Society via the development and linking of IT networks by 2010.

eIndustry (Cont.)

102

• The eIndustry policy to promote the use of knowledge as a production base

in the Thai industry sector:

- To Promote the use of industrial and marketing information on industrial

products as guidelines for decisions on the production of industrial products.

eIndustry (Cont.)

103

- To promote production links between large-scale and small-scale

entrepreneurs, both centrally and regionally.

- To bridge the gap in accessibility to information among Thai

entrepreneurs.

eIndustry (Cont.)

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• Target of eIndustry is to promote and develop IT application in the private sector in order to create knowledge-based industries by 2010.

eIndustry (Cont.)

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• In September 2004, the Ministry of Industry developed a comprehensive industrial portal, www.industrythailand.com, listing more than 70,000 producers bus only in Thai language.

eIndustry (Cont.)

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• In Thailand, many industries are using computer and the Internet but there are

still a lot more to do.

eIndustry (Cont.)

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• Example of eIndustry in Thailand is The Federation of Thai Industries (F.T.I.)(www.fti.or.th) is an upgraded body of the Association of Thai Industry which was created on November 13, 1967.

eIndustry (Cont.)

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F.T.I. (Cont.)

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• The transformation took place on December 29, 1987 by the enactment of the Federation of Thai Industries Act, 1987 which requires the body to be under the supervision of the Minister of Industry.

F.T.I. (Cont.)

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• The F.T.I. Acts aims at strengthening the private sector institution which will help make industrialization in Thailand more sustainable and synchronizing with other ongoing national economic development processes as well as ensuring a proper protection of the national interest in the world economic environment.

F.T.I. (Cont.)

111

• The membership of federation of Thai Industries.

1. Ordinary Member any of industrial enterprises in the country who must

comply with the Factory Act or the trade association in the industrial sector.

F.T.I. (Cont.)

112

2. Associate Member those individuals and juristic persons not in the industrial sector or other trade associations.

F.T.I. (Cont.)

113

• There are any topics related to eIndustry.

6.1 eTravel.

6.2 eAuto.

eIndustry (Cont.)

114

6.1 eTravel.

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• Web example is “www.tat.or.th”.

• The Tourism Authority of Thailand (TAT) was founded by the Yoyal Decree and was announced in the Government Gazette on 28 July 1959 when General Sarit Dhanarat was the Prime Minister,as the Tourism Promotion organizationof Thailand (TPOT).

eTravel (Cont.)

116

• Conducting the opening ceremony of the office on 18 March 1960.

• TPOT was upgraded to be the Tourism Authority of Thailand (TAT) by the National Legislature Council and was announced in the Government Gazette on 4 May 1979.

TAT (Cont.)

117

• At present, TAT has continued the tourism promotion for 45 years by defining the vision in the strives for excellence in tourism promotion and tourism market development.

TAT (Cont.)

118

• TAT’ policy such as:

- Promote the tourism industry to be an important instrument in tackling the country’s economic problem, creating jobs for people as well as increasing

income for the country.

TAT (Cont.)

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- Promote and develop the operation on proactive marketing strategies for increasing the new markets as well as the niche markets.

- Promote cooperation in all levels domestically and internationally on promotion for the development of tourism markets.

TAT (Cont.)

120

- Aim at organization and management development as well as development of the human resources’ ability to create a capable driving force in the operation.

- Accelerate the development of a tourism technological system for accommodating business activities information (e-Tourism) on the Internet.

TAT (Cont.)

121

• TAT’ services such as:

- Supplies information and data on tourist areas to the public

- Publicizes Thailand so as to encourage Thai and international tourists to travel in Thailand.

TAT (Cont.)

122

- Conducts studies to set development plans

for tourist areas.

- Co-operates with and supports the production and development of

personnel in the field of tourism.

TAT (Cont.)

123

6.2 eAuto.

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• Web example is “www.taladrod.com”

• TaladRod.com was founded in 2001 by a bunch of young and energetic computer engineers from the top computer engineering school in Thailand.

eAuto (Cont.)

125

• Their specialization in computer design,architecture and engineering will help modern businessmen to compete in the emerging eBusinesses of the modern world.

eAuto (Cont.)

126

• At present, A car to urban people, has become a necessity. A used car is a good alternative at a lower price to a new one.

• TaladRod.com is first project aiming to be an effective and efficient web-based eMarketplace for used cars.

TaladRod.com (Cont.)

127

• Provide the reliable data needed by everyone involved in buying and selling used cars. With the click of your finger tip, our genius search engine will provide exciting choices for buyers and our web site a facility for sellers to advertise their wares.

TaladRod.com (Cont.)

128

• TaladRod’ services such as:- Advertise about a used cars.- Give data about a used car.- Order a used cars.- The notice trades a used cars.- Advise about a used cars.

TaladRod.com (Cont.)

129

• TaladRod’ special service has 3 form:

- RightChoice.

- RightPeople.

- RightTime.

TaladRod.com (Cont.)

130

• Provide in eCommerce are selling goods and services (not only finance, tourism and IT services, but also other industries)

thru the Internet.

7. eCommerce.

131

• On July 13, 1998 , the Ministry of Commerce appointed Prof. Dr. Srisakdi Charmonman Project Manager on eCommerce for Export with 7 committeesnamely

- Public Relation and Training.

- Marketing.

- Consumer Protection.

eCommerce (Cont.)

132

- Taxes and Customs Duties.

- Shipping and Insurance.

- Payment and Security.

- Digital Signature and Certificate.

eCommerce (Cont.)

133

• The number of companies selected for the pilot projects was 100. After that many companies have been successful in eCommerce. A few example will be given.

eCommerce (Cont.)

134

• eCommerce in Thailand survey found that the value of Thai eCommerce are rose 305,159 million bath in fiscal year 2006and will hit 400,000 million bath in the future.

• More than 58 % is the value eAuction.• B2B Market is 80000 million.• B2C market is 47000 million.

eCommerce (Cont.)

135

• According to the Nectec Survey in August from 39,000 entrepreneurs.- 70 % of customer is afraid to fraud.- 60 % of customer is lost of confidence.- 56 % of customer is afraid of not receive the goods.

eCommerce (Cont.)

136

- 49 % of customer is not confidence about payment.

- 42 % of customer is stealing credit card.- 36 % of customer is need inform vender by

face to face.

eCommerce (Cont.)

137

• Most favorite of eCommerce's products

- Fashion, Cloths, Fabric and Leather 14.45%

- Tourism, Hotel and Restaurant 9.18%

- Computer and Applications 7.27%

eCommerce (Cont.)

138

• The first example is“www.PlatuMahachai.com” selling the popular Thai fish called “Pla Tu”.

• Owner used to sell the fish at Ram Intra Road Km. 8.

eCommerce (Cont.)

139

• He said he listened to Prof. Dr. Srisakdi Charmonman’ s radioprogram, “Internet IT with Srisakdi Charmonman” on Radio Thailand FM92.5that a man and a dog can setup a website to sell goods.

PlatuMahachai (Cont.)

140

• So, he set up a website to sell the fish abroad at 1 US$ each while the price in Thailand is much less and he revenueis hundred thousand per month.

PlatuMahachai (Cont.)

141

• The second example is “www.thaitambon.com”

• The idea and concept fot the construction of ThaiTambon.com was initiated in 1999.It aimed at a home page for Tambon or sub-district to encourage rural people to understand and use more Internet.

eCommerce (Cont.)

142

ThaiTambon.com

143

• The first home page was built for Tambon Tonpao, San Kamphaeng District, Chiang Mai Province and was demonstrated to the public at Chiang Mai and posted ever since until replaced by a web site “ThaiTambon.com” later on.

ThaiTambon.com (Cont.)

144

• In mid 2000 just about six months before the election, assignment was given to a team to develop and construct a web site called “ThaiTambon.com” by Department of Community Development of the Ministry of Interior.

• This web site went officially online on June 24, 2000.

ThaiTambon.com (Cont.)

145

• ThaiTambon’ Purposes is- To construct a comprehensive database system which accommodates necessary

information from every Tambon in Thailand. The web site will be a resource centre for public use.

ThaiTambon.com (Cont.)

146

- To use ThaiTambon.com to promote local Thai products for every Tambon, and to facilitate the buy-and-sell

procedure.Also, to encourage local communities to improve their products and to join the ThaiTambon.com eCommerce or electronic assisted commerce project.

ThaiTambon’ purposes (Cont.)

147

- To bring Internet technology to villages and this is the starting point of the

Tambon Internet Project.

- To help encourage and promote tourism in Thailand down to Tambon level. Thus moreincome will be distributed to rural people.

ThaiTambon’ purposes (Cont.)

148

- ThaiTambon.com will help rural people to exchange information, ideas, and to improve.

ThaiTambon’ purposes (Cont.)

149

• In the web “www.thaitambon.com”there are products more than 75,200 categories.

• There are OTOP product more than 34,500 categories.

ThaiTambon.com (Cont.)

150

• There are any topics related to eCommerce.

7.1 eMarketPlace.

7.2 eBusiness.

eCommerce (Cont.)

151

152

• eMarketPlace established in 2001 by the Department of Export Promotion of Ministry of Commerce and 5 private providers of eCommerce solution:- Internet Venture Co.,Ltd. - Psquare Network Co.,Ltd.

7.1 eMarketPlace.

153

- Samart Internet Co.,Ltd.- Thai Portal Co.,Ltd.- We Thai Dot Co.,L

Private Providers (Cont.)

154

• In the web “exporter.ThaiTrade.com”, there are more than 5,200 exporters

in 17 categories.

eMarketPlace (Cont.)

155

eMarketPlace (Cont.)

• In the web “www.emarket.sme.go.th” , there are more than 6,200 exporters.

156

eMarketPlace (Cont.)

• In the web “www.e-talad.com” , there are more than 5,926 exportersin 400 categories.

157

eMarketPlace (Cont.)

• In the web “www.foodmarketexchange.com” there are more than 21,900 members.

158

7.2 eBusiness.

• The company could check the number customers are online and looking for information its products and services.

• The company can communicate with consumers through website and via e-Mail.

159

eBusiness (Cont.)

160

eBusiness (Cont.)

• www.bangkokbank.com is example for eBusiness.

• Bangkok Bank’s eBusiness service makes customer payment easy, fast and safe with a variety of convenient payment gateways.

• eBusiness service now allows customer make payments though different.

161

Bangkokbank.com (Cont.)

• Whether customers are paying outlet stores, making business to business payments or transacting on the stock market.

• Customers are make convenient and efficient payments without having to visit the bank.

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• Using free case information service can find future appearance dates for cases in - Criminal Court.- Family Court.- Housing Court.

8. eCourt.

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• May also view information on both active and disposed cases in Civil Supreme and Local Civil Court, and by singing up for eTrack case tracking service can receive email updates and appearance reminders for Civil Supreme Court cases.

eCourt (Cont.)

164

• eCourt’s Services; Such As,

- Laws.

- Laws Administration and Management.

- Informations about eCourt .

eCourt (Cont.)

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www.judiciary.go.th

166

www.judiciary.go.th (Cont.)

• www. Judiciary.go.th is Ministry of Justice’s web.

• There are information system about:- Circle book justice court office.- Electronic list justice court.- Knowledge center.- Web mail.

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9. eParliament.

• An excellent example of eParliament is in the US where the Senate and the House of Representativeshave been highly computerized.

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eParliament (Cont.)

• In Thailand, computerization of Parliament started in 1991

with the following developments.

• 1991, the Computer Division of Parliament established to provide basic computer services.

• 1992, Guideline for ICT Policy established.

169

eParliament (Cont.)

1995-1997:•Computer network established.•Data link with government agencies

and private sector.

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eParliament (Cont.)

2001-2003: • Information Service and Access, such as:

- WiFi.- Computers in meeting room.- Etc.

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eParliament (Cont.)

• Public Relations:- Parliament Website for MPs and citizens.- Website for youth.

172

eParliament (Cont.)

2004-2006:• ISO 9002 for managing ICT System.• IT personnel improvement.

2007 and on.• Promote “eDemocracy” via the Internet.

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• The Royal Thai Armed Forces is the name of the military of Thailand.

• It has three main branches:

- Royal Thai Army.

- Royal Thai Navy.

- Royal Thai Air Force.

10. eArmforce.

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www.rta.mi.th

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• There are information system such as:- History.- Mission.- Commander.- Other interesting activities.- Other interesting sites.- Etc.

www.rta.mi.th (Cont.)

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www.navy.mi.th

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• There are information system such as:- Document and Journals.- History.- Activity Calendar.- Important Personnel.- Naval Tourist Sites.- Organization.- Navy Relates Facts.- Image and Symbols.- Etc.

www.navy.mi.th (Cont.)

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www.rtaf.mi.th.

179

• There are information system such as:- History.- Mission.- Organization.- News & Article.- Gallery.- Other Links.- Etc.

www.rtaf.mi.th (Cont.)

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11. Concluding Remarks.

• รออาจารย์�เขีย์น

• The second example

of eGovernment is commercial registration

at the Ministryof Commerce.

eGovernment (Cont.)

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• The Department allowed taxpayer to pay the taxes via the Internet at the web <www.rd.go.th>

• In addition, the Department use Short Message System (SMS) services to deliver information to taxpayer who use the Internet to submit returns and pay tax online.

eRevenue (Cont.)

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www.rd.go.th

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