Content is the new advertising for websites

Post on 29-Oct-2014

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Bullseye's Managing Director Jason Davey shares his views from Kentico Connect in Sydney on how content is the new advertising for websites. For more on Bullseye visit www.bullseye-digital.com

Transcript of Content is the new advertising for websites

Content is the New AdvertisingJason Davey

$48B brand value - #2 ‘Best Global Brand’ 2013

*Interbrand and Forbes global brand studies

There are many forms of content

SOCIAL MEDIA BLOG EDM

MUSICWEBINAR

PRESS RELEASE

VIDEOINFOGRAPHIC

GAMESLIDESHOW APP PRODUCT

DIFFICULTY TO PRODUCED

EPTH

OF

ENG

AG

EMEN

T

Talking the talk.W

Why is this successful?

• Clearly identified target market• Relevant and quality content• It’s not a sales pitch• Shareable, all the way• Linked content to product

Why is this successful?

• Clearly identified target market• Relevant and quality content• It’s not a sales pitch• Shareable, all the way• Linked content to product

• $0 media spend• Increased acquisitions by 40%• 136,557 people reached• 14,559 savings tips collected• Mini-book giveaway• 2012 ADMA Effectiveness

Award

Westpac - Social Media Campaign

Why is this successful?

• Clearly identified target market• Relevant and quality content• It’s not a sales pitch• Shareable, all the way• Linked content to product

UNDERSTAND

THE DECISION

MAKING PROCESS

INTEGRATED

CUSTOMER

EXPERIENCE+ =SuccessContent

Engagement

CUSTOMER-CENTRED DIGITAL MARKETING

CONTENT STRATEGY

SOCIAL STRATEGY

before

The currency of content

“Content is currency — something we trade for our audience’s attention. That currency

becomes more valuable every time it’s shared by someone other than ourselves.”

Frank Strong, Copyblogger

4 stages of the Content Marketing Lifecycle

Planning

CreationPromotion

Measurement

• Define audience• Touchpoints and lifecycle• Media types and budget

• Keywords targeted• Content formats• Multi-channel

• Engage social influencers• Use paid media• Explore different channels

• Track each channel• Track formats• Measure the ‘funnel’

Purchase Download Registration Enquiry Click-to-call

Time spent Pages/Visit Social shares Repeat Visits

Measurement metrics - the “funnel”

Engagement

Conversion

Page Views Clicks Visits Referrals SourcesReach

Forecasting content “campaign” outcomes

CONTENT

TRACKING CODE

TRACKING CODE

TRACKING CODE

TRACKING CODE

BLOG

EMAIL

FACEBOOK

TWITTER

5,000 x 15% 750

15,000 x 7% 1,050

35,000 x 3.5% 1,225

10,000 x 8% 800

55,000 3,825

DISTRIBUTIONCHANNEL

AUDIENCEENGAGEMENT RATE

AUDIENCEENGAGED

TOTAL

CAMPAIGN RESULT = Sum of engaged audience across the distribution channels

YOU CAN’T MANAGE WHAT YOU DON’T MEASURE

ACTIONABLE DATA

WHERE

WHY?

HOWWHEN

WHAT

WHO1. Demographics

2. Location

3. Topic / Task

4. Search

5. Time of day

6. Channel / Device

CONTEXT

Optimisation strategies multiply results

Up weight and expand on the proven as well as testing and incorporating the potential to continue building the mix long term

The Proven

The Hit

The Miss

Traffic / sales goals

Time

Your plans must remain fluid and open to optimisation

Activity

Content and SEO Relationship

1-2 Word Phrases‘holiday’

2-3 Word Phrases‘holiday queensland’

More Descriptive Phrases‘Romantic island getaway queensland’

KEY PHRASE CURVE

HIGH COST & COMPETITION

LOW COST AND RISK

LOW PROBABILITY OF CONVERSION

HIGH PROBABILITY OF CONVERSION

SOURCE: elliance.com

Over 60% of Google searches use 3 keywordsor more!

Advertising your content will accelerate growth

Growth by advertising Growth by content marketing Growth by content

+ advertising

The ROI of Content Marketing

• 65% reduction in churn rate• 127% of sales targets reached• Pipeline doubled – Q1• Pipeline tripled – Q2!

Meagan EisenbergVice President – Demand Generation, DocuSign

The ROI of Content Marketing

• Thought Leadership campaign• Microsite, emails, e-book + social• $8M in new pipeline closed

Summary of the right approach

Your Business Your Prospects

Rich-media, Tools, Campaigns and

Community

RELEVANCE

ENGAGEMENT

CONTENT

LEADS/SALES

Any questions?

jason.davey@bullseye-digital.com

@jasondavey