Problem: too much infrastructure, not enough money

It takes a Superhero...

It took forever to get the system to work

IT just wants the system to work

We're dealing with billing...

...and phone bills are HARD to understand.

Billing Codes

Monthly charges

Your town is billed for every listing in the White Pages

Special decoding abilities

Patience

Make sure the refund is correct...

Do you use all of the lines you're paying for?

Are all those jacks still live?

Do you still have pay phones?

Still have Pay Phones?

Towns are mothballing unneeded buildings

Charged usage rates vary

Long Distance

Just tell me my IQ...where do I sign?

Scam Charge

"Dial 1010288"

Simple passwords make life easy for service hijackers

Lengthy calls to Somalia add up...

$30,000.00

A secure password has "...at least 8 characters..."

Circuits

Bait and switch

Cell phones

Capture savings

Picture messaging

Friends

Family

Take advantage of friends & family plans

$

The booking room is in the basement...

No complexity, please!!!

Your superhero saves you a LOT of trouble

Prices can be lowered

SURPRISE!

$100,000.00!!!

Monthly charges

Legacy Systems

The phone also rings at the chief's home...

LATEST AND GREATEST!!! SUPER AMAZING!!!

Discuss your project with an independent analyst

I knew there was a catch!

Recommendations

Monthly report

GOODBYE, ITT09 and ITT18 - COMPLETELY NEW PRICING STARTS NOW!