Experiences Implementing

Joy Marlow – Digital Experience AnalystSam Davis – Applications Solutions Architect

Columbus Metropolitan Library

Sam I am!

Challenges 

Selling Ideas to Administrators and Staff

Our own Learning Curve

Keeping up with New Technology

Bringing the Customer Along

At the Mercy of 3rd-Party Vendors and Technologies

Terms of Use - BEWARE

Unclear Strategy

Solutions

Engage your Staff

Engage your Customers

Believe in What You Do

BETA - Experiment

Tips & Tricks

Prototype

Let it be Torn Apart

Don’t be Afraid to Fail

Challenges

• Selling Ideas to Administrators and Staff• Our own learning curve• Keeping up with new Technology• At the mercy of 3rd-party technologies and

vendors• Bringing the customer along with us• Terms of Use – Beware• Unclear Strategy

Solutions

• Learn & Play Program• Listen to your customers: Engage• Believe in what you do• BETA

Tips & Tricks

• Prototype your ideas• Let it be torn apart• Don’t be afraid to fail

Questions?

Joy MarlowEmail: jmarlow@columbuslibrary.org

Twitter: library4joyBlog: libraryjoy.wordpress.com

IM: mookitty1@gmail.com

Sam DavisEmail: sdavis@columbuslibrary.org

Twitter: silverramtruckBlog: cmlcodemonkey.blogspot.com

IM: silverramtruck@gmail.com

Photo Credits• Velociraptor – Slides #2 & #3 -

http://www.bunkbeds.net/velociraptor/ • Challenges – Slide #4 -

http://www.issi-ivr.com/Portals/0/Images/Home%20Page/Solutions%20We%20Provide.png

• Selling – Slide #5 - http://www.archives.gov/exhibits/powers_of_persuasion/its_a_womans_war_too/images_html/images/we_can_do_it.jpg

• Magic 8 ball – Slide # 17 - http://www.inoculatedmind.com/wp-content/uploads/2006/03/magic8ball.jpg

• Prototype – Slide #18 - http://www.z-agon.com/image/prototype/prototype3.jpg

• Failure – Slide #20 - http://gmroper.mu.nu/images/shcool.jpg