ADVISORY SERVICES FOR END USER COMPUTING

“Ultima is a leading provider of End User Computing solutions, with extensive deployment experience and top tier accreditations. Through the use of our Advisory Services, our experienced consultants are able to help your business increase the value of its IT investments and assist your users to realise their full potential.”

Colin Prime-Moore, Chief Technology Officer, Ultima

Workspace OptimisationOur portfolio of Advisory Services includes our Workspace Strategy, which is a flexible process driven engagement that addresses the complexities of evaluating, rationalising and optimising the desktop and mobile management infrastructure. It is designed to help organisations realise dramatic cost savings by enabling the adoption of a modular and optimised End User Computing (EUC) workspace. The Workspace Strategy engagement compares the Current and Target Operating models, then performs gap analysis to generate an End User Workspace Strategy. Its aim, in short, is to help businesses develop their workspace strategy from being an ‘initial’ operation with many static or manual processes and unconnected systems, to being a fully ‘optimised’ environment, taking advantage of the technologies that help automate processes, create bridges between systems and wrap comprehensive management layers around solutions.

How Does the Engagement Work?The Advisory Services Framework begins with an Analyse stage, which helps us understand your existing environment, so that we can assess the current maturity level. From here, we identify what capabilities your organisation needs as part of a transformation project and conduct a gap analysis.

The Review stage is designed to help organisations understand the capabilities of current EUC technologies and determine which blend best matches your business requirements.

The Define stage seeks to document a tailored End User Computing strategy which, if followed, will deliver the required business benefits. The strategy will describe the existing desktop environment, the current requirement, outline the options available to the business and make recommendations where we feel investment or a change in technology should be made.

Finally, during the Present stage, an overview of the recommended strategy is presented back to you so that any unanswered questions

can be addressed, and to provide the opportunity to discuss any next steps.

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Why Optimise Your EUC Workspace?The EUC Workspace has changed organically over recent years and have been influenced by business change including organic growth, acquisitions and mergers, rightsizing, Enterprise Mobility and operational changes such as purchasing and support models. In many cases, this has led to added complexity and problems within the desktop estate. By implementing a strategic service such as Workspace Strategy, you are able to;

• Increase license compliance as a result of having a standardised application estate • Enforce and maintain data security and compliance across the estate• Maintain corporate standards that have lapsed due to organic growth• Meet user expectations for a flexible workplace (i.e. improved mobility)• Lower the cost to rapidly deploy desktop environments• Achieve a level of standardisation across hardware and software• Reduce the support overhead that comes from having a patchwork desktop estate • Provide a supported platform for future business growth and on-going investment • Reduce application and desktop ‘sprawl’ created by years of change• Reduce the per-device total cost of ownership (TCO)• Improve service levels to your users and customers• Help to improve productivity and provide a better end user experience• Enhance desktop management capability and reduce maintenance costs Advisory Services for EUC – Editions

ExpressProvides a high level insight into your business readiness, current and desired IT maturity level and provides a high level executive summary that can form the basis of business justification documents.

Analytics

Provides an insight into your business readiness, current and desired IT maturity level which is documented into an executive summary and TCO. These finding are then backed with statistical data collected using analytic engines. These can then form the basis of business justification.

Enterprise

Full Detailed analysis of the enterprise with structured workshops, interviews and assessment analytics engines. Provides complete insight into the business processes and readiness for the transition to a fully optimised workspace environment. Fully documented into a complete Workspace Strategy Report.

What Are The Benefits?• Assists organisations in maximising the value of their existing desktop infrastructure by pinpointing inefficiencies and identifying opportunities for improvement• Improve end user mobility, thus increasing productivity• Introduces new initiatives to better align the IT with business objectives and goals• Introduced new technology such as VDI to help maximise existing data centre investments • Independent advice and access to expertise across most leading IT infrastructure vendors • Engagements are flexible and can focus on specific objectives (e.g. VDI, Licensing)• Enabling adoption of Cloud services for End User Computing