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Posi%ve Design Impact
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About Dan -‐ @dszuc
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www.sitepoint.com/kits/usability1/
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www.amazon.com/Global-‐UX-‐Design-‐Research-‐Connected/dp/012378591X
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www.uxhongkong.com
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Structure for today
• Knowledge taster (arKcle) • Exercises (brief) • Share (2-‐3 key points from a few people)
• QuesKons later • Olympic walk
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Start of our journey
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uxmaRers.com/mt/archives/2012/05/posiKve-‐design-‐impact.php
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www.inc.com/jessica-‐sKllman/what-‐they-‐dont-‐tell-‐you-‐about-‐posiKve-‐psychology-‐.html
• MoKvaKons & Beliefs • Culture • StarKng levels of happiness
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• Human history • ReflecKon • Future for our kids
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• Empathy • Compassion • What we make
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hRp://johnnyholland.org/2009/08/value/
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hRp://johnnyholland.org/2009/08/value/
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www.poetpainter.com/thoughts/article/a-user-experience-hierarchy-of-needs
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Posi%ve feelings & moments
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Exercise 1 :: What makes you feel happy?
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• Spaces • EmoKons
• Time …
Insights – doing great design
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uxmag.com/arKcles/taking-‐the-‐mystery-‐out-‐of-‐hiring-‐user-‐experience-‐talent
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uxmag.com/arKcles/taking-‐the-‐mystery-‐out-‐of-‐hiring-‐user-‐experience-‐talent
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Exercise 2 :: List out 3 X key soa skills required to be a great pracKKoner?
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www.stby.eu/2012/09/03/empathic-‐conversaKons/
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www.stby.eu/2012/09/03/empathic-‐conversaKons/
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• Outside of the UX pracKce • Performance vs. theory
• Roles
Insights -‐ empathy
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Organiza%onal lens
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Case Study :: OrganizaKonal understanding
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• New to UX • Digital strategy • Open minded
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• Listen to the underlying need • Plan together • Co-‐discovery & co-‐design = no surprises
Insights – have a plan
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Insights – elas%city
• Growing your frame • Going global • Deeper understanding
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Designing the business
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hRp://www.alistapart.com/arKcles/demysKfying-‐design/
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hRp://www.alistapart.com/arKcles/demysKfying-‐design/
“By revealing our process, with its twists, turns, and challenges and inviKng others into our world we begin to break down divisions. The
input non-‐designers provide during the design phase will ulKmately show up in the work—or at the very least they will perceive that you heard
them. Feelings of ownership in the project increase, creaKng a team that is more invested in the success of the work which translates to improved
product quality. Let’s look at some steps we can take.”
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• Stories • Ingredients only • Customer truth
Insights – shared moments
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Impact & leadership
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johnnyholland.org/2012/09/how-‐an-‐mba-‐meets-‐the-‐silos-‐challenge-‐of-‐ux/
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johnnyholland.org/2012/09/how-‐an-‐mba-‐meets-‐the-‐silos-‐challenge-‐of-‐ux/
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Exercise :: What is stopping you from leading today?
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Insights -‐ awareness
• Own style • Leadership moments
• Coaching
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www.inc.com/geoffrey-‐james/success-‐secret-‐change-‐your-‐internal-‐dialog.html
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www.inc.com/geoffrey-‐james/success-‐secret-‐change-‐your-‐internal-‐dialog.html
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www.inc.com/geoffrey-‐james/success-‐secret-‐change-‐your-‐internal-‐dialog.html
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Exercise :: Name 3 habits or acKviKes you could pracKce more that can have more impact?
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What characterisKcs do we, as UX professionals, need to think about and develop over Kme, in preparaKon for embarking on a journey that will take us beyond global boundaries, while trying to see beyond our core
beliefs and understandings?
hRp://mkp.com/news/global-‐ux-‐design-‐and-‐research-‐in-‐a-‐connected-‐world
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www.fastcodesign.com/1669988/5-keys-to-building-a-business-that-doesnt-bury-the-humans-at-its-core
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www.fastcodesign.com/1669988/5-keys-to-building-a-business-that-doesnt-bury-the-humans-at-its-core
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Thank You
@dszuc & @igiwong
dszuc@apogeehk.com & jowong@apogeehk.com
www.apogeehk.com
www.dszuc.com