Frequently Asked Questionsa. bKash Account   - It's a virtual storage of money and can be accessed through mobile phone. After registration, your mobile number will be your bKash Account number.

 b. Registration     - Opening a bKash Account on your mobile phone.   

 c. bKash Mobile Menu     - The menu you see after dialing *247#

 d. Cash In      - Depositing money into your bKash Account.

 e. Send Money     - Transferring money from one bKash Account to another bKash Account.

 f. Cash Out   - Withdrawing money from your bKash Account. You can Cash Out from any bKash Agent Point or from BRAC Bank ATM.

 g. Payment     - When you pay from your bKash Account to a seller against product or service you purchase.

 h. My bKash    - My bKash is an option on your bKash Mobile Menu from which you can check your account balance, see mini statement, activate ATM Cash Out service and change your PINs .

 i. bKash Mobile Menu PIN    - This is a secret number like a password to secure your bKash Account.

 j. bKash ATM PIN    - This is also a secret number to be used when you cash out from ATM.

 k. Security Code    - Security Code is a one time PIN. When you Cash Out from ATM, you need to generate a Security Code which can be used only once and remains valid for one hour.

l. Transaction ID    - A system generated unique reference number against each transaction that is preserved as identification.