Can't Get No Employee Satisfaction (Nor Autonomy, Nor Alignment)

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A survey of Irish employees about their experiences of job satisfaction, autonomy and alignment at work.

Transcript of Can't Get No Employee Satisfaction (Nor Autonomy, Nor Alignment)

1

Employee

Satisfaction

and the

Autonomy/

Alignment

Matrix

Amárach Research

October 2014

2

Irish

Employee

Satisfaction

Trends Report

55 52

46

39

32

25 23 19 18

11

Irish Employee Emotions

Data from Jan ‘13 – Jun ‘14

Trends Report

3%

1%

3%

6% 6%

15% 16%

20%

16%

7% 7%

0 1 2 3 4 5 6 7 8 9 10

Irish Employee Satisfaction

Average Score = 6.2

Extremely

Dissatisfied

Extremely

Satisfied

Neither /

nor

Trends Report

3%

1%

3%

6% 6%

15% 16%

20%

16%

7% 7%

0 1 2 3 4 5 6 7 8 9 10

Average Score =6.2

Highly satisfied (8-10)

27% 33%

Irish Employee Satisfaction

Trends Report

Senior/C-Suite

Junior Junior Junior

Mid/Supervisor Mid/Supervisor

Self-employed/

Contractor

Highly satisfied (7-10)

60%

51%

37%

53%

Irish Employee Satisfaction

Trends Report

53% 51% 48%

Small company Medium company Large company

Highly satisfied (7-10)

Irish Employee Satisfaction

8

To

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Male

Fe

male

15-2

4

25-3

4

35-4

4

45-5

4

55+

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High Satisfaction

(7-10) 30% 27% 33% 35% 29% 23% 29% 39% 30% 24% 34% 31% 30% 29%

Medium

Satisfaction (4-6) 57% 60% 54% 53% 60% 62% 52% 51% 55% 63% 55% 56% 57% 56%

Low Satisfaction

(0-3) 13% 13% 13% 12% 11% 15% 18% 9% 15% 13% 12% 13% 13% 15%

Satisfaction Demographics

Under-index

Over-index

9

Irish

Employee

Autonomy

10

Irish Employee Autonomy

6%

14%

36%

30%

15%

1 2 3 4 5

Average Score = 3.4

No

Autonomy

At All

Complete

Autonomy

“Extent to which you are given

autonomy at work”

11

Irish Employee Autonomy

6%

14%

36%

30%

15%

1 2 3 4 5

Average Score = 3.4

High autonomy (4-5)

49% 41%

12

Autonomy & Satisfaction

32%

14%

5%

59%

65%

49%

9%

20%

46%

Low Autonomy Medium Autonomy High Autonomy

Average

Score 4.4 7.2 5.8

High Sat (8-10)

Medium Sat (4-7)

Low Sat (0-3)

Trends Report

Senior/C-Suite

Junior Junior Junior

Mid/Supervisor Mid/Supervisor

Self-employed/

Contractor

High autonomy (4-5)

74%

41%

15%

76%

Irish Employee Autonomy

Trends Report

73% 41% 36%

Small company Medium company Large company

Irish Employee Autonomy

High autonomy (4-5)

15

To

tal

Male

Fe

male

15-2

4

25-3

4

35-4

4

45-5

4

55+

Du

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High Autonomy

(4-5) 45% 49% 41% 40% 47% 39% 50% 48% 45% 43% 44% 50% 47% 39%

Medium

Autonomy (3) 36% 35% 36% 34% 37% 37% 32% 35% 38% 32% 33% 40% 35% 37%

Low Autonomy

(1-2) 19% 16% 23% 26% 16% 23% 19% 16% 16% 25% 23% 11% 18% 24%

Autonomy Demographics

Under-index

Over-index

16

Irish

Employee

Alignment

17

Irish Employee Alignment

5%

9%

35% 33%

18%

1 2 3 4 5

Average Score = 3.5

Completely

Misaligned

Complete

Alignment

“Extent to which your team are

aligned to the same goals/

objectives at work”

18

Irish Employee Alignment

5%

9%

35% 33%

18%

1 2 3 4 5

Average Score = 3.5

High alignment (4-5)

53% 49%

19

Alignment & Satisfaction

40%

12% 7%

56%

68%

50%

4%

20%

43%

Low Autonomy Medium Autonomy High Autonomy

Average

Score 4.0 7.0 5.9

High Sat (8-10)

Medium Sat (4-7)

Low Sat (0-3)

Trends Report

Senior/C-Suite

Junior Junior Junior

Mid/Supervisor Mid/Supervisor

Self-employed/

Contractor

High alignment (4-5)

67%

49%

36%

62%

Irish Employee Alignment

Trends Report

67% 49% 45%

Small company Medium company Large company

High alignment (4-5)

Irish Employee Alignment

22

To

tal

Male

Fe

male

15-2

4

25-3

4

35-4

4

45-5

4

55+

Du

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High Alignment

(4-5) 51% 53% 49% 71% 44% 45% 54% 61% 50% 53% 52% 51% 53% 46%

Medium

Alignment (3) 35% 33% 37% 24% 43% 35% 34% 26% 34% 37% 32% 37% 34% 37%

Low Alignment

(1-2) 14% 14% 14% 5% 13% 20% 12% 14% 16% 10% 16% 13% 13% 18%

Alignment Demographics

Under-index

Over-index

23

Autonomy /

Alignment

Matrix

24

Autonomy/Alignment Matrix

High Alignment +

Low Autonomy

Low Alignment +

High Autonomy

Low Alignment +

Low Autonomy

Ali

gn

men

t

Autonomy

High Alignment +

High Autonomy

33%

36%

19%

12%

33%

36%

19%

12%

“Aligned autonomy!

Empowered and

efficient, working

towards the same goal”

“Misaligned autonomy!

Empowered but

independent, working to

different goals”

“Aligned control! Work

towards same goal but

under management

control”

“Misaligned control!

Feel controlled with no

consensus on direction”

25

Alignment & Satisfaction

23%

15%

10%

3%

66%

59% 62%

44%

11%

26% 28%

53%

MisalignedControl

Aligned Control MisalignedAutonomy

AlignedAutonomy

Average

Score 5.0 6.4 6.1

High Sat (8-10)

Medium Sat (4-7)

Low Sat (0-3)

7.5

Trends Report

Senior/C-Suite

Junior Junior Junior

Mid/Supervisor Mid/Supervisor

Self-employed/

Contractor

Aligned Autonomy

57%

28%

11%

55%

Autonomy/Alignment Matrix

Trends Report

57% 31% 22%

Small company Medium company Large company

Autonomy/Alignment Matrix

Aligned Autonomy

28

Autonomy/Alignment Matrix

Demographics

To

tal

Male

Fem

ale

15-2

4

25-3

4

35-4

4

45-5

4

55+

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Aligned

Autonomy 33% 35% 30% 36% 31% 26% 37% 38% 32% 29% 35% 37% 34% 30%

Misaligned

Autonomy 12% 14% 11% 4% 16% 13% 13% 10% 14% 14% 10% 13% 14% 9%

Aligned Control 18% 18% 19% 35% 13% 18% 17% 22% 18% 23% 17% 14% 20% 15%

Misaligned

Control 36% 33% 41% 25% 41% 42% 33% 30% 37% 34% 39% 36% 33% 45%

Under-index

Over-index

Trends Report

e. patrick.kennedy@amarach.com

t. 01 410 5200

w. www.amarach.com

b. www.amarach.com/blog

t. twitter.com/AmarachResearch