Connected Traveler. Smart Hotels & Smart Destinations ... · “EasyonPAD based solutions are able...

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Transcript of Connected Traveler. Smart Hotels & Smart Destinations ... · “EasyonPAD based solutions are able...

Smart Hotels & Smart Destinations, looking for the Connected Traveler.

Francis Ortiz @Fortizcrea

Environmental problem

The world is moving away from paper and getting more digitized everyday.

For several industries where information needs to be presented to customers, there is an opportunity to digitize what was previously paper based.

In the long run this is definitely more cost effective and allows information to be updated almost instantly.

Remote device management, data security and communication problem

Today’s Highly Mobilized sectors such as Hospitality, Hotels, Auto Rental, Event organizers, Retail, Transportation sector, Maintenance, Education, Leisure and Destination/Cities Officials need a remotely manageable and upgradeable system that allows them to communicate with their customers, employees, users and travelers in real time, securing and streamlining B2B and B2C processes.

Current Solutions don’t workCurrent Downloadable Apps require constant connectivity and intensive data usage on 3G/4G and wireless networks,

BYOD (Bring Your Own Device) based solutions

allow Users to disconnect hardware and

software features such as GPS; notifications,

bluetooth or 3G/Wifi, thus eliminating the

possibility of any Business / Organization to

guarantee an efficient and constant tracking,

communication and remote management of

those devices and Users.

Too many apps installedDoes having an app for everything really make life easier?

The fact is, we have too many apps right now, and most of them are point solutions.

App stores and our mobile devices are overcrowded with apps, and our lives don’t seem to be getting any easier.

The most used apps for travelers are usually already installed: maps, weather, social media.

Not enough free access points throughout trip

Free wifi is not enough, Connected Users demand fast and secure wifi access all around hotel premises.

Going cafetería to cafetería to stay connected is not an option.

Not enough public wifi access points in most destinations.

Too much Data usage on Holiday or business tripsThe biggest pain point around international business travel, besides the travel itself, is the unpredictability of the wireless bill following the trip.

Even with decreasing Roaming prices, or even when travelling within own country normal data usage increases immensely during business and leisure trips.

No control over features for both B2C and B2B environments when relying on BYOD.BYOD (Bring Your Own Device) based solutions

allow Users to disconnect hardware and

software features such as GPS; notifications,

bluetooth or 3G/Wifi, thus eliminating the

possibility of any Business / Organization to

guarantee an efficient and constant tracking,

communication and remote management of

those devices and Users.

The Solution

A hybrid Middleware (PaaS) that remotely controls both hardware and device content, providing a secure environment where users can not modify the device’s content, ensuring content and services integrity, as well as device control and function.

The SolutionBusiness Owned Tablet / Smartphone based solutions that digitize the client interactions for the industries they are in.

“EasyonPAD based solutions are able to provide information to customers and also take input (e.g. upsell or booking hotel services). Therefore it’s two way communication between the Device User/End Customer and the Platform/Device owner.”

About the Company

Singularity Innovation was born in 2011 as an original idea from two visionaries, looking to improve business and communication processes in a highly mobilized era, such as Destination and Hospitality loyalty, e-concierge solutions, e-homes, Energy Efficiency or Smart Cities. This idea became reality with the creation of Singularity Innovation S.L a Technology and Software Development company back in 2012, followed by the creation of EasyonPAD Platform in 2013, currently leaders in the Middleware and remote management of content and devices in B2B & B2C corporate processes.

20112012

2013

2014

Original Idea

US & EU Launch

The SolutionBusiness Owned Tablet / Smarthpone based solutions that digitize the client interactions for the industries they are in.

A hybrid Middleware (PaaS) that remotely controls both hardware and device content, providing a secure environment where users can not modify the device’s content, ensuring content and services integrity, as well as device control and function.

“EasyonPAD based solutions are able to provide information to customers and also take input (e.g. upsell or booking hotel services). Therefore it’s two way communication between the Device User/End Customer and the Platform/Device owner.”

At Destination Traveller CompanionWIFI through tablet hotspot

Automatic Translation System

Activities Agenda

Communication with Company

Improve Loyalty

On Screen Messaging and alerts

Destination Information & local activities

Tickets & Vouchers to Sponsor Business

Polls and Quizzes, Satisfaction Surveys

Local Authorities presentations

Venues information and promotion

Car Rentals

Accommodation

Excursions and Tickets

Experiences Booking

Routes and sightseeing

Local Transport and Timetables

Local Food and Traditions

Destination Tips and Tricks

Official Safety and Health Information

At Destination Traveller Companion

ADD ANY 3RD PARTY APP OR YOUR OWN APP

OTHER TECHNOLOGIES

CLIENT APPLICATIONS EMPOWERMENT

MOBILE PAYMENTS

ACCESS CONTROLAND PRESENCE

RLBS

RESOURCE LOCATION BASED SERVICES

ULBS - TLBS(USER & THINGS LOCATION

BASED SERVICES)

INTERNET OF THINGS

IoT

ibeaconsUribeacons

UXBSUSER XPERIENCES BASED SERVICES

VIRTUAL TOURS

VIRTUAL REALITY

AUGMENTED REALITYINTERACTIVE MENUS AND INFO PANELS - AUGMENTED REALITY MAPS AND ROUTES

MAINTENANCE AND EDUCATION ASSISTANCE - DESTINATION PROMOTION

UXBSUSER EXPERIENCES BASED SERVICES

AUGMENTED REALITY

WEARABLESSMART WATCHES - AUGMENTED REALITY GLASSES - BLUETOOTH

BRACELETS - RFID RINGS

UXBSUSER XPERIENCES BASED SERVICES

M2MMachine to Machine Technologies.Connecting Things to Things, Machines to Machines, Sensors to Machines.

EasyonDESTINATION EasyonEVENT EasyonWINGS

EasyonMUSEUM EasyonRESTAURANT - EasyonPOS EasyatHOME

Thank You!www.easyonpad.com