Closing the Online Sale

http://www.vte.qc.ca

Rob Swick

Nova Scotia Halifax

Closing the Online Sale

Times Have Changed

Closing the Online Sale

Times Have Changed

Closing the Online Sale

Times Have Changed

Closing the Online Sale

Times Have Changed

Closing the Online Sale

Times Have Changed

Closing the Online Sale

Benefits of Online Booking

Closing the Online Sale

Benefits of Online Booking

✓ Staffing, efficiency ✓ Customer benefits✓ Other reasons

Closing the Online Sale

Benefits of Online Booking

Closing the Online Sale

Closing the Online Sale

Closing the Online Sale

Closing the Online Sale

Closing the Online Sale

Closing the Online Sale

Closing the Online Sale

Closing the Online Sale

Closing the Online Sale

Closing the Online Sale

“it takes the burden off of the operator to answer the question ‘do you have a room on this night?’ and lets the consumer find this out on their own... In the first year 50% of our reservations were online, and now almost 80% of the reservations are being done online.”Judy Pye, Owner, Shipwright Inn

Closing the Online Sale

Closing the Online Sale

Benefit 1: Less Staffing Time & Hassle

Closing the Online Sale

No physical space Booking online anytime Client can change booking

Benefit 1: Less Staffing Time & Hassle

Closing the Online Sale

Benefit 1: Less Staffing Time & Hassle

Closing the Online Sale

Benefit 2: Customer Benefits

Closing the Online Sale

Provides consistent customer experience Customers can book anytime Don’t miss a sale Online bookers may be best customers Adds functionality to site

Benefit 2: Customer Benefits

Closing the Online Sale

Benefit 2: Customer Benefits

Closing the Online Sale

Benefit 3: Additional Reasons

Closing the Online Sale

GDS connection to Expedia, etc. POS and other integration Email etc. often integrated Great for groups

Benefit 3: Additional Reasons

Closing the Online Sale

Benefit 3: Additional Reasons

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Thank you

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