Post on 01-Jan-2016
Canary Wharf Group Seminar 20th April
E-Commerce, BroadbandWhy Bother?
E-Commerce, BroadbandWhy Bother?
Peter Duschinsky, The Imaginist Company
Canary Wharf Group Seminar 20th April
Background – Who are we?Background – Who are we?
Imaginist is a specialist consulting company, helping local authorities plan and implement e-Procurement
We are working with local authorities across the UK as they plan their migration to e-procurement
A key part of our work is to help smaller local companies manage the changes required to enable them to continue to supply their public sector and corporate customers
Imaginist is a specialist consulting company, helping local authorities plan and implement e-Procurement
We are working with local authorities across the UK as they plan their migration to e-procurement
A key part of our work is to help smaller local companies manage the changes required to enable them to continue to supply their public sector and corporate customers
Canary Wharf Group Seminar 20th April
Why change to e-commerce?Why change to e-commerce?
Evolutionary Change driven by technology
Your Buyers are Changing all implementing e-Procurement
Your Business is under threat and the early birds are already getting the worms
Evolutionary Change driven by technology
Your Buyers are Changing all implementing e-Procurement
Your Business is under threat and the early birds are already getting the worms
Canary Wharf Group Seminar 20th April
Why change to e-commerce? (2)Why change to e-commerce? (2)
UK public sector is moving to e-procurement Aggregating low-value spend fewer, larger suppliers Potentially disadvantaging local SME suppliers But also has responsibility for economic well-being of local
community
SME suppliers not e-ready 70% have access to internet but only 10% have e-commerce Broadband availability no longer a constraint Cost of e-commerce not a barrier Real problem is lack of time, skills, understanding
UK public sector is moving to e-procurement Aggregating low-value spend fewer, larger suppliers Potentially disadvantaging local SME suppliers But also has responsibility for economic well-being of local
community
SME suppliers not e-ready 70% have access to internet but only 10% have e-commerce Broadband availability no longer a constraint Cost of e-commerce not a barrier Real problem is lack of time, skills, understanding
Canary Wharf Group Seminar 20th April
So why haven’t you?So why haven’t you?
This is what companies have told us: E-commerce is expensive and difficult to implement Little benefit derived from existing web sites No understanding of search engines and web marketing Problems integrating general business with web presence No understanding of e-procurement Old out-of-date IT and little IT capability in-house
Not won’t do…can’t do.
This is what companies have told us: E-commerce is expensive and difficult to implement Little benefit derived from existing web sites No understanding of search engines and web marketing Problems integrating general business with web presence No understanding of e-procurement Old out-of-date IT and little IT capability in-house
Not won’t do…can’t do.
Canary Wharf Group Seminar 20th April
So what do you need for e-commerce?So what do you need for e-commerce?
A Basic PC This technology will work with most computers
An Internet Connection Broadband is not essential, but it helps!
An Email Address A simple, free email address such as one from
BT or Freeserve will suffice
An account with an e-commerce service provider We are using @UK PLC because it is cheap and easy
A Basic PC This technology will work with most computers
An Internet Connection Broadband is not essential, but it helps!
An Email Address A simple, free email address such as one from
BT or Freeserve will suffice
An account with an e-commerce service provider We are using @UK PLC because it is cheap and easy
Canary Wharf Group Seminar 20th April
Cheap and easy e-Commerce:this is what we looked forCheap and easy e-Commerce:this is what we looked for
Simple to use, self managed web sites
No technical knowledge required
Automatic integration with online merchant facilities
Integrated catalogue management
Automatic submission to search engines
Additional channels to new business
Simple to use, self managed web sites
No technical knowledge required
Automatic integration with online merchant facilities
Integrated catalogue management
Automatic submission to search engines
Additional channels to new business
Canary Wharf Group Seminar 20th April
Newham KickStart ProjectNewham KickStart Project
A scheme to encourage local SMEs to trade online
150 SMEs e-enabled
Brought together local government with training and support organisations in a joined-up initiative
It works because: Government as CUSTOMER is telling you to do it (not just
government as supporter) Its cheap and easy Companies are supported from start to finish It means more business from ALL your customers
A scheme to encourage local SMEs to trade online
150 SMEs e-enabled
Brought together local government with training and support organisations in a joined-up initiative
It works because: Government as CUSTOMER is telling you to do it (not just
government as supporter) Its cheap and easy Companies are supported from start to finish It means more business from ALL your customers
Canary Wharf Group Seminar 20th April
The Portal: eastlondononline.co.uk The Portal: eastlondononline.co.uk
Why East London Online? Business is no respecter of Council boundaries and
the new technology is making this even more the case
Newham is committed to playing a leading part in stimulating skills, jobs and economic growth across the whole East London community to which it belongs
Why East London Online? Business is no respecter of Council boundaries and
the new technology is making this even more the case
Newham is committed to playing a leading part in stimulating skills, jobs and economic growth across the whole East London community to which it belongs
Canary Wharf Group Seminar 20th April
CWG and Tower Hamlets College KickStart Project CWG and Tower Hamlets College KickStart Project
The first workshop was held last year
The project will provide opportunities for you to develop your online presence
Local customers can find you – and those further away can, too
What do you need to make this change?
E-commerce and broadband
The first workshop was held last year
The project will provide opportunities for you to develop your online presence
Local customers can find you – and those further away can, too
What do you need to make this change?
E-commerce and broadband
Canary Wharf Group Seminar 20th April
Setting up an e-commerce accountwith @UK PLC could not be easierSetting up an e-commerce accountwith @UK PLC could not be easier
You can do it yourself – and we can help you!
Set up your catalogue from scratch from an Excel spreadsheet or database from an accounts package eg Sage From an existing catalogue
Your catalogue can contain product or service-based items
You can do it yourself – and we can help you!
Set up your catalogue from scratch from an Excel spreadsheet or database from an accounts package eg Sage From an existing catalogue
Your catalogue can contain product or service-based items
Canary Wharf Group Seminar 20th April
Setting up a catalogue online Setting up a catalogue online
A basic catalogue entry,displaying product details,codes and prices.
A basic catalogue entry,displaying product details,codes and prices.
Canary Wharf Group Seminar 20th April
If you offer a service thethe listing shows the buyera ‘request info’ buttonrather than ‘order’
If you offer a service thethe listing shows the buyera ‘request info’ buttonrather than ‘order’
…or an online service offer…or an online service offer
Canary Wharf Group Seminar 20th April
Editing the websiteEditing the website
All of the information on your website can be viewed or edited from this central page.
All of the information on your website can be viewed or edited from this central page.
Canary Wharf Group Seminar 20th April
A typical listingA typical listing
A typical website features a homepage, contact page, and product catalogue. You can upload an image or logo for your website.
A typical website features a homepage, contact page, and product catalogue. You can upload an image or logo for your website.
Canary Wharf Group Seminar 20th April
Edit the site onlineEdit the site online
Simply click ‘edit’ and make your changes – your website will be updated in 5 to 10 minutes
Simply click ‘edit’ and make your changes – your website will be updated in 5 to 10 minutes
Canary Wharf Group Seminar 20th April
A product listing pageA product listing page
This is where the product range is listed, along with a short description of each product.
This is where the product range is listed, along with a short description of each product.
Canary Wharf Group Seminar 20th April
Editing the product detailsEditing the product details
It’s easy to update your product prices and information as often as you wish.
It’s easy to update your product prices and information as often as you wish.
Canary Wharf Group Seminar 20th April
Change the website look and feelChange the website look and feel
You can change the design of your site by choosing from a number of professionally designed templates.
You can change the design of your site by choosing from a number of professionally designed templates.
Canary Wharf Group Seminar 20th April
Ecommerce optionsEcommerce options
You can choose how you receive orders and what methods of payment you accept (eg online banking).
You can choose how you receive orders and what methods of payment you accept (eg online banking).
Canary Wharf Group Seminar 20th April
The Purchaser’s order processThe Purchaser’s order process
• Order is created
• checks your catalogue entry
• gains authorisation
• returns approved order
• Enters details into accountspackage if required
• Order is created
• checks your catalogue entry
• gains authorisation
• returns approved order
• Enters details into accountspackage if required
Canary Wharf Group Seminar 20th April
Order or quote notification by email Order or quote notification by email
Full details of your orders/quotes are sent to you via e-mail.
Full details of your orders/quotes are sent to you via e-mail.
Canary Wharf Group Seminar 20th April
Payment by credit card / accountPayment by credit card / account
If you have online banking, transactions will occur as soon as orders are placed.
If you have online banking, transactions will occur as soon as orders are placed.
Canary Wharf Group Seminar 20th April
Your eInvoice and delivery noteYour eInvoice and delivery note
You can create this invoice either using the Client eCommerce site or if you have Sage Line 50 the invoice is created from your accounts package
The purchaser can also view this invoice online at any time.
You can create this invoice either using the Client eCommerce site or if you have Sage Line 50 the invoice is created from your accounts package
The purchaser can also view this invoice online at any time.
Canary Wharf Group Seminar 20th April
All invoices are accessible onlineAll invoices are accessible online
The latest transactions page makes it easy to quickly view recent invoices.
The latest transactions page makes it easy to quickly view recent invoices.
Canary Wharf Group Seminar 20th April
Statistics to help manage salesStatistics to help manage sales
Graphs of sales per month allow you to quickly spot trends
Graphs of sales per month allow you to quickly spot trends
Canary Wharf Group Seminar 20th April
Keep track of ordersKeep track of orders
Information such as total number of customers and total number of transactions is instantly available
Information such as total number of customers and total number of transactions is instantly available
Canary Wharf Group Seminar 20th April
What does it cost?What does it cost?
1 ecommerced product £48 p/a *
25 ecommerced products £96 p/a
200 page ecommerced catalogue £240 p/a
2000 page ecommerced catalogue £480 p/a
Back office integration (to Line50) £99 pa
* Free to companies joining the CWG project
1 ecommerced product £48 p/a *
25 ecommerced products £96 p/a
200 page ecommerced catalogue £240 p/a
2000 page ecommerced catalogue £480 p/a
Back office integration (to Line50) £99 pa
* Free to companies joining the CWG project
Canary Wharf Group Seminar 20th April
What you getWhat you get
Security
eInvoicing
Customer database
Account management
Multi Level Pricing
Hosting
Sage Line 50 Integration
Security
eInvoicing
Customer database
Account management
Multi Level Pricing
Hosting
Sage Line 50 Integration
Online catalogue editing
Detailed statistics
Traffic and purchase tracking
Multi-currency
VAT Calculation
Integration with Barclays ePDQ or Natwest Streamline
Online catalogue editing
Detailed statistics
Traffic and purchase tracking
Multi-currency
VAT Calculation
Integration with Barclays ePDQ or Natwest Streamline
Canary Wharf Group Seminar 20th April
So, why bother?So, why bother?
Trade with existing corporate and public sector customers
Trade with new corporate and public sector customers
Trade with other businesses/general public, locally and further afield
Trade with existing corporate and public sector customers
Trade with new corporate and public sector customers
Trade with other businesses/general public, locally and further afield
= MORE BUSINESS!
Canary Wharf Group Seminar 20th April
What next?What next?
If you want an e-commerce website: Join the next workshop on 4th May Get your free e-commerce website Start populating it with your information Carry on developing it when you get back home If you already have a ‘brochure’ website, link to it Start trading online!
If you want an e-commerce website: Join the next workshop on 4th May Get your free e-commerce website Start populating it with your information Carry on developing it when you get back home If you already have a ‘brochure’ website, link to it Start trading online!
Canary Wharf Group Seminar 20th April
More information?More information?
Contact:
Andrew Cruickshank at andrew.cruickshank@tower.ac.uk
Peter Duschinsky at peterd@imaginist.co.uk
Andy Cross at andy.cross@uk-plc.net
Contact:
Andrew Cruickshank at andrew.cruickshank@tower.ac.uk
Peter Duschinsky at peterd@imaginist.co.uk
Andy Cross at andy.cross@uk-plc.net