Annual Technology Planning - Phoenix, Arizona Plan...Program Governance & Process 9 Templates...

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Annual Technology PlanningFY19-20 Program Briefing

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▪ Program Purpose

▪ Cost Guide: Do I or Don’t I?

▪ FY 18-19 Cycle Results

▪ Program Governance & Processes

▪ Preparing Tech-Plans

▪ Submission Due Date

▪ Support Website

▪ Questions

Agenda

• Financial Analysis Template

• Business Case Template

PROGRAM PURPOSE3

Program Purpose

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Business Technology

Value

Cost Guide Do I or Don’t I?

$750,000 threshold based on an aggregate

five-year total cost projection

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FY 18-19 Cycle Results

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FY 18-19 Cycle Results

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FY 18-19 Cycle Results

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Program Governance & Process

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Templates

Procedures

Regulations

A.R. 1.94 Business

Investment Framework

B1.5.2

FY19-20 Tech Plan Procedure

Business Case Template

Financial Analysis Template

Strategic Alignment & Risk

Score Matrix

B1.5.6

Business Investment Board

Presentation Procedure

B1.5.1 Business

Investment Request Procedure

Program Governance & Process

Does it reduce cost?

Does it increase efficiencies?

Does it increase revenue?

Does it mitigate risk?

Does it improve customer service?

Does it resolve compliance issues?

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Measuring Stick Criteria

Sample Heat Risk Map

Program Governance & Process

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Life Safety

Public Facing Services

City Reputation

Information Security

Internal Services

Staff Resources

Vendor Support

Budget

Program Governance & Process

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Plan Submissions

Jul – Sep

Business & Architecture Review

Sep – Nov

Advisory & Investment Decision

Dec – Jan

PREPARING YOUR TECH PLANFinancial Analysis Template

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Financial Analysis Template

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Financial Analysis Template

List all cost for each solution option

List both initial & maintenance costs

Categories

• Hardware

• Software

• External Professional Services

• Internal City Staff Services

• Internal ITS Staff Services

• Other Costs

• Contingency

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Financial Analysis Template

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Financial Analysis Template

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PREPARING YOUR TECH PLANBusiness Case Template

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Problem or Opportunity Statement

State the problem and/or opportunity

Ensure that your problem and/or opportunity statement is clear and concise.

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Business Case Template

Problem or Opportunity Statement

✓ The problem is… ✓ The opportunity is…

Research Methodology

Approach

Assessment Team & Resources

Assumptions

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Business Case Template

• What methodology do we use?• Who do we need on the team?• What assumptions are we making?

Needs Analysis

Strategy

Current State

Current State Challenges

Desired Future State

Governance

Metrics

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Business Case Template

• What is our current strategy? • What is our current state?• What are our challenges?• What does the future look like?• How are we governed?• What’s our KPIs?• How are they measured?

Business Case Template

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Solution Options

Scope

Schedule

Resource Needs

Desired Outcomes

Business Value

Organizational Impact

Business Case Template

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Reduce Costs

Increase Efficiencies

Increase Revenue

Mitigate Risk

Improve Customer Service

Resolve Compliance Issues

Strategic Alignment

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Business Case Template

Recommended Solution

Provide the best solution

Describe why this is the best solution

Give three to five milestones with dates

Define the next steps

Define what decision(s) are needed

Define what areas of the organization the decision(s) are needed

Submission Due Date

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Tech-Plans for FY 2019-20

must be submitted to ITS by

September 14th

for consideration by the

Business Investment Board

-A.R.1.94

TECHPLAN@PHOENIX.GOVPlease email any questions to:

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We are here to help

TECHPLAN.PHOENIX.GOV