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RESEARCH PROPOSAL
Personal information
Name B. SANJEEWA THARANGA KARIYAWASAM
RegistrationNumber
50580300
address
ceynco@yahoo.com
Phone
number
0772345200
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THE FACTORS INFLUENCING THE JOB
SATISFACTION OF POLICE INSPECTORATE: ASTUDY AT NUGEGODA POLICE DIVISION.Introduction: - All over the world, it is simply
realised that the job satisfaction reflects that
an employee feels about his job. Most people
in employment experience a degree of
satisfaction or dissatisfaction with their job.
Moreover, they tend to be more satisfied with
some aspects of their job than the others. Jobsatisfaction is very important because it is
directly or indirectly involved with personal
and organizational well-being. This study is
aimed to study the factors influencing the jobsatisfaction of police inspectorate in
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Background of the study
The police force is involved in citizens’ affairs from birth to death in
comparison to other organizations. However, very little or no attempt took to
evaluate the job satisfaction of police officers. More than eighty five
thousand police men are deployed the country but not only government butalso the department itself did not seriously care of job satisfaction. If the
police department did not evaluate job satisfaction, the ultimate result would
be the poor performance and the productivity and these jeopardize the
reputation of the police department. This study will be carried out among
officers of inspectorate of Nugegoda police division. Nugegoda police division
comprise 13 police station and 1695 police officers belonging to variousranks working for respective police stations. The inspectorate (the body of
Inspectors) consists of Chief Inspectors, Inspectors and Sub Inspectors. There
are 190 officers altogether in police inspectorate. To the benefit of
researching it is easy to use officers belonging to the inspectorate because
they are considered as First level or operational level managers. On one
hand since it is huge number of officers, it is not practical to take all thepolice officers in Nugegoda police division as population and on the other
hand, the education and the experience of most police officers of
inspectorate would assist to measure the criteria.
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The main objective of the study
the main objective of this research is to study jobsatisfaction of police inspectorate and to identify
key influential factors of job satisfaction.
Specific objectives of study are as follows
► To identify the factors those influence the job
satisfaction of police inspectorate.► To assess the satisfaction level of inspectorate in
Nugegoda police division.► To offer alternative suggestions to improve the
satisfaction level of police inspectorate.
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Problem identification
A pilot survey was conducted among ten police
officers from inspectorate of Nugegoda police
division before this. That was conducted by
using of survey method. They were given a
questionnaire based on five factors which led to
job satisfaction. Those factors were Salaries and
incentives, promotions, working condition and
job security. By analysing the result it revealed
that their job satisfaction of inspectorate of
police officer was below the average. It implies
that there is an issue of job satisfaction among
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Literature review
Job satisfaction is an imperative phenomenon which
affects the organizational and personal happiness.
Paul E Spector perceived that job satisfaction is
simply how people feel about jobs and different
aspects of their jobs. According to Paul E Spector, It
is the extent to which people like (satisfaction) or
dislike (dissatisfaction). (Paul E Spector, 1997:2).
There are various definitions which point out
different aspect of job satisfaction
Many researchers in the history pursued variousmodels to find factors of job satisfaction and
relationship between the factors and job
satisfaction. A few of important models are
concisely described in literature review and will be
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Research questionsWhat are the factors that determine
the satisfaction level of employees?
To what extent is this working
environment of police force help to
create job satisfaction?
What contributes to the employee
satisfaction?
N
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Conceptual frame work and
development of hypothesis
NATUREOFWORK
ENVIRONME
NTAL
FACTORS
JOB
SATISF
ATION
NIZAT
IONAL
CTORS
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Operationalization
of variablesOrganizational factors Environmental factors Nature of works Personal factors
Salaries and incentives Welfare and
compensation
Job content Age
Promotions Intimidation by others Job Variety Personal growth
Policies Work group Autonomy Personality
Rewards Supervision Role conflict & ambiguity Service experience
Code of discipline Working conditions Interest Level of education
Training communication Job security Social recognition
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In this conceptual framework, four major factor variables and 24first level indicators were identified. The relationship between
the four variables and first level indicators is tabulated above.The questionnaire will be based on those first level indicators inrelation to each factor. Each indicator contains two, three, or more questions. According to this conceptual framework, jobsatisfaction is the dependent variable here, and other factors areindependent variables. Hypothesis testing will be carried outwith respect to main four factors (second level) and job satisfaction would be
conducted According to above conceptual framework one hypothesis are supposed to begenerated. Hypothesis may be tested through chi-squire test and correlation statistical tools.
Hypothesis
The hypothesis developed here is that the more favourable
organizational factors, environmental factors, personal factors and
nature of work the more satisfaction will be.
Conceptual frame work and
development of hypothesis
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Methodology
Data collection: -. There are two type of Data
will be collected by for the purpose for theresearch. These data types are mentioned
below with its description.
1. Primary Data
Mainly survey method will be used in form of
questionnaire for collecting primary data in this
research. Hence it is supposed to be carefully
constructed.2. Secondary Data
• Published Sources such as police annual
reports, Journals, Government Reports,
Newspapers and Magazines etc.
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Rank Number of officers
SSP/SP/ASP 8
C.I 11
190I.P/W.IP 32
S.I/W.S.I 147
P.S/W.P.S/P.S.D 252
P.C/P.C.D/W.PC 1245
Total 1695
Subjects, Respondents, Key Informants
Representative Sampling and Sample sizeIn Nugegoda police division; there are 1695 policeofficers from various ranks for the police hierarchy.From 190 police officers from inspectorate, 50police of ficers will be selected as a sample on
judgmental sampling.
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Instruments, resources and research tools
Research approach
The most suitable approach for this study is the survey
method. Survey usually includes research instrument,sampling plans and contact methods.
Research instruments
The questionnaire is the research instrument adoptedfor collecting data in this research. The structured
questionnaire consists of closed ended questions.
Questions are fabricated and modified in association
with Job satisfaction survey, Minnesota satisfactionquestionnaire and job description index. Each question
will contain five point Likert scale and according to
them, those are rated. A questionnaire consists of a set
of questions presented to the respondent for getting
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Resources
For this research, papers, pencils, a printer and a
computer are essential resources. In addition to that
SPSS static computer package is also needed. Research procedure
In Nugegoda police division, there are 13 police stations and I would go and meet
the subjects and share out those questionnaires in October in 2011 after clarifying
the research objectives. The questionnaires were distributed to respondents and
they may complete the questionnaire manually. At the beginning of each
questionnaire, an overview was provided. Questionnaires are supposed to becollected in December
Analysis: -. The data collected would be tabulated and analysed in such a way to
make interpretations. The following statistical tools are used in the study for the
purpose of analysis.
Percentage analysis
Chi – square test
Correlation coefficient
To perform practically those calculations SPSS computer statistical package will be
used. For the purpose of analysis, tabulated data presentation and MS Excel bar
charts would be presented
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Limitations of research
There are some of the limitations, which affect the
research. These limitations are:• Time and cost is major limitation, which may affect
the study.• Some of the respondents reluctant to share
information due to various reasons .• The study conducted is limited to inspectorate of
Nugegoda police division only. Because the bigger
sample the more reliability.
Key readings for research design:-
Spector, P.E. (1997). Job Satisfaction. London: Sage.
Grogan, William J. (2008). Job Satisfaction at the Marietta Police Department: A Comparative Analysis,
Dissertations Theses and Capstone Projects. Paper 11.
Zaleznik, A., Christensen, C. R., and Rusethl isberger F. J. (1958). Job Satisfaction Case Studies,Psychology and Industrial Case Studies.Harvard : Harvard Business School.
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Action
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Review and draft literature
collection of primary data
and secondary data
Compile, pilot and review
questionnaire
Administer questionnaire Final collection of
questionnaire
Analysing data Final writing of project
report
and submitting the research
Schedule and time planning:-
Schedule and timeplanning
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Thank you