Changing our point of view

Measuring progress in community facilitation

Why do we measure progress?

What our experience in 35 countries tells us

Guyana Myanmar

Cambodia

Thailand

Kenya

Mozambique

DR-Congo

Philippines

Belgium

Burundi Indonesia

Netherlands

Rwanda

India

MaliEthiopiaSierra LeoneUganda

Spain

Russia

Barbados

Solomon IslandsZambia

Bangladesh

Bangladesh Suriname

BelarusUkraine

Senegal

Trinidad &Tobago

What we have learned

“We measure progress to satisfy our own need. We measure to check that we—the community—are moving

in the direction and at the speed that we have chosen.”

“Measurement is an essential partof every learning cycle”

4 reasons to measure progress.

In order to learn from our experience so that we can do it better the next time.

1

To be able to focus the effort that we still need to make to achieve our objective

2

To celebrate our progress!

3

To be able to share our progress with others.

4

Our starting

point

Every community has within itself the capacity to measure the progess it is making towards its dream.

Some questions

Who has the main responsibility for your health?

And who has the main responsibility for checking upon the current state of your health?

So how would you feel if an external organisation would take responsibility for measuring the progress of

your health?

Our principles

Ownership by the community itself for its health and for monitoring its health is at the heart of the matter for us.

Each group owns the indicators for which it has the prime responsibility.

Our proposal

We measure the progress of a facilitated community project on two levels

At the level of faciltation and its delivery

1

At community level

2

At the level of facilitation and its delivery

1 Indicators to demonstrate progress:

• The number of communities that develop and implement their action plan. • The number of communities that transfer their skills.• The number of facilitators trained.• The number of support team competent to organise and to implement a facilitated process.• The number of staff in health zones who own and practice SALT.• The number of operational meetings.• The number of organisations who own and practice SALT.• Number of papers/knowledge assets circulated.

1Base line levels

Base line levels are usually ‘zéro’ for the first ‘SALT’ project in an area.

At the level of facilitation and its delivery

1 Targets

Partners to define based on their experience.

Targets related to the environment, external factors and risks to the project.

At the level of facilitation and its delivery

1 Examples to demonstrate progress:

• Documentation par photo des plans d’action;• Système d’information local géré par la communauté; • Interviewes par vidéo sur actions et résultats; • Liste de participation• Auto-évaluations des facilitateurs • Auto-évaluation des équipes de soutien; • Rapports des visites, réunions, rencontres• Vérification des plan d’extension• Cartographie de transfert horizontale

At the level of facilitation and its delivery

All of these are OUR responsability

1

At community level

2 Indicators:

• Each community identifies for itself 1-2 indicators for each of its 3 priority practices.

=> Each community will decide for themselves and will have responsibility to measure between 3 and 6 indicators.

At community level

2 Base line level

The community decides upon and measures the base levels.

The base levels are illustrated by the level of the practise in the Self Assessment today.

At community level

2 Targets

The community decides upon and measures the base levels.

The targets are illustrated by the target level of the Self Assessment for the practice.

At community level

2Means of verification

The community decides how they will determine progress and they make the measurements.

We, as facilitators/partners can use the experiences of other communities to

inspire, but not to impose.

All of these are the responsability of the community.

2

How can the partners contribute?

At community level

2 They can add the indicators that are important for their purposes.

• They propose these indicators to the community to support their own indicators

• They offer their support to gather this information.

• They share these indicators regularly with the community.

An example

The community chooses to work on three priority practices for comprehensive vaccination.

126

We comply with the vaccination schedule.

We acknowledge and accept.

We mobilise resources.

For each priority practice, the community identifies :

- target level for the practice in the Self Assessment.-1 or 2 indicators -the base level-the target for their chosen time period-the means of verification

126

We comply with the vaccination schedule. Base level: 1

Target level: 3

We acknowledge and accept.Base level: 3

Target level: 4

We mobilise resources.Base level: 2

Target level: 4

126

We comply with the vaccination schedule. Indicator: Number of parents who comply with the

vaccination schedule/ Number of parents with children to be vaccinated.

We acknowledge and accept.Indicator: Number of parents who agree to the

vaccination of their children/ Number of parents with children to be vaccinated.

We mobilise resources.Indicator: Sum of money in the bank account to pay

for the vaccination of children.

126

We comply with the vaccination schedule. Moyens de vérification:

During the monthly meeting.

We acknowledge and accept.Moyens de vérification:

During the monthly meeting.

We mobilise resources.Moyens de vérification:

During the monthly meeting and home visits

UNICEF et the Health Districts measure (for example):

—the percentage of mothers with children aged between 12 and 23 months who live within 5 kms (or a 1 hour walk) of a vacccination station.—the percentage of children aged between 12 and 23 months who have been completely vaccinated.—the percentage of children aged between 12 and 23 months who have received DTC1/Penta1.—the percentage of children aged between 12 and 23 months who have received DTC3/Penta3.

Through the use of these methods of verification:

•Family enquiry LQAS• FOSA enquiry •Qualitative enquiry for SPP

This information is shared regularly with the community for 2 reasons:

To stimulate an in-depth discussion during the next Self Assessment based on evidence1

To update the action and the plan to measure progress by the community2

And the community?

The community becomes more skillful, confident and strong even after the completion of the project

And the community will transfer these skillsnaturally to other communities.

Transfert horizontale à la troisième génération des communautés

Equipes de facilitation - Mbuji-Mayi

And for the project

SPP/ GCSE

We measure the indicators for implementation

1

INDICATORS BASE LEVEL TARGETS

1. Number of communities that demonstrate their progress in comparison with key families.

0 500

2. Members of communities from 10 Health Districts targetted in Katanga, East Kasai and West Kasai.

0 300,000

3. Number of of the Health District who have developed their capacity to stimulate and to manage community mobilisation.

0 50

4. Number of support teams in place. 0 10

5. Number of people who are members of support teams who have developed their capacity to stimulate and to manage community mobilisation.

0 30

6. Number of faciliatators trained who apply the SALT approach in their own context.

0 500

7. Number of Health Districts with working facilitation teams. 0 50

8. Number of Health Districts with working periodic meetings. 0 50

INDICATORS BASE LEVEL TARGETS

9. Number of periodic meetings that have improved their working practices by learning from a good change story or through a lesson learned from other facilitators around the world.

0 50

10. Number of provincial organisations that have included the SALT approach in their strategy or work plan.

0 10

11. Number of provincial organisations that have developed a plan to use SALT in their own context.

0 5

12. Number of quarterly reports published in hard copy or on the internet that document local responses.

0 6

13. Number of Knowledge Assets that include local responses in the 10 Health Districts and the common principals published on the Constellation website and other websites.

0 5

DRC Competence will bring together the action plans, indicators and results at

community level

through photos, videos and other qualitative methods.

2

And UNICEF and ESP will measure the indicators of the study.

3

Questions/suggestions?