Workforce PlanningCompetency Based Selection

Michael DavisSandra Sales

Workshop Objectives

• Purpose• Concepts• Techniques• Validity - Job Relatedness• Exercise• Demonstration

Why Competency Based Selection?

• Organizational Streamlining• Workforce Planning• Internet Based Exams• Improving Job Person Match• Predicting Success• Reducing Turnover

Competency Definition

• Technical Competency - Determines what work is accomplished.

• Personal/Interpersonal Competency - Determines how the work is accomplished.

History of Competency Based Selection NEOAC-CLUES

• Neuroticism• Extroversion• Openness• Agreeable• Conscientious

• Stability• Extroversion• Undogmatic• Likable• Conscientious

Normal Distribution of Competency

• Envision the bell curve

• Focus on high performers in a specific position/job

• Distinguishing characteristics

Job Analysis

• What?• Why?• When?• Who?

Examination Planning

• Human Resources Role - Process experts

• Program Manager’s Role - Job knowledge, program expertise

Star Search

• High Performers

• Average Performers

• Poor Job/Person Match

Identifying Essential Competencies

• Technical Competency - Technical expertise essential to perform the defined duties

• Personal/Interpersonal Competency - Individual characteristics demonstrated by high performers

Measuring Competency

• Job Relatedness• Technical - Application, resume,

Experience, Reference Check, Work Samples, Interview, Reference Check

• Personal/Interpersonal - Interview, Reference Check

• Probation Period Management

Competency Based Question

Personal/Interpersonal Competency - Trustworthy

Question - All of us are confronted by a variety of temptations in our jobs. Can you tell us about such a time in your experience and how you handled it?

Making the Competency Based Decision

Hire Hard using all of the information gathered from job analysis through the probation period.The ultimate success is to Manage Easy

Record Keeping

• Job Analysis, including star search information

• Maintain all paperwork from the exam planning process

• Take and keep copious notes from the interview process

• Reference check information must be maintained

Competency Based Selection Video

Demonstration Video

Workforce PlanningCompetency Based Selection

Thank you for participating!

Michael and Sandra