Post on 13-Apr-2017
@elle_mccann
COMMUNITY PARTNERSHIPIN CIVIC TECH
Laurenellen McCann@elle_mccann
@elle_mccann
COMMUNITY PARTNERSHIPIN CIVIC TECH
Laurenellen McCann@elle_mccann
LET’S ACTUALLY
DO IT!
@elle_mccann
COMMUNITY PARTNERSHIPIN CIVIC TECH
Laurenellen McCann@elle_mccann
LET’S ACTUALLY
DO IT!and learn from other people and fields and places and
traditions etc where people do this and have been doing it
for a long time is this too much text yet what do you think
IDEA DESIGN BUILD TEST RELEASE
THE CIVIC TECH PRODUCTION LINE
@elle_mccann
TODAY
IDEA DESIGN BUILD TEST RELEASE
THE CIVIC TECH PRODUCTION LINEWHAT WE THINK WE’RE DOING
@elle_mccann
IDEA DESIGN BUILD RELEASE
THE CIVIC TECH PRODUCTION LINE
@elle_mccann
Civic technologies’ “engagement” model
*~engagement~*
IDEA DESIGN BUILD TEST RELEASE
THE CIVIC TECH PRODUCTION LINEWHAT WE THINK WE’RE DOING
@elle_mccann
IDEA DESIGN BUILD TEST RELEASE
THE CIVIC TECH PRODUCTION LINEWHAT WE ACTUALLY DO
@elle_mccann
small group ideation
IDEA DESIGN BUILD TEST RELEASE
THE CIVIC TECH PRODUCTION LINEWHAT WE DO
@elle_mccann
small group design OR “empathy”-driven design in small group
IDEA DESIGN BUILD TEST RELEASE
THE CIVIC TECH PRODUCTION LINEWHAT WE DO
@elle_mccann
collaboration w/team or
open source community
maybe feedback loop w/focus group or other “testers”
IDEA DESIGN BUILD TEST RELEASE
THE CIVIC TECH PRODUCTION LINEWHAT WE DO
@elle_mccann
punt tool out into the universe, call it a success
WHAT WE DO
@elle_mccann
@elle_mccann
…and then *~civics~*
CIVIC TECH
@elle_mccann
WHAT ARE CIVIC TECHNOLOGIES?
“ ….tools we use to create, support, or serve public good
http://civichall.org/civicist/what-is-civic/
@elle_mccann
“PUBLIC GOOD”
@elle_mccann
@elle_mccann
It’s people! -- Detective Thorn, Soylent Green, 1973
IN A DEMOCRACY,the civic arena includes how government works and how
people interact with government, but also how people interact with each other — the structures we use to govern ourselves informally as well as formally.
*
*actually, this applies to all forms of government; I just wanted to remind you that we’re talking about GOVERNANCE not MARKETS
@elle_mccann
IDEA DESIGN BUILD TEST RELEASE
THE CIVIC TECH PRODUCTION LINE
@elle_mccann
@elle_mccann
“building with” helps us escape small group mentality for civic problem-solving—starting with “problem” identification.
SPOILER ALERTthere isn’t a one-size-fits-all solution
@elle_mccann
SPOILER ALERTthere isn’t a one-size-fits-all solution
except…
@elle_mccann
MEET PEOPLE WHERE THEY ARE…
@elle_mccann
MEET PEOPLE WHERE THEY ARE…LITERALLY
YOU@elle_mccann
PEOPLE FIRST CRITERIA
1.Start with people: Work with the real people and real communities you are part of, represent, and/or are trying to serve
2. Cater to context: Leverage and operate with an informed understanding of the existing social infrastructure and sociopolitical contexts that affect your work
3. Respond to need: Let expressed community ideas, needs, wants, and opportunities drive problem-identification and problem-solving
4. Build for best fit: Develop solutions and tools that are the most useful to the community and most effectively support outcomes and meet needs
5. Prove it: Demonstrate and document that community needs, ideas, skills, and other contributions are substantially integrated into — and drive — the lifecycle of the project
@elle_mccann
http://smartchicagocollaborative.org/modes
MEET PEOPLE WHERE THEY ARE…
1. ...socially (Utilize Existing Social Infrastructure)
2. ...technically (Utilize Existing Tech Skills and Infrastructure)
3. ...physically (Lead from Share Spaces)
4. ...on equal terms (Distribute Power)
5. ...and decide where you’re going together (Create Two-Way Educational Environments)
@elle_mccann
http://smartchicagocollaborative.org/modes
@elle_mccann
most common practice used to make civic tech with, not for communities:
http://smartchicagocollaborative.org/modes
@elle_mccann
working in partnershipwith hyperlocal groups
with intersecting interests
most common practice used to make civic tech with, not for communities:
http://smartchicagocollaborative.org/modes
IDEA DESIGN BUILD TEST RELEASE
THE CIVIC TECH PRODUCTION LINEWHAT WE DO
@elle_mccann
IDEA DESIGN BUILD TEST SHARE
WHAT THE CIVIC TECH PRODUCTION LINE COULD BE
@elle_mccann
IDEA DESIGN BUILD TEST SHARE
WHAT THE CIVIC TECH PRODUCTION LINE COULD BE
@elle_mccann
thinking about civic tech in terms of relationships puts us in a framework that includes not just “literacy”, but human exchange, stewardship, invitation, iteration, etc
WHAT THE CIVIC TECH PRODUCTION LINE COULD BE
IDEA DESIGN BUILD TEST SHARE
@elle_mccann
SOURCE: The Pew Commission for Completely Real Fake Data
*~engagement~*
IDEA DESIGN BUILD TEST SHARE
@elle_mccann
IDEA DESIGN BUILD TEST SHARE
@elle_mccann
IDEA DESIGN BUILD TEST SHARE
@elle_mccann
…cool, buuuuuuut@elle_mccann
MEET PEOPLE WHERE THEY ARE…
1. ...socially (Utilize Existing Social Infrastructure)
2. ...technically (Utilize Existing Tech Skills and Infrastructure)
3. ...physically (Lead from Share Spaces)
4. ...on equal terms (Distribute Power)
5. ...and decide where you’re going together (Create Two-Way Educational Environments)
@elle_mccann
http://smartchicagocollaborative.org/modes
@elle_mccann
COMMUNITY PARTNERSHIPIN CIVIC TECH PRODUCTION
@elle_mccann
COMMUNITY PARTNERSHIPIN CIVIC TECH PRODUCTION
@elle_mccann
COMMUNITY PARTNERSHIPIN CIVIC TECH PRODUCTION
“community” is an abstract, meaningless unit of “engagement” until we get brave enough to define not just WHO is part of “it”, but who isn’t. without this examination of inclusion and exclusion, we can’t make informed decisions about
how to do our work better—who must be included in a project and when in order to create the civic work we aspire to in a way that is impactful, just, and worthwhile.
IDEA DESIGN BUILD TEST SHARE
@elle_mccann
@elle_mccann
INVITATION+
INFORMATION=
PARTICIPATION
Whitney May, Center for Technology and Civic Life
YOUR OFFICIAL INVITATION: JOIN THE CONGA LINE.
YOU@elle_mccann
@elle_mccann
THANKShttp://smartchicagocollaborative.org/modes
http://buildwith.org
http://laurenellen.com