Agile Australia Conference 2012 - Building High Performing Teams - to deliver awesome business...

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Presentation that I gave at Agile Australia 2012 in Melbourne, and at Agile Encore 2012 in Auckland. Agile, Lean, Kanban, DevOps, Continuous Delivery! Fundamentally, all these methodologies are predicated on effective system and culture change. They require people and teams to work together to negotiate outcomes, remove inefficiencies, and deliver great business outcomes. This talk focusses on the practicalities of building a high-performing team that can execute within a chosen methodology, and deliver awesome business outcomes. It includes practical tips on motivation, hiring, and team building across distributed teams, and gives real life examples of successes (and failures). Discover: » A clear context for why this is a precursor for the successful adoption of Agile » A clear framework for building high performing teams » Practical tips for what to do when things go wrong » How to lead high performing Distributed teams » Real life examples of what worked and what doesn't

Transcript of Agile Australia Conference 2012 - Building High Performing Teams - to deliver awesome business...

Building High Performing Teams…

Nish Mahanty

@nishmahanty

…Awesome Business Outcomes

Nish Mahanty

Why Agile?

Okay, we’re Agile. Now what?

A framework for building high performing teams who can “Get (the right) Stuff Done”

MYOB LiveAccounts

What is it?

Easy to use accounting solution

Available online, anytime

Linked to your bank accounts

Ideal for sole traders, start ups and smaller businesses

AON Hewitt Best Employer Survey

High Performance/

Hewitt Best Employer

Zone

30%

100% 0%

65% 40%

single click Safari & Chrome

suggested matches

Trial Balance

GL Details Report in Excel

delete a payrun

better performance

remember GST

override GST on rules

add notes sp*cial characters

Reel Purple Winners

noticeboard logo quality

show all bank accounts

Innovation Award

bank rec

partial payments bank transfer 35%

Honey - 2012 Australian Women’s Champions

Deconstructing the problem

Building high performing teams

to deliver awesome business outcomes

Building high performing teams

who know the business to deliver awesome business outcomes

Building high performing teams

who know how to work together to deliver awesome business outcomes

Building high performing teams

who want to deliver awesome business outcomes

Building high performing teams

empowered to change things

to deliver awesome business outcomes

Building high performing teams

who know the business,

know how to work together,

are empowered to change things,

and who want

to deliver awesome business outcomes

know the business

Vision, brand, values, goals, strategies

KPIs based on business goals

quarterly results, annual goals

customer satisfaction data

market research

double jacking, usability testing

business value of each story, business impact of each decision value chain

Extra focus for distributed teams

know the business

want to deliver

want to deliver

Video

http://www.danpink.com/articles

http://www.youtube.com/watch?v=u6XAPnuFjJc

want to deliver

want to deliver

want to deliver

know how to work together

Trust

Goodwill/Cooperation

Clarity of Purpose

Information Available

Inspirational Leadership

Group Brainstorming

Respect for Individuals

Conflict Management

Team Learning

Autonomy

Project Leadership

Alignment of Values

Climate for Creativity

Equipment & Facilities

Appropriate Pressure

Market/Client Awareness

Scientific/Tech. Expertise

Ranked Discriminators of Most and Least Effective Knowledge Teams

http://www.kteams.com.au/page/research_basis_for_ktep.html http://www.infoq.com/presentations/teamwork-an-individual-skill

Chris Avery: Building Teams

align goals

make & keep agreements

clear direction & purpose

know how to work together

know how to work together

know how to work together

Distributed teams... communication channels face to face build trust

empowered to change things

“A bad system, will defeat a good person, every time.” W.E. Deming

Building high performing teams

who know the business,

know how to work together,

are empowered to change things,

and who want

to deliver awesome business outcomes

Let them at it!

@nishmahanty nish.mahanty@myob.com

We’re Hiring

Effective teams need effective individuals... 7 Habits GTD Know Yourself

Hiring... Fit Motivation Skills

Build a common vision