Post on 13-Jul-2020
• BecauseHaymanisinaremoteislandlocation,itwascrucialfor
thepropertytofindatrustedandreliablehigh-speedInternet
access(HSIA)serviceprovider.Priorto2012,Haymanwas
unhappywithitsHSIAprovider,whichwasunabletodeliverthe
interfacesandintegrationsneededtoproperlyserveHayman’s
guests.
• WiththepreviousHSIAsolution,Haymanwasalsounableto
brandservicesforguestsorchargeforInternetaccess,thereby
losingoutonanopportunitytogenerateadditionalrevenue.
• Perhapsthemostglaringdeficiencywasthelackof
Authentication,AuthorizationandAccounting(AAA)—amethod
fortransmittingaccessrequestsintheformofusercredentials,
serviceauthorization,andsessionaccountingdetailsbetween
devicesandnetworksinareal-timemanner.
HaymanisAustralia’smost-awardedprivateislandresortandis
consistentlyrecognizedasaworldleaderinresortexcellence.The
luxuriouspropertyoffersroomsnestledinthelushrainforestsand
sun-kissedvistasoftheWhitsundaysandGreatBarrierReef.Hayman
hasreceivedmanyaccoladesandisamemberoftheprestigious
organization“LeadingHotelsoftheWorld.”
©2013Nomadix,Inc.Allrightsreserved./30851AgouraRoad,Suite102,AgouraHills,CA91301/818-597-1500/info@nomadix.com/www.nomadix.com
CHALLENGE
Private Island Resort Hayman Becomes Great Barrier Reef Hotspot with Nomadix Internet Access Gateway and
Technology Package from McLaren
ABOUT HAYMAN
CASE STUDYNomadixInternetAccessGateway
• HaymanturnedtoMcLarenTechnologies,anAsiaPacificIT
solutionsspecialist,topackage,integrateandinstallaseriesof
Internettechnologyproducts.
• McLarenprovideditsHSIAguestportalandWeb-basedhotspot
softwareinconjunctionwithaNomadixInternetaccessgateway
andhospitalitymodule.Thehospitalitymoduleinparticular
enabledseamlessintegrationwiththepropertymanagement
system,thusallowingHaymantodirectbillInternetaccessto
eachguest’sroomchargesasappropriate.
• Equippedwitharangeofbandwidthmanagementtools,the
integratedsolutionoptimizedavailablebandwidthbylimiting
usagesymmetricallyorasymmetricallyonaper-device(MAC
address/User/Plan)basis.ThesolutionalsomanagedtheWAN
linktraffictoprovidecompletebandwidthmanagementoverthe
entirenetwork,thusensuringthateachHaymanguestreceived
anoptimum-qualityInternetconnection.
• WithAAAactivated,Haymancouldthenefficientlyofferthree
Internetaccessoptionstobestsuitguests’needs:high-speed
in-roomconnectionforafee,hotspotplansforthosethathavea
hotspotaccount,andfreelimited-speedaccess.
SOLUTION
©2013Nomadix,Inc.Allrightsreserved./30851AgouraRoad,Suite102,AgouraHills,CA91301/818-597-1500/info@nomadix.com/www.nomadix.com
CASE STUDYNomadixInternetAccessGateway
“GivenHayman’sremotelocation,weneededanInternetaccessgatewaythatwashighlydependable.Nomadix’sproductsarenotonlydependablebutcanalsooperateinbothwiredandwirelessnetworkstoprovidemaximumflexibilityforthe
operatorandtheenduser.”
– MATTHEW WHITE, Managing Director,
McLaren Technologies
www.mclarenint.com
RESULTSRevenue generationThecompleteInternettechnologysystemhasaddedvaluablerevenue
toHayman’sbottomline.Beforethesolutionwasimplemented,
HaymanwasunabletochargeguestsforInternetaccess.With
thesolutioninplace,Haymannowhastheabilitytochargeguests
forInternetaccessbasedonflexibletieredbillingplans,thereby
providinganentirelynewrevenuestreamfortheproperty.
Scalability and coverageThepervasivenessandqualityofHayman’sInternetconnectionhas
greatlyimproved.
ChoiceHaymanguestshavethreeInternetaccessoptionsfromwhichto
choose.
Branding and new applicationsInadditiontothethreeInternetoptions,guestscannowaccessa
portalfeaturingcurrenthotelinformationandimmediateone-click
accesstosocialmediachannels.
Ease of useInjustafewsimplesteps,guestareabletoaccesstheInternet
withoutissue.Thiseaseofusehasresultedinsatisfiedguestsand
minimizedanyneedfortheproperty’sITstafftobecomeinvolved.
Increased bandwidth managementWiththeNomadixauthentication,Haymanisabletotrackwhich
guestsareusingthewirelessnetworktoaccesstheInternet,thereby
allowingHaymantoproactivelymanageavailablebandwidth.By
placingbandwidthlimitationsoneachdeviceaccessingthenetwork,
Haymancanensureeachguestreceivesafairshareoftheavailable
bandwidth,whichleadstoaqualityuserexperience.
“TheNomadixsuiteofInternetaccessofferingshasbeenahighlyeffectiveenhancementtohelpourguestsstayconnected.”
– SCOTT MURRAY, General Manager,
Hayman
ABOUT NOMADIX
Nomadixoffersgatewaysforseamlesswiredandwirelessconnectivitysolutionsacrosspublicaccess
networksandenterprises.Poweredbypatentedtechnology,Nomadixenablesrevenuegenerationand
customizationinanumberofbusinessmodels.WithNomadix,publicaccessnetworkprovidersareable
todeploycost-effective,secureandeasy-to-usenetworkservices.Nomadixisawholly-ownedsubsidiary
companyofDOCOMOinterTouch.
Formoreinformation,visitwww.nomadix.com.
©2013Nomadix,Inc.Allrightsreserved./30851AgouraRoad,Suite102,AgouraHills,CA91301/818-597-1500/info@nomadix.com/www.nomadix.com
CASE STUDYNomadixInternetAccessGateway