13 Dark UX Patterns Checklist - Idea Theorem · 13 Dark UX Patterns Checklist 13 dark UX patterns...

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Transcript of 13 Dark UX Patterns Checklist - Idea Theorem · 13 Dark UX Patterns Checklist 13 dark UX patterns...

13 Dark UX Patterns Checklist13 Dark UX Patterns Checklist13 dark UX patterns to avoid if you don’t want to spook your users!

Confirmshaming: Are you using language that tries to shame the user for wanting to opt-out of something?

Check the boxes if your product does NOT have the following:

Tricky questions: Are you asking the users confusing questions, trying to make them do what you want them to?

Disguised ads: Are there ads that disguise themselves as part of the product?

Forced continuity: When a user’s free trial has expired, are they getting charged without warning?

Hiding costs: Are you hiding extra costs such as delivery fees until the very last stage of the checkout process?

Sneaking into a purchase: Are you trying to sneak an additional item into the user’s bag?

Trapping: Are you making it very hard for the user to opt-out of something?

Misdirection: Are you trying to lead users into doing things that they don’t want, such as highlighting a more expensive option over the others?

Baiting and switching: Are you asking the users confusing questions, trying to make them do what you want them to?

Privacy: Are you trying to trick users into publically sharing more about themselves than they intended to?

Hidden options: Are you hiding things like subscription checkboxes from the user or unsubscription links?

Bewildering Language: Are you purposefully using language that is unclear or complicated to prevent users from canceling or opting out of something?

Using Fear: Are you using language that tries to scare the user of what will happen if they choose to opt-out of something?