20110614 idssearch sunyla

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Presentation given at 2011 SUNYLA Conference at SUNY Plattsburgh.

Transcript of 20110614 idssearch sunyla

IDS Search

Built for Sharing

What is IDS Search?

The Code

CSS: 4,924 - 37 files Java Script: 1,315 - 7 files PHP: 13,425 - 151 files Ruby: 1,839 - 24 files Total: 21,503 - 219 files

A Brief Overview

Integrates discovery and ILL borrowing World Cat results plus local ILS call

number/circ status Search scope: local, IDS, and world-wide Bells and whistles: Yahoo spell check,

Google Books info, RSS feeds, etc. Web-based, centrally hosted service

Interface Design

Extensive Usability testing University of Rochester Eye tracking at Geneseo

Test pilot library focus groups Seamless integration of several systems Progressive disclosure of search options

and item detail.

How It Works

What does it look like?

Out of the Box

Results Screen

Item Detail

Can I change the way it looks?

Customization

Customized Home Page

Customized Results

Customized Item Detail

What can I customize?

Customize the Header

What can you change here?•Colors•Logo•Background Image

Customize the Groups

What can you change here?•Titles for existing groups•New groups custom to you library

Customize Items in the Results

What can you change here?•Text for availability link•Text before and after “Get It” button•Text inside “Get It” button•Show/Hide service links (Cite, Permalink, Etc.)

Customize the Limits

What can you change here?•Show/Hide any limit•Change title of any limit

Customize the Links

What can you change here?•Add any custom link you want

•Links to reserves?•Links to databases?

•Completely remove list of links

Customize E-Books

What can you change here?•Show or hide link to e-book version of book

•Z39.50 look-up of the 856 record in your local record•Change title of link (eBook, E-Book, Electronic Book, Etc.)

How do I customize it?

Dashboard: Customization

Web-based, hosted service CSS, visual styling Options for search functionality Allows libraries to match with local needs

Dashboard: What it Looks Like

How does it affect instruction?

Teaching Concepts, Not Tools

IDS Search eliminates duplication of tools and interfaces.

Customize with “Find in” Custom Links to other commonly taught search tools (Ebsco, Local Collections), etc. to maximize time in 1-shot sessions.

Less click-by-click instruction User does not leave IDS Search to use other

services (OPAC, World Cat, ILLiad, spell check) Focus on research concepts not Web site

navigation. As IDS Search is user friendly, can introduce ILL

at earlier stages.

Information Literacy Instruction

IDS Search and Reference

Integrates ILL functionality into time sensitive reference transaction.

Reference transaction for ILL easier (one easy to use interface and tool)

Leverages IDS Project quick turnaround times for positive transactions.

Easy permalinks for virtual reference.

Auto SearchIf a search results in zero hits, IDS Search will

automatically widen the search for the user:

Maintain user’s search terms Remove any search limits Change the scope to world wide Change the index to key word Change the sort order to relevance

* Auto Search assures that the user is presented with search results.

Auto Search: Example

Search: 0765607395 (ISBN) in IDS Group Zero Hits

Auto Search: 0765607395 (kw) in World Wide group Found the item, and provided

Google preview A link to ILLiad

Let user know that item was owned in 4 IDS member libraries A link to the author A link to the subject

Yes, search index was modified. But, ISBN can be found via keyword index

Auto Search: Example

Search: Juvenile delinquents economics (su) in IDS Group Zero Hits

Auto Search: Juvenile delinquents economics (kw) in World Wide group Found 35 books

5 were owned by IDS member libraries Recommended 5 related subjects

Auto Search: Example Search: statistics of teen pregancy (kw) in my library

Zero Hits Had Auto Search been disabled

Spelling correction would have been presented Found 1 book

Auto Search: statistics of teen pregancy (kw) in world wide group Found 1 book A subject link to “Women’s Health” was provided Spelling correction presented

Found 203 books 19 were owned by IDS member libraries

Recommended 7 subjects

Auto Search: Example

Search: The Bug That Plagued the Entire Third Grade (kw) in my library Zero Hits

Auto Search: Found the item, and provided:

A link to ILLiad Item was not owned by library, consortia or IDS

project

Auto Search: Example

Search: somali pirates (su) in my library Zero Hits

Auto Search: somali pirates (kw) in world wide group Found 59 books

1 owned by local library Would not have been shown without auto search!

9 owned by IDS member libraries

Auto Search: Example

Search: Roghman Geertruid (kw) in my library Zero Hits

Auto Search: Zero Hits Spelling Correction (Rothman, Geertruid)

Zero Hits

What should have happened next?

Point-Of-Need

Auto Search happens when help is needed most: Zero Hits

Other actions possible Email alert to reference staff? Help form or chat box? In an ideal world, the zero hits page would…

What do other library search tools offer?

Auto Search: Failure Rates

Buffalo State 21.5%

Geneseo 16.6%

Oswego 17.2%

TC3 17.1%

Potsdam 18.6%

Purchase 18.6%

Plattsburgh 12.1%

Librarian Testimonial

“Today at the front desk a student asked about GRE reviews. We searched the collection, and found no suitable records, we searched books and media [using IDS Search], the student found the perfect book. I helped him set up his ILLiad account and he ordered the book. He was very pleased. Thank you!”

How does it affect my library?

Promotes Interlibrary Loan

One click linking to ILL request form ILL link displayed under item title Owned and shared items displayed together If results not found (zero hits) locally, Auto

Search queries world-wide libraries

Promotes Resource Sharing

Seamless inclusion of other library collections: IDS World-wide Custom groups

Intuitive ILL Documented increase in ILL requests Leverage your IDS partnerships!

Increases Borrowing

Oswego – 68% increase in borrowing 1 year period (3,593 to 6,071)

Buffalo State – 95% increase in borrowing 6 month period (526 to 1024)

How do I know if it gets used?

Information Literacy Instruction

IDS Search shows you how users search Usage stats for all search parameters Advanced/simple form Filters Indexes Subject/author links

Reports are easy enough to run that Instruction librarians can generate reports.

Evaluation

IDS Dashboard Usage statistics

IDS and individual library breakdown Weekly, monthly, and yearly breakdown All aspects of search behavior

IDS Search: Statistics

Hour of the Day

Day of the Week

Month of the Year

Search Form

Sort Keys

Search Scope

Query Index

Auto Search

How much is it?

No Additional Cost

IDS libraries are flush with cash*, so we won’t mention that IDS Search is available to member libraries at no additional cost

* not intended to be a factual statement

How do I get it?

Easy and Instant Set-Up

Remotely hosted service No specialized/devoted staff to maintain Minimal set up, no system maintenance

Only a World Cat API key is necessary Z39.50 set up

same as z39.50 in ILLiad Customization Manager Now, exposed in dashboard

Visual style/branding within minutes