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COMMUNICATIONS ANALYST FOR BUSINESS
Glossary and Report Guide
Communications Analyst for Business – Glossary & Report Guide
2013 – Bell Aliant. All Rights Reserved. 2
Contents
Introduction …….……………………………………………………………………..…..3
Detail Reports
· Account Summary Detail…….…………………………………………………....3
· Call Usage Detail ………………………………………………………………...5
· Directory Advertising Detail ……………………………………………………..6
· Mobility Call Usage Detail ……………………………………………………….7
· Mobility Charges by Cellular Detail ……………………………………………...8
· Mobility Other Charges and Credits Detail ……………………………………..10
· Mobility Other Usage Detail …………………………………………………….10
· Mobility Recurring Charges Detail ……………………………………………...11
· Mobility Summary of Usage Detail ……………………………………………..12
· Other Charges & Credits Detail ………………………………………………...12
· Other Usage Detail ……………………………………………………………...13
· Packet Usage Detail …………………………………………………………….14
· Packet Billing Summary Detail …………………………………………………16
· Recurring Charges Detail ……………………………………………………….17
· Tax Report Detail ……………………………………………………………….18
· Restricted Tax Report…...……………………………………………………….19
· Toll Free Bill Summary Detail …………………………………………………20
· Toll Free Call Detail ……………………………………………………………21
· Charges by Subscriber – Billed Number Report ………………………………..23
Summary Reports
· Account Summary ……………………………………………………………...24
· Call Usage Summary …………………………………………………………...25
· Directory Advertising Summary ……………………………………………….26
· Mobility Other Charges and Credits Summary …………………………………27
· Mobility Other Usage Charges Summary ………………………………………27
· Mobility Recurring Charges Summary …………………………………………28
· Other Charges and Credits Summary …………………………………………..29
· Other Usage Summary ………………………………………………………….29
· Packet Billing Summary ………………………………………………………..30
· Recurring Charges Summary ………………………………………………….31
· Tax Summary …………………………………………………………………...32
· Restricted Tax Summary….……………………………………………………...32
· Toll Free Summary………………………………………………………………32
Communications Analyst for Business – Glossary & Report Guide
2013 – Bell Aliant. All Rights Reserved. 3
Introduction
The Communications Analyst for Business Glossary and Report Guide provides
an overview of what the report is and describes each field contained within each report.
These comprehensive reports help you quickly determine your telecommunications
information by providing both high-level summaries and detailed information. For
example, for a quick view of your call usage, use the Summary reports to view calls
summarized by criteria such as date or account number. Use the Detail reports to view
more detailed call information, such as call date and length. You can also drill down
through a Summary report to view more detailed information. For example, if the report
shows calls summarized by account number, you can view call details for each account
number. You can use the Summary and Detail reports as they are or modify the reports
to meet your needs. You can add or remove fields, change the sorting and grouping
options, and change the report mode to either a table or graph (Summary reports only).
You can also modify the number of records to be included in your detail reports rather
than using the default of 50 records.
Detail Reports
Account Summary Detail
Description: Report will provide a summary of total current charges billed to the
account. Total current charges include: recurring monthly, usage, miscellaneous,
mobility discounts, directory advertising and late payment charges.
Previous balance, payments and adjustments are included as well.
This report is sorted by Provider, and Account Number.
This report displays account summary information for both landline and mobility
charges.
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Prime Number Prime telephone number commonly associated
with the account number
This field is not applicable for Mobility account
information
Communications Analyst for Business – Glossary & Report Guide
2013 – Bell Aliant. All Rights Reserved. 4
Monthly Recurring Charge Total monthly charges
Usage Charges Total amount of usage charges. This includes long
distance, toll free, data pac and other usage
Miscellaneous Charge Any charge to an account other then adjustments,
Directory advertising & late payments.
Discounts Percentage or flat rate discount applied to the
account or individual service number
Directory Advertising Any monthly or annual Directory Advertising
Charges
Late Payment Late payment charges for any outstanding amount
HST Harmonized Sales Tax
GST Federal Goods & Services Tax
PST Provincial Sales Tax
Total Current Charges All current charges including taxes
Previous Balance Amount of the last statement, before payments
and adjustments
Payments Total payment amount
Adjustments (tax inclusive) Total of all credit adjustments including tax
adjustments
Total Amount Due Total amount due (Previous Balance less
Adjustments, plus Current Charges including late
payment amounts)
Statement Date Date the statement or bill was issued
Call Usage Detail
Description: Report will provide the details of all long distance calls along with the
cost. It is sorted by Provider, Account Number, Number Billed/Circuit Number,
Call Date and Call Time.
Communications Analyst for Business – Glossary & Report Guide
2013 – Bell Aliant. All Rights Reserved. 5
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Number Billed/Circuit
Number
Service number or calling card number to which
the charge is associated
Client Code Customer client code dialed at the time the call
was placed
Call Date Date the call was placed
Day of Week Day of the week the call was placed
Call Time Time the call was placed
Origin Number Number from where the call originated
Originating City City from where the call originated
Originating Province/State Province or state from where the call originated
Terminating Number Terminating number to where the call was
placed
Terminating City Terminating city to where the call was placed
Terminating Province/State Terminating province or state to where the call
was placed
Long Distance Minutes Number of minutes billed for the call
Long Distance Provider Name of long distance provider
Group Description Service name to describe type of call placed
Message Class Description Service name to describe method of call
placed/received
Billed Amount Amount billed for each call
HST Harmonized Sales Tax
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GST Federal Goods & Services Tax
PST Provincial Sales Tax
Statement Date Date the statement or bill was issued
Invoice Number A unique invoice number on which these charges
are billed
Reference Number A unique identifier on a given invoice
Prime Number Prime telephone number commonly associated
with the account number
Directory Advertising Detail
Description: Report will provide details of monthly or annual Directory
Advertising charges by Account Number and Service Description. It is sorted by
Provider, Account Number and Service Description.
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Service Description Description of service offering being billed
Quantity Quantity being billed
Billed Amount Amount billed for each item
HST Harmonized Sales Tax
GST Federal Goods & Services Tax
PST Provincial Sales Tax
Message Fields
(message1 to message 13)
Miscellaneous message(s)
Statement Date Date the statement or bill was issued
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2013 – Bell Aliant. All Rights Reserved. 7
Invoice Number A unique invoice number on which these charges
are billed
Prime Number Prime telephone number commonly associated
with the account number
Mobility Call Usage Detail
Description: Report provides call details and charges associated with regular call
usage. The report is sorted by Provider, Account Number, Number Billed, Call
Date and Call Time
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Number Billed Service number to which the charge is associated
Call Date Date the call was placed
Call Time Time the call was placed
Terminating City
Terminating city, province, state or country to
where the call was placed
Terminating Number
Terminating number to where the call was
placed
Originating City
City, province, state or country from where the
call originated
Rate Period
Rate Periods are a component of Rate Plans
used to identify the period of time during which
the usage was incurred. Following is an
explanation of the Rate Period codes and the
most common time periods.
PEAK = Daytime = 6am to 6pm
OFPK = Evening = 6pm to 6am Monday to
Thursday
OPK2 = Weekends = 6pm Friday to 6am
Monday
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2013 – Bell Aliant. All Rights Reserved. 8
Airtime Minutes
Number of airtime minutes billed for the call
Long Distance Minutes
Number of long distance minutes billed for the
call
Roaming Minutes
Number of roaming minutes billed for the call
Rate Per minute rate at which the call was rated
Airtime Charge Rate of the call multiplied by the airtime
minutes
Long Distance Charge Rate of the call multiplied by the long distance
minutes
Roaming Airtime Charges Rate of the call multiplied by the roaming
minutes
Roaming Long Distance
Charge
Rate of the call multiplied by the roaming
minutes
Billed Amount Amount billed for each call
Statement Date Date the statement or bill was issued
Reference Number Number identifying a specific call occurrence
Mobility Charges by Cellular Detail
Description: Report provides a summary of all charges associated with each service
number and at the account level. The report is sorted by Provider, Account
Number and Number Billed.
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Number Billed Service number to which the charge is associated
Recurring Charges Total Recurring Charges including fractional or
partial month recurring charges
Other Charges and Credits Total Other Charges and Credits
Communications Analyst for Business – Glossary & Report Guide
2013 – Bell Aliant. All Rights Reserved. 9
Airtime Charges
Total Airtime Charges
Long Distance Charges
Total Long Distance Charges
Roaming Airtime Charges
Total Roaming Airtime Charges
Roaming Long Distance
Charges
Total Roaming Long Distance Charges
Other Usage Charges
Total Other Usage Charges. Other Usage refers
to any usage other than regular call Airtime
usage, eg Event usage and Packet usage
Discounts
Percentage or flat rate discount applied to the
account or individual service number
HST
Harmonized Sales Tax
GST Federal Goods & Services Tax
PST Provincial Sales Tax
Current Charges Total charges including applicable taxes
generated during the current billing cycle
LPC Late Payment Charges
Previous Balance Balance on previous statement
Payments Total Payment amount
Adjustments Total of all credit and debit adjustments
excluding tax
Total Due Total amount due (Previous Balance less
Payments and Adjustments, plus Current
Charges including Late Payment amounts)
Statement Date Date the statement or bill was issued
Communications Analyst for Business – Glossary & Report Guide
2013 – Bell Aliant. All Rights Reserved. 10
Mobility Other Charges and Credits Detail
Description: Report provides details of one-time charges or credits applied to the
account or individual service number. The report is sorted by Provider, Account
Number, Number Billed and Date
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Number Billed/Circuit
Number Service number to which the charge is associated
Date Date the charge or credit was applied to the
account. The Date displayed with credits for
services included in discount packages is the
statement date
Service Description Description of charge or credit billed
Billed Amount
Amount billed for each charge or credit item
Statement Date
Date the statement or bill was issued
Mobility Other Usage Detail
Description: Report provides call details of other usage. Other usage refers to any
usage other than regular call usage, eg Event usage and Packet usage. The report is
sorted by Provider, Account Number, Number Billed, Service Description, Date and
Time
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Number Billed/Circuit
Number Service number to which the charge is associated
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Service Description Description of service offering being billed
Date Date the usage was incurred
Time
Time the usage was incurred
Data Volume
Volume of data usage billed
Billed Quantity
Quantity of other usage billed
Unit Price
Price per unit associated with type of service
used
Billed Amount
Amount billed for each occurrence of usage
Statement Date
Date the statement or bill was issued
Reference Number
Number identifying a specific usage occurrence
Mobility Recurring Charges Detail
Description: Report provides service descriptions, details and charges for services
billed on a recurring basis at the account or service number level
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Number Billed/Circuit
Number Service number to which the charge is associated
Service Description Description of service offering being billed
Service Date First and last date the service offering was active
during the bill month
Billed Amount
Amount billed for each item
Statement Date
Date the statement or bill was issued
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Mobility Summary of Usage Detail
Description: Report provides a summarized view of usage detail and charges for
any usage incurred by service number. The report is sorted by Provider, Account
Number and Number Billed
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Number Billed Service number to which the charge is associated
Type of Usage Description of Usage being billed
Rate Period Rate Periods are a component of Rate Plans
used to identify the period of time during which
the usage was incurred. Following is an
explanation of the Rate Period codes and the
most common time periods
PK (Peak) = Daytime = 6am to 6pm
OP = Evening = 6pm to 6am Monday to
Thursday
OP2 = Weekends = 6pm Friday to 6am Monday
Quantity
Quantity of usage being billed
Unit of Measure Standard means of measuring the same type of
usage, eg – minutes, messages or megabytes
Amount
Amount billed for each type of usage
Statement Date
Date the statement or bill was issued
Other Charges & Credits Detail
Description: Report will provide details of miscellaneous/one time charges and or
credits. Examples of these include one time service charges and customer rebates.
Fields:
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Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Number Billed/Circuit
Number
Working Telephone Number or circuit
number to which the service is billed
Invoice Number The unique Invoice Number on which
these charges are billed
Invoice Date The date the Invoice was issued
Customer Reference Number
Reference number provided by the customer at
the time of the service order ( eg PO #)
Service Description
Description of service offering being billed
Quantity
Quantity being billed
Unit Price
Price per unit
Billed Amount
Amount billed for each item
HST
Harmonized Sales Tax
GST
Federal Goods & Services Tax
PST Provincial Sales Tax
Message Fields
(message 1 to message 13)
Additional billing information if applicable
Statement Date Date the statement or bill was issued
Prime Number Prime telephone number commonly associated
with the account number
Other Usage Detail
Description: Report will provide details of Other Usage charges and is sorted by
Provider, Account Number, Number Billed/Circuit Number and Service
Description.
Default Fields:
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2013 – Bell Aliant. All Rights Reserved. 14
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Number Billed/Circuit
Number
Service number or calling card number to which
the Charge is associated
Service Description Description of service offering being billed
Quantity Quantity of included units and billed units
Billed Quantity Quantity of billed units
Unit Price Price per unit
Billed Amount Amount billed for each item
HST Harmonized Sales Tax
GST Federal Goods & Services Tax
PST Provincial Sales Tax
Prime Number Prime telephone number commonly associated
with the account number
Statement Date Date the statement or bill was issued
Packet Usage Detail
Description: Report provides detail of packet usage and is sorted by Provider and
Account Number.
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Account ID Telco Account Number on which the service is
billed
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2013 – Bell Aliant. All Rights Reserved. 15
Division Information provided by the customer to format
equipment reports
Billing Service Name Packet Service name for which the call has been
billed
Network Network name being used
NUI Packet Service Network User Identifier (NUI)
Billing Address Address to which the call has been billed
Billing City City to which the call has been billed
Other Address Second address
Other City Name of a second city
Other Service Name Other service name
Off Peak Indicator Off peak indicator
Reverse Code Reverse call code
Commute Outdial
Number of Calls Packet Service number of calls
Number of Resets Number of resets when generated by the user
Hold Time Hold time in minutes for public dial ports and
International calls
Billable KS Billable Kilo segment (1000 segments). Billing of
data packets in Packet Service is done in
segments.
KS Type Kilo segment type codes
KS Rate Rate per Kilo segment
NUI Charge Charge for Network Number Identifier
Connect Charge Connection Charge
Hold Charge Packet Service hold charge
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Usage Charge Packet Service usage charge
Percent Discount The percentage of discount applied
Discount May contain depending on service
HST Harmonized Sales Tax
GST Federal Goods & Services Tax
PST Provincial Sales Tax
QST Provincial Tax - Quebec - Sales
Tax Code This code is input on certain product and service
records to determine tax applicability
Total Amount Total Amount
Customer ID Customer ID
Statement Date Date the statement or bill was issued
Prime Number Prime telephone number commonly associated
with the account number
Packet Billing Summary Detail
Description: Report will provide a detail summary of Packet Usage charges
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Prime Number Prime telephone number commonly associated
with the account number
Number Billed/ Circuit
Number
Service number or circuit number to which the
charge is associated
Service Description Description of service offering being billed
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2013 – Bell Aliant. All Rights Reserved. 17
Billed Amount Amount billed for each service
HST Harmonized Sales Tax
GST Federal Goods & Services Tax
PST Provincial Sales Tax
Statement Date Date the statement or bill was issued
Recurring Charges Detail
Description: Report will provide details of Monthly Recurring charges and is
sorted by Provider, Account Number, Number Billed/Circuit Number and Service
Description.
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Number Billed/Circuit Service number or circuit number to which the
charge is associated
Location Location
Action Addition or removal of services
From Date First date in bill month service was billed from
To Date Last date in bill month service was billed to
Service Description Description of service offering being billed
Quantity Quantity being billed
Unit Cost Monthly cost of service
Charge Group Description Description of service type
Billed Amount Amount billed for item
HST Harmonized Sales Tax
Communications Analyst for Business – Glossary & Report Guide
2013 – Bell Aliant. All Rights Reserved. 18
GST Federal Goods & Services Tax
PST Provincial Sales Tax
Statement Date Date the statement or bill was issued
Prime Number Prime telephone number commonly associated
with the account number
Tax Report Detail
Description: Report will provide details of Tax charges and is sorted by Provider,
Account Number and Province.
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
HST Harmonized Sales Tax
GST Federal Goods & Services Tax
PST Provincial Sales Tax
Adjustment HST Harmonized Sales Tax adjustment
Adjustment GST Goods and Services Tax adjustment
Adjustment PST Provincial Sales Tax adjustment
AB PST Provincial Tax - Alberta
BC PST Provincial Tax - British Columbia
MB PST Provincial Tax - Manitoba
NB PST Provincial Tax - New Brunswick
NL PST Provincial Tax - Newfoundland
NS PST Provincial Tax - Nova Scotia
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NT PST Provincial Tax - Northwest Territories
ON PST Provincial Tax - Ontario
PE PST Provincial Tax - Prince Edward Island
QER PST Provincial Tax - Quebec - Equipment
Rental
QOT PST Provincial Tax - Quebec - Other Tax
QST PST Provincial Tax - Quebec - Sales
QTS PST Provincial Tax - Quebec -
Telecommunications
SK PST Provincial Tax - Saskatchewan
YK PST Provincial Tax - Yukon
Atlantic HST
AB HST
Harmonized Sales Tax – Atlantic Provinces
Harmonized Sales Tax – Alberta
BC HST
MB HST
NB HST
NL HST
NS HST
NT HST
Harmonized Sales Tax – British Columbia
Harmonized Sales Tax- Manitoba
Harmonized Sales Tax- New Brunswick
Harmonized Sales Tax – NewFoundland
Harmonized Sales Tax - Nova Scotia
Harmonized Sales Tax – North West Territories
ON HST
PE HST
QC HST
SK HST
YK HST
Harmonized Sales Tax – Ontario
Harmonized Sales Tax – Prince Edward Island
Harmonized Sales Tax - Quebec
Harmonized Sales Tax – Saskatchewan
Harmonized Sales Tax – Yukon
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Statement Date Date the statement or bill was issued
Prime Number Prime telephone number commonly associated
with the account number
This field is not applicable for Mobility account
information
Restricted Tax Report
Description: Report will provide only those portions of the Federal tax that are
deemed as restricted
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
AB HST Telecom Services
BC HST Telecom Services
MB HST Telecom Services
NB HST Telecom Services
NL HST Telecom Services
NS HST Telecom Services
NT HST Telecom Services
ON HST Telecom Services
PE HST Telecom Services
QC HST Telecom Services
SK HST Telecom Services
YK HST Telecom Services
Alberta HST Telecom Services
British Columbia HST Telecom Services
Manitoba HST Telecom Services
New Brunswick HST Telecom Services
Newfoundland HST Telecom Services
Nova Scotia HST Telecom Services
Northwest Territories HST Telecom Services
Ontario HST Telecom Services
Prince Edward Island HST Telecom Services
Quebec HST Telecom Services
Saskatchewan HST Telecom Services
Yukon HST Telecom Services
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Statement Date
Prime Number
Date the statement or bill was issued
Prime telephone number commonly associated
with the account number
Toll Free Bill Summary Detail
Description: Report will provide summary detail of Toll Free calls by Peak and Off
Peak and is sorted by Provider, Account Number, Number Billed, Area Code and
Exchange
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Number Billed /Circuit
Number Number to which the charge is associated
Area Code Area Code of Originating Place
Exchange Exchange of Originating Place
Place Place call originated
Group Description Service name to describe type of call placed
Peak Completed Calls Peak/Call Completed Calls as used by billing
indicators
Peak Completed Minutes Peak/Call Completed Minutes as used by billing
indicators
OffPeak Completed Calls OffPeak/Call Completed Calls as used by billing
indicators
OffPeak Completed Minutes OffPeak/Call Completed Minutes as used by
billing indicators
Bill Amount Cost of the item
HST Harmonized Sales Tax
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GST Federal Goods & Services Tax
PST Provincial Sales Tax
Statement Date Date the statement or bill was issued
Prime Number Prime telephone number commonly associated
with the account number
Toll Free Call Detail
Description: Report will provide details of Toll Free call usage and is sorted by
Provider, Account Number, Number Billed, Connect Date and Time.
Default Fields:
Account Number Telco Account Number on which the service is
billed
Number Billed/Circuit
Number
Service number or circuit number to which the
charge is associated
Conversion Number Conversion number for the Toll Free service
Completion Code Call completion indicator.
C = Completed
N = Uncompleted
Connect Date Date when call was made
Connect Time Connect time of the call
Originating City From/originating city of the call
Originating Province From/originating province of the call
Originating Number From/originating number of the call
Duration/Minutes Length of call in minutes
Total Charge Cost of call before any discounts
Peak Indicator Peak indicator as used by billing.
P = Peak
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Off Peak Indicator O = Offpeak
Call Prompter P = Indicates Toll Free Call Prompter service
was used for this call.
S = indicates Toll Free Call Prompter select
again service was used for this call
Courtesy Response R = Indicates Toll Free Courtesy Response was
used for this call
Emergency Route E = Indicates Toll Free Emergency Route service
was used for this call
Toll Free Caller ID I = Indicates Toll Free Caller ID service was
used for this call.
Overflow Overflow Indicator
N = No Overflow
B = Overflowed Call - Busy
A = Overflowed Call - No answer
C = Overflowed call - Busy & No answer
DTFG (dynamic toll free
gateway) D – Indicates DTFG (Dynamic Toll-free
Gateway) was used for this call.
Voice Select V – Indicates Voice Select Usage was used for
this call.
Call Park K – Indicates Call Park Usage was used for this
call.
Virtual Transfer 1 – Indicates 1 Virtual Transfer was invoked on
this call.
2 - Indicates 2 Virtual Transfers were invoked
on this call.
3 - Indicates 3 Virtual Transfers were invoked
on this call.
4 - Indicates 4 Virtual Transfers were invoked
on this call.
5 - Indicates 5 Virtual Transfers were invoked
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on this call.
6 - Indicates 6 Virtual Transfers were invoked
on this call.
7 - Indicates 7 Virtual Transfers were invoked
on this call.
8 - Indicates 8 Virtual Transfers were invoked
on this call.
9 - Indicates 9 Virtual Transfers were invoked
on this call.
Statement Date Date the statement or bill was issued
Prime Number Prime telephone number commonly associated
with the account number
Charges by Subscriber
Description: Report will provide a summary of all charges by service/circuit
number. Charges not billed to a specific service number will appear at the account
number level.
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Number Billed/Circuit
Number
Service number or circuit number to which the
charge is associated
Recurring Charges Total Recurring Charges including fractional or
partial month recurring charges
Call Usage Charges Total of Call Usage Charges. This includes the
data that has been detailed as Long Distance
Toll Free Summary Total of Toll Free Usage. This includes the data
that has been detailed as Toll Free
Packet Total of Packet. This includes the data that has
been detailed as Packet
Other Usage Charges Total of Other Usage Charges. This includes the
data that has been detailed as Other Usage
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Other Charges & Credits Total of Other Charges & Credits
Directory Advertising Total of Directory Advertising
LPC Late pay charge
HST Harmonized Sales Tax
GST Federal Goods & Services Tax
PST Provincial Sales Tax
Current Charges Total charges including applicable taxes
Previous Balance Balance on previous statement
Payments Total payment amount
Adjustments Adjustments
Adjustment HST Adjusted Harmonized Sales Tax
Adjustment GST Adjusted Goods and Services Tax
Adjustment PST Adjusted Provincial Sales Tax
Total Due Total amount due (Previous Balance less
Adjustments , plus Current Charges including
late payment amounts)
Statement Date Date the statement or bill was issued
SUMMARY REPORTS
Account Summary Report
Description: Report will provide a summary by Provider, Total Current Charges
and Total Amount Due.
Default Fields :
Provider Service Provider
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Total Current Charges All total current charges and adjustments
including taxes
Total Amount Due Total amount due (Previous Balance less
Adjustments, plus Current Charges including
late payment amounts)
Drill Down Fields:
Account Number/Provider Account associated for the charges calculated by
the billing system/Service Provider
Prime Number Prime telephone number commonly associated
with the account number
Total Current Charges All total current charges and adjustments
including taxes
Total Amount Due Total amount due (Previous Balance less
Adjustments, plus Current Charges including
late payment amounts)
Call Usage Summary
Description: Report will provide a summary of Long Distance charges by Provider
and Account Number.
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Total Cost Total cost of calls placed
Total Calls Total number of calls placed
Total Minutes Total number of minutes billed
Average Cost Per Call Average charge for each call
Average Duration Per Call Average number of minutes for each call
Drill Down Fields:
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Number Billed/Circuit
Number
Service number or calling card number to which
the charge is associated
Circuit Number Circuit number to which the charge is associated
Call Date Date the call was placed
Call Time Time the call was placed
Terminating Number Terminating number to where the call was
placed
Terminating City Terminating city to where the call was placed
Terminating Province/State Terminating province or state to where the call
was placed
Billed Amount Amount billed for each call
Directory Advertising Summary
Description: Report will provide a summary of Directory Advertising charges by
Service Description.
Default Fields:
Service Description
Description of the service offering billed
Total Billed Amount Total amount of charges billed
Total Quantity Total quantity being billed
Drill Down Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Prime Number Prime telephone number commonly associated
with the account number
Service Description Description of service offering being billed
Statement Date Date the statement or bill was issued
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Quantity Quantity being billed
Billed Amount Amount billed for each service
Mobility Other Charges and Credits Summary
Description: Report provides a summary of Other Charges and credits
Default Fields:
Provider / Account Number Service Provider and Telco Account Number on
which the service is billed
Total Billed Total amount of charges billed
Drill Down Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Number Billed/Circuit
Number
Service Number to which the charge is
associated
Service Description Description of charge or credit billed
Statement Date Date the statement or bill was issued
Quantity Quantity being billed. This field is not
applicable for Mobility account information
Billed Amount Amount billed for each charge or credit item
Mobility Other Usage Charges Summary
Description: Report provides a summary of Other Usage charges
Default Fields:
Provider / Account Number Service Provider and Telco Account Number on
which the service is billed
Total Billed Amount Total amount billed for usage
Drill Down Fields:
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Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Number Billed/Circuit
Number
Service Number to which the charge is
associated
Service Description Description of charge or credit billed
Quantity Quantity being billed. This field is not
applicable for Mobility account information
Billed Quantity Quantity of other usage billed
Billed Amount Amount billed for each occurrence of usage
Mobility Recurring Charges Summary
Description: Report provides a summary of Other Usage charges
Default Fields:
Provider / Account Number Service Provider and Telco Account Number on
which the service is billed
Total Billed Amount Total amount billed by Provider for each service
offering
Drill Down Fields:
Account Number Telco account on which the service is billed
Number Billed/Circuit
Number Service number to which the charge is associated
Service Description Description of service offering being billed
Billed Amount Amount billed for each item
Communications Analyst for Business – Glossary & Report Guide
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Other Charges and Credits Summary
Description: Report will provide a summary of Other Charges and Credits charges
by Account Number. This report displays other charges and credit summary
information for both landline and mobility charges.
Default Fields:
Account Number Telco Account Number on which the service is
billed
Total Billed Total amount of charges billed
Total Quantity Total quantity of charges billed
Drill Down Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Number Billed/Circuit
Number
Service number or circuit number to which the
charge is associated
Service Description Description of service offering being billed
Statement Date Date the statement or bill was issued
Quantity Quantity being billed
This field is not applicable for Mobility account
information
Billed Amount Amount billed for each service
Other Usage Summary
Description: Report will provide a summary of Other Usage charges by Provider
and Service Description. Other usage charges include message manager, Voice mail
auto attendant usage, last call return etc
This report displays other usage summary information for both landline and
mobility charges
Default Fields:
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Provider Service Provider
Service Description Description of service offering being billed
Total Quantity Total quantity of included units and billed units
Total Billed Quantity Total quantity of billed units
Total Billed Amount Total amount billed for service
Drill Down Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Number Billed Service number or calling card number to which
the charge is associated
Circuit Number Circuit number to which the charge is associated
Service Description Description of service offering being billed
Quantity Quantity of included units and billed units
Billed Quantity Quantity of billed units
Billed Amount Amount billed for each service
Packet Billing Summary
Description: Report will provide a summary of Packet Usage charges
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Prime Number Prime telephone number commonly associated
with the account number
Number Billed/ Circuit
Number Service number or circuit number to which the
charge is associated
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Service Description Description of service offering being billed
Billed Amount Amount billed for each service
HST Harmonized Sales Tax
GST Federal Goods & Services Tax
PST Provincial Sales Tax
Statement Date Date the statement or bill was issued
Recurring Charges Summary
Description: Report will provide a summary of Recurring charges by Provider and
Service Description.
This report displays other charges and credit summary information for both
landline and mobility charges
Default Fields:
Provider Service provider
Service Description Description of service offering being billed
Total Billed Amount Total amount billed
Drill Down Fields:
Account Number Telco Account Number on which the service is
billed
Number Billed Service number or calling card number to which
the charge is associated
Circuit Number Circuit number to which the charge is associated
Service Description Description of service offering being billed
Quantity Quantity being billed
Billed Amount Amount billed for each service
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Tax Summary
Description: Report will provide a summary of Taxes charges by Account Number
and Prime Number.
This report displays tax summary information for both landline and mobility
charges
Default Fields:
Account Number/Prime
Number
Telco Account Number/Prime Number on which
the service is billed
Total HST Total Harmonized Sales Tax
Total GST Total Federal Goods & Services Tax
Total PST Total Provincial Sales Tax
Drill Down Fields:
Account Number Account associated for the charges calculated by
the billing system
HST Harmonized Sales Tax
GST Federal Goods & Services Tax
PST
Total Adjustment HST
Total Adjustment GST
Total Adjustment PST
Total AB PST
Total BC PST
Total MB PST
Total NB PST
Total NL PST
Provincial Sales Tax
Total Adjustment Harmonized Sales Tax
Total Adjustment Goods & Services Tax
Total Provincial Sales Tax
Total Alberta PST
Total British Columbia PST
Total Manitoba PST
Total New Brunswick PST
Total Newfoundland PST
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Total NS PST
Total NT PST
Total ON PST
Total PE PST
Total QER PST
Total QOT PST
Total QST PST
Total QTS PST
Total SK PST
Total YK PST
Total Atlantic HST
Total AB HST
Total BC HST
Total MB HST
Total NB HST
Total NL HST
Total NS HST
Total NT HST
Total ON HST
Total PE HST
Total QC HST
Total SK HST
Total YK HST
Total Nova Scotia PST
Total North West Territories PST
Total Ontario PST
Total Prime Edward Island PST
Total Quebec Equipment PST
Total Quebec Other PST
Total Quebec Sales PST
Total Quebec Telecom PST
Total Saskatchewan PST
Total Yukon PST
Total Atlantic (NS, NB, PEI, NL) Harmonized
Tax
Total Alberta HST
Total British Columbia HST
Total Manitoba HST
Total New Brunswick HST
Total Newfoundland HST
Total Nova Scotia HST
Total Northwest Territories HST
Total Ontario HST
Total PEI HST
Total Quebec HST
Total Saskatchewan HST
Total Yukon HST
Communications Analyst for Business – Glossary & Report Guide
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Restricted Tax Summary Report
Description: Report will provide a summary of HST Taxes charges identified as
Telecom Services by Account Number and Prime Number.
Default Fields:
Account Number/Prime
Number
Telco Account Number or Prime Number on
which the service is billed
Total AB HST Telecom
Services
Total BC HST Telecom
Services
Total MB HST Telecom
Services
Total NB HST Telecom
Services
Total NL HST Telecom
Services
Total NS HST Telecom
Services
Total NT HST Telecom
Services
Total ON HST Telecom
Services
Total PE HST Telecom
Services
Total QC HST Telecom
Services
Total SK HST Telecom
Services
Total YK HST Telecom
Total Alberta Harmonized Sales Tax Telecom
Services
Total British Columbia Harmonized Sales Tax
Telecom Services
Total Manitoba Harmonized Sales Tax Telecom
Services
Total New Brunswick Harmonized Sales Tax
Telecom Services
Total Newfoundland Harmonized Sales Tax
Telecom Services
Total Nova Scotia Harmonized Sales Tax
Telecom Services
Total Northwest Territories Harmonized Sales
Tax Telecom Services
Total Ontario Harmonized Sales Tax Telecom
Services
Total Prince Edward Island Harmonized Sales
Tax Telecom Services
Total Quebec Harmonized Sales Tax Telecom
Services
Total Saskatchewan Harmonized Sales Tax
Telecom Services
Total Yukon Harmonized Sales Tax Telecom
Communications Analyst for Business – Glossary & Report Guide
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Services
Services
Toll Free Summary
Description: Report will provide a summary of Toll Free charges by Provider and
Account Number.
Default Fields:
Provider Service Provider
Account Number Telco Account Number on which the service is
billed
Total Bill Amount Total Billed Amount excluding taxes
Total Off-peak Calls Total number of Off-Peak completed calls
Total Peak Calls Total number of Peak completed calls
Total Completed Total number of completed calls
Average Cost Per Call Average charge for each call
Average Duration Per Call Average number of minutes for each call
Drill Down Fields:
Number Billed Service number or calling card number to which
the charge is associated
Circuit Number Circuit number to which the charge is associated
Off-Peak Completed Calls OffPeak/Call Completed Calls as used by billing
indicators
Off-Peak Completed Minutes OffPeak/Call Completed Minutes as used by
billing indicators
Peak Completed Calls Peak/Call Completed Calls as used by billing
indicators
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Peak Completed Minutes Peak/Call Completed Minutes as used by billing
indicators
Billed Amount Amount billed for each item