Providing community healthcarein London and the Home Counties

Janet Lewis

CLCH – who are we?

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Central London Community Healthcare

CLCH is London’s largest stand-alone community NHS Trust

Community Services is our core business – deliver Children’s Services across 9 boroughs

Track record at redesigning clinical pathways to ensure better integration for children and parents

Quality is at the heart of everything – cycle of continuous improvement

Experienced at successfully transforming new services –Brent / Richmond / Hounslow School Nursing keeping the services local

CLCH footprint

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CLCH -4,5,6 Model

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Levels of

service

Universal

health reviews

High impact

areas

Robust information

sharing

Integrated/

partnership

working

Safeguarding

Quality

CLCH 4,5,6 Model

Client feedback

PREM

Patient Stories

Social Media

User Groups

Comment cards

Focus groups

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Client feedback

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Antenatal Pathway

Healthy 2 year olds &

school readiness

Integrated 2 year review with early

years providers

High Impact Area Leads

Joint Funded Senior

Integration Manager for 2

year review

Clear referral pathways to

SLT, child development

services

Parenting support

programmes

Children’s Centres

ASQ-3 assessments

2 year places in early years

Using Technology

Recognising the wide variety of ways needed to support parents

Health Matters our website to support school aged children, to be developed as a digital support for 0 to 19

Links to other web sites including LA and vol sector

eRedbook to make it easier for parents to access their Childs information

Seeking innovation opportunities e.g. interoperability

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Health Matters

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https://www.healthmatters.clch.nhs.uk/home/

ered book

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eRedbook

Digitally transforming the 0-19 pathway

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Enabling Connectivity

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Local Active

Directory

eRedbookHealth Vault

Internet

NHS N3

Maternity

Adapter

Maternity

NSC

Adapter

Screening

CHIS

Adapter

Clinicaldata store

GP

Challenges

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• Getting all partners together and working

to same priorities

• Cutting through ‘red tape’

• Financial climate

• Changing commissioning landscape

• New electronic clinical record

Tips for success

• Set out your vision and set

a direction

• Press the flesh/do the leg

work

• Go round or push through

obstacles

• Find like minded partners to

create a wave of

momentum

• Always keep the child in

sight