Catalyze Webcast - You Me And Pictures With Linda Yaven - 011008

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These are the slides that Linda used in her Catalyze webcast on January 10, 2008. Linda is a design thinking catalyst and provided an overview of how design thinking and other emergent methods of documentation will lead to more effective communication. The webcast is available from the Catalyze Community at http://www.mycatalyze.org.

Transcript of Catalyze Webcast - You Me And Pictures With Linda Yaven - 011008

Welcome to the Catalyze Monthly Webcast

www.mycatalyze.org feedback@mycatalyze.org

You, Me and Pictures:

A Snapshot of

Making Thinking Visible

by Linda Yaven

All Photos by Author

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

An Excursion

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Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.com

`

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a mind-set

a method

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Making Thinking Visible:

&

hands-on/minds-on learning

Learning by Doing

Making Thinking Visible:

1. Visualization

2. Products and Services3. Sustaining People

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An Innovation Ecosystem Design Thinking

A Communication Ecosystem

“a tangle of spaghetti”

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Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

change

the gap between:

knowing something transforming behavior

Experience Design

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Knowledge Acts & Behaviors

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Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Teaching Interpretation

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Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Teaching Interpretation

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quiet the tyranny of the spoken word

a shared visual medium

what other kinds of conversations become possible?

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Creativity =

Pictures+

WordsLinda Yaven ©2008 All Rights Reserved

www.lindayaven.comLinda Yaven ©2008 All Rights Reserved

www.lindayaven.com

The 100 Languages of AdulthoodLinda Yaven ©2008 All Rights Reserved

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www.lindayaven.com

design thinking

design thinker

the reflective practitioner

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The Requirements Document

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“I try to avoid them.”

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“Here’s the binder” learning

Tell me 5 Ways

Requirements Documents

are currently not working?

1. Nobody likes writing them.

2. Nobody likes reading them.

3. Even when you do read them – each reader

takes away a different “understanding”

of what the document means.

4. Does not encourage “real” thinking and

understanding regarding whether or not the

software will actually do what needs to be done.

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6. So technically specific it prescribes solutions -

rather than service/experienced based;

no room for someone to innovate.

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5. Doesn’t foster collaboration, feedback, etc.

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“We’re a bit too quick to come up with

explanations

for things we don’t really have an explanation

for”.

Blink, Malcolm Gladwell “...managers believe they must always know

what

is going on. It is unacceptable…to not know

what

is causing a problem”.

Peter Senge

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The Responsive Document

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“what can you point to that makes you say that?”

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Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

The Responsive Document

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

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visual conversations

tossing & testing of ideas

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The Responsive Document An Improved Discovery Session

2. Testing products & services before budget is allocated to development

1. Front end: new product & service ideation

3. Form cohesive teams swiftly; re-energize existent

4. Showcase successful case studies for clients & customers

5. Design compelling presentations6. Facilitate facilitation: conjure

alignmentLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Making Thinking Visible

furthers thinking by making it visible

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a shared visual medium = a common language

“so that’s what you mean!”“oh - you solved it this way!”

“huh! never thought of that!”

“mmm, let’s try it!”

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collaborative intelligence

Requirements Document

Responsive Document+

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ext

Coordination Collaboration

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collaboration coordination

information economy creative economy

prescription improvisation

transmission learning

inventive learning

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standardization personalization

Rote Responsive

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transparency

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Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

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equivalency

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Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

Protaganista

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Protaganista

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Linda Yaven ©2008 All Rights Reserved www.lindayaven.comLinda Yaven ©2008 All Rights Reserved www.lindayaven.com

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revisiting

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6 Design Thinking Values1. learning by doing2. multiple modes of communication

3. testing ideas

4. transparency

6. the protaganista

5. equivalency

While one picture is worth 1,000 words, one picture can also evoke

1,000 thoughts and conversations.

elle@lindayaven.com • www.lindayaven.com • 510-594-3602