Post on 13-Sep-2014
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© 2011 Avaya Inc. All rights reserved.
Avaya Aura 6.x Overview
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© 2011 Avaya Inc. All rights reserved.
Market Size, Trends, and Targets
Avaya Aura® Overview
Avaya Aura Architecture
Communication Manager 6.3
Avaya Servers and Gateways
Avaya Endpoints
Redundancy and Resiliency
Capacities
Virtualization and HW Specifications
Session Manager and System Manager 6.3 Overview
Q&A
Agenda
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MARKET SIZE, TRENDS, AND TARGETS
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Cloud
Virtualization
Worker Productivity
Device & Application Consumerization
Business Intelligence
Social Networking
Business Challenges Today
“To support today’s business challenges, a new architecture for communications is required”
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© 2011 Avaya Inc. All rights reserved.
Avaya Aura® is the communications solution for next generation, people-centric collaboration. – Session (SIP) based communications– Unified Communications and Collaboration– Users, not technology, define the experience
The basis for collaborative, barrier-free business environments that drive business results for our customers:– Industry leading levels of flexibility, scalability and
reliability– Hard dollar cost benefits for customers through
simplification and access savings– Open standards and 3rd Party solutions integration– A migration path forward for every customer
What is Avaya Aura®?
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Events happen. Business intelligence combined with unified
communications & collaboration result
in…
Avaya collaboration solutions bring together theright people with the right informationto deliver business results in real time
…the right people working together from
different locations, applications and
devices…using the right information to get
work done!
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How does Avaya Aura Facilitate Collaboration?
Integration– Network Normalization– Integration of 3rd party solutions and call servers– Support for SIP applications, devices and presence
Scalability– From 250 to 250,000 users on the same scalable
architectureReliability
– Capacity and redundancy for large scale and / or high availability environments
Simplified Management– Centralized administration of the network and applications– Critical tools to intelligently manage bandwidth and network
resources
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© 2011 Avaya Inc. All rights reserved.
xxx,000s10,000Small Medium Midsize Large Fortune 1000
Avaya Aura®Designed for Midsize and Large Enterprises,
more advanced communications needs
# of Users/site
5 100 250 1000
Avaya Aura®
Solution for Midsize Enterprise
(Up to 2400 users)
Avaya Aura®
Avaya IP OfficeDesigned for SME Markets,
Simpler communications needs
G430 / 450 Media Gateways
Avaya: Solutions for All Market Segments
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The Avaya Aura Architecture
Avaya Aura Presence Services
Avaya Aura MessagingAvaya Voice Portal
Avaya Aura Contact CenterAvaya Meeting ExchangeAvaya Aura Conferencing
3 Layers:--Application-Connection-Access
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Open, scalable, highly reliable and secure telephony application which delivers:
– User and system management functionality.
– Intelligent call routing.
– Application integration and extensibility.
– Enterprise communications networking.
– Communications applications.
CM Overview
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Avaya Aura™ Communication ManagerTemplates
Communication ManagerAvaya Aura™ Applications
System Platform
Prior to CM 6.0
The Template
Every release of Communication Manager 6.x will be on the Avaya AuraTM System Platform– Provides a set of common services for use by Avaya applications
A template is a configuration of applications running on SP– Simpler and easier to install, configure and manage Hypervisor
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CM 6.0 Templates
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In R6.x, Communication Manager is deployed in two modes:– Feature server– Evolution server
Material Code and Price is the same for both – Since they are just administrable options for the same software
Simple to administer – Just a single field in the CM SIP trunk configuration to Avaya
AuraTM Session ManagerMust purchase Session Manager to deploy
Communication Manager as a feature serverMust purchase Session Manager to deploy SIP terminals
with the evolution server option
Communication Manager 6.x Deployment Options Defined
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History – SIP endpoints with CM and SES
SIP endpoints are connected to the CM via the SES.
SIP endpoints can communicate with all other endpoints, that are connected to CM.
AESH323
DCP
SIP-trunk
PSTN
ISDN trunk
SES
SIP
analog
SIP
CM
<= CM 6.0
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Different roles of CM in Avaya Aura TM –
CM as Access Element / CM-AE
AESH323
DCP
PSTN
ISDN trunk
analog
SIP-trunk
SES
SIPSIP
SIP-trunk
CM is connected to the SM via a SIP trunk interface.
Calls going outside of CM are routed to the SM, which route them to the responsible destination.
CM-AE
<= CM 6.0
Avaya Aura™Session Manager
SIP SIP15
© 2011 Avaya Inc. All rights reserved.
Different roles of CM in Avaya Aura TM –
CM as Evolution Server / CM-ES
AESH323
DCP
PSTN
ISDN trunk
SIP
analog
CM-ES
>= CM6.0
Avaya Aura™
SIP-ISC
Session Manager
SIP
CM is connected to the SM via a SIP-ISC interface.
Only calls from and to SIP endpoints are routed via the SM.
SIP endpoints can communicate with all other endpoints, that are connected to the CM.
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Avaya Servers
1818
Controls up to 64 Port Networks of 5 X G650s
Avaya G650 Cabinets
Controls up to 250 H.248 Media GWs
G700 MG
Controls up to 50 H.248 Media GWs
Optional Local Survivable Processor
S8700 Media Servers
}S8500 Media Servers
G350 MG
G250 MG
G450 MG
S8300 Media Servers
Distributed Network Options
G430 MG
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Server Models & Capacities CM 5.x
S8300 B/C/D450/1000 Stations/450/1000 trunks
S85xx 2400 Stations/800 trunks
S87xx36,000 Stations / 12000 trunks
Max. 12,000 IP ports
Stateful Failover
Performance
Scal
abilit
y
S8400/B900 Stations/450 trunks
S8500AS8500B S8500CS8510S8800 Simplex
S8700S8710S8720/XLS8730S8800 Duplex
**For exact capacities, please refer the CM Capacities table on Avaya Support site.
2020
Avaya Common Servers introduced since CM6
S8800 V2228992
HP® ProLiant DL360 G7(Simplex/Mid-Duplex) 263764
HP ProLiant® DL360p G8 (Simplex/Mid-Duplex) 303518
IBM x3550 M2, Intel Xeon 5500 series 2.26 Ghz12 GB RAM3 X 146 10K GB RAID5Introduced in Fall 09, now EoS
Part of Avaya Common Server Release 1E5620 2.4 Ghz 4-core 12 GB RAM2 x 300 GB 10K RAID1Introduced in Nov 11, Will be EoS in March 2014
Part of Avaya Common Server Release 2E5-2630 2.3 Ghz 6-core 16 GB RAM2 x 300 GB 10K RAID 1
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Avaya Common Servers for Mid-Size Enterprise (MES)
HP® ProLiant DL360 G7(MES/COL) 263762
Part of Avaya Common Server Release 1X5670 2.93GHz 6-core, 2 CPU48 GB RAM4x300 GB 10K HD, RAID 5, 2x750 PSU
HP® ProLiant DL360PG8 (MES/COL) 303560
Part of Avaya Common Server Release 2E5-2667 2.9 Ghz 6-core, 2 CPU64 GB RAM4x300 GB 10K HD, RAID 5, 2x750 PSU
There is no Media Services (software media gateway) included with ME 6.2. A G430 or G450 must be added to the solution.
The CM/MBT 5.2.1 S8800 server will NOT run ME 6.2 and must be replaced with the HP DLG360 version designed for ME 6.2.
© 2011 Avaya Inc. All rights reserved.
Supported Servers
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Designed to extend the power of Avaya Aura Communication Manager to all users in the enterprise, Avaya Gateways address need for converged solutions that support both TDM and IP telephony environments by seamlessly integrating traditional circuit-switched and IP-switched interfaces.
Key Features :- Interoperable with standards-based data networks to provide maximum flexibility and
reduce total cost of ownership
Survivability features and options that allow gateways to continue operating even if the primary server fails or in the event a WAN failure affects communications between the gateway and the server.
Support multi-protocol environments, maximizing investment protection for enterprises that require concurrent support of TDM and IP-based telephony
Redundant system and network options that support high-availability configurations for both TDM and IP-based solutions
Designed for distributed networked telephony, extending the benefits of Avaya Aura Communication Manager to all enterprise users regardless of location
Connectivity across any public or private network using a variety of interface options over TDM, ATM, Ethernet, Frame Relay, or PPP
High-density 19” rack-mountable systems that support high-availability IP Connect upgrades from Avaya DEFINITY® PBX/servers
Avaya Gateways
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Media Gateway Examples
G350 Media Gateway
G700 Media GatewayG150 Media Gateways
G250 Media GatewayG450 Media Gateway
G430Media Gateway
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The G430 Gateway is the ideal solution for low and midsize branches, either standalone or networked gateway linked to a central Avaya Server.
It is designed for growth. Additional expansion modules can be deployed in a single site.
Design supports scalability of DSP resources and slots.
Several survivability options, such as LSP or SLS, which maintain operations in the event a WAN failure affects connectivity to the centrally located server.
For mid-sized enterprises, an installed S8300 Server working with single G430 Gateway serves as a primary call controller for call centers up to 80 agents, or as a business communications system for up to 150 users.
G430 Gateway
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The G450 Gateway is perfect for medium to large branch office locations or campus environments.
Designed for growth. Multiple gateways can be deployed in a single site. The G450 modular design supports scalability of DSP resources and power and delivers superior capacity, availability and serviceability.
Several survivability options, such as LSP or SLS, which maintain operations in the event a WAN failure affects connectivity to the centrally located server.
For mid-sized enterprises, an installed S8300 Server working with the G450 Gateway can support up to 450 users. An external Avaya Aura Solution for Midsize Enterprise, working with G450 gateways, can support up to 2,400
Avaya G450 Gateway
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© 2011 Avaya Inc. All rights reserved.
The G650 Gateway is the system of choice for large-scale enterprise communications and call centers.
It offers the features, scalability, and system uptime required for mission-critical applications.
The G650 can accommodate a range of analog, digital, ISDN, and IP (over the LAN) phone station configurations, with voice transport options over IP, analog, TDM, or ATM.
Available dual redundant, load- sharing power supplies with AC/DC inputs provide enhanced system reliability.
Up to five G650 Gateways can be combined to form a high-capacity port network that can be integrated into many existing telephony networks, supporting voice connectivity platform.
The G650 is supported by Avaya Aura® as a large enterprise or midmarket solution.
Avaya G650 Gateway
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G650 Media Gateway Enhanced Maintenance Bus for
better reporting AC/DC Power Supply Supports Redundant Load
Sharing Power Supplies Can Support 14 TN Circuit
Packs Up to five G650s per PN Used in lieu of traditional
cabinets in new systems Used in Conjunction with
traditional cabinets in existing systems
Supports Direct Connect, CSS, ATM, and IP PNC depending on design
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PORT NETWORKARCHITECTURE
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PORT NETWORKS - Defined
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Port Network (PN) G650
FAN OR POWER FAIL
FAN AND POWER OK
AC INPUT
DC INPUT
ACTIVE RING
ESD GROUND JACK
POWER 1 2 3 4 5 6 7 8 9 10 11 1212 13 14 POWER
TN23
12B
PTN
799D
P
TN26
02A
P
TN46
4HP
TN46
4HP
FAN OR POWER FAIL
FAN AND POWER OK
AC INPUT
DC INPUT
ACTIVE RING
FAN OR POWER FAIL
FAN AND POWER OK
AC INPUT
DC INPUT
ACTIVE RING
ESD GROUND JACK
POWER 1 2 3 4 5 6 7 8 9 10 11 1212 13 14 POWER
TN23
12B
PTN
799D
P
TN26
02A
P
TN46
4HP
TN46
4HP
FAN OR POWER FAIL
FAN AND POWER OK
AC INPUT
DC INPUT
ACTIVE RING
PN1B
PN1A
Every G650 PN requires TN2312BP IPSI
1 G650 PN can support up to 5 Carriers
S87xx and S8500 Servers support up to 64 PNs IP Connect and ATM
G650 Carrier
G650 Carrier
MAX Reliability
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© 2011 Avaya Inc. All rights reserved.
C-LAN MEDPRO
IP Phone
TDMAnalog / Digital
Phone
Gatekeeper ( Control LAN ) - TN799
Manages a zone (collection of H.323 devices).
Call authorization, bandwidth management, supplementary services, directory services, call management services.
Also provides IP Link for Network applications ( reports, admin etc )
Gateway (Media Processor) TN2303/2602
Provides interoperability between different networks, converts signalling and media G.711, G.729, G.723, supports from 32/64/80/320 simultaneous sessions, with resources dynamically allocated
H.323 Terminal Endpoint
Supports real-time, 2-way communications with another H.323 entity.
support voice (audio codecs) and signalling (Q.931, H.245, RAS).
IPSI
SERVER
IPSI ( IP System Interface )
Provides Control Interface for Gateway
Delivers Tone and Call Classifications Resources
Voicemail
App Servers
Admin PC
G650 & Legacy Media Gateway Components
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© 2011 Avaya Inc. All rights reserved.
Avaya Aura® Solution for Midsize Enterprise
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© 2011 Avaya Inc. All rights reserved.
Avaya Aura® Solution For Midsize Enterprise
Target 250 to 2400 users,10’s of
locations
Utility Server
including Enterprise Directory
Server
Single path
install, fast, less
costly
Secure remote
monitoring (SAL)
Avaya Common Server
Avaya Aura® Solution for Midsize EnterpriseUses System Platform technology
UC Applications “In-a-box”
• Avaya Aura® Session Manager
• Avaya Aura® System Manager
• Avaya Aura® Presence Services
• Avaya Aura® Application Enablement Services
• Communication Manager Utility Services
• Avaya Aura® Communication Manager and Communication Manager Messaging
• Avaya Aura® System Platform
250 – 2400 users Less complex, quicker turn-up, less support needed for system management/expansionCM Messaging1000 agent Contact CenterHigh Availability (New with 6.2)
Basic Configuration
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MES 6.2.2 Capacity
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MES 6.2.2 High Availability
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© 2011 Avaya Inc. All rights reserved.
Because there is no “one size fits all” ...when it comes
to telephones Avaya has the right choice.
Avaya Endpoints
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Endpoint Set Call Control Component Architecture
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Avaya Endpoints
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User Centric Design
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Avaya IP Deskphones
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IP
C-LAN (signaling)
Media Processor (voice stream/
DSP farm)
IP Phone
IP Phone
PSTN
PSTN
IP
Integrated C-LAN & Medpro
Sample IP Connectivity and Functions
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© 2011 Avaya Inc. All rights reserved.
7 Layers of Resiliency
S87xx Server Resiliency / Reliability Options
Standard Local Survivability
Local Survivable Processor
Enterprise Survivability
WAN Resiliency
Survivability & Reliability
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© 2011 Avaya Inc. All rights reserved.Contact Center
Avaya IP Phones
Media Gateway
Enterprise Survivable
Server
Avaya IP Phones
Contact Center
Avaya IP Phones and IP Agent Softphone
Branch Offices Contact CenterAvaya IP Phones
Avaya Media Gateway/LSP
Datacenter #1 Datacenter #2
IPSI
IPSI
DSP
CLAN
IPSI
CLAN
IPSI
DSP
Voice VLAN Voice VLAN 2
Avaya S8720 Media Server
Avaya S8720 Media Server
Voice VLAN 1
Voice VLAN
IPSI
IPSI
CLAN
IPSI
CLAN
IPSIVoice VLAN Voice VLAN
Enterprise Survivable Server
Enterprise Survivable Server
Voice VLAN 1
Voice VLAN 2
1st Level Stateful Failover
2nd LevelMultiple Interfaces
3nd LevelMultiple Signal& Bearer Channels
7th LevelLocal SurvivableProcessors(ESS/LSP/SLS)
Primary Server Backup ServerAutomatic
Configuration Updates
DSP
DSP
4th LevelBackup Servers(ESS)
6th LevelPro-Active IP WANTraffic Monitor/Redirect Network # 1
Diverse Network # 2
5th Level Redundant
Announcement& Queue Music
DSP
DSP
DSP
DSP
1
ALM
2 3 4 5 6 7 8 9 10 11 12
13 14 15 16 17 18 19 20 21 22 23 24
LNK COL Rx FDX FC LAG
SI
Tx
SI
1 2 3 4 5 6 7 8 9 10 11 12
13 14 15 16 17 18 19 20 21 22 23 24
Hspd PoE
ALMTSTACT
AVAYA
MM 722BRIV1
1 2
ALMTSTACT
1 2 3 4 5 6 7 8
AVAYA
ANALOGMODULE
LINE T RUNK
ALMTSTACT
1 2 3 4 5 6 7 8
AVAYAMM 712DCP
VH3ALMTSTACT
OK TOREMOVE SERVICES
USB 1 USB 2SHUT DOWN
AVAYA
ICCMODULE
ALMTSTACT
AVAYA
E1 /T1MODULESIG
SO EI SM EM SI EO
ETR
ALM
T ST
ACT
T RUNK LINE LINE CCA ETH WAN ETH LAN
1 2 3
MDM
ALM
CPU
PWR
SYST
EM
CONSOLE
USB
RST ASB
Remove before removing or inserting S8300 module
V6
V2
V1
V5
V4
V3
G350
V7
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© 2011 Avaya Inc. All rights reserved.
• One active call processing server, and the other server memory shadowed
• Servers can be separated by:• Dedicated fiber, up to 10KM
(hardware duplication)
• Gigabit IP network (software duplication)
• Full Call State Preservation upon server failure
LAN/WAN
Resiliency in the S87xx Servers
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© 2011 Avaya Inc. All rights reserved.
Entry level survivability option for a single branch office– Alternative to Local Survivable Processor if only basic telephony
survivability is required
Survivable call processing integrated in gateway– Build-in software module– Provides call engine and routing functionality for local lines/trunks
when CM or LSP are not reachable
Available in for:– G250 – G350 – G450– G430
Standard Local Survivability (SLS)or Survivable Remote Embedded Overview
Customer benefit: integrated, no-cost
survivability for branch gateways
G350
G250
G700
G350
G250
G450
G430
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© 2011 Avaya Inc. All rights reserved.
Standard Local Survivability (SLS) Positioning
Standard Local Survivability
(SLS)
Local Survivable Processor (LSP)
Feature set basic call functionality
full CM functionality
Inbound/outbound dialing ✓ ✓Call hold/transfer ✓ ✓Voice mail coverage/access
- ✓
3-way conferencing - ✓High-capacity branches - ✓Business critical branches, applications
- ✓
SLS offers reliable, entry-level survivability for cost-sensitive branch deployments
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Registration to CM attempted according to the MGC list. If all options fail → enter survivability mode (last option on the MGC list)
In survivability mode:– Internal H.323 Gatekeeper and H.248 Media GW Controller
activated– Configures dial plan tables and gateway’s legacy
stations/trunks– Phones re-register to the internal gatekeeper
– Distinct SLS dial tone– During transition to survivability mode, only local IP-IP calls will be
preserved
Keep trying to re-register to CM, according to the MGC list and recovery timers
SLS Becoming Active
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3-party conference call
Call forward on busy/don’t answer
Auto-hold
Caller-ID for analog phones
MOH or playback of announcements
Call center features
Voice mail coverage/access
Connection preservation of failure to SLS or fall-back to CM
Features Not Supported in SLS
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While SLS is enabled and processing, MG continues to re-register with alternative Call Controller (CM), per the MGC list
If CM or LSP accepts the registration, SLS will stop processing new calls– Unregister the legacy station/trunk ports on the gateway– Issue H.323 un-registration to IP phones– IP shuffled calls are preserved between two IP phones– No connection preservation on fallback
The SLS application will go to inactive mode
SLS H.248 Link Recovery & Fallback
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© 2011 Avaya Inc. All rights reserved.
Local S8300 configured as secondary MGC – prompted to action when primary call controller is
unavailable– provides comprehensive local call processing capabilities
Preserves all features available in normal operation– call center agents– local announcements
Local Survivable Processor (LSP) orSurvivable Remote Server in H.248 Gateways
Customer benefit: complete local network outage protection
G350
G250
G450
G700G430
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H.248 Local Survivable Processor (LSP)
CommunicationManager
IP Phones
Central Data
Applications
Router
AnalogPhones
DCPPhones
MediaGateways
Digital/AnalogTrunks PSTN
IP
IPPhonesGateway
Central Location Branch Location
Analog, DCPPhones
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CommunicationManager
IP Phones
Central Data
Applications
Router
AnalogPhones
DCPPhones
MediaGateways
Digital/AnalogTrunks PSTN
IP
IPPhonesGateway
Primary LinkFailure
Central Location Branch Location
Analog, DCPPhones
H248 Registration Attempts
H.248 Local Survivable Processor (LSP)Failover to LSP
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Connection preserving failover/fall back– existing stable calls where the talk path exists between two or
more parties are not dropped– connection cannot be preserved for:
– calls that are not in stable state (on-hold, ringing, etc.)– calls using IP or ISDN-BRI trunks, or ISDN stations
Configurable auto fall-back to primary connection– gateway will automatically reconnect to the primary server when
available after having failed over to the Local Survivable Processor (LSP) per the MGC list
– automatic reconnect can be administered to allow for orderly return to service without manual intervention
Failover/fall back normally takes ~3 minutes
H.248 Local Survivable Processor (LSP)Transitioning to/from Back-up Modes
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© 2011 Avaya Inc. All rights reserved.
Direct connectivity of endpoints, gateways, and adjuncts to the server (performing part of the functions of a CLAN)
This approach has always existed on the S8300 servers Extended to the S8500 servers with CM 3.1 Along with it also came support for the S8500 as an LSP
S85xx as an LSP and Processor Ethernet
S8500 server
LAN or WAN
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StandbyActiveCDR
AE ServicesCMSPMS
S85xx as an LSP
• Supports up to 2,400 IP phones and 800 trunks• Supports adjuncts through new administration that allows
association of different addresses to point to the active LSP• More cost effective to use compared to S85xx ESS
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Enterprise Survivable Servers allow backup servers to be placed at various places in a network so that communications can continue in the event that the main server(s) fails, or when connectivity to the main server(s) is lost
Enterprise Survivable Servers can be deployed where needed throughout your network to provide increased communications continuity
Enterprise Survivable Servers provides service to IPSI cards which automatically request service from an ESS server(s) if the control signal to the main server is lost
What is ESS or Survivable Core Server?
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The ESS priorities are administered and maintained in the main server(s) translations– The main server/server pair is always the highest priority
server on the list, if it’s connected– Each entry can consist of an S87xx/S8800 server pair or a
simplex S85xx/S8800 server
The IPSI will detect a failure of any server connection when the “keep alive” from the server fails
When an ESS takes over for a Main Server, communications capability is lost temporarily for affected port networks; this is a non-call preserving failover
The Basics
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Recovery to the main server can be scheduled or manual– Most customers will prefer manual due to the fact that fail-
back is not connection preserving
The ESS server(s) have full translations
The ESS server(s) synch translations with the primary server (pair)
When an ESS is in control, it will be in a “license error” mode until the main server takes over– Translations can be changed on an ESS, but they cannot be
saved or resynched
Continued…..
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Enterprise Survivable Servers (ESS)
• The S85xx / S87xx / S8800 Media Servers can act as an ESS
• All ESSs have full translations
• All ESSs connect to all IPSIs advertising their factors
• The IPSIs dynamically create preference lists of backup clusters (based on those supplied factors) that it can communicate with
• The IPSIs will request service from an ESS or the main cluster based on the highest ranked cluster it can communicate with when port network is not being controlled
• The preference list is dynamically changing based on connectivity changes
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IP Connect – Normal Operation
LAN or WAN
LAN or WAN
Main S87xxCluster
S85xx ESS
Gateway 1
Gateway 2 Gateway
3
Gateway 4
VoIP Path
Port Network Control Link
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IP Connect - Server Failure
LAN or WAN
LAN or WAN
Main S87xxCluster
S85xx ESSIPSIs request Backup Cluster take over
Gateway 1
Gateway 2 Gateway
3
Gateway 4
VoIP Path
Port Network Control Link
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IP Connect - Network Failure
LAN or WAN
Main S87xxCluster IPSIs request Backup
Cluster take overS85xx ESS
LAN or WANGateway 1
Gateway 2 Gateway
3
Gateway 4
VoIP Path
Port Network Control Link
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IP Device with G650/C-LAN
Main ESS
IPSI
C-LAN
G650
IP Address=1.2.3.4
ESS Server in Control
IP Device
IMPORTANT!IP device “sees”the same IP address regardless of which CM is in control.
Failover to ESS
Main ESS
IPSI
C-LAN
G650
IP Address=1.2.3.4
Main Server in Control
IP Device
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Main SP
H.248GW
PE IP Address1.2.3.4
PE IP Address4.5.6.7
Survivable Processor in Control
IP Device
IP Device with PE
Main SP
H.248GW
PE IP Address1.2.3.4
PE IP Address4.5.6.7
Main Server in Control
IP Device
IMPORTANT: • IP device “sees” two different
IP addresses• IP device must understand
alternate addresses (e.g. Alternate Gatekeeper List, hunting)
• Both main and SP may be active at the same time.
Failover to SP
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Capacities
Any questions?
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Compatibility Matrix- CM 6.3.2
Avaya Inc. - Confidential. Use pursuant to the terms of your signed agreement or Avaya policy.
Avaya Products Compatible to Communication Manager - 6.3.2 Compatible Release
Avaya Aura® Application Enablement Services 6.3.1Avaya Aura® Conferencing 7Avaya Aura® Contact Center 6.3Avaya Aura® Messaging 6.2Avaya Aura® Presence Services 6.2Avaya Aura® Session Manager 6.3.4Avaya Aura® System Manager 6.3.4Avaya Aura® System Platform 6.3.1Avaya Session Border Controller for Enterprise 6.2/ 6.2.100Avaya one-X® Agent 2.5Avaya one-X® Attendant 4Avaya one-X® Client Enablement Services 6.2Avaya one-X® Communicator 6.1/6.2Avaya one-X® Mobile 5.2Desktop Video Device 1.1G430 Media Gateway 6.3.1G450 Media Gateway 6.3/6.3.1IP Office 9Meeting Exchange 6.2Modular Messaging 5.2
Supported product releases can be found at the Compatibility Matrix on Support.Avaya.com link below https://support.avaya.com/CompatibilityMatrix/Index.aspx
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Virtualization:-Server Virtualization is developed so that it appears that several servers are running on single server.Advantages:- Less Environmental Needs (Lesser Rack Space, Electricity needs, less Air conditioning) Facilitates Upgrades Reduce LAN TrafficDisadvantages:- Major impact on services during H/W FailureSystem Platform :- System Platform is a virtualization platform supporting multiple operating systems
and applications. Used as the virtualization platform for many Avaya Aura components including CM,
SM, SMGr, MES, AES etc. . Uses templates to deploy Applications on server and provides common look and feel
to applications. It is not a product, so we will not see it in Avaya Aura Architecture System Platform in itself does not requires any licenses but the applications
templates installed on the system platform may require licenses. Utilizes Citrix Xen Hypervisor for virtualization. Easy Installation, Administration and Maintenance.
Virtualization Concept and System Platform
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Avaya Aura® Virtualized Environment Overview
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© 2011 Avaya Inc. All rights reserved.
Deploying Avaya CM on Avaya Aura Virtualized Environment (VE)
Introduced with Avaya Aura 6.2
Avaya Aura Virtualized Environment (VE) permits any VMware user to install Avaya Aura collaboration features directly onto their VMware/vCenter infrastructure.
VE provides the core applications as a software vAppliance (virtual appliance) compatible with VMware vCenter. The vAppliances are hosted inside the VMware infrastructure leveraging allocated resources.
Avaya is providing a vAppliance in the form of a downloadable software file from PLDS containing the Application and the Guest Operating System. It is expected that the end customer location will have a VMware Infrastructure, an accessible VMware Certified Professional (VCP) and VMware vSphere 5.0 or 5.1 Licenses. These items will be required for a successful installation.
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Avaya Communication Manager Virtual Machine Resource Requirements
Please consult individual Application Virtualized Deployment Guides on Avaya Support site for more detailed information on each application’s sizes!!
The following codes are associated with the CM vAppliance in ASD:
271535 AVAYA AURA CM R6 VE VAPP
271841 AVAYA AURA CM R6 DUP VE VAPP
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