Post on 16-Jul-2015
Easy RoadIt’s not an
The road to Cloud success is not
easy. You are likely to hit by some
bumps on the road: federated
Cloud environment (Public, Private,
on-premise); data portability and
interoperability related issues; non-
integrated process and procedures
all across and more such.
To avoid the bumps, it is imperative
that you realize how Cloud is
changing the Enterprise IT
ecosystem of yesteryears.
Previously, Enterprise IT used to
play the role of the “service
provider” for each business units;
but today Cloud is rapidly
changing the business processes,
the application infrastructure, and
adding complexity and
heterogeneity. To better manage
the new ecosystem Enterprise IT
needs to ensure that Cloud
services peacefully co-exist with
the existing infrastructure and
practices.
Ensuring that Cloud efforts
meet the needs of the
business — both today and
tomorrow—calls for vision,
strategic planning and
governance. To make your
Cloud journey a success, it is
important to understand and
address critical cloud related
aspects like Security, Service
Management, Governance,
Risk and Compliance,
Migration, Monitoring,
Automation and Cloud
Lifecycle Management.
The big question, however is:
how?
How do you choose the
right Cloud (Public, Private,
?
ConquerCollaborate and
Hybrid) for your business?
How do you know if Cloud
is really the perfect model
for your business?
How do you decide which
all services should you
integrate in the Cloud?
How would you manage the
security risks and
compliance?
How would you gain the
capabilities and expertise
required to manage an
increasingly complex and
hybrid IT environment that
Cloud gives rise to?
Outsourcing and partnering
with a flexible Cloud service
provider will put you on the
path to success.
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Gold RushAfter years of limited IT budgets, the
Cloud is fast becoming the new Gold
Rush. Today, “The Cloud”
phenomenon has increased
exponentially. Organizations, big or
small, are rapidly embracing the
Cloud to reduce costs, drive
innovation and gain competitive
advantage. Cloud is enabling them to
take on today’s unprecedented
challenges, such as:
?Survive disruptive economic
conditions
?Bring about the necessary
transformation to achieve
exceptional business results
?Rapidly address the competitive
threats and satisfy user demands
?Deliver higher levels of efficiency
and responsiveness for lower costs.
The New
The stage for Cloud computing is all set — the
constant push for a faster, better and more
cost-effective technology delivery model is
increasing the demand. You may embrace
Cloud or Cloud services when:
Application(s) running in your IT
environment result in heavily underutilized
infrastructure investments
Faster time-to-market becomes a priority
Instant deployment and dynamic scalability
determine the success of your business
More of your valuable time and resources
are going in infrastructure management
than the core business/IT activities
The challenge is procuring
services/hardware on time and at
a lower price.
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Needs Cloud!
Your Business
02 03
CLOUD WORK FOR YOU
MAKE THE
04 05Build the Right Cloud for your Business with us
CLOUD WORK FOR YOU
MAKE THE
We can seamlessly integrate Cloud with your enterprises’ business model without causing disruption. Our Cloud services have been designed keeping in mind that ‘one size fits all’ philosophy doesn’t work in the IT infrastructure landscape. The IT landscape of ever y business changes
dynamically and so does customers’ needs.
This is why We offer ala-carte options under the HCL Cloud Services portfolio—you can pick the one you need. Our approach is centered on building & providing compe-tency based ser v ices such as Cloud Assessment, Implementation & Migration to
Private, Public and Hybrid Clouds and Cloud operations services. We are also actively progressing to identify niche functional applications areas in various industry verticals (and microverticals).
Build the
for Your Business with Us
Right Cloud
We have strategic partnerships & collaborations with leading players in the Cloud ecosystem. Some of these include:
Technology/OEM partnerships with Cisco, EMC, VMware, Sun, Microsoft
IaaS: Amazon Web Services , Sungard, Equinix, Verizon
PaaS: Salesforce.com, Microsoft Azure, Force.com, Cloud Foundry
SaaS: Salesforce.com, ServiceNow, Remedyforce
Cloud Management: BMC, CA
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HCL’s Competency-based ServicesExisting Services
HCL as a Cloud ProviderEmerging Services
Cloud Consulting & Assessment
Cloud Readiness Assessment
Migration Assessment
Cloud Implementation & Migration
SaaS Enablement
ServicesCreation of Private Clouds
IaaS / PaaSProduct
Development
Application Re-engineering
Infrastructure Virtualization
Datacenter Hosting
Migration to Public Clouds
Cloud Service Management
Service Delivery Platform(Enterprise Service mgmt, Visibility, Service Catalogue,
IaaS Enablement) MTaaS + MyCloud + Agora
Application Support & Maintenance
Application & Infrastructure Operations
Clo
ud
Secu
rity
Service Integration & Service Aggregation
SaaS
Vertical-specific Niche Application SaaS
Horizontal Applications Delivered on SaaS
PaaS
Application Life Cycle Services – Build & Test
IaaS
Disaster Recovery
Shared Compute & Storage
OurCloud
Services Portfolio
We have a wide range of professional Cloud services portfolio: Cloud computing Centre of excellence, key enablers and IPs for building next-gen Cloud, and strategic partnerships & collaborations with leading players in the Cloud ecosystem . HCL is a “Partner
of Choice” for many globalorganizations for the following reasons:
l d C ouComput ng i
C re Exc eent of ellenc
ey nablerK E s I& Ps
s s e Eco y t mol bor nC la atio
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Distinct management focus
A dedicated business unit focused on building competencies, thought leadership, intellectual property (IPs) and domain solutions on Cloud
HCL’s own Cloud Reference Architecture
Platinum member of Cloud Security Alliance (CSA)
Working Group member in Cloud Computing Panel at WEF
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MyCloud: Cloud Service Aggregation and Management Platform
TMMTaaS : Enterprise Management Platform for delivery of IT management tools
Agora: HCL's Cloud Monetization Platform
Migration ++: HCL’s Application Migration Framework
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CLOUD WORK FOR YOU
MAKE THE
to quickly provision and deploy new environments across the hybr id IT landscape.
Features
Intuitive service catalogue
Approval workflow
Orchestration
Metering and billing
Chargeback and reporting
Benefits
Reduce provisioning times from days to hours
Gain complete control and visibility into underlying infrastructure
Improved service levels
MyCloud Watch: It is the infrastruc-ture monitoring module of MyCloud, helps Enterprise IT monitor federated Cloud environments through a unified dashboard, while at the same time, it can also monitor pre-integrated stacks like vBlock and FlexPod. Using MyCloud Watch businesses can ensure high availability and optimize resource usage.
Features
Monitor federated Cloud environment through a unified dashboard
M o n i t o r i n g c a p a b i l i t y o f p re -integrated stacks like vBlock, Flexpod, etc
Extensive reporting of business KPIs
Benefits
Ensure high availability and uptime
Prevent downtime and improve SLAs
Improve response times
Optimize Cloud usage
M y C l o u d G o v e r n : I t e n a b l e s businesses to orchestrate and visualize the security , risk and compliance of their hybrid IT landscape.
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Features
Demand & service portfolio manage-ment
Compliance and risk management
Agile application & service develop-ment
Business continuity & disaster recovery
Benefits
Best practice security policies and control procedures
Continuously monitor, measure and enforce IT controls in both physical and virtual environments
Keep pace w i th the evo l v ing I T landscape and regulatory climate
M y C l o u d M i g r at e : I t enab le s businesses to migrate workloads , data and services across hybrid IT environments. With built-in capabilities to perform migrations across Private and Public Clouds,MyCloud Migrate accelerates creation of new environments and reduces risks of service disruption.
Features
P2P migrations
P2V migrations
Data migrations across Private and Public Clouds
Benefits
Simplifies and accelerates creation of new environments
Reduces potential risk of disruption
Increases utilization of IT resources
MyCloud ServiceOps: It enables businesses to implement ITIL-aligned service management processes across their hybrid IT operations. With built-in best practices on various ITSM processes, MyCloud ServiceOps reduces complexity increases productivity in Cloud operations
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Cloud services aggregation forms one of the main focus areas for HCL i.e to help customers manage a federated services environment. MyCloud is our advanced Cloud management platforms that can he lp enterpr ises cope up wi th the increasing complexity in the Cloud space. This easy to use platform provides end-to-end Hybrid Cloud management features and helps businesses overcome the challenges posed by the hybrid environments and adhere to statutory and legal requirements.
It addresses aspects like monitoring, g o v e r n a n c e , r i s k & c o m p l i a n c e , migration, security, ITIL-based service management, assessment and service level management, across the hybrid IT landscape. With multiple customer deployments already in place, HCL’s MyCloud Platform has garnered positive reviews from various CIOs and cus-tomer’s internal IT departments.
Moreover, our strategic partner-ships with leading ISVs and Cloud service providers help our customers easily integrate solutions and services available from these partners.
MyCloud Control: I t is the core central module of MyCloud platform is an easy-to-use server provisioning solution which provides businesses with an ability
encapsulate key aspects related to
Governance, Risk and Compliance
(GRC) in Cloud environment, IT
infrastructure (including data
center, network, security and such)
loud Computing is of great strategic interest for HCL and C
our strategy is centered on b u i l d i n g a n d d e l i v e r i n g competency- and domain-based set of ser vices & deliver y models—primarily in the role of Cloud Enabler and Cloud Provider. Our cloud services cut across various layers such as Infra as a Service, Platform as a Service and Software as a Service. Our portfolio of services includes:
Cloud Consulting and Assessment: We help customers in rightly identifying and assessing optimal opportunities to move on a Cloud environment to gain significant business benefits.
O u r C l o u d s t r a t e g y development helps customers to move to the Cloud space with a road map to achieve the desired ‘end state’ from their current ‘as is’ state, leveraging their strengths and bypassing or managing the weak areas. Our Cloud Strategy acts as the building block for the Cloud assessment as it helps to assess the readiness with respect to the customer’s overall business strategy. HCL’s Cloud Consulting & Assessment se r v i ces he lp customers successfully adopt Private Cloud or migrate to Public C l o u d s . T h e s e s e r v i c e s
and Cloud Management and Applications.
Cloud Implementation and Migration: We leverage our proven expertise and experience in areas l ike infrastructure virtualization, data center hosting and migration services to provide flawless implementation and migration of customers from existing environments to Public Cloud. We also offer Private Cloud E n a b l e m e n t s e r v i c e s f o r customers, which includes a complete roadmap starting from da tacen te r conso l i da t i on , v i r t u a l i z a t i o n a n d S a a S enablement of products. We have been working with leading ISVs for SaaS enablement of their key products and make them multi-tenant and Cloud ready.
Cloud Management & Operations: HCL has extensive capability in Cloud Management & Operations with proven tools and processes like MyCloud, multi-
TMvendor ITIL, MTaaS and Agora. HCL's Cloud CoE provides flexibility and scalability to deploy extremely knowledgeable people. The real advantage for customers lies in HCL's own robust service delivery platform that provides effective service delivery in Private, Public and federated Clouds.
Our Cloud Services Strategy
HCLMyCloud
Build the Right Cloud for your Business with us
08 09
CLOUD WORK FOR YOU
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Contract and supplier management
Benefits
Meet agreed service levels
Align investments with mission critical objectives
Improve customer satisfaction
MyCloud Secure: It comes with pre-bu i l t capab i l i t i e s a round ident i t y management, user access management and data loss prevention. Using MyCloud Secure business can reduce risks and enforce consistent and effective security controls.
Features
Federated identity management (IM)
User access management (UAM)
Data loss prevention (DLP)
Benefits
Risk reduction & security improvement
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Consistent security controls and processes
Improved user experience using SSO
MyCloud Assess: It enables businesses determine suitability and portability of mov ing ex i s t ing app l i ca t ions and workload to the Cloud infrastructure. MyCloud Assess he lps bus inesses identify right applications and workloads fo r C loud as we l l a s de f ine C loud migration strategy.
Features
Application assessment
Infrastructure assessment
Process assessment
TCO assessment
Benefits
Identify suitable candidates for Cloud
Defining Cloud migration strategy
Features
Incident management
Problem management
Change and release management
Configuration management
Benefits
ITIL-aligned Cloud operations
Reduce operational complexity
Improve productivity
MyCloud Assure: It provides multi-vendor ser vice level management , contract and supplier management. Using MyCloud Assure businesses can ensure that agreed service levels are met and inves tments a re a l igned w i th business object ives with improved customer satisfaction.
Features
Multi-vendor service level management
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Our Cloud Enablement Service CycleWe are actively helping enterprises and ISVs to adopt Cloud technologies and leverage full benefits of Private, Public and Hybrid Cloud through a set of services, methodologies and tools. We work with customers to help them understand potential drivers for Cloud adoption and define a supporting business case to realize the full benefits of operating on a Cloud environment. For Cloud enablement, it is imperative for enterprises to experiment with Cloud services 'cau-tiously', after proper investigation and understanding of their application and services portfolio, including many parameters such as service maturity. Our robust and mature cloud enablement approach helps enterprises envisage the roadmap for successful enablement and adoption of Cloud Computing technologies.
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Readiness Questionnaire
Planning Workshop
Enablement Roadmap
Cloud Platform Assessment
TCO Analysis
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Rich Internet UI Enablement
Application Standardization
Performance and Scalability optimization
Multi-tenancy Enablement
Integration with other Cloud Services
Product Security Assessment and Enhancement
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Datacenter / deployment Architecture
Virtualization
Operational Process and Procedures
Tools Infrastructure Implementation
Service Delivery Automation
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TMMTaaS - Service Management Portal
HCL Operations Frameworks for Infrastructure & Application Management
Cloud Service Governance
A s ss es mentpp i io A l cat n
En b ea l ment
nf ast u ureI r r ctEn lem ntab e S ceervi
liverDe y
Build the Right Cloud for your Business with us
Our Cloud
Reference Architecture
Our architecture strategies are fundamentally based on non-rigid taxonomies from technology and product perspective. We, at HCL, believe that while the concept can be rigid, the underlying technologies can var y depending upon customer situation, what market has to offer and what is in store for all of us in future. When we look at today's world which is centered on service oriented architecture (SOA), a loosely coupled taxonomy is a key to the introduction of new and emerging technologies. Our Cloud Computing group is continuously engaged in evaluation of different technologies that can substitute or complement one another in the reference taxonomy that we have built.
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Our Comprehensive
Cloud SolutionsSaaS Enablement Services:We offer SaaS enablement services for rapid development, deployment & delivery of scalable and secure SaaS solutions through pre-integrated IT technologies. Our end-to-end service offerings, built on the strength of deep domain expertise and rich repository of accelerators, can enable organizations drive organizational change and improve adoption levels substantially.
We are a P lat inum Consul t ing Partner and Cloud Alliance Partner for Salesforce.com (SFDC) CRM. Our HCL SFDC practice service landscape spans over four broad technical areas: strategy, consulting, deployment and integration & migration. We help customers align their Salesforce.com CRM strategy and processes with their business strategy, t he reby enab l i ng them to de r i ve maximum value from Salesforce.com investments.
Also, we offer end-to-end services covering cloud strategy articulation, c loud readiness assessment , CRM s t r a t e g y, p ro c e s s b l u e p r i n t i n g , salesforce.com consulting, implementa-tion and integration services including m i g r a t i o n o f a p p l i c a t i o n s t o salesforce.com platform.
SAPoD: HCL, with its established track record in SAP-functional development and substantial expertise as a SAP solutions consultant, offers
SAP-on-Demand (SAPoD)—an innovative, efficient and secure Cloud ERP solution.
SAP-on-Demand provides customers a technology-aligned, certified reference architecture and ready-to-implement SAP solution.
Key benefits of SAPoD include:
Reduce time to market with 4-8 weeks on boarding time
Better align IT costs with business cycles
Enable greater transparency into the costs and utilization
Reduce SAP infrastructure costs by 30%
Greater ease of maintaining up-to-date technology
Flexible resources and service options
Hardware vendor neutral, best-of-breed-solution, with flexibility to adapt to new technology trends.
Cohesive systems management platform suppor ting SAP ser vice delivery
Deep SAP lifecycle capabilities with over 6,000 highly-skilled SAP staff
Messaging & Collaboration Services: HCL build operate and provide professional services on email and collaboration platforms like Microsoft Exchange, IBM Lotus Notes. We monitor and support more than 800,000 mailboxes globally. HCL Messaging and collaboration services are as follows:
Email & IM operations: Activities related to monitoring and management of the existing messaging environment.
Collaboration Services: It comprises of enterprise-wide MS SharePoint/Lotus notes, instant messaging implementation and support.
Exchange Migration: Exchange Migration services include planning, design
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Our Comprehensive Cloud Solutions
CLOUD WORK FOR YOU
MAKE THE
and migration of the existing exchange environment of customer to MS Exchange 2007 environment
Hosted Messaging Solution: We offer hosted messaging solution to customer where HCL owns the entire messaging stack right from Hosting & Hardware to Operations & Maintenance. These services are offered to the customer on a per mailbox model.
EPaaSAs a Cloud Computing services provider, we enable Enterprise Platform as a Service (EPaaS) for our existing and potential enterprise customers. EPaaS is our enterprise-focused PaaS offering, which allows enterprise users to develop next-generation Cloud-ready applications. Enterprises can leverage the full develop-ment environment infrastructure to quickly provision, deploy, and manage cloud environments and supporting infrastruc-ture. They can choose full development stacks from our catalogue of the infrastruc-
ture components. HCL EPaaS comes with HCL MyCloud interface that enables power users to manage the ent i re Cloud provisioning lifecycle.
HCL EPaaS differentiators:
Enterprise-class PaaS offering for development environments
Integrated development environment with open source / COTS stacks
Comes with on-demand monitoring and management capability
Metered and billed monthly pricing model enhances flexibility
Provides unified HCL MyCloud interface enabling power users to manage the Cloud environment
HCL’s Best Practice frameworks and stacks for software development
Private Cloud Private Cloud is one of the most sought-after Cloud offerings for the organizations who either want to build a private cloud in an on-premise datacenter or opt for a hosted offering. Our Private Cloud offering can enable organizations gain more control and realize transformative benefits of a Private Cloud.
Our Private Cloud services delivery framework sets an important focus on delivering results and enables new levels of agility and cost savings. The idea is to provide organizations with a solution that best fits their requirements and needs. We make infrastructure readily available to them in a Private cloud mode. They can easily customize the operating environment to their specific requirements; enable chargeback and billing integration. Also, we offer total freedom to build Private Cloud either by picking up discrete components or by picking up pre-assembled converged stacks (differing in configuration and cost- based on your needs).
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Messaging and Collaboration Services
?Email Services?Exchange/
lotus note implementation
?Group Mgmt.?Mail
scheduling/Routing
?Replication Scheduling
?Mailbox Problem investigation
?Mobile Messaging
?SharePoint/lotus notes readiness assessment
?Implementation services
?IM (OCS/same time) implementation and management
?Anti Spam?Anti virus?Data loss
prevention?Email
archiving
Messaging CollaborationEmail
Security & other services
?Architect and design platform ?Migration from existing platform or cross platform
migrations?Workflow implementation messaging/directory rollout
capacity planning
OUR LEADING-EDGE INTELLECTUAL PROPERTIES FOR CLOUD OPERATIONS
12 13Our Leading-Edge Intellectual Properties for Cloud Operations
CLOUD WORK FOR YOU
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It is our award-winning Private Cloud-based enterprise management platform for delivery of IT management tools. Key
TMfeatures of MTaaS :
?Business-ready hosted platform for enterprise tools, and the clients simply need to extend the consoles
?into their environment to use the same
?"Plug-and-play" mechanism offers the client a highly scalable environment, with complete control & flexibility, without bearing the upfront cost of the
base tools platform or
the supporting
infrastructure
?Based on the "pay-per-
use" model,
?which is a convenient
mechanism for keeping
costs in check
?Highly process-oriented
framework based on
industry standards and
best practices
?Offers IT service
assurance of the highest
quality at an
unbelievably low cost
?MTaaSTM today is
serving over 35 G1000
customers of HCL
HCL Management Tools TMas a Service (MTaaS )
TMMTaaS - Solution Architecture
Secure Connection Layer
Service Desk
Service Management
Manager of Managers
Element Monitoring & Management
Users (Client)
Unified Reporting
Consoles
Reports
Inci
den
ts/
Serv
ice
Req
ues
ts
Client IT Landscape
MainframeWintelUnix & Linux
End-User componentsNetworksDatabase
HCL
Hos
ted
too
ls p
latf
orm
TMMTaaS has a "layered architecture", with each layer adding further value and complimentary functionality to the input from the layer below, and providing the relevant output to the layer above.
AgoraHCL's proprietary solution Agora is a one of its kind in the market that provides complete metering, billing and monitoring solutions for software provided as a service. The unique advantage of Agora is that customers can plug in their products and services and immediately start delivering products on subscription. Salient features of Agora:
Meter and price the usage of consumed service
Bill the consumed service, accept and process payments
Billing & payment processing
Manage customer on-boarding process & entire subscription portfolio
Tenant and subscription management
Provision the service to the customer and maintain data isolation
Service provisioning
Channel/ Partner enablement
Effectively manage customers and its subscriptions by customer self service portal
Subscriber management & self-service
Migration++HCL Migration++ provides a rich set of processes, tools and frameworks to enable customers to not only migrate their business to Windows Azure but also effectively manage applications on Windows Azure. Migration++ has three key loosely coupled modules called Application Assessment, Migration and Execution/ Management.
Salient Features of Migration++ are:
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Consulting assessment framework to guide the customer about whether or not their product /application is right for Windows Azure. It provides high level detailed assessment reports based on application & business characteristics, thereby enabling right decisions
Tools driven code assessment for .NET application which reduces human error and provides right complexity of migration
Application re-architecture consulting to adhere to Cloud standards
Data migration from on-premise apps to SQL Azure/ Azure Table/ Blobs
Customized testing process for effective utilization of Cloud infrastructure
Strong scenarios/ reusable component library to smoothen Windows Azure adoption (security, hybrid scenario, diagnostic, auto scale up/ down)
Cirrus++Cirrus++ supports MS Azure Cloud Platform for storage management , i n s tance monitoring, and configura-tion. Cirrus is a comprehen-sive toolset to enable end-to-end Cloud management f u n c t i o n s s u p p o r t i n g Migration ++ framework. It prov ides intu i t ive user interface for development, deployment, monitoring and continuous management of organization’s application on the Microsoft Azure Cloud.
Solution Overview
Storage management/
instances health monitoring/ subscrip-tion management
Developer/ testers/ Ops team can manage their structured (Tables, Queue) and unstructured storage on Azure effectively
Efficient upload/ download and data synchronization facilitates migration from on-premise to SQL Azure, Azure Storage
Opex savings through automatic scaling role instances in spike and lean periods
Platform usage tracking through rich KPIs (cost monitoring, consumption dashboards)
One place configuration to setup and tune Cirrus to efficiently access and manage Azure platform
Provide automatic/ scheduled/ manual backup & restore capability
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Migration ++ Framework
Assessment Migration Management
Process/Tools
Application Characteristics
Re-Architecture Storage Mgmt
Business Characteristics
Code Assessment/ Changes
Deployment Mgmt
ROI / TCO Data MigrationSubscription
Mgmt
MAIHybrid
ImplementationHealth
Monitoring
Components Factory
Design Pattern
Release Mgmt
CLOUD WORK FOR YOU
MAKE THE
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Why Building Private Clouds Makes Sense There are 2 approaches to build a Private Cloud—Top Down approach, starting from service management and governance, and moving down toward virtualization; the Bottom Up approach being vice versa
nterprises today are looking at Cloud c o m p u t i n g f o r v a r i o u s E
reasons—some need to take advantage of capex to opex conversion while others are looking at streamlining IT Services support and maintenance.
From a CEO's perspective cloud computing can reduce time for 'Go-to-Marke t ' and e l im ina te cap i t a l expenditure; on the other hand, for a CIO it can provide quick scale-up and scale-down options, savings from maintenance
and upgrades and enable self service and increased control.
While Cloud Computing to some may seem to be a magic bullet, certain areas reveal difficulty and confusion when scratching the surface. Few questions that often linger in the minds of CIOs wanting to adopt Cloud are:
What will happen to my existing assets?
Who ensures adherence to regulation & compliance for my IT environment on Cloud?
How to ensure security and privacy of my data in the cloud?
While Public Cloud is one option that provides easy and economical scale up and down for compute and platform requirements, organizations have their own reservations in adopting Public Clouds that include accountability, SLAs, and compliance. Public Cloud SLAs and contracts are vague for which providers can seldom be held accountable. This leads organizations to look at an alternate delivery model—Private Clouds, wherein enterprises can have more control and can enforce accountability.
What organizations are looking from a Private Cloud is participation by; different internal departments who can subscribe and participate in its usage. Few things to note before adopting a Private Cloud:
Maturity of Virtualization in the Enterprise: More maturity leads to easy adoption. If maturity is less, organizations can leap frog with the right approach
Maturity of ITSM Processes Implemented: Service Catalog, F i nanc i a l Managemen t , S L A
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management etc.
IT Organization Culture: Adoption of Private Cloud essentially changes how services are delivered internally. Does the organization have service provider aspects to benefit from Private Cloud?
Is the organization mature enough to adopt the ownership model for Private Cloud?
Has the Application Assessment been done for Private Cloud adoption?
Bandwidth is a neglected piece and should be taken care while estimating costs.
Executing the Big 'C'
Private Cloud is being seen as creating the biggest impact on the way cloud will shape in the coming future. It is therefore no surprise that many hardware/software vendors who on their own or jointly are bringing their Private Cloud offerings to the market. However, enterprises must remember that there is always an alternate to create one's own Private Cloud using reference architecture.
Usually there are 2 approaches to build a Private Cloud—the Top Down approach, which starts from service management and governance and moves down towards virtualization and the Bottom Up approach , wh i ch beg in s f rom vir tualization and moves up to
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governance and service management.
No matter what approach you take, the most important question to think about is the aspect of service governance and IT service management on Cloud. Is ITIL still relevant in this new model? If so in what shape and form?
Broadly speaking, ITIL processes like inc iden t management , change management, problem management, release and deployment, etc. work the same way in cloud environment as they work in a non-cloud environment. The processes mostly affected in cloud environment are financial management, service catalog management, service level management, event management, and configuration management.
Another important question is around monitoring and management of IT environment on Cloud. Depending on which delivery model you eventually choose, there will be a difference in the way monitoring and management works for the IT landscape. In Public Clouds it is the operating system and above that needs to be taken care, in Private Clouds it is hardware onwards that needs to be taken care.
The ideal way to go around this is to have an on-demand model for monitoring and management, wherein users have the option to choose services from a service catalog. An option for start and stop of these services as and when required is also a desired option.
Cloud means different things to different people. One should have a well defined objective for adopting Cloud. Going forward we will see more and more organizations adopting cloud. One of the biggest hindrances for Public Cloud adoption is around security and compliance, which makes the case for
building Public Clouds very strong. For
enterprises looking at eliminating
concerns a round secur i t y and
compliance along with maintaining
control over their IT set-up, Private Cloud
indeed might be the manna from
heaven!
Note: The article was published in the
September 2011 issue of DataQuest, India’s
leading IT publication.
While Private Cloud is creating the
biggest impact, enterprises must remember that there is always an alternate to create one's own private cloud using
reference architecture
AuthorKALYAN KUMAR, Associate Vice President and Head-CFS, HCL Technologies
Why Building Private Clouds Makes Sense
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An Australia-based financial services firm consults with HCL to make informed decision about Cloud adoption.
A large product development company works w i th HCL to under take the feasibility analysis for a large set of app l i ca t ions to migra te them on Windows Azure platform.
A leading supplier of analog interface components for communicat ions, industrial and consumer applications l e v e r a g e d H C L’s C l o u d - b a s e d Collaboration and Messaging Services to migrate its messaging data and mailboxes to the Cloud environment. This resulted in $1.6 million annualized savings and significant improvement in co l labora t ion among employees distributed across the globe.
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A $3.4 bn U.S.-based leading pharma-ceutical company’s 50,000 SAPS are scaling up (15% YOY), with associated storage of 20TB.
A €4.7 bn, Denmark-based manufac-turer’s SAPS rampled up to 850,000 from the initial SAPS, with associated storage of over half petabyte.
A leading international bank with 80,000 people in 72 countries achieves 90% reduction in deployment time, higher flexibility, and significant TCO reduction by moving to Public Cloud.
A large regulated, the U.S.-based e lec t r i c d i s t r ibu tor tha t supp l ies electricity to approximately 7.5 mn consumers utilizes HCL’s Private Cloud-based enterprise management platform to achieve better control, improved quality, higher visibility and unified reporting.
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