BPMN 2.0 Patterns...… some real life examples

dr. Tomislav Rozman

BPMN 2.0 patterns slideshow by Tomislav Rozman is licensed under a Creative Commons Attribution 4.0 International License.

About

● Process patterns were prepared for or in between the workshops with my clients and partners. Examples are partial mappings of real situations.

● You are free to reuse it according to Creative Commons Attribution 4.0 International License.

● Process models were designed using BPMN.IO tool, a derivate of Camunda.

● If you need .bpmn versions of the process models, please write to me: tomislav.rozman@bicero.com. You can open them in: BPMN.io, Camunda, Yaoquiang, Bonita BPM and possibly other tools.

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1. Multiple process start

Problem: how to react if company receives the invoice in different formats?

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2. Reusable process

Problem: Design a reusable process of document scanning

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3. Compensation activity

Problem: If a person makes a mistake within a process, how to undo?

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4. Manual activity

Problem: Manual process of handling incoming mail needs standardization. Let’s design AS-IS process:

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5. Escalation or error

Problem: Employee needs to forward the task to another (upper level) employee.

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6. To interrupt or no?

Problem: Some events interrupt the meeting, some not. How to design them?

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7. Automating activities

Problem: When designing or optimizing TO-BE process, we want to show which activities will be handled by BPM system:

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8. Another way of interrupting the process

Problem: Normal (sub)process can be interrupted by event-process (dotted).

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9. The difference between signal and message

Problem: How to react to broadcasted or direct message, which triggers the process?

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10. BPM without programming? No way.

Problem: How to model the code processing on BPM system?

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11. Communication between IS

Problem: Our IS must communicate with external IS. How should we model this scenario?

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12. Transactions

Problem: If anything can go wrong, it will. How to prepare to expected problems within the process?

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13. Complicated decisions

Problem:

We have complicated business rule and the process model looks complicated.

Can we simplify it?

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13. Decision table for the previous slide

On the previous slide, we have simplified complex decisions using Business Rule task. Here is the accompanying decision table (using DMN).

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14. Top level modeling

Problem: I am used to EPC diagramming and I think I won’t be able to learn BPMN.

Answer: You can use BPMN in EPC-ish way: using collapsed processes and input/output documents

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Last but not least

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If you want to learn how to manage business processes, you can attend our live or on-line learning courses:

○ ECQA Certified Business Process Manager - Foundation and Advanced level○ ECQA Certified Business Process Manager in Higher Education Institutions

Website: BICERO ltd.

E-mail: tomislav.rozman@bicero.com

LinkedIn: Tomislav Rozman 18