Anachron's new & innovative "Order2Cash" platform

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Transcript of Anachron's new & innovative "Order2Cash" platform

Corporate Slide PoolVersion October 2015

Where finance goes faster

© Copyright Anachron 2015

Accelerate your order to cash processesAn Introduction :

Jan Willem van Otterlo – Weesp 4 December 2015

Where finance goes faster

© Copyright Anachron 2015

The problem at hand

The complex nature of global e-Invoicing

Diverse country rules & regulations

Governmental e-Invoicing Platforms

Multitude of Accounts Payable networks

Companies face many challenges when trying to undertake an e-Invoicing project

24 languages in EU alone

28 currencies in EU alone

Domestic & ATP methods

Buyer specific requests

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Mapping your IT landscape

Things to keep in mind

BusinessERP = SAP

In-house Print & Post

e-Mail

Direct Roaming

Manual entry in B2B AP Portal

Provider for B2B Roaming

• Connectivity with ERP • Data Conversion to Multiple Output Format• Data Interfaces to Networks• Manual Activities & Maintenance

Mapping your IT landscape

How complex is your total infrastructure?

Business Unit 1

ERP = SAP

In-house Print & Post

e-Mail

Direct Roaming

Manual entry in B2B AP Portal

Provider for B2B Roaming

• Different business units may have different requirements• They may even have different technological setups

Business Unit 2

ERP = Oracle

In-house Print & Post

e-Mail

Providers for B2B Roaming

In-house Print & Post

Business Unit 1

ERP SAP

Roaming

e-Invoice Portal provider

e-Mail

Direct Roaming

Business Unit 6ERP Dynamics

Business Unit 4 ERP SAP

In-house Print & Post

e-Mail

Direct Roaming

Manual entry in B2B AP Portal

Provider forB2B

Roaming

Business Unit 2

ERP Oracle

In- house Print & Post

Providers for B2B Roaming

e-Mail

B2B Provider Roaming

e-Mail

In-HousePrint & Post

B2G Roaming Providers

FACe & eFACTCustomer ERP

B2G Roaming Provider Fattura

Business Unit 5ERP Oracle

In-house Print & Post

Providers for B2B Roaming

B2G Roaming Provider UBL

Business Unit 3 ERP SAP

e-Invoice Portal provider

Outsourced Print & Post

Customer ERP

Manual entry in B2B AP Portal

Manual entry in B2B& B2G AP

Portal

In-house Print & Post

Business Unit 1

ERP SAP

Roaming

e-Invoice Portal provider

e-Mail

Direct Roaming

Business Unit 6ERP Dynamics

Business Unit 4 ERP SAP

In-house Print & Post

e-Mail

Direct Roaming

Manual entry in B2B AP Portal

Provider forB2B Roaming

BusinessUnit 2

ERP Oracle

In-house Print & Post

Providers for B2B Roaming

e-Mail

B2B Provider Roaming

e-Mail

In-HousePrint & Post

B2G Roaming Providers

FACe & eFACT

Customer ERP

B2G Roaming Provider Fattura

Business Unit 5ERP Oracle

In-house Print & Post

Providers for B2B Roaming

B2G Roaming Provider UBL

Business Unit 3 ERP SAP

e-Invoice Portal provider

Outsourced Print & Post

Customer ERP

Manual entry in B2B AP Portal

Manual entry in B2B AP Portal

GetPaid

D&B

Bank of America

OnGuard

ING BankWorldPay

SAP

D&BGraydon

Excel

SAP

Experian

OnGuardAdyen

Local ProviderD&B

Ogone

The impact on your global order to cash process

Overall high IT spend Multiple providers for roaming to B2B and B2G

Multiple & ongoing ERP integrations

High spend on VAT Compliancy Consulting

Extremely high levels of manual activity

ZERO global O2C transparency ZERO global O2C integration

X X

X X X

X X

Order to cash process

Order Cash

Credit Checks

OrderEntry

CustomerOnboarding

Billing &Invoicing

Payments &Collections

Sales Legal Billing Credit

Key market drivers for order to cash automation

Source: Aberdeen Group

Pressure to reduce DSOPressure to reduce

overall cost

Customer pressure to extend payment term

Risk of customer non-payment or default

Customer demand to improve service level

59%45%

19%

19%

19%

“Companies spend 5 to 9 % of their total revenue to finance their working capital”Researcher: Raimond Honig, Sept 2015

Addressing customer communication and behaviour

We have just paid the invoice.

Sorry, we haven’t seen your invoice. Can you resend it?

The PO number is missing on the Invoice.

Sorry, we had some delays. We

will pay by the end of this week.The amount is

not correct.

We have an issue with this specific Invoice.

We need more time to process your invoice.

Please give us 60 day payment terms. We haven’t received

a reminder yet. We always wait for the first reminder.

My customers haven’t paid my invoices yet

Private reason, my mother is in the hospital

Comments taken from a workshop with 50 Credit & Control Managers held at the Credit Management Cyclus, Beersel, 8 October 2015

Addressing customer communication and behaviour

4 Most important reasons for not paying on time:

Financial problems at client site

Purposely not paying on time

Inefficient and insufficient administration at client site

Complaints regarding delivered goods and/or services

70%

60%

44%

18%Source: European Payment Report,

Intrum Justitia

What you need today

A single platform from which to manage your entire global order to cash cycle

A single platform from which to manage your entire global order to cash cycle

What is Order2Cash?

MobilePrint & Post

Customer ERP

Portale-Mail

Order Cash

Roaming

SupplierERP

MobilePrint & Post

Customer ERP

Portale-Mail

Order Cash

Roaming

SupplierERP

We have connected toover 700 ERP systems

Deliver invoices to any AR/B2G network

Provide international payment options to

customers

We have connected toover 700 ERP systems

Deliver invoices to any AR/B2G network

Provide international payment options to

customers

The Order2Cash platform

e-Invoicing

Online payments

Credit scoring and management

Secure online document signing

Document workflow solutions and archiving

Why work with Anachron?

Fast facts about Anachron

15 yearsexperience

11 Fortune 500 customers

ISAE 3402 Type IIGlobally certified

5offices

45% YOYgrowth

Delivery to100+

countries

GartnerPure-playprovider

Top 50Coolest tech

Companies NLMetisfiles

Empowering the world’s leading brands

Reasons for selecting Anachron

• Build a customized white-label portal or begin work immediately with our hosted solution• Full global coverage, with multi language and currency support • Seamless integration with over 700 ERP systems• Solutions scale easily to add new businesses• Uncomplicated business approach• Continued innovation and development within the O2C arena

Benefits of using Order2Cash

• Streamline your order to cash processes and boost business performance• One platform. All processes covered• Integrate all O2C related departments and data into a single platform• Reduce overall costs and optimize what you spend• Build stronger relationships with customers, vendors and suppliers• Reduce DSO and protect cash flow• Minimize risk of non payment or default

Customer references

Empowering the world’s leading brands

• European wide e-Invoicing solution• +80% of all UK customers now receiving e-Invoices• 25% cost reduction in 2014 alone• Other document types now added

• e-Invoicing solution for all 130 NL dealerships• Closing the books 1.5 days faster per month• Saving 45,000 man hours every year

• Multi-label e-Invoicing solution• Invoices delivered across EMEA region in seconds• Rapid reduction in overall time-to-payment with

global ATP and CC

Barry Callebaut

• 150,000 invoices per year• Invoices delivered to 25 European countries• e-Invoicing eliminates mailing and accelerates order to

cash process by 2-7 days• 30% of all non-EDI invoices now online• On target to reach 50% of all invoices online by end 2015,

75% in 2016• Lost invoices significantly reduced• Enhanced customer experience

GE Oil & Gas

• Full global coverage

• Roll-out began in US

• Point-to-point solution

• Invoices delivered to all well known Oil & gas platforms

• GE clients select their preferred invoice format and delivery channels

• Real-time tracking and reporting capabilities

• Robust management information reports

Business Stream

• Seamless integration with SalesForce

• 0-80% digital delivery in first year• Simple and effective approach

• Customer grouping possibilities

• Real-time reporting and analysis

• Consolidated billing

Travelcard

• Fast implementation. Go-live within x months

• From 0-100% digital delivery in 12 months• Multi-format delivery/channel options

• Real-time analysis and reporting features

• Customer grouping capabilities

• Spend management overviews for all clients

Alphabet

• Founded in 1997 • Active in 18 countries• 555.000 vehicles• White label solution for invoice & document presentment• Delivery across BeNeLux, UK and PO

Tommy Hilfiger/Calvin Klein

• Multi-label e-Invoicing portal• Invoices delivered across EMEA region in seconds• Rapid reduction in overall time-to-payment with

global ATP and CC

Volvo

• e-Invoicing solution for all 130 NL dealerships• Closing the books 1.5 days faster per month• Saving 45,000 man hours every year

Adecco

• Multi-language e-Invoicing portal• Document workflow solutions

G4S

• White label e-Invoicing solution• Accelerated payment solution add-on for NL customers

Stonebridge

• White label e-Invoicing solution

Order2Cash solutions

e-Invoicing

e-Invoicing

The most sophisticated e-Invoicing solution available•Seamless connectivity to any ERP system or business application•Instantaneous delivery of invoices, no matter the amount or location•Multiple language and currency support•Multi-format delivery and presentment options•Deliver invoices to AP and B2G invoice networks •Full compliancy with all local VAT requirements•Outsource print & post activities via our global partner network

e-Invoicing interoperability

Order2Cash enables you to conduct business across a broad range of AP and B2G invoice networks

•Governments are rapidly mandating the delivery of e-Invoices to proprietary portals (like Austria, Spain, Italy, Denmark, Norway with many more preparing similar set-ups)

•Large Corporates are also mandating the use of AP platforms for delivery of e-Invoices.

•Next to AP platforms, dedicated connections can be set-up in many formats

e-Invoicing interoperability

BBGDigipoortERBeFACTFACeINGMercuriusNemhandelNETSSimplerInvoicingTradeshiftTungsten (OB10)ZET SolutionsZoomit

e-Invoicing compliancy

Order2Cash ensures the full VAT compliancy of all invoices sent from the platform•Different countries have different regulations that must be adhered to•For example, Turkey has specific government portals for VAT compliancy in a transaction flow•There is no standard format and so many options need to be catered for•In the EU many countries use a version of UBL•Anachron is a member of the EESPA, a group committed to the use and promotion of standards across the industry

Connecting to your ERP system

Set at customer level

Client dashboard

Invoice sender settings

Upload new logo

Save changes

Documents overview

Select all Deselect all Send by eMailPDF XML Excel

Invoice quarantine

Select all Deselect all Send by eMailPDF XML Excel

To assess (2)

Documents overview

Send

Dispute management

Dispute management

Receivers overview

Credit reports (with Credit2Control)

Delivery channel at customer level

Delivery channel at customer level

BBGDigipoortERBeFACTFACeINGMercuriusNemhandelNETSSimplerInvoicingTradeshiftTungsten (OB10)ZET SolutionsZoomit

Customer notification email

Online payments (with Accept2Pay)

Receiver: Online view without login

PDF invoice view

e-Signature and audit trail embedded in the PDF

Receiver dashboard

One overview for all senders

Invoice view

Dispute management

Account settings

Receivers can select their preferred delivery channels and invoice formats

Benefits

Sender•Direct savings of 50% across cost of paper, printing, mailing and staffing•Track and trace documents•Connect to any B2B/B2G invoice network•Average 20% DSO reduction•Decreased turn-around time for issue management•Boost service level to customers•Increased customer satisfaction

Receiver•Optimize incoming invoice stream•100% direct, transparent communication with invoice senders•Track and trace documents•Import and work with invoices within their own financial system•Overall cost reduction•Accelerated working processes•24/7 accessibility of complete invoice archive

Credit Management

Credit management

Control risk and grow your business•Global multi-device solution supporting an unlimited number of administrators•Multiple language and currency support•Suitable for high volumes of invoices and debtors•Tailor workflow and business rules to individual customers•Real-time internal and external credit scoring for deeper customer/prospect analysis•Ensure compliance with accounts receivable (AR) policies and procedures•Automate collection rules and handle all disputes and collections within a single platform

Credit management

Credit management

Credit management

Credit management

Comprehensive issue management

Credit management

Create specific profiles and timelines for different target groups or individual customers

Credit management

Create specific profiles and timelines for different target groups or individual customers

Credit management

Multi-channel delivery support

Credit management

Extensive reporting capabilities

KPI’s

Credit management

Extensive reporting capabilities (KPI’s)

Automate all reminders

Include direct payment links using Accept2Pay

1. Price2. Quality3. Numbers4. …

Issues Workflows Solution

How?Why? What? Solution

• Minimize the time it takes to resolve open issues.• Involve and inform all relevant staff or departments. • Credit manager remains in control at all times.

100%

0%Issue

Issue management

Credit management

Benefits of using Credit2Control•Optimize cash flow and treasury•Up to 50% reduction in DSO•Up to 50% reduction in cost of running credit management•Greater, tighter control over the entire CCM process•Minimize total number of write-offs•Stronger client relationships•Transparent communication across internal/external lines

Credit management

Greater efficiency•Automatic data upload from your system•Generate daily tasks per user•Generate daily call lists and mailing actions•Directly involve all departments in credit management•Establish a customer response site for the debtor•Report on all levels, from company-wide to individual accounts

Greater flexibility•Intuitive design•Dynamic call groups•Seamless connectivity with external functions (Collections agency, payment provider, print partner)•Obtain credit reports from Graydon and Dun & Bradstreet•Analyze payment patterns and customer history•Add online payment functionality to dunning procedures/mails•Multi-language and currency report

Online payments

Online payments

International payments are only a click away•Automate online payments in any language, currency and channel of preference•Add payment solutions to invoices, reminders and other financial documents•Manage high risk customers and complex markets with business rules for payment options•Track and manage all transactions through a single solution•Utilize multi-channel payment services that support online, e-mail, and mobile phone payments

Secure online document signing

Secure electronic document signing

Move faster. Succeed better.•Authenticate, sign, distribute and store customer/supplier contracts and other documentation online•Tailor the eSigning process to your internal business workflows and controls•Monitor the signing process through your online dashboard •Quickly identify and address any delays•Grant and control secure access and authorization rights online•Single & multi-signee workflows available•Automated reminder mails & query management

Document workflow and archiving solutions

Document workflow and archiving solutions

Move and deliver all documents online.•Present & store documents online including insurance policies, proposals, welcome letters and more•Establish specific workflows and approval checks•Provide customers with online access to documents and allow direct interactivity•Enhance the collaboration within your organization with automated & online document flows•Improve the alignment of different roles and authorization structures•Offer multi-channel delivery options to suit your customers’ needs

SummaryBenefits of using Order2Cash

One platform. All processes.

e-Invoicing Online payments Credit scoring and managementSecure online document signing Document workflow solutions and archiving

Why work with Order2Cash?

All O2C processes.One platform.

24/7 availability.Multi-device support.

Global interoperability.

Easy to conductbusiness with.

Continued innovationand development

Scalability

Thank you!Jan Willem van Otterlojanwillem@solfintegra.comwww.order2cash.com