PLANS AND BUDGETS2008

Name of Faculty/School/ Centre/Department/Unit

CONTENT

1. Executive Summary 2. Activity Report3. Performance Report

for 2007 4. Plans & Budget 20085. Strategies, Objectives,

KPIs and Initiative6. Budget for 20087. Issues

1.0 EXECUTIVE SUMMARY

1. EXECUTIVE SUMMARY

• 2007 Financial performance summary (Revenue, OPEX and Contribution).

• 2008 total requested budget, in table form, to show % increase from last year actual amount.

2. ACTIVITY REPORT

2.1 PLANNED ACTIVITIES BUT NOT IMPLEMENTED

2.2 UNPLANNED ACTIVITIES IMPLEMENTED.

3.0 PERFORMANCE REPORT 2007

* This is an example of KPIs for faculties, for other department please use your own KPIs

3.1 Financial Perspective

BUD. A.L.Y

1 Total Revenue2 OPEX3 Gross profit margin4 Revenue Per Student5 Cost Per Student6 Contribution Per Student

FINANCIAL MEASURES

YEAR TO DATE (JANUARY - DECEMBER 2007)

ANTICIPATED ACTUAL

BUDGET% OF ACTUALDESCRIPTION

3.1.1 Financial Perspective Highlights

* This is an example of KPIs for faculties, for other department please use your own KPIs

3.2 Customer PerspectiveDESCRIPTION

BUD. A.L.Y

CUSTOMER MEASURESCUSTOMER MEASURES

1 Number of active in service students 2 % of new students3 Student Satisfaction Index4 No of New Programmes5 Attrition Rate6 Failure Rate7 No. of complaints/No. of active students

YEAR TO DATE (JANUARY - DECEMBER 2007)

% OF ACTUALANTICIPATED ACTUAL

BUDGET

3.2.1 Customer Perspective Highlights

* This is an example of KPIs for faculties, for other department please use your own KPIs

3.3 Internal Process PerspectiveDESCRIPTION

BUD. A.L.Y

INTERNAL PROCESS MEASURES

1 Students/Tutor Ratio - - - -

2 Students/Support Staff Ratio - - - -

3 Tutor/Support Staff - - - -

4 Average rating of modules - - - -

5 % of internal processes have been improved - - - -

6 Number of innovative processes introduced - - - -

7 Average time taken to resolve a problem - - - -

8 Average no of modules written/moderated per academic staff - - - -

9 % of e-content courses - - - -

10 % of academic staff who are SMEs/Tutors - - - -

11 Average no. of modules per academic staff - - - -

12 No. of programmes offered* - - - -

13 No. of modules offered - - - -

14 No. of part-time Tutors - - - -

15 No. of modules developed - - - -

16 Tutor Ratings - - - -

YEAR TO DATE (JANUARY - DECEMBER 2007)

% OF ACTUALANTICIPATED ACTUAL

BUDGET

3.3.1 Internal Process Perspective Highlights

* This is an example of KPIs for faculties, for other department please use your own KPIs

3.4 Learning & Growth Perspective

DESCRIPTION

BUD. A.L.Y

EMPLOYEE LEARNING & GROWTH

1 Research Publications - - - -

2 Conference Presentations - - - -

3 % of Academic Staff Training Expenditure - - - -

4 % of Support Staff Training Expenditure - - - -

5 % of academic staff attended training - - - -

6 % of support staff attended training - - - -

7 % of Staff involved in Supporting Other Departments - - - -

YEAR TO DATE (JANUARY - DECEMBER 2007)

% OF ACTUALANTICIPATED ACTUAL

BUDGET

3.4.1 Learning & Growth Highlights

4.0 PLANS & BUDGET 2008

4.1 VISION

4.2 MISSIONS

4.3 SWOT ANALYSIS

4.3.1 STRENGTHS

4.3.2 WEAKNESSES

4.3.3 OPPORTUNITIES

4.3.4 THREATS

5.0 STRATEGIES, OBJECTIVES, KPI’S AND INITIATIVES FOR 2008

5.1 STRATEGY MAP

Strategies Objectives KPI

Targets

InitiativesQ1

Q2

Q3

Q4

5.2 Financial: What are the financial measures of our success

5.3 Customer: To achieve financial objectives, how do we satisfy our customers?

Strategies Objectives KPI

Targets

InitiativesQ1

Q2

Q3

Q4

5.4 Internal Process: To satisfy our customers, what business processes must we excel at?

Strategies Objectives KPI

Targets

InitiativesQ1

Q2

Q3

Q4

5.5 Learning & Growth: How will we sustain our ability to change and improve?

Strategies Objectives KPI

Targets

InitiativesQ1

Q2

Q3

Q4

6.0 BUDGET FOR 2008

6.1 OPEX

6.1.1 Principal Activities

Principal Activities Budget (RM)

1.

2.

3.

4.

5.

Total

6.1.2 Human Resource Plan

Position 2007 New 2008 Total 2008

1. Professor

2. Manager

3. Executive

4. …

5. …

Total

6.1.2.1 Human Resource Budget

2007(RM)

2008(RM)

Increase %

6.1.3 Administration Budget

Items 2007 2008 Change %

1.

2.

3. …

4. …

Total

6.1.4 Support Activities Summary

Support Activities Budget (RM)

1. HR

2. Administration

Total

6.2 CAPEX

Items 2007 2008 Change %

1.

2.

3.

4. ….

Total

6.3 SUMMARY OF TOTAL BUDGET

Item 2007 2008 Change %

1. OPEX

2. CAPEX

Total

7.0 ISSUES