Automated & trigger Based Direct Mail

Post on 20-Dec-2014

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presentation at STIMA's Engage 4 Result Café

Transcript of Automated & trigger Based Direct Mail

Automated & trigger based direct mail

The sustainableCommunication Production House

Integrated publishing production solutions provider for offline and online marketing & corporate communication with extended warehousing possibilities.

COMMUNICATION PRODUCTION HOUSE

AccountSalesSPOC

EVENT WEBSITE

MOBILE

MESSAGING & APPS

DIGITAL SIGNAGE

INTEGRATION

SOCIAL INTEGRATION

E-MAIL & DIRECT MAIL

PRINT

PICK & PACK

DTP & DESIGN

DISTRIBUTED

MARKETING

The only Belgian Commercial Printing company 100% CO² free

Paper + process + site + peopleA CSR driven company

2008

2010

2013

- 100,000 200,000 300,000 400,000 500,000 600,000 700,000

592,425

439,080

318,836

CO2 EMISSION

We bring our world class top quality from our print history to ANY channel!

Trigger based Direct Mail

Components

DATA

Multi-channel

experience

Automated

printing

Data

intelligence

Guts to fail

CRM

+

Digital

DM

experience

Reporting

experience

Let’s go retail…

Client visits shop

Client buys

CRM oriented aftersales campaigns (loyalty, upsell, …)

Client buys again

Client visits website

eNews

Abandonedcart

ePushOnline

Offline

Maand 1

Maand 2

Maand 3

8% is bought online

92% is bought in a POS

Abandoned cart

Abandoned cart

Upsell & cross sell campaigns

Simple.Complex

Which channel is contributing?

Which channel has x effect on an other channel?

By automating DM, you save time, resources!

Total cost of ownership

Behind the scenesMOOOSE @ ARTOOS

webservice

To the presses!

Connect Templates Personalisation Reporting

Website CRM Campaign Tool

Introspection on the message

Offset

Offset + digital 100% digital

A solid printing partner with real-time personalisation experience

Efficiency over design

PersonaliseAutomate

Analyse

Questions

Hans Smellinckx@hanssmellinckx