Becoming a Person of Influence

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Presented by: Jo Miller, CEO, Women's Leadership Coaching, Inc.

Transcript of Becoming a Person of Influence

Copyright 2013, Women’s Leadership Coaching Inc.

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BECOME A PERSON OF INFLUENCEJo Miller, CEO, Women’s Leadership Coaching, Inc.

Copyright 2013, Women’s Leadership Coaching Inc.

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Jo Miller

• CEO of Women’s Leadership Coaching, Inc.• Helps emerging leaders create a roadmap for their

career advancement.• A leading authority on women’s leadership, Jo

delivers more than 60 speaking presentations annually to audiences of up to 1,200 women.

• Has traveled widely in Europe, Asia Pacific, and the Middle East to deliver keynotes and teach workshops for women’s conferences, professional associations,

and corporate women’s initiatives. 

@jo_miller

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The Emerging Leader’s Quandary

You can’t get a next-level job without leadership experience…

But you can’t get the experience without the job.

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Are you the best-kept secret in your organization?

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INFLUENCE

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“In my company, influencing skills are the single most

important success factor after knowing your job.” 

JoAnna Sohovich, President, Industrial & Automotive Repair, Stanley Black & Decker

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Are influence and power good, or bad?

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Are influence and power good, or bad?

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Are influence and power good, or bad?

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Try to Influence a Situation

Become a Person of Influence

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The Fundamental Truth about Influencing…

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DOG PSYCHOLOGY CENTER

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The Fundamental Truth about Influencing:

Our behavior teachespeople how to treat us.

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“You can influence others in every conversation you have.

In a subtle way, we convey our confidence and professionalism in every interaction that we have with co-workers, customers, superiors

and subordinates.”  

Laurie Oare, Division President

U.S. Foodservice

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Characteristics of a role model of influence

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This presentation is available at:

www.womensleadershipcoaching.com/swe

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6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

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Positional Influence

The influence inherent in your job title and role.

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Ways to build positional influence

You have an important job – people need to know!

Seize all opportunities to educate others about your role, and how you can help

Create your 30-second commercial.

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30-second commercial

1) Name

2) Job title

3) I am responsible for… a, b, c

4) Come directly to me when you need… x, y, z

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“There is a myth that the higher you go in the organization and the more

positional authority you gain, that you just have to say “do it” and people get

it done.

I hate to bust your bubble.”

Dr. Cecilia Kimberlin, VP QA, Regulatory Affairs and Compliance, Abbott

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6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

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6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

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Expertise Influence

The influence that comes from your background, qualifications, experience and accomplishments.

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“It’s not what you know and it’s not who you know.

It’s who knows what you know”.

Nora Denzel, SVP,Intuit

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Ways to make your expertise visible

Early careerDon’t wait for an invitation to speak up regarding

your areas of responsibility & expertisePromote your accomplishments

Mid-levelVolunteer for high-profile assignmentsLead committees and task forces

Senior-levelBuild your “brand” as an industry leaderSpeak on panels, at conferences, & in the media

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6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

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6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

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Resources Influence

Negotiating the resources you need to do your job well.

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Ways to increase resources influence:

Early CareerBecome a good negotiatorMaster managing without authority &

managing up

Mid-levelSuggest special projects as developmental

opportunities for othersUnderstand how finances and budgets work in

your organization

Senior-levelBe a mentor, sponsor, and talent scout

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6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

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6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

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Informational Influence

Having a finger on the pulse of what is going on in your organization, industry, and profession.

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Being an informational powerhouse:

Goal: Become the go-to-person for information on your area of expertise.

Have some go-to sources of information to stay up to date with your organization and industry.

Be aware of new projects, opportunities, re-orgs, personnel changes, resource allocations, budgets, technology, innovations, market intelligence, legislation, etc.

Network with other “informational influencers”.Filter useful information from gossip or noise.

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6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

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6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

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Direct Influence

Being firm, professional and direct when someone’s behavior is detrimental to the team or the organization.

(The 1% rule)

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Effective use of direct influence:

1) Be firm, fair and professional

2) Be direct and concise while delivering tough news

3) Explain what was unacceptable and why

4) Share your vision of their future potential

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6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

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6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

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Relationships Influence

The influence that comes naturally with having a network of authentic relationships across your organization, industry, and profession.

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The most important asset you will build in your career:

Your Network

A.K.A. Your Sphere of Influence

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“It’s not enough to have a bright technical idea.

I have seen too many projects led by great, passionate people fail because

they tried to be the lone influencer. You have to get the right people in the boat with you. You have to engage the

entire human fabric.”

Sophie Vandebroek, CTO, Xerox

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Ways to increase relationships influence:

Think strategically about who to include in your network.

Build a supportive network of collaborators, influencers and advocates.

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6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

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SELF-EVALUATION

1.What are your strong sources of influence?

2.Which do you want to strengthen?

How?

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6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

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This presentation is available at:

www.womensleadershipcoaching.com

/swe

Includes free four-part video series, How to Build Your Brand as an Emerging Leader

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“… a really great piece of advice I learned early on in my career and I’ve used continuously:

never let an organization’s structure get in the way of achieving results.

I’ve found that one needs to operate inside and outside of the structure, with a positive

attitude, always moving forward, filling in the gaps where needed”.

Vivian Banta, Vice Chairman, Insurance, Prudential Financial.