BETTY JO HAMILTON10820 I-70 Drive Se Columbia, MO 65201Cell: (573) 881-2293

hamilton0617@outlook.com

Skills and ToolsAdministrative Assisting Bookkeeping / AccountingBusiness Administration Work Business Management WorkCalculator Cash HandlingCashier CollectionsComputer Literate Computer OperatingCopy Machine Customer ServiceData Entry Document ScanningMicrosoft Excel FaxGeneral Office Human ResourcesInternet Knowledgeable Inventory WorkManagement Microsoft WordMulti-line Phone Print ShopQuickBooks Retail SalesSales SupervisionTen Key Windows

Work HistoryCenturyLink Columbia, MODispatch Specialist 1 06/2011 - 01/2015CenturyLink, 625 N Cherry St. Columbia, MODispatcher Specialist 1, Work close with Tech and APS, Loading jobs in morning to ensure that the work is ready for Techs, Dispatch Alarm and Special Circuit, Process referred job ensure they go to the right place, Manage Escalation request, Work close other department Customer Service, Assignment, Programing, to ensure work order are corrected. Monitor Techs work schedules (with Conjunction with APS) Conduct Area and Sub-area Clean-up Per State Lat/Long Corrections. Work all cleanups in your area (EX. Martens, Tracs, Ensemble, Undated and Future. Take calls from tech needing information on work order (EX Internet logons and passwords, line equipment, etc.). Create jobs for tech in martens.

Dixie Inc. Columbia, MOOwner, Manager/Accounting 11/1996 - 11/2010Manager duties included but were not limited to, hiring, supervisor of employees, bookkeeping, payroll, ordering supplies, worked with distributors, organized special parties, and sport leagues, bartender, and cashier.

University Of Missouri Columbia, MOComputer Operator 08/1983 - 08/1997Maintained mainframe, monitored for system error. Printed documents for all campus, payroll, w-2, grades, transcripts and letters. Use of several different equipment. Back up for Help desk.

EducationHigh School DiplomaMexico Senior High School Mexico, MO, Graduated: 05/1978

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