Post on 05-Feb-2020
© 2017 Jack Henry & Associates, Inc.®1 © 2017 Jack Henry & Associates, Inc.®
Stop Wasting Time: Automate Your Check Imaging Processes
4|Sight Inhouse vs Outlink ProcessingAlertCenter
Jack Henry & Associates, Inc.®
Scott Gleason
Randy Faith
Kristen Prilaman
© 2017 Jack Henry & Associates, Inc.®2
Legal Disclaimer: Dates contained in this presentation are
provided as estimates only and can be changed at any time
at the sole discretion of Jack Henry & Associates, Inc. This
information may not be incorporated into any contract and
should not be relied upon in making purchasing decisions.HANK YO FOR THE
OPPORTUNITY TO
SHARE JHA’S STORY
© 2017 Jack Henry & Associates, Inc.®3
Key Features
Seamless integration into JHA applications
In-house or outsourced via Outlink facilities
ECP Branch capture, Teller capture and Remote Deposit
integration
Browser Research tool for images and capture/balancing
reports
Automated Cash Letter generation
Full Check 21 processing both Day 1 and Day 2
Item decisioning via core integration for return processing
Image statement and notice generation
Side by Side Duplicate Suspect Review
© 2017 Jack Henry & Associates, Inc.®4
Integration
Core integration
Account history
Exception Item Processing
Account Reconciliation
Netteller® Internet Banking
Yellow Hammer™ BSA
Core Director® Teller Capture™
Moblile Banking
Remote Deposit Anywhere™
Remote Deposit Complete™
Synergy ECM™
© 2017 Jack Henry & Associates, Inc.®5
Inhouse vs Outlink
In-House Item Processing Capture
Teller
Branch
Centralized
Inclearing
Returns
Chargebacks
Proof functions
Keying
Host Upload
Import Chargeback file from Fed
Transit clearing file(s) to Fed
Return file to Fed
Daily reports
Statement/Notice generation
© 2017 Jack Henry & Associates, Inc.®6
Processes moved to Outlink
OutlinkCorrespondent Processing
Inclearing
Returns
Chargebacks
Proof functions
Amount Entry
Reject Correction
Balancing
Host Upload
Daily reports
Statement/Notice generation
© 2017 Jack Henry & Associates, Inc.®7
Processes that remain
Capture
Teller
Branch
Centralized
Returns
Chargebacks
© 2017 Jack Henry & Associates, Inc.®13
What is AlertCenter™?
• Alert Center™ is a service that provides your financial
institution fraud (risk) determination responses to
deposited transit items.
• A collaborative effort between financial institutions.
• The product is hosted, and accessed via jXchange.
© 2017 Jack Henry & Associates, Inc.®14
AlertCenter™ How does it work?
Automatically set
extended Reg CC hold
on core or perform
manual review
JHA Financial
Institution
RDC/
Mobile
Teller
Capture
Image
ATMBranch
Capture
AlertCenter™JHA-hosted transit check fraud
Transit check
presented for
deposit
Early Warning
JHA 4|sight check
solutions
Transit
Check
data
Transit
Check
data
Risk Level /
Informational
message
Risk Level /
Informational
message
© 2017 Jack Henry & Associates, Inc.®15
Item Level Responses
• Responses include stop payment matches and accounts
with recent return activity, indicating a possible
counterfeit scheme.
• Answers the Following Questions...
Does the payer’s account exist and is it in good standing?
Is the account in a closed, NSF or other high-risk status?
Has a stop-payment been placed on an item?
© 2017 Jack Henry & Associates, Inc.®16
Sample AlertCenter™ Service Responses
High Risk
Participant Accounts
Closed For Cause Post No Checks
Closed For Cause-Purged Closed
Stop Payment 4 Field Individual Match Closed/Purged
Stop Payment 4 Field Range Match Pending/Closed
Stop Payment 3/4 Field Individual Match Return Item Account
Stop Payment 3/4 Field Range Match Enhanced OD/XY (3/90)
Post No Debits
Moderate
Risk
Not Located UCF/New Account
Return Item Account Dormant/Inactive
Divested Purged Deceased
NSF/OD Lost/Stolen Checks
NSF/OD New Account Attached
Stop Payment 3/4 Field Dollar Amount Divested Account
Uncollected Funds (UCF)
Informational
New Account (8-60 days) Credit Card Check
New Account (0-7 days) Participant Line of Credit Check
New Account (61-120 days) Participant Home Equity
New Account (120-180 days) Brokerage Check
Official Item Non-DDA
Forced to Present Present
Scored Accounts
High Probability of Return
Scored Accounts
Moderate Probability of Return
Scored Accounts
Low Probability of Return
© 2017 Jack Henry & Associates, Inc.®17
Suspect Decisioning
• FI may choose to have automatic holds placed on their core system
based on the AlertCenter™ Service Responses.
• Suspect reports are viewed/printed via 4|sight™ Web Research.
– FI decisions suspect results.
– FI places holds on core.
• Vertex™ Teller Capture may be configured to automatically place
holds at the time of presentment.
© 2017 Jack Henry & Associates, Inc.®32
DDA Account Status Data Contributors
© 2014 Early Warning Services, LLC. All Rights Reserved. All trademarks referenced in this material are the property of their respective owners.
Also a contributor, but not listed above:
• Ally Bank
• Arizona Federal Credit Union
• Bank of Oklahoma
• BMO Harris Bank
• Central Technology Services
• Citizens Financial
• Discover Financial Services
• First Citizens Bank NC
• First Citizens Bank SC
• FirstMerit Bank
• First Niagara
• Hancock Bank
• Moneygram Payment Systems
• People’s United Bank
• Regions Bank
• Santander Bank
• School’s First Credit Union
• VyStar Credit Union
• USAA
• Wescom Credit Union
© 2017 Jack Henry & Associates, Inc.®34
Summary
• 95% of all accounts processed in the United States are
reviewed.
• Gives you data to make informed, expedited funds
availability decisions. Offer as a service!
• Accelerates preventive action, including placing or
extending holds per Reg CC based on early notice of
items likely to return.
© 2017 Jack Henry & Associates, Inc.®35
Thank You!
Scott Gleason - Product Specialist
sgleason@JackHenry.com