Introducing BizTalk Maturity Assessment

Connected Systems Consulting Ltd

Connected Systems Consulting Ltd

Who am I?Michael Stephenson

– UK-Based Freelance Consultant specializing in:• BizTalk• Windows Azure• Integration

– Was BizTalk MVP now a Microsoft Integration MVP for 5+ years

– One of organizers of UK Connected Systems User Group

– Blog: www.geekswithblogs.net/michaelstephenson

– Twitter: @michael_Stephen

– Linked In: http://www.linkedin.com/in/michaelstephensonuk1

Connected Systems Consulting Ltd

Agenda• Common Customer Scenarios

• BizTalk Maturity Assessment

• Demo

SCENARIOSBizTalk Maturity Assessment

Connected Systems Consulting Ltd

New Customer• A new customer has just chosen to buy BizTalk• The customer is full of good intentions• How do they ensure they start out in the right way to be

successful

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Isolated Project Team• A project team completes a BizTalk project• The project team leaves• A period of time later the customer doesn’t really

understand what they have• The customer now has BizTalk but:

– doesn’t really know what else they can do with BizTalk– Doesn’t really understand what they have been left with

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Project Disaster• A project BizTalk project is underway but is going wrong• The project team don’t have in place the things which gives

projects a chance of going well• Things get very heated• The project fails or people/vendors get replaced

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Heavy Dependency on Individuals• An organisation has delivered many BizTalk projects• All of the knowledge is in a small number of people’s heads• There is no collaborative way of working and little

documentation• People move on• The organisation is in a bad place and doesn’t really

understand how to move forwards

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Outsourcing ignores existing processes• An organisation has delivered many BizTalk projects• The organisation outsources its BizTalk capability• The outsource partner doesn’t maintain or follow the

existing ways of working which delivered success• The organisation didn’t really understand those existing

ways of working• The outsource partners has problems with new projects• The partner blames the original project team• The organisation doesn’t understand why things used to

work and now they dont

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Vendor Quality Assurance• An organisation engages with a partner to deliver a BizTalk

project• The organisation wants to make sure the partner is doing a

good job and will leave them in a healthy position at the end of the project

• The organisation cant govern or measure that the partner is doing the right things

• The partner wants to be able to demonstrate to their customer that they are following recognised best practices

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Cross Project Quality Assurance• A consultancy has many concurrent projects involving

BizTalk• They have some projects which are successful• They have some projects which are painful• How do you ensure all projects are covering key• How do you ensure projects are consistent

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Common Theme

“The technology is blamed for deficiencies in the organisational

capability”

BIZTALK MATURITY ASSESSMENTBizTalk Maturity Assessment

Connected Systems Consulting Ltd

Aim

“Provide an industry recognised model of the common behaviours which lead to successful

integration experiences with BizTalk”

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Overview• Survey your organisation• Profile your capability• Identify improvement opportunities• Measure your improvement Survey

Profile Results

Identify Improvements

Implement Improvements

Behaviour Categories & LevelsCategories• Architecture• People• Development• Deployment• Infrastructure• Testing• Support• Requirements

Maturity Levels• Initial• Managed• Standardized• Predictable• Optimising

Typical Maturity Model

Maturity ProfileBefore After

1. Initial

2. Managed

3. Standardized4. Predictable

5. Optimizing

Overall Maturity Profile

1. Initial

2. Managed

3. Standardized4. Predictable

5. Optimizing

Overall Maturity Profile

DEMOBizTalk Maturity Assessment

Connected Systems Consulting Ltd

Who would be interested?

Overall Maturity

Maturity By Category

Maturity by Category & Level

CTO, Senior Management,Capability Owner

Delivery Manager, Development Manager,Infrastructure Manager

Developer, Architect,BizTalk Administrator, System Admin

Overall MaturityBefore After

1. Initial

2. Managed

3. Standardized4. Predictable

5. Optimizing

Overall Maturity Profile

1. Initial

2. Managed

3. Standardized4. Predictable

5. Optimizing

Overall Maturity Profile

Maturity By Category

Archite

cture

Development

Methodology

Monitorin

gPeople

Requirements

Support

Deployment

Infrastr

ucture

Testing

0

10

20

30

40

50

60

70

80

90

100

Overall Maturity % By Category

Maturity by Level & Category

1. Initial 2. Managed 3. Standardized 4. Predictable 5. Optimizing0

10

20

30

40

50

60

70

80

90

100

Maturity % By Level & Category

DeploymentDevelopment

SUMMARYBizTalk Maturity Assessment

Connected Systems Consulting Ltd

Summary• 200+ questions about all angles of your BizTalk capability

• 2 case studies demonstrating its use

• Contributed to by 8 MVP’s and some recognised partners from around the world

• Its free to use!!

http://www.BizTalkMaturity.com