Atradius social media for the enterprise

Post on 13-May-2015

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During the worldwide Attradius day in Volendam I gave a presentation about social media in the enterprise and the update of SXSW

Transcript of Atradius social media for the enterprise

Social Media 2012Follow the consumer! Vincent@Everts.net

+31647180864@vincente

Slideshare.net/vincente

• Einstein?

Vincent Everts?

Innovation acceleration

Innovation study trips:2007: Korea2008: China2009: Russia2010: Brazil

Tudou.com earlier then YouTube

Social Media

2.0

• Mijn Tools

Videoblogger

Talk to Me!

Dell notebooks

Dell & Social Media

• 100k employees

• 12 people listen to conversation

• 15 people create policy

• 30.000 did SMACU Training & can listen

• 4.000 can speak on behalf of Dell on Twitter/Facebook/Blogs

Dell social media

• 2007 Twitter: Whats hot?

• 2009 4Square Which locations are hot?

• 2012 Highlight: Location based social media

Location based Social Media

Whit.li api

Lytro camera

Measure yourself

Bodymedia

• 12MM dik

• 10 sec boot

• super screen

• 10H batteries

SlideRocket

WeVideo

Urthecast Earth HD streaming

Gamification• 100.000 games

• 120.000 kids

Gamification: Names recognition

Draw Something20 Million downloads/6 weeks

• Tablets everywhere!

Connected Cars

I can do better!

Volg Vincent Everts livein zijn elektrische Leaf

- Live auto lifestats- Live streaming video- Live Google maps- Twitter met bestuurder- Twitter met de auto- Interviews

Not always good!

Olie Future?

time consumption Web 1.0 Viral Marketing (PP) travel

RSS Explained Web 2.0 Kindle

explained Marketing 2.0 Google Adwords TudouGoogle Docs Online video elections 2.0

Multitasking Twitter Amazon Yubby Co-Creation

Google Streetview Online collaboration Social tools

Dell Sucks Support 2.0 Viral Marketing

Kryptonite Lock Enterprise 2.0 VMS Zoomz HD ebaynews resume VMS Google trends

What are we going to talk about?

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TV: 39% 178 min.

Radio: 33% 151 min.

Internet: 19% 86 min.

Newspaper: 6% 20 min

Magazines: 4% 18 min

How do we spend our time?

4%6%

19%

33%

39%

TV RadioInternet NewspapersMagazines

Time & advertisement

Time online: 1,5 h pp/dayOnline adds !500M/yrAdds ! 0,07 pp/h

TV 3 hours/day/userAdvertisement !200M public + !600 commercialadvertisment/hour TV watching ! 0,06

NewsPapers 20 min/day!750M adv revenueAdds ! 2,00 pp/h

Magazines18 m/dayAdvertisement !700Reclame inkomsten: ! 2,50 pp/ph

• $32 billion sales• 1 Billion searches/day• Money from Adwords• Almost nothing from

Youtube, Google earth/map, gmail, apps etc

Google adwords

•Easy to set-up•Easy to budget•Price per keyword

Also onYouTube

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IMPACT ON BUSINESS

Online bestedingen

2011: 10 billion euro

2009: 9 billion euro

bron: thuiswinkel.org

Web-influenced 48 miljard

ProductinformatieSocial tools

90% social tools

Product info

Social tools

what else do people buy

what do they recommend?

Tags of clients

What do they buy in the end?

what else?

Description of customers

reviews of the customers

review of the reviews

beta

YouTube uploadsper minute

0

11

22

33

2007 I 2007 II 2008 I 2008 II 2009 I 2009 II 2010 I 2010 II

3 billion video’s /day

48 uur video upload /minute800 Million Visitors

30 minuten per dag

2d search engine worldwide

In 30 days upload equal to 3 USA TV channels broadcast in 60 years

1 billion subscriptions

What do they look

bron: Frank N. Magid Media Futures 2010: Online video

15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page

Which channels have we selected? You Tube

15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page

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Who talks

Blogs demografie

Bron: Technorati 2008

Free

Professional

7 guidelines

1. Know what you are doing2. Avoid marketing talk3. Keep it fresh4. Reinforce company’s core values5. Encourage employees to use it6. Create blogging policies7. Have fine print

RSS

Social Networking

It’s now mainstream!

Customer service

“What are you doing in 140 characters”

15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page

15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page

The world is obsessed with Facebook

15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page

15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page

15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page

15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page

15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page

Social media in Business

• Collaboration

• Customer care

• Product research

• Monitoring market

• Build Authority

• Events

• Product demo’s

• lead generation

• Target Marketing

• Sell

Web 2.0 Trend:Co-Creation

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Social Media

2.0

www.vincente.nl

www.yubby.com

www.interimic.nl

vincent@everts.net

www.twitter.com/vincente

+31647180864

Vincent Everts