Communicating with Purpose

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Communicating with Purpose. Ruth Graczkowski Tri-S Consulting. social styles . social styles . driver. analytical. amiable. expressive. social styles . driver. Results ‘Just do it!’ Wants know what and when Measures their personal worth by how much they do - PowerPoint PPT Presentation

Transcript of Communicating with Purpose

Communicating with Purpose

Ruth GraczkowskiTri-S Consulting

social styles

analytical driver

amiable expressive

social styles

• Results– ‘Just do it!’– Wants know what and when– Measures their personal worth by how much they do– Wants you in turn to get to the point, because they are

irritated by inefficiency and indecision– Their main priority is the task in hand, and the results

achieved – Direct, to the point– Is motivated by results– Bottom line

social styles

driver

analytical driver

amiable expressive

Strength – Gets Things DoneResults

social styles

• Strength – Gets Things Done– Seek productivity – Just do it!– Goal-oriented– Motivated others to action– Leads and organizes – Excels in emergencies – Works in priority order– Go getter– Ambitious– Energized under stress

social styles

driver

analytical driver

amiable expressive

Strength – Gets Things DoneWeakness – Bulldozes People

Results

social styles

• Weakness – Bulldozes People– Likes to take charge– Dislikes loss of control– End justifies the means– Can over dominate– May be preceived as rude or tactless– Decides for others– Impatient – Direct, to the point– Pushy – Autocratic

social styles

driver

analytical driver

amiable expressive

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganized

Results

social styles

• Disorganized

social styles

driver

analytical driver

amiable expressive

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganized-Wants - Power

Results

social styles

analytical driver

amiable expressive

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - Power

Walks/Talks – Fast

Results

social styles

• Walks / Talks – Fast– Decisive pace– Idleness drives them crazy– Measures personal worth by how much they do– I will… – States, commands– Direct assertion– Louder– Uses voice to emphasize points– Leans forward– Intense eye contact– Deliberate movements– May interrupt– Likes to summarize

social styles

driver

analytical driver

amiable expressive

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

social styles

• Dress – Power– Image

social styles

driver

analytical driver

amiable expressive

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

social styles

• Pictures in Office – Accomplishments – Seeks power

social styles

driver

driver

• Motivation – Success• Prioritize – Action, immediate results• Personality – Direct, forceful, driven • Attitude toward goals – sets many goals• Under Stress – Is energized, becomes

assertive, seeks control

analytical driver

amiable expressive

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

social styles

• Fear – Being Taken Advantage Of– Wants to be appreciated for productivity and

making an impact– Loss of control

social styles

driver

analytical driver

amiable expressive

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Relationships

social styles

• Relationships– ‘let’s all do it!’– Energy and optimism – Friendly and easy-going– Measures their personal worth by the amount of recognition and

acknowledgement (or complaints) they receive– Happy spirit– Creative and colorful– Talkative / storyteller– Tries to create an atmosphere that encourages flexibility– Volunteers for jobs– Lots of people interaction

social styles

expressive

analytical driver

amiable expressive

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Strength – CommunicationRelationships

social styles

• Strength – Communication – Talkative / storyteller– Holds listener physically– Enthusiasm – Enjoys conversation– Reacts to what you’re saying– Socializer – Networker– Achieves acceptance through sociability and creating a

stimulating environment – Charms others into work

social styles

expressive

analytical driver

amiable expressive

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Strength – CommunicationWeakness – Dislikes Conflict

Relationships

social styles

• Weakness – Dislikes Conflict– Struggles with commitment and follow-through– Dislikes being ignored– Prefers talk, may waste time– Undependable– Center of attention– Undisciplined– Forgets obligations– Easily distracted

social styles

expressive

analytical driver

expressive

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Strength – CommunicationWeakness – Dislikes ConflictDisorganized

Relationships

social styles

amiable

• Disorganized

social styles

expressive

analytical driver

amiable expressive

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - Popularity

Relationships

social styles

analytical driver

amiable expressive

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

social styles

• Walks / Talks – Fast– works at a fast and spontaneous pace– Struggles with commitment and follow-through– I want…– Easily excited– Lots of gestures– Talks a lot– Likes freedom– Bores easily– Moves from one thing to another

social styles

expressive

analytical driver

amiable expressive

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

social styles

• Dress – Trendy

social styles

expressive

analytical driver

amiable expressive

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / Pets

social styles

• Pictures in Office – Family / Friends / Pets– Gadgets– Novelty items– Give-aways readily displayed

social styles

expressive

expressive

• Motivation – Approval• Prioritize – Collaboration, enthusiasm• Personality – Convincing, enthusiastic,

optimistic• Attitude to goals – Goals kill spontaneity• Under Stress – Rises to challenge at first then

may get stressed/may turn to the dark side

analytical driver

amiable expressive

Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / Pets

social styles

• Fear – Not Being Liked– Wants to be appreciated for contribution and

giving others opportunities – Wants recognition– Rejection– Being bored

social styles

expressive

analytical driver

amiable expressive

Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / Pets

Routine

social styles

• Routine– Loyal– We are great!– Works well with others– Promotes harmony– Seek deep meaning in relationships and experiences – Competent and steady– Agreeable– Easygoing– Relaxed– Low-key personality

social styles

amiable

analytical driver

amiable expressive

Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / Pets

Strength – Steady, Loyal, DependableRoutine

social styles

• Strength – Steady / Loyal / Dependable– Works well with others and promotes harmony– Works at a slow and easy pace, which tends to

lend an air of relaxation to others in the group – Finds the easy way– Good under pressure– Bridge builder– Peacemaker

social styles

amiable

analytical driver

amiable expressive

Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / Pets

Strength – Steady, Loyal, DependableWeakness – Change

Routine

social styles

• Weakness – Change– Not goal-oriented– Seeks approval– Needs time to change– Dislikes pressure– No sense of urgency– Lacks self-motivation– Prefers to be a spectator– Stays uninvolved – Resists change– Indifferent

social styles

amiable

analytical driver

amiable expressive

Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / Pets

Strength – Steady, Loyal, DependableWeakness – ChangePile Organized

Routine

social styles

• Pile Organized

social styles

amiable

analytical driver

amiable expressive

Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedResults OrientedWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / Pets

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- Peace

Routine

social styles

analytical driver

amiable expressive

Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / Pets

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- PeaceWalks/Talks – Slow

Routine

social styles

• Walks / Talks - Slow– Slow – rarely in a hurry– Cooperative– May seem vague– Informal, casual– Leans back– Does not vary voice much– Indirect assertion– I feel…

social styles

amiable

analytical driver

amiable expressive

Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / PetsDress – Casual, Comfortable

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- PeaceWalks/Talks – Slow

Routine

social styles

• Dress – Causal / Comfortable

social styles

amiable

analytical driver

amiable expressive

Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / PetsDress – Casual, Comfortable

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- PeaceWalks/Talks – Slow

Routine

Picture in Office – Old Pictures of Kids

social styles

• Pictures in Office – Old Pictures of Kids– Sentimental mementos and souvenirs

social styles

amiable

amiable

• Motivation – Harmony• Priorities – Giving support, stability• Personality – Calm, predictable, deliberate• Attitude to goals – Cautious about

commitment• Under Stress –Worries, try to avoid,headdown

analytical driver

amiable expressive

Fear – Change That Threatens Security Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / PetsDress – Casual, Comfortable

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- PeaceWalks/Talks – Slow

Routine

Picture in Office – Old Pictures of Kids

social styles

• Fear – Change That Threatens Security – Wants to be included– Wants to be appreciated for involvement and

being considerate of others– Being alone – Loss of security – Wants peace

social styles

amiable

analytical driver

amiable expressive

Fear – Change That Threatens Security Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / PetsDress – Casual, Comfortable

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- PeaceWalks/Talks – Slow

Routine

Picture in Office – Old Pictures of Kids

Rules

social styles

• Rules– Conscientious– Do it right or not at all– Schedule – Wants things done right– ‘do it right or not at all!’– Strong sense of duty and obligation

social styles

analytical

analytical driver

amiable expressive

Fear – Change That Threatens Security Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / PetsDress – Casual, Comfortable

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- PeaceWalks/Talks – Slow

Routine

Picture in Office – Old Pictures of Kids

Strength – AnalyzeRules

social styles

• Strength – Analyze– Careful preparation – Strong work ethic– Wants things done right– High standards– Thorough– Fact finder

social styles

analytical

analytical driver

amiable expressive

Fear – Change That Threatens Security Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / PetsDress – Casual, Comfortable

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- PeaceWalks/Talks – Slow

Routine

Picture in Office – Old Pictures of Kids

Strength – AnalyzeWeakness – Paralyzed by Analysis

Rules

social styles

• Weakness – Paralysis of Analysis– Takes on too much responsibility– Too much time spent on planning – Prefers analysis to action– Indecisive– May withdraw under stress

social styles

analytical

analytical driver

amiable expressive

Fear – Change That Threatens Security Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / PetsDress – Casual, Comfortable

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- PeaceWalks/Talks – Slow

Routine

Picture in Office – Old Pictures of Kids

Strength – AnalyzeWeakness – Paralyzed by AnalysisOrganized

Rules

social styles

• Organized– Detail-oriented– Orderly– Conscientious– Thorough– References are at fingertips– Methodical

social styles

analytical

analytical driver

amiable expressive

Fear – Change That Threatens Security Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / PetsDress – Casual, Comfortable

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- PeaceWalks/Talks – Slow

Routine

Picture in Office – Old Pictures of Kids

Strength – AnalyzeWeakness – Paralyzed by AnalysisOrganizedWants Perfection

Rules

social styles

• Process Oriented– Wants to know how– Likes to plan – Main priority is the job at hand and process to achieve it– Schedule-oriented– Finishes what they start– Step by step procedures– Methodical – Likes a predictable routine

social styles

analytical

analytical driver

amiable expressive

Fear – Change That Threatens Security Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / PetsDress – Casual, Comfortable

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- PeaceWalks/Talks – Slow

Routine

Picture in Office – Old Pictures of Kids

Strength – AnalyzeWeakness – Paralyzed by AnalysisOrganizedWants PerfectionWalks/Talks – Deliberate

Rules

social styles

• Walks / Talks – Deliberate– Specific– Serious and purposeful– I think…– Clear, logical – Does not vary voice much– Limited or no facial expression– Limited eye contact and gestures – May appear unresponsive

social styles

analytical

analytical driver

amiable expressive

Fear – Change That Threatens Security Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / PetsDress – Casual, Comfortable

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- PeaceWalks/Talks – Slow

Routine

Picture in Office – Old Pictures of Kids

Dress – Formal

Strength – AnalyzeWeakness – Paralyzed by AnalysisOrganizedProcess OrientedWalks/Talks – Deliberate

Rules

social styles

• Dress – Formal– Formal and conservative

social styles

analytical

analytical driver

amiable expressive

Fear – Change That Threatens Security Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / PetsDress – Casual, Comfortable

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- PeaceWalks/Talks – Slow

Routine

Picture in Office – Old Pictures of Kids

Dress – Formal

Strength – AnalyzeWeakness – Paralyzed by AnalysisOrganizedWants PerfectionWalks/Talks – Deliberate

Rules

Picture in Office – Graphs / Formal / Few

social styles

• Pictures in Office – Graphs / Formal / Few

social styles

analytical

analytical

• Motivation – Getting it right• Priorities – Accuracy, quality• Personality – Careful, cautious, systematic• Attitude to goals – Goals must be met on time• Under Stress – Over focused on detail/may

withdraw

analytical driver

amiable expressive

Fear – Change That Threatens Security Fear – Not Being Liked

Fear – Being Taken Advantage Of

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / PetsDress – Casual, Comfortable

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- PeaceWalks/Talks – Slow

Routine

Picture in Office – Old Pictures of Kids

Dress – Formal

Strength – AnalyzeWeakness – Paralyzed by AnalysisOrganizedWants PerfectionWalks/Talks – Deliberate

Rules

Picture in Office – Graphs / Formal / Few

Fear – Being Wrong

social styles

analytical• Fear – Being Wrong– Tend to be worriers– Being criticized– Quick decisions– Wants perfection

social styles

analytical driver

amiable expressive

Fear – Change That Threatens Security Fear – Not Being Liked

Fear – Being Taken Advantage Of

Passive

Dominant

Ask Assertive

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / PetsDress – Casual, Comfortable

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- PeaceWalks/Talks – Slow

Routine

Picture in Office – Old Pictures of Kids

Dress – Formal

Strength – AnalyzeWeakness – Paralyzed by AnalysisOrganizedWants PerfectionWalks/Talks – Deliberate

Rules

Picture in Office – Graphs / Formal / Few

Fear – Being Wrong

Tell Assertivesocial styles

analytical driver

amiable expressive

Fear – Change That Threatens Security Fear – Not Being Liked

Fear – Being Taken Advantage Of

Passive

Dominant

Logical Emotional

Ask Assertive

Decision MakingDecision Making

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / PetsDress – Casual, Comfortable

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- PeaceWalks/Talks – Slow

Routine

Picture in Office – Old Pictures of Kids

Dress – Formal

Strength – AnalyzeWeakness – Paralyzed by AnalysisOrganizedWants PerfectionWalks/Talks – Deliberate

Rules

Picture in Office – Graphs / Formal / Few

Fear – Being Wrong

Tell Assertivesocial styles

Fear PurposeServes self Serves others

ClientCompany

TeamAND

Fight or Flight

fear to purpose

group dynamics

20 – lead _____

60 – follow______

20 – heel draggers

When dealing with a driverDO – Focus on the present

Be brief and efficientGet to the bottom lineSpeak in terms of short term concrete resultsGive them optionsLet them feel in controlStress how the Driver will win with your proposition

DON’T – Focus on the long-termGive too much detailBe ambiguousBeat around the bushGet to personalGet into a control contestBack down, however, if you believe you are right

When dealing with an expressiveDO – Focus on the future

Illustrate concepts with storiesSeek their ideas, inputFocus on the big pictureShow personal interest and involvementStimulate their creative impulseCompliment themStress how the Expressive will stand out from the others

DON’T – Get Straight down to businessDwell on detailsBe impatient with side trips and creativityNit pickBe cool and impersonalBe too seriousTalk down to themPut down their enthusiasm and excitement

When dealing with an amiableDO -

Focus on traditionBe flexiableBe easy and informalBe personal and personableTalk about the process / time tableEmphasize a team approachStress how the Amiable can be safe

Don’t –Push for too much detailPress hard to change thingsHurry themPush for immediate commitment Be cool and impersonalConfront themAttack

When dealing with an analyticalDO –

Focus on past, present and futureTalk factsFocus on detail and accuracyBe logical and well-organizedTell them exactly what you will do and whenAllow time to ponderStress how the Analytical can be assured of being right

DON’T – Be vague, inconsistent or illogicalBe intolerant of detailsOverlook the pastRush thingsBe too personalBe overly casualAppear to not be seriousPress for immediate action

analytical driver

amiable expressive

Fear – Change That Threatens Security Fear – Not Being Liked

Fear – Being Taken Advantage Of

Passive

Dominant

Logical Emotional

Ask Assertive

Decision MakingDecision Making

P

Dress – Power

Strength – Gets Things DoneWeakness – Bulldozes PeopleDisorganizedWants - PowerWalks/Talks – Fast

Results

Picture in Office – Of Accomplishments

Dress – Trendy

Strength – CommunicationWeakness – Dislikes ConflictDisorganizedWants - PopularityWalks/Talks – Fast

Relationships

Picture in Office – Family / Friends / PetsDress – Casual, Comfortable

Strength – Steady, Loyal, DependableWeakness – ChangePile OrganizedWants- PeaceWalks/Talks – Slow

Routine

Picture in Office – Old Pictures of Kids

Dress – Formal

Strength – AnalyzeWeakness – Paralyzed by AnalysisOrganizedWants PerfectionWalks/Talks – Deliberate

Rules

Picture in Office – Graphs / Formal / Few

Fear – Being Wrong

Tell Assertivesocial styles

commitments

What’s your commitment?

THANK YOU