Post on 11-Apr-2017
Lee Bushen – EMEA Tech Readiness
Patrick Irwin – EMEA Sales Readiness
Desktop Master ClassDecember 2016
Important – Webinar Audio
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Top Reasons to move to Citrix Cloud
Patrick Irwin Lee Bushen
© 2016 Citrix Systems.3
Virtual Desktop Agents
© 2016 Citrix Systems.4
Agenda
Introduction
What is Citrix Cloud ?Where do my servers go?
How secure is it?
What to do with my existing hardware, apps
and AD
Where do I login?Who looks after what?
What about HA?
Top Reasons to move to Citrix Cloud
Alex Balcanquall Interview
Competition!
XenApp &XenDesktop Service
5© 2016 Citrix | Confidential
Drag picture to placeholder or click icon to add Why would I want to do this?
6© 2016 Citrix | Confidential
The Age of Custom-Maintained Software is Ending
7© 2016 Citrix | Confidential
IT is Undergoing a Cloud Transformation
On-premise
Installed SoftwareSoftware BuildersCapital Expenses
Transactional Sales
Cloud-First as-a-Service Service Brokers Operating Expenses
Subscriptions
8© 2016 Citrix | Confidential
What Customers Asked For
Leverage Hybrid Cloud Environments
Adopt a Cloud-First Strategy
Overcome IT Constraints
No More Upgrades
Speed Time-to Value
9© 2016 Citrix | Confidential
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What is Citrix Cloud?
10© 2016 Citrix | Confidential
Citrix CloudCloud-based management and delivery for all Citrix workspace technologies
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Service available nowService available soon
Secure Browser
LifecycleManagement
AppDNAExpress
IoTAutomation
3rd PartyServices
XenApp andXenDesktop
service
XenMobile ShareFile NetScalerGatewayService
Citrix Cloud: Uniting Delivery of All Citrix ServicesCloud-based management and delivery for all Citrix workspace technologies
Hybrid Cloud | Private Cloud | Any Public Cloud | Any Hypervisor
12© 2016 Citrix | Confidential
Where Citrix Cloud HelpsReduction in overall complexity, infrastructure, time
TraditionalDeployment
IT E
ffort
Upgrade cycles
HW procurement
Capacity/sizing
Software set-up
App/OS Virtualization
SW maintenance
Admin time
App/OS Virtualization
Citrix CloudHybrid Deployment
Admin time
Software set-upHW procurement
Capacity/sizing
App/OS Virtualization
Citrix CloudCloud Deployment
Admin timeApp/OS Virtualization
Software set-up
Admin time
13© 2016 Citrix | Confidential
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Where are my servers located?
14© 2016 Citrix | Confidential
XenApp &XenDesktop Service
XenApp &XenDesktop Service
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http://tools.cloud.com/
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Drag picture to placeholder or click icon to add How secure is it?
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• Hosted in Azure, AWS & Citrix’s datacenters, all in East US• More regions are on our roadmap
• All services are multi-instance and auto-scaling
• All storage is geo-replicated for DR
• 24x7 monitoring & alerting for security and availability
• We perform continuous backups and regularly test restore
• Backups are replicated to 2 secure secondary locations
• PII remains under customer control
Why should you trust us?
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• Citrix Cloud only stores metadata, such as:• Usernames• Application Names• Icons
• Sensitive data remains in the Resource Location, under the customer’s control:• Machine Images• User and Application Data
Security: Data at Rest
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• All data is encrypted with SSL while in transit
• HDX data (pixels, keystrokes, etc.) transit the NetScaler Gateway Service
• User credentials transit the cloud-hosted StoreFront, but are not persisted• Alternatively, StoreFront may be deployed by the customer to
encrypt credentials before they leave the customer’s premises
Security: Data in Transit
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Initial Setup Demo
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How do my users get access?
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XenApp &XenDesktop Service
XenApp &XenDesktop Service
NetScaler Cloud Service
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XenApp &XenDesktop Service
XenApp &XenDesktop Service
NetScaler On Premise
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Access Demo
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What parts do Citrix look after for me?
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XenApp &XenDesktop Service
XenApp &XenDesktop Service
Citrix Managed
Customer Managed
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• 24x7x365 support is available for customers with a valid Support agreement.
• Citrix Lifecycle Management• Citrix Blueprints – supported• Customer Blueprints – best effort only
• Contact Methods:1. Workspace Cloud Control Center2. Web (www.citrix.com/MyAccount)3. Phone (Severity 1 cases)
Citrix Cloud Support ServicesScope and contact methods
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What’s the availability?
• Service Level Goals published:• http://docs.citrix.com/en-us/citrix-cloud/overview.html
• Covers parts of the service under Citrix control
• Measure against goals at http://status.cloud.com
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DevOps – Canary Process
• 4-5 Day process to migrate customers to new code• If issues observed, hard stop until issue is resolved• Test State: Internal customers to verify deployment• Opt-In: Customers who have explicitly notified Citrix that they want latest stable code
as quickly as possible• Opt-Out: Customers who want to wait until 100% state is achieved
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High Availability of Cloud-BasedResource Locations
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Any Cloud
XenApp &XenDesktop Service
XenApp &XenDesktop Service
Citrix Managed
Customer Managed
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Availability Set
Azure Resource Location High Availability• Each Azure region has at least 5 separate Update
Domains and 3 separate Fault Domains.
• Creating Availability Sets ensures the machines in the set are distributed as much as possible amongst the Update and Fault Domains.
• Create an Availability Set for each delivery group to minimize the impact of an Update or Fault Domain Failure
Azure East US
DeliveryGroup 1
DeliveryGroup 2
Availability Set
Availability Set
Availability Set
Availability Set
33© 2016 Citrix | Confidential
AWS Resource Location High Availability
• Each AWS region has 3 or more Availability Zones (designated by a letter) to provide isolation. Always choose at least 2.
• Create a subnet in each AZ with routes between them
• Deploy infrastructure components in each AZ
• Consider splitting VDAs for each delivery group across multiple AZs
us-east-1a us-east-1b
DeliveryGroup 1
DeliveryGroup 2
10.0.1.0/24 10.0.2.0/24
Catalog1A
Catalog2A
Catalog1B
Catalog2B
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Can I re-use my existing services?
XenApp 6.x Cloud
On-Prem Cloud
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XenApp &XenDesktop Service
XenApp &XenDesktop Service StoreFront consolidates
resources from Cloud and existing deployments
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transfer Demo
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What about my Apps?
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Any Cloud
XenApp &XenDesktop Service
XenApp &XenDesktop Service
Citrix Managed
Customer Managed
ExpressRoute
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Where do I put my AD?
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Any Cloud
XenApp &XenDesktop Service
XenApp &XenDesktop Service
Citrix Managed
Customer Managed
ExpressRoute
Multi-site AD or Trust
Date in the Cloud with ShareFile
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Azure Demo
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What questions did we cover?
Why would I want to do this?What is Citrix Cloud?
43© 2016 Citrix | Confidential
What questions did we cover?
How secure is it?How do my users get access?
What parts do Citrix look after for me?
44© 2016 Citrix | Confidential
What questions did we cover?
Can I re-use my existing services?
What about my Apps?Where do I put my AD?
Where do I go from here?
45© 2016 Citrix | Confidential
Alex BalcanquallCitrix Cloud Team
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Limited Time Promotion: Expires December 31, 2016
© 2016 Citrix Systems.47
What Citrix Cloud component joins your resource location to Citrix Cloud?
Competition – Nest Camera or Jabra Web Conferencing Speaker
48© 2016 Citrix | Confidential
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