Post on 24-Dec-2015
©2012 Fit4D™ • Personalized Diabetes Coaching • Call 866.411.0254 • www.fit4d.com
Fit4D has developed a scalable and personalized program using an optimized mix of its Pathways technology platform and expert clinical service providers
Pathways Technology Platform
• Web based interactive platform leveraging Microsoft CRM that includes workflow, data capture, device integration (e.g. blood glucose meters, A1C kits, Fitbits etc.) and reporting
• Personalized patient interaction
• Recognizes that everyone starts in a different place, continues on their own different journey, responds differently to messaging and has different hurdles
• Provides everyone with access to their own coach
• Uses phone for escalation for those times when patient is at risk for not using devices or switching to other manufacturer
• Between calls, patients are guided along an automated pathway that guides them to targeted content and events (email, text, webinars, videos, written…)
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Solution
©2012 Fit4D™ • Personalized Diabetes Coaching • Call 866.411.0254 • www.fit4d.com
Leveraging Microsoft
CRM
How It Works
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Creating Adherence through an Optimized Mix of
Human and Electronic Touchpoints
•Web Based Platform•Data Capture•Workflow•Device Integration•Reporting
Phone for escalation
Online community events
Targeted and meaningful content
Personal coach
Guided Pathway
Recognizes everyone starts at different point
Patient
©2012 Fit4D™ • Personalized Diabetes Coaching • Call 866.411.0254 • www.fit4d.com
How It Works
3
Creating Adherence through an Optimized Mix of Human and
Electronic Touchpoints
Leveraging Microsoft CRMWeb based platform . Data Capture .
Workflow . Device integration . Reporting
Recognizes everyone
starts at a Different Point
Guided PathwayPhone for
Escalation
Online
Community Events
Personal Coach
Targeted and Meaningful Content
©2012 Fit4D™ • Personalized Diabetes Coaching • Call 866.411.0254 • www.fit4d.com 4
How it Works
What's bugging you about your
Diabetes today?
I’m overwhelmed and frustrated.
Managing blood sugar and diet
Support group for cheerleading
My Weight Motivation to eat right.
What is most difficult?Join our online
support group for weight control
Now that we’ve discussed your
sugar, whet else is bothering you about
your diet?Cravings
My Favorite Foods
It helps to recognize your trends. Check
out this article
Diabetes Police
Exercise
“I’m Jami, your Coach. Lets discuss your medications.”
Email: Foods that cause high blood glucose.
©2012 Fit4D™ • Personalized Diabetes Coaching • Call 866.411.0254 • www.fit4d.com
How it Works
What's bugging you about your
Diabetes today?I’m
overwhelmed and
frustrated.
Managing blood sugar and diet
My Weight
What is most difficult about your weight?Invite:
Online support group Diabetes
Police
Exercise
“I’m your Coach, Jami. Lets
discuss your
medications”
Email: Check out this article
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