Post on 12-Dec-2021
1
CM HELPLINE
INTEGRATED CITIZEN FACILITATION SERVICE
VOICE OF PRINT MEDIA
STATE AGENCY FOR PUBLIC SERVICE
DEPARTMENT OF PUBLIC SERVICE MANAGEMENT,
MADHYA PRADESH (INDIA)
2
Caption: - Hon’ble Chief Minister of state instructed to officials
that “Citizens' satisfaction and complaints resolution
will be the ultimate criteria for Grading of
department and district performance”
(IN PICTURE: - Hon’ble CM taking feedback from citizens)
3
Caption: - Bhopal Municipal Corporation will follow CM Helpline
process for citizen welfare.
4
Caption: - Disciplinary action will be taken against officers
who are not resolving complaints right or within the
stipulated timeline.
5
Caption: - Senior citizens registered complaint in CM Helpline
“Children like to have dogs but not parents”
6
Caption: - Student Mr. Santosh got scholarship with the help of
CM Helpline.
7
Caption: - Ms. Sangeeta and Mrs. Poonam received Collective
Wedding Kanyadan Promotion Amount.
8
Caption: - Chief Secretary instructed departments and district
collectors regarding resolving issues under CM
Helpline in timeline and effective way via video
conferencing.
9
Caption: - More than 94% complaints resolved, enabling citizen
satisfaction from the CM Helpline.
10
Caption: - Show-cause notice has been issued to 13 Food
Inspectors for not resolving issues related to
citizens’ under CM Helpline.
11
Caption: - IFS (Indian Forest Service) officer Mr. Chaudhary
suspended for force (wrong) closure under CM
Helpline complaint by Hon’ble CM in monthly
‘Samadhan Online’ video conferencing (Review of
CM Helpline complaints with district magistrate
and department heads of the departments)
12
Caption: - Hon’ble Chief Minister directed suspension of PCCF
(Principal Chief Conservator of Forest) and 12 other
officers in the review meeting.
13
Caption: - Compensation amount has been received by villagers
of district Umariya with the help of CM Helpline.
14
Caption: - Student Mr. Rahul got his scholarship amount with
the help of CM Helpline.
15
Caption: - Mrs. Yashoda got the correct information about her
grant amount.
.
16
Caption: - Villager Mrs. Rajesh Bai received the second
installment of Balram pond scheme.
17
Caption: - Tribal Mrs. Tara Devi of Tehsil Junnardev District
Chhindwara received cast certificate with the help of
CM Helpline.
18
Caption: - Mrs. Varsha Bagri of Parvati Nagar Parasia Road,
Chhindwara, received maternity compensation
benefit with the help of CM Helpline.