Collecting and using feedback to improve

your businessBy Chris Cousins

Why it’s important to listen

How Heart Internet gather feedback

How you can gather feedback

How to handle feedback

Changes you can make andwhen to get in touch with us

Content of this talk

Why its important to listen

How Heart Internet gather feedback

How our feedback fits together

How you can gather feedback

How to handle feedback

Deciding how to use feedback

Changes you can make and when to contact us

In summary

Thank you

Chris Cousins