Post on 19-Aug-2020
Become Microsoft CertifiedYour path through Microsoft Certifications
on Dynamics 365 and Power Platform
@stefanotempesta
Role-base Certifications
Certification Levels
Business Applications certifications
Key
Optional Path
Required Path
v
v
v
Microsoft Certified: Power Platform Fundamentals (Optional)
Microsoft Certified:Dynamics 365 Fundamentals(Optional)
Microsoft Certified:Dynamics 365 Sales Functional Consultant Associate
OR
Microsoft Certified:Dynamics 365 Marketing Functional Consultant Associate
ORMicrosoft Certified:Dynamics 365 Customer Service Functional Consultant Associate
ORMicrosoft Certified:Dynamics 365 Field Service Functional Consultant Associate
OR
Microsoft Certified:Power Apps + Dynamics 365 Developer Associate
Microsoft Certified:Dynamics 365 Finance Functional Consultant Associate
ORMicrosoft Certified:Dynamics 365 Supply Chain Management, Manufacturing Functional Consultant Associate
ORMicrosoft Certified:Dynamics 365 Supply Chain Management Functional Consultant Associate
OR
Microsoft Certified:Dynamics 365: Finance and Operations Apps Developer Associate
Expert
Level: Fundamentals
aka.ms/Dynamics365Exams
(Optional)
Optional Path
Required Path
aka.ms/Dynamics365Exams
Level: Associate
Level: Expert
One certification required
Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
OR
Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate
OR
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
OR
Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
OR
Microsoft Certified: Power Apps + Dynamics 365 Developer Associate
Skills and knowledge verified
Online courses and instructor-led
training available to support learning
Solution Envisioning and Requirement
Analysis
Architect a Solution
Implement the Solution
Exam
MB-600: Microsoft Power Apps + Dynamics 365 Solution Architect
Certification
Microsoft Certified: Power Apps + Dynamics 365 Solution Architect Expert
Exam
MB-901: Exam Objectives
Study areas Weights
Identify Microsoft platform components for Dynamics 365 30-35%
Understand AI and mixed reality for Dynamics 365 10-15%
Understand customer engagement apps 25-30%
Understand Dynamics 365 Finance and Operations apps 25-30%
MB-901: Course Overview
Day 1
Introduction to Microsoft
Dynamics 365
• Microsoft Business
Applications Overview
• Principles of Cloud
computing and
deployment
• Recognize Dynamics 365
Security
Day 2
Introduction to Dynamics
365 Sales, Marketing and
Customer Service
• Introduction to
Dynamics 365 Sales
• Introduction to
Dynamics 365 Marketing
• Introduction to
Dynamics 365 Customer
Service
Day 3
Introduction to Dynamics
365 Field Service and
Customer Insights
• Introduction to
Dynamics 365 Field
Service
• Explore Microsoft
model-driven app
integrations and
Dynamics 365 Customer
Insights
Day 4
Introduction to Dynamics
365 Finance and Supply
Chain Management
• Introduction to
Dynamics 365 Finance
• Introduction to
Dynamics 365 Supply
Chain Management
Day 5
Introduction to Dynamics
365 Business Central,
Human Resources and
Commerce
• Introduction to
Dynamics 365 Business
Central
• Introduction to
Dynamics 365 Human
Resources
• Introduction to
Dynamics 365
Commerce
MB-600: Exam Objectives
Study areas Weights
Perform solution envisioning and requirement analysis 30-35%
Architect a solution 45-50%
Implement the solution 20-25%
MB-600: Course Overview
Day 1
Becoming a solution architect
for Dynamics 365 and Power
Platform
• Existing product and platform
skills
• Expectations of a solution
architect
• Solution architect role during
project phases
• Pillars of a great architecture
Day 2
Discover Customer Needs and
propose a solution
• Initial customer discovery
• Customer communication
strategy
• Identify solution components
• Identify potential third-party
components
Day 3
Work with Requirements and
perform fit gap analysis
• Identify functional
requirements
• Identify non-functional
requirements
• Determine feasibility of
requirements
• Categorize business
requirements and perform
gap fit analysis
Model-driven apps
Dynamics 365
Sales
• Use Sales to keep
track of your
accounts and
contacts, nurture
your sales from lead
to order, create
sales collateral,
create marketing
lists and campaigns.
Dynamics 365
Customer Service
• Build great
customer
relationships by
focusing on
optimum customer
satisfaction with the
Customer Service
app.
Dynamics 365
Field Service
• The application
combines workflow
automation,
scheduling
algorithms, and
mobility to set
mobile workers up
for success when
they're onsite with
customers fixing
issues.
Dynamics 365
Marketing
• Marketing-
automation
application that
helps turn
prospects into
business
relationships
Finance and Operations apps
Dynamics 365
Commerce
• delivers a
comprehensive
omnichannel
solution that unifies
back-office, in-
store, call center,
and digital
experiences
Dynamics 365
Finance
• helps you automate
and modernize your
global financial
operations
Dynamics 365
Human Resources
• streamlines many
routine
recordkeeping tasks
and automates a
number of
processes related to
staffing your
organization.
Dynamics 365 Supply
Chain Management
• helps you transform
your manufacturing
and supply chain
operations
Power Platform
Power BIBusiness analytics
Power AppsApplication development
Power AutomateProcess automation
Power Virtual AgentsIntelligent virtual agents
CommonData Service
Dataconnectors AI Builder
Common Data Service
Common Data Service store and manage data that's used by business applications
“Out-of-the-box” data store for your apps
Advanced security, business logic and rules
Jumpstart apps with the Common Data Model
Dynamics 365, Office 365, and Azure data is
available, augmented by industry partners
Extend to your own needs and integrate across
your apps and services
Other Related Products
Adobe Experience Cloud
AI Builder
Azure DevOps
Dynamics 365 Customer Insights
Dynamics 365 Fraud Protection
Dynamics 365 Layout
Dynamics 365 Remote Assist
Dynamics 365 Virtual Agent for Customer Service
Forms Pro
LinkedIn Sales Navigator
PowerApps Portals
AppSource
Independent Software Vendors
(ISVs) build products and offer
services through AppSource.
You might find a solution that
reduces the work that is needed
for the solution that you
require, and with AppSource,
the products and services have
been verified by Microsoft.
Types of cloud services
Infrastructure as a
service (IaaS)
Platform as a
service (PaaS)
Software as a
service (SaaS)
Cloud responsibilities
Role based security and Authentication
Role-based security
• Privileges not only secure access to data but can determine if a user’s role allows
running of automations such as Power Automate against a particular type of
record.
Authentication
• Dynamics 365 apps use Microsoft Azure Active Directory (AAD) as a primary
identity provider.
Question 1
Dynamics 365 Sales is an example of:
a. CRM app
b. Model-driven app
c. Finance and Operations app
d. Mobile app
Answer
Dynamics 365 Sales is an example of:
a. CRM app
b. Model-driven app
c. Finance and Operations app
d. Mobile app
https://docs.microsoft.com/en-us/learn/wwl/introduction-dynamics-365/3-microsoft-business-applications
Question 2
Dynamics 365 Field Service helps you:
a. Build strong relationships with your customers and close sales faster.
b. Build great customer relationships by focusing on customer satisfaction.
c. Automate and modernize your global financial operations.
d. Deliver onsite service to customer locations.
Answer
Dynamics 365 Field Service helps you:
a. Build strong relationships with your customers and close sales faster.
b. Build great customer relationships by focusing on customer satisfaction.
c. Automate and modernize your global financial operations.
d. Deliver onsite service to customer locations.
https://docs.microsoft.com/en-us/learn/wwl/introduction-dynamics-365/3-microsoft-business-applications
Question 3
Dynamics 365 Business Central is a business management solution for:
a. Small to mid-sized organizations to optimize their business processes.
b. Protecting your e-commerce web site against frauds.
c. Easily creating and enhancing bots with AI-driven insights.
d. Reporting organizational data and up-to-the-minute analytics.
Answer
Dynamics 365 Business Central is a business management solution for:
a. Small to mid-sized organizations to optimize their business processes.
b. Protecting your e-commerce web site against frauds.
c. Easily creating and enhancing bots with AI-driven insights.
d. Reporting organizational data and up-to-the-minute analytics.
https://docs.microsoft.com/en-us/learn/wwl/introduction-dynamics-365/3-microsoft-business-applications
Question 4
Which of the following products would you use to envision where to place
new equipment in your factory?
a. Dynamics 365 Layout
b. Dynamics 365 Remote Assist
c. Dynamics 365 Guides
d. Microsoft HoloLens
Answer
Which of the following products would you use to envision where to place
new equipment in your factory?
a. Dynamics 365 Layout
b. Dynamics 365 Remote Assist
c. Dynamics 365 Guides
d. Microsoft HoloLens
https://docs.microsoft.com/en-us/learn/wwl/introduction-dynamics-365/5-mixed-reality
Question 5Microsoft Dynamics Lifecycle Services (LCS) is:
a. A DevOps application to build, test, and deploy any application, either to the cloud or
on premises.
b. A secure store to manage data used by business applications.
c. An Azure-based environment that helps you manage the application lifecycle of your
Dynamics 365 Finance and Supply Chain Management implementations.
d. An Azure-based environment that helps you manage the application lifecycle of your
Dynamics 365 Sales and Customer Service implementations.
AnswerMicrosoft Dynamics Lifecycle Services (LCS) is:
a. A DevOps application to build, test, and deploy any application, either to the cloud or
on premises.
b. A secure store to manage data used by business applications.
c. An Azure-based environment that helps you manage the application lifecycle of your
Dynamics 365 Finance and Supply Chain Management implementations.
d. An Azure-based environment that helps you manage the application lifecycle of your
Dynamics 365 Sales and Customer Service implementations.
https://docs.microsoft.com/en-us/learn/wwl/principles-cloud-computing-dynamics-365-deployment/8-deployment
Get started!
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Additional resources
https://www.microsoft.com/en-us/learning/exam-MB-901.aspx
docs.microsoft.com
@stefanotempesta /in/stefanotempesta